Over the last year, my Audi needed a new turbo, oil changes and more and Hector has been able to save me a ton of money. Half the cost the dealership wanted to charge me. I recommend anybody needing work done on their vehicle to speak to Hector Reyes and he will take care of you. Thanks again.

Hector took really good care of my truck. I had put a leveling kit and went in and added new struts and shocks. The ride is smooth! I’m very happy with the service and will highly recommend to anyone! 5 stars for the whole crew

Thank you to Hector and the entire team for replacing my brake pads and rotors today. Hector, the general manager, gave me a great deal a month ago when I came to get my brakes checked and he stood by his word/deal today when I came to the shop, which gained my trust! I was able to drop off my car early in the day and pick it up in the same afternoon with no delays or hassle. The entire team is friendly and remembered me even though I was here a month ago. Thank you all for your professional service!

I had a great experience here. I was on a roadtrip from Colorado and needed an oil change and tire rotation. It was very easy to book my appointment online and they got my 4runner in and out quick, about an hour wait but I booked it same day within a few hours. The staff was very friendly and took good care of my vehicle, as well as actually showing me on my vehicle some other things that needed maintenance in the near future. I would highly recommend coming here.

I Been going to pep boys and sun devil auto which are both are on Bell rd both of these companies are Very expensive I walked in came to Brakes Plus and met Hector the store manager and asked him for a quote on my 2002 Lincoln Continental real nice guy and straight forward and professional!! I couldn’t do it right away I had an appointment at the VA but he assured me to come back when I was done and he could get me right in and he sure did ! I came back around 3pm he saw me in the parking lot and came out to meet me before I got to the front door ! I was impressed great service man ! and they got me right in we changed my spark plugs and oil change at a great and fair price thank you Brakes Plus thank you to this staff for being professional I am very grateful ! I will be back y’all have a new customer !

I went to Brakes Plus most recently for a regular oil change and to do a checkup of my car. They always do a great job and get things done in a timely manner. Everyone there is very nice and I’ve had nothing but great experiences every time I’ve been. I’m from out of state but I only ever go here to get my car checked out because they’re always quick and honest with the work that needs to be done. The manager Hector is great and I highly recommend bringing your car here for any work because him and the rest of the team will make sure your car is taken care of

Took my vehicle for an oil change and tire rotation. I noticed abnormal wear on tire before. They recommended an alignment, they have the lowest price in town. Exceptional service every time. They are straight forward and very professional. Hector Reyes the manager has great customer service skills. Will be my place to go now for all services and repairs on all my vehicles.

I have used them a couple times & the employees are AMAZING! They are nice & quick & dont say your car needs work if it doesnt. They will also explain everything & if you need multiple fixes they are already the cheapest around but they will split up the repairs so you dont have to pay a large sum all at once. I will definitely go to them for all future repairs! 2 thumbs up!

Thank you!! To the awesome hard working guys here! They were extremely helpful, kind and had excellent customer service! They were very knowledgeable and informative! Got me a great price. They even gave me a ride to work while they worked on my car!! Please go see them and let them take care of you!!! Hector and Mark, keep up the good work!!!

Hector, Mark and Kevin were all great. They even gave me a discount because i was quoted the price before tax. When I went into pay I questioned why the price was more. Hector gave me a discount because of that. Big thank you to all 3 of you. My car brakes normally now and no more noise.

Had my 2001 ford escape towed in wasnt starting I needed a fuel pump which I thought that was the case Hector gave me a great deal with parts and labor and I also changed the fuel filter these guys are honest and worked with my budget that is the biggest and most important thing is they listened to my needs and knew I just needed a little bit of help to get me back on the road! Thank you guys I will be back and you have a new customer !!These other shops in the area are a joke and I found them to be more expensive but I didnt receive the same level of service I got here at Brakes Plus and that is a big factor for me

Did rotors and pads on my 2012 Honda accord these guys are awesome !! thank you so much for the good work and honest and fast service !! they do all major repair here ! book an appointment online or call the store

Hector was amazingly polite and very informative. Didn’t beat around the bush and was very swift to correct issues. Very nice guy and easy to get along with. He’s a great manager. Would absolutely come here again when needed.

