An oil change coupon came in the mail for this location and I needed an oil change so I made an appointment for one online, it was very easy. When I showed up the attendant at the front desk said it could be an hour and a half wait which seemed reasonable for a lunch time on Friday. An hour later my car was done and I was paid and out the door. The attendant was friendly and knowledgeable, the service was fast, the price was good, this place is great!
Worst service not sure if they completed my oil change correctly because the meter says 20%still. this young man working there tried to pull a nail out my tire when I had explained to them I was just there for a oil change. This young man stated they are required to do an inspection I informed him inspect means just that to inspect not touch if I only came for one service I was waiting for my appointment next door at discount tire when I went for the oil change and had explained this before the service got started. I explained to them when u take it out and it becomes completely flat are you gonna push my car next door he tried to say he would I said no it’s gonna be on me to get it over there.
Was super pleased with the response time for schedulingan appointment, but the oil change ended up being $15 more than the discussed price. In part due to a required extra quart of oil and the rest due to taxes.....I get that, but please quote correctly when I inform about the extra quart up front....also, the 50 point inspection said that there was no problems with my levers or hatch and my trunk has been stuck closed for more than a few mos. That leaves me wondering exactly how much of the inspection was completed. To their credit, they did indicate a problem that I was already aware of from another mechanic- that is what I know.
Recommend highly. Dealership told me I needed a O2 sensor or Cadillac Converter. Cost could be between $3k-$4k. Suggested I shop around & try a Midas. My cost could be between $1k-$2k. Carlos was very positive & super friendly during my appointment setting. Josh found my problem & wasnt anything the dealership said it was. Turned out to be a stuck open valve and repairs costed me $267.00! I passed emissions as I needed to do. These guys were extremely helpful and knew what to do. THANK YOU JOSH & CARLOS!
This is the 5th tire my husband will need replaced in the last 1.5 years. At one point they replaced two tires with the wrong size, which causes damage to a vehicle. The shop has been completely unhelpful, despite these tires having a warranty. DO NOT PURCHASE FROM HERE. They have bad products and worse service.
Steve the manager helped me find a quick solution my Chevy. My car kept over heating and figured it was because my fans werent working. If you are looking for quick and affordable services this location is great. Ask for Steve hes great!
Been coming here for the past 2 years for both routine maintenance and minor/major repairs. Carlos Galvin (works front desk) has been an incredible guide through all the work done on my past two vehicles. He really works with you and gives you the best affordable options. Thank you Carlos! Youre the man!-Rico.
I would like to give STEVE recognition, went ABOVE AND BEYOND!! I took my car in just for an oil change and he was so passionate about the work he was doing. He even politely lectured me on how important it is to keep up with my oil changes for the safety of the car and myself. They didn’t just give me an oil change they inspected my vehicle thanks to him I got new brake lights done!! HES AMAZING MADE ME FEEL LIKE FAMILY! Thank you Steve!!
I had a really good experience at this Midas location. Good price for an oil change. Employees are friendly, knowledgeable, and thorough.I did have to wait about 30min to get checked in for my appointment, but the poor woman working in the front was definitely busy the whole time - multitasking with the phones and people waiting to check out or in. She could maybe use a little help.Got my repair recommendations and good explanations for why I should get the repairs done, but no pressure sales tactics were used and I was actually told I would be okay waiting to get them done - none were an immediate need. I would definitely return to this location.
Carlos is great. Always does a complete and thorough job.
Awesome service! Carlos was a ton of help. Service was awesome along with friendly.
Called in set an appointment & Carlos and his team had us taken care of. They even checked for additional services & took care of all my needs. They were fast & efficient. I highly recommend this location.
Competive prices and a fun atmosphere with the mechanics/ general manager. They quoted us a hr and a half for an oil change and tire rotation and had us out within a hr and when paying for the service, we found out how competitive their pricing was for new tires. Well be back, not just because of the pricing but the manager sold me on his upbeat personality too
Great place & mechanics, had my oil change & brakes repaired. My car was squeaking for weeks & it was gone after my car service. Everyone here is trustworthy & the price is fair for the work being done.
Horrible costumer service. They would not take my car in even though I called to schedule drop off my car, guy up from keeper saying he would not take my car in and just told me to go somewhere else. Stay from this place I’m sure there are better places than this
I’ve been coming here for a few years! They always take good care of us and our car. Carlos and his team are very professional and friendly always giving us great deals 💪🏼
The manger Carlos is very helpful and friendly. Good service and finished faster then expected. Ill be back to this location for future needs
Very professional and honest manager there. Highly recommended.
Excellent honest service.
Carlos and his team were fast, friendly and professional. I have been using this midas location for years and they always take great care of me.
Called to make an appointment and was told I didnt need one. When I showed up I was almost turned away because I didnt have one. Despite using a coupon it still came out to the same price as it would going anywhere else. Also whoevers stuck the sticker on the inside of my car not only had terrible hand writing but left greasy prints everywhere.
Those guys are great Carlos and his team are genuine knowledgable and thorough I trust they work and they are reliable and fair
Carlos is awesome!
Couldnt do repair work I needed done
Ryan is a good person he takes good care of his customers
I really like Midas, the manager ( Carlos) is always very helpful and get the job done in no time!
A friendly staff that always there to help. When you need help theyre not far away
First time ever bringing my car here and the staff is very welcoming especially the manager. they went above and beyond and im very appreciative. i will definitely be bringing my car to this location from now on
Carlos was amazing! Welcoming, friendly and knowledgeable. He maintained great customer service while leading the staff of great Midas workers. I will be back!