I went in a couple weeks ago for all new brakes, rotors, front & back. Hector was the gentleman that helped me. He was very helpful and explained everything to me. He made sure to check everything first to see if in fact I did need new brakes & rotors. Hector was really honest and provided excellent service.

Just bought a new car and came in for a full inspection and maintenance (oil change, brake check,etc.). They have a new manager and he is AWESOME. Hector takes time with his customers, very honest and caring, and makes sure they get the best service possible, he even offered me water! Definitely coming back again.

Hector & Mark are GREAT!!!! They both kept in contact with me throughout the day to keep me informed. They explained things to me step by step to give me a better understanding & I appreciated that the most. Exceptional customer service was provided by both these men & I will definitely return in the future.

Hector Reyes, the General Manager is fantastic. Explains the problem, provides solutions with upfront pricing, and most important to me, delivered as promised. Even goes above and beyond to accommodate the customer. If youre in the area do yourself a favor and come here first. 2016 Chevy Tahoe LTZ.

Hector was great he ordered me a filter and then two days later it arrived. They are extremely professional they did my oil change very quickly and I drive very far to get to this location. Ill be back for my next oil change, and then the following one. This is my new mechanic. Dont hesitate to visit this shop!

I typically visit the Avondale in Brakes Plus location, but mostly because of the staff that have always treated me very well. I recently found out that Hector ended up relocating to the location on Bell so I decided to bring my business to that location. That said, there’s a few things I appreciate about the services.1. I don’t feel like they’re ever pushy or sales. But they aren’t afraid to make recommendations for the needs of my vehicle.2. The staff is sociable. I saw an elderly lady who is picked up when her car is finished and delivered to that store. I saw her joking and laughing with the two gentlemen at the desk. Definitely some good rapport with the customers3. Availability. I’m busy, don’t always have time to schedule things out with the amount that I’m working. That said, they were able to fit me in as a walk-in in a decent amount of time and had me in an out in under 30 minutes.Don’t typically write reviews, but I also believe that good service should be rewarded with positive reviews.Thank again for the great service, as always!

Brought my car in for new sway bars, shocks, struts, etc. They were very professional and explained everything well. The work was done much quicker than expected and at a fair price. Would use again

Good service and great work i have a 2011 chrysler needed some major love they gave me shocks and struts and gave me 2 for free also the manager gave me a set of free brake pads so they worked with my budget ! Im a female and i dont like being lied to or taken advantage of they took me and showed me my car thank you ! Thanks Mark ! I will be back

Hector and his crew took care of me and my car. Answered all my questions, gave great recommendations, and provided amazing service! Will definitely be back if other services are needed.

Great service. Also great pricing

Awesome customer service! They took time to make sure I understood what I was paying for and were very genuine. I paid around $450 when I was previously quoted over $1000 somewhere else that told me to get a lot of services I didn’t actually need. Highly recommend these guys!

Mark was absolutely amazing, everyone was super kind and helpful! They made sure to help me find the best deal and were willing to help with whatever! Super grateful:)

Brought in my 2021 dodge I put a lift kit on it good service!!!

I called today to get an appointment for wheel alignment and everyone was so polite and professional. The service was quick and the price was really good. I will totally come back here in the future.

Good service had my shifter cable replaced on my Chevy Equinox and front and back brakes replaced I went to another place and I was there for 6 hrs and they never touched my car I was done here in 3 hrs or so ! Great customer service everyone was laughing and joking the manager was awesome I don’t have a car payment so I need to make sure I get my car handled and serviced regularly and this is my go to place from now on ! Thank you much guys see you down the road !!

Great service they take care of you here l! Been coming here for years !

Took advantage of the buy 2 get 2 free on shocks and struts on my 2010 Mazda 3 great price and excellent service my vehicle needed some love and it was time to get it done I was recommend by my friend and she was right ! This place is awesome and the manager is super cool ! Thank you guys I will be back

I was assisted by Hector. Very informative and helpful. Service was thorough and quick. Would definitely recommend.

Fixed my wheel bearing on my 2013 Chrysler on the rear great service thank you Hector and the staff also gave me oil change and worked a combo deal

Guys replaced my 2015 Nissan Versa crankshaft position sensor. They ordered the part and it was in by the next day. Great guys to work with.

They are an amazing team. KEVIN WENT ABOVE AND BEYOND....I will BE BACK and I recommend others do the same!

Car was serviced today for front brake replacement w/ rotors & back brake dusting & oil change. Hector looked out for me which I greatly appreciated . Car is riding fine as far as I can tell ! Thanks for everything

Great service on my car and brakes good and fair price all y’all are real cool will be back down the road thanks again Hector

I have to say these guys were amazing.i really was not sure who to call or what to do. When I dropped my car off they gave me a ride back and then they picked me up after it was finished. Also kept in contact with me to let me know what was going on and the price. And they didnt try to up sale me. Great prices. This will be my to go place.

Good service great prices did front brakes with rotors on my 2014 Ford F-150 they warrantied out my pads and only charged me labor and 2 front new rotors !! Now that’s awesome I will be back in the near futureMake an appt online is easiest or call the store they do stay busy !!

Awesome experience the guys here know what there doing straight forward honest and fast cant ask for much more

Great customer service changed my belt on my Nissan Versa and I’m going to do the spark plugs next week thank you guys

Mark was very professional and knowledgeable. The service I needed was done quickly and efficiently. Thank.you.

Awesome service on my Nissan, Oil Change/ Alignment!! The manager Hector was upfront honest about the service needed to keep my vehicle 🚗 running smoothly and save money 💰 on Gas ⛽️!! 5 stars ⭐️ ⭐️⭐️⭐️⭐️

Did shocks and struts good work and service thank you Im moving back to Missouri and these guys took Care of me gave me a buy 2 get 2 free

Did rear brakes on my 2015 Audi Q5 !! Super replaced pads and rotors it was inexpensive and cheaper then the dealer !! I will be back

I needed wheel alignment for my Q50, they did a very good job.

I needed a new place for oil changes and was pleasantly surprised to find the good reviews for this place. The reviews were right! Kevin and Tony were friendly and knowledgeable, and went above and beyond to provide excellent service. I’ll definitely be back!

Had my 2016 Kia Forte in we did the steering coupler and my check engine light was on Hector did help me out and provided great service thanks again I’ll be back

Grate guys awesome work fairly priced

Hector did a great job looking out for me. Shout out to Hector. I had sort of an emergency where I needed my tire bolts extracted the hard way—my tire bolts were completely stripped and worn down to the point that they were rounded (I didn’t do it, whoever had the car before me did haha)—but my tires were worn to the tread in certain areas and I had an appointment at Discount Tire to get my tires replaced. And I really needed to get all my car stuff finished today. But Discount doesn’t deal with extracting bolts—ugh…—so i had to scramble to whatever nearby shop hoping that they’d see me the same day and help me. Hector came through. And he and his technicians saved me time and money by extracting the bolts without damaging my hub and rotor on the three wheels that had bad bolts. This is a solid place, and I’ll be coming back. Thanks Hector.

Came in for alignment I needed a camber kit on the front Kevin and Hector worked a deal for me and I was out in less then 2 hrs ! Great work and honest service ! Thanks again I will be coming back to do shocks they quoted me buy 2 get 2 free

Tony and the team at Brakes Plus are simply amazing. They provided accurate information prior to making an appointment, set realistic expectations on cost that were aligned with the eventual services needed, and took care of my car as if it were their own. They went above and beyond at every step, making sure the car was completed within the time frame requested and they even offer shuttle service in the local area. This is a team that gets the customer experience at every level.

Amazing service, great management. Definitely worth the visit.

Did maintenance and brakes 2018 Rav 4 good service thank you Hector !! Excellent store manager I will be back !

They are all very friendly and will take care of you here! They take you back to your car and show/explain everything needing to be done so you know exactly what is being done and why! Also fair pricing and good deals. My brakes feel great!

They were awesome, professional, and didn’t try to charge me for more than what I actually needed. Will definitely be coming back here!

Been coming here for 5 years with my 2006 toyota tundra ive done everything to this thing with these guys shocks & struts, my clutch, all kinds of work my spark plugs all my maintenance exc i can go on ! Fair honest prices and quality work and lifetime warranty on all parts ! Met Hector today new manager great guy and good attitude ! Thanks for your help bud see you down the road !!

Tony and the crew were friendly, honest, fast and kind. In a bind to get the brakes fixed, they came through above and beyond all expectations. My thanks to them and I strongly recommend them to you.

I really tried to hold off a review to give this place a chance since June!!!!!!I wish I could give them more stars from our 1st visit, but the other 2 were completely horrible. Spent 1k for work on our van and when we got the van back, the window didnt work. They offered to repair free of charge which is only right since it WAS working before we took it in. Next, after receiving the van back, now the handle on the SAME door does not work!!!! The guy says that it was working when my wife left. I find this hard to believe as I was dropped off at work today and I got out perfectly fine before the van was taken back to get the window repaired. We get the van back to the shop and they realize it wasnt out error and offered to buy the part and fix it, but the part was on back order. We called about 2 weeks later and the guy said that it was still on back order and that Tony would give them a call and call us back. NO CALL BACK! It has now been 2 months and WE had to call them back and there is supposedly new management. He said he would call 6 hours ago which I understand things could get busy, so, we called again and the guy that answered said there was no work order! What!?!? It has been a hassle going to work and rolling the window down just to open my door. Now I have had enough and will be taking the next steps. I have all of this documented.Update: New manager called. Respectful and told us he will get our door fixed Wednesday. I will update review when my van gets fixed.New update: New management fixed it asap! Thats customer service! I dont know what the first guy was doing.

Good service today! I drive a 09 Pontiac brought in for service and maintance Mark was helpful and very upbeat no pressure and no upselling thanks guys ill see you in the near furture i appreciate the honesty

I came in for a repair and Hector and Mark were amazing!! They were super helpful and kind and we really fun to be around!

Came In with my 2016 Yukon for service ! First time here great service and good customer service ! I will definitely be back ! Thanks Mark & Hector !!

I just moved out to Phoenix and I was dreading getting my brakes done but Tony & Mark were absolutely amazing! Didn’t upsell me, got me in and out before the time frame that they promised, and just all around really respectful guys. Not to mention, it was $100 bucks cheaper than the other places I had gotten quotes from. I won’t go anywhere else to get my oil changed or my brakes repaired from here on out. Phenomenal job at this location, I’ve nothing negative to say!

The store manager Hector worked with me. I will be definitely do business with them again

My experience here was top notch. Tony was extremely helpful & knowledgeable beyond the oil change. there were underlying issues with my car & he made sure I knew exactly what was going on. It was a very comfortable experience with trustworthy people. I highly recommend coming here for any of your cars needs!

Thank you Roger and Hector for helping me today great service

Did control arms on my dodge charger good work and fast service

Front brakes and rotors and the rears were done today on 2002 Ford f150 got a good deal and price thanks

First time here with my son who is a bit challenged Mark was very professional and guided me with a few options getting some repairs done ! Thank you for your patience!! Everyone was nice and the store just recently had a change in management with a new store manager The Place was very clean and didnt smell like an automotive shop ! I will definitely be back

This shop on 6635 W Bell Rd, with their General manager Hector Reyes, ripped me off with my AC service. for three days of trying and guessing they concluded that I need to replace the whole AC kit!!!???!! in the mean time, they kept charging me unnecessary labor and services, every day I showed up, a total of $400, for nothing!!!???!!!shockingly Mr. Hector Reyes told me I need around $2000 to replace my AC. He couldve told me that in the first visit and saved me that $400. instead based on their initial inspection and faulty diagnostics, they were unable to diagnose the problem (they are thinking, lets just keep replacing parts until its fixed....); I was unhappy with their bad service. definitely they will hear from me. If I dont hear from their headquarters, how to recover my money back, I intend to file suit for Conversion, fraud, Misrepresentation, breach of contract, and violation of the Unfair Trade Practices Act.

Ive been here a couple of times now to get my car serviced and this place has been really helpful. Out of warranty company that was being a real pain and Tony one of the mechanics here went to bat to get all the required maintenance done even though they were giving him a hard time. Tony one step by step to explain what needed to be done and why and for a non-car guy like me thats really helpful. They have a lot of availability to get your car repaired and get it done very fast I really really like this place especially Tony!

Did alignment on my 2015 Toyota Corolla and camber kit good fair price and great service thank you guys I’ll be back !Make an appointment online or call the store

I had such a great experience here! I originally went to a different company that was charging a high price. I reached out to this location and spoke with Tony. He instantly started providing information about my car and what is needed, and he provided a price that was fair and way lower than the other place. He saved me so much money, but also treated this whole process with so much care. They took my car in right away!! Tony was amazing at helping me understand the process, and pricing. I will definitely be making this my home for car maintenance.

Manager was not understanding. What I was saying about life time on brakes.

I came in for a steering and suspension check on my hybrid Prius .. there is a lot of repair shops on Bell Rd but I definitely trust these guys and they worked with my budget !! I got my control arms done and also my breaks ! Thank you guys I will definitely be backAnd for you ladies and women who dont trust repair facilities !! I totally understand but I trust this place Hector is the store manager and ladies he is soooooooooooo Handsome :) FYI but ask him any questions you have !! He is very honest !!! Thank you guys !!

Great service got buy 2 get 2 shocks and struts they threw the rears in for free most places do buy 3 get 1 call these guys great customer service

Great people, great service! Treat you like family, made sure I understood what was going on with my car so I could make an informed decision on how to proceed with repairs. They care about people. I look forward to going in the future knowing theyve got my back and will take care of me and my car :)

Good service thanks guys and good prices

Absolutely amazing! They saved me money being honest with me! For that they earned my trust as a woman because I have been other places that will nickel and dime you if you dont know certain things about the problem with your car.Amazing customer service friendly with a touch of sense of humor and that makes my experience even better!

Called for brakes on my BMW was quoted high price from the dealer ok cool I get it it’s a BMW we know it’s expensive but it’s ok to save some $$ right ?! So hey don’t judge me :)Spoke with Hector the new store manager who came from another location after being there a few years with the company he told me he was the new general manager at this location and he gave me a quick fast quote on the phone for pads and rotors and installation for my rear brakes ! And it was a cake walk ! I saved some money and there was no hidden tricks or cost when I came in exc exc … the price was the price he quoted because it’s exactly what I was looking for and I saved some money I’ll take the savings !! And thanks for the honest and fast work !! If you know exactly what your looking for and it’s cut and dry for your repair call !! For a accurate quote out the door !!! And ask for Hector ( the manager ) or one of the service guys but I always usually ask for a manager myself I find it to be easier so I don’t get any miscommunication thanks again Brakes Plus !

Got new rear brakes done for my Ford Fusion. Great customer service and quick service!

We went to the Hyundai dealership for my daughters car to be inspected and boy did we get a laundry list of stuff ! It needed this and that exc exc everything but the kitchen skin ! Lol lol the typical stuff you hear when you go the dealership we took the car to Brakes Plus I was recommended by my ex coworker who use to go this location before she moved out of state they looked at the car top to bottom and she didn’t even need most of the stuff the dealership was recommending !! Pretty sad !! I ended up getting a few maintenance items done spark plus and and oil change and much cheaper ! Thank you guys ! Kevin Was great !! and Hector the general manager there was a technician who came out and spoke and kinda of chimed in his advice on the car but I can’t remember his name lol lol sorrrrrrry he was very upbeat ! Thanks guys again !

Rare service these days. Courteous, prompt, detail oriented, honest and technically sound. I recommend you give them a try!

Thank you, brakes plus, I came in today with brake issues. Hector, the new manager was super honest. I was given options, so I will be back for step 2 to get my car fixed. Thanks, guys

They were very professional and Tony Lundberg was very fair. He gave me a great discount. I still have work to be done and am going back. I definitely recommend this place.

We were here in Arizona visiting my daughter from Michigan and the air conditioner wasnt working. We made an appointment with them got in the next day and before we got there the brakes started making noise. They charged the air conditioning fixed our brakes and did an oil change and were very reasonably priced. Being we had no other transportation they drove my husband back to our rental and then offered to pick us up when the car was ready the next day. They were very honest about the condition of the brakes and very thorough with finding the leak in the air conditioning. I cant say enough how pleased we were with them and how good we were treated! I highly recommend them to anyone that needs work done on their vehicle.THANK YOU BRAKE PLUS!

Kevin and Hector were very helpful!

Did rotors and pads on my 2015 Nissan Sentra paid 360$ I was quoted over 600 at Brake Masters what a joke and rip off !!!! Thank you Kevin ! Honest people ! Great service !!

Had work done on my brakes 6 months ago at a different shop. My brake issues came back, so I brought my truck here, as I was not happy with the service at the shop that originally worked on it. What a difference! These guys fixed my problem and found that things the other shop charged me for were never done. These guys are great, and Ill be taking my business here from now on. Courteous, professional, GREAT JOB!!

Tony is absolutely amazing and so is his store. I came in to have my alignment fixed, and we found out the underlying issues of the car. We talked out a game plan to getting my car fixed and a price I can work with. I respect that he refused alignment services until I go in for the underlying cause, because he could have just taken my $67 and left it at that. I was shown what to look for in potential problems, and can say I left that store with a smile and will be returning for my service appointment! He genuinely cares about getting you your best deal and safest driving for you and your family!

Another great day with Tony and his staff. I went in with a minor issue and came out out with a minor charge No BS..Best customer service and went above all for a great result. Best shop in the valley

Tony L was amazing! The dealer told me that I needed an alignment and before he started Tony had me drive it and determined that I really didnt need one. I cant believe that he did that for me and didnt just try to take my money. I highly recommend this brakes plus location. I will definitely being all of my work to Tony!

I know it sucks finding a place to work on your car that you hope wont take advantage of your business, and Im normally really skeptical of mechanic shops. All that said I would recommend this place. I am new to the area and dont have a mechanic friend to go to, but Angel and his crew took care of me. I would say ask for Angel only, but I had a good experience with multiple guys here including the one who did the work on my car. Very good customer service at this location too. Angel, Colby, and Aaron are the guys

I came in for struts and brakes and got my car back the next day, the engine light was on when i picked it up towards the end of the day and had to bring it back the next morning to get looked at by the manager Tony, it was an old 02 sensor code and he reset my light and ensured me if it came back on to bring it back and he would get me fixed up. I appreciate him handling me personally and i would definitely recommend this store to others as long as Tony continues to work here :)

Will never go anywhere else. Ask for Donnie. No-one compares.

These guys get the job done hands down.Talk to Tony on the phone and in the shop super helpful got my car in and out . A/C runs great and NO BS that was my favorite part . Definitely will be using this guys again

Always on top of everything and willing to take care of you. Awesome customer service!

The General Manager Tony is caring, professional, and honest. Great service!

Awesome service, honest, fair and friendly. They took care of my problems while I sat in their comfy chairs and watched tv. Will be back!

Highly recommend this location. Honest, kind, caring employees. Good customer service is hard to find these days but you can count on it from them.

I took my car in for them to check my brakes because my car wasn’t stopping properly, the manager Hector wanted to tell me how Chrysler is the worst cars to have. I was told my master cylinder was the problem and would cost $669.74 to replace but if it was some kind of computer thing it would cost more. We went with the cylinder, I have been charged all this money and the problem is worse. DO NOT USE THIS PLACE FOR ANYTHING BUT AN OIL CHANGE AND BE CAREFUL WITH THAT.