Always give me honest opinion and price ne fair
Store manage Carlos is the best
Great the best in town.
Fast effective service
Thay got me in quick and fixed the problems
Carlos and the crew are the bomb!
Got the job done
Best auto shop ever... They are very knowledgeable and helpful
Great customer services
Got a fully synthetic oil change for $49.99, came to $59.99 out the door total work tax and whatever else... There guys there guys a great job.Even did a history readout on my obd for codes for me. Really helpful. Highly recommend this specific shop. Thanks, guys! See you again in another 5-7,000
I made an appointment for oil change I seen AD on tv I did ask person How much is it for blend oil change. When I went to my appointment the person quoted me a higher price. When I was frustrated about the quote he came to my face said we cant give you lower price. Told me he doesnt need my business, very rude. I left went to my regular mechanic. Never will go there again
Honest professionals who will take care of you whether you are a new customer or returning. Carlos (manager) gave me the rundown before and after my oil service. He kept it real and didnt sell me any extras. We will return.
I love tampering my cars here. I trust them and they do great work. Thank you Midas
Was very pleased with my experience and the service I received! Good men working here :)
Great customer service. Had my brakes and oil changed and was very reasonably priced. I would definitely recommend Midas for all your car needs. They even sell tires.
Fair price, quick service.
This place is AMAZING! The staff is extremely helpful and courteous. They were able to fit me in without an appointment and took care of my vehicle fast. Jonah V. is the best! He made me feel like I was family. They explained everything to me, the issues and the options for the repairs. It was simple and painless. I take both of my vehicles here as well as my mothers car and will continue to do so. I would recommend Midas to any friend or family member.
Hated it bought a Groupon for all brakes which were 139 and I get there and they tell me that the Groupon was only for the purchase of brake pads and not installation so they charged me an extra 189 for installation... During the installing of my brakes they broke the rotor off my back passenger side so they had to order a new rotor to put on which I had to wait 2 hours for after I was already there for 4 hours.. Then the machine broke so I had to leave my car overnight for them to fix it...Never again will I go here
Carlos and his crew are awesome. They will work with you if theres something you cant afford at the time and recommend what is more serious than other stuff.
I hate to be cliche, but I would definitely rate my service NO STARS if possible. I took my vehicle in for a OIL CHANGE nothing more, nothing less. At first glance, the service was friendly and the oil change is was a success. Until I got home and read my paperwork and realized that they gave me the wrong oil. I called and spoke with them and I was spoken over and rushed off the phone. Basically the GENERAL MANAGER reluctantly said they made a mistake, bring it back and theyll fix it. I took my car back and they fixed it. Before I left I requested a refund or compensation for their mistake, my time, my frustration, and their poor customer service. The GENERAL MANAGER, who I was speaking to but didnt realize was the GENERAL MANAGER at the time, told me that the GENERAL MANAGER was not there right now, but he would talk to him and have him call me the next day. The next day comes, no call. So I call the following day after, and I got the run around, lies and hung up on, by THE GENERAL MANAGER. Im taking this complaint to HEADQUARTERS, you cant treat people like this in business. I trusted you with one of my most prized possessions and you made a mistake and failed me as a customer. Then you treated me even worse when I complained and brought this all to your attention. THE GENERAL MANAGER IS A WOLF IN SHEEPS CLOTHING. Everyone is friendly until their integrity is put to the test.
Food was great. For how busy it was Service was exceptional as well. Grateful to have had such an awesome experience!!
I got the runaround from my car dealership wanted to charge me $378 for something so minor. Ended up going to Carlos yet again at Midas. Him and his professional team took care of me had me in and out in less than an hour. He did exactly what the dealership would have done but for 68 bucks!!! The dealership wanted to charge me extra fees and extra add-ons Carlos cut straight to the case this is what I need to be done, and this how much it’s going to cost. I feel like if you always need a second opinion when it comes to your automobile please I suggest you come down to Carlos at Midas! He would not give you the runaround, he’s a professional and he’ll help you save money!I would like to say thank you again to Carlos and his team you guys are amazing and if anything comes up in the future regarding my car I will definitely be back.
The staff worked really hard with the repairs and I have nothing but praise for them.Unfortunately they found a very serious problem with my engine. Its a testament to their diligence and hard work.
Need appointment 3 to4days in advance..
This was my first visit to Midas ever. Not only where they Friendly Quality Workmanship Honest from the getgo!! They went over over and above to help me They have Best Customer Service Way above shop I’ve been to. Making my experience so nice I will definitely be back!! I come from a family of Auto Mechanics and I didn’t have time to get my work done with the family business and never once did I feel nervous to have the guys at Midas work on my Truck. Thanks so much Ryan Josh and Joey You Definitely Get the Karma Points today!!
I I feel that this is the best place for any newly divorced woman to go to because you are made to feel by Joey welcomed his explains everything to you hes totally honest it is such a wonderful experience to go into this Midas on Glendale and 43rd Avenue I have never had such a better experience and Ive been there three times now and every time it gets better
Just left pretty upset because I had the wrong shock/struts install on my 2006 gmc Sierra . Mess up all my suspension an now I have to spend more money fixing what didn’t get done right the 1st time here at this location! Got the wrong number of Ryan wheeler gm and can’t even get a hold of him !!! All I want is to get done right here If the owner can’t fix this situation I will have to contact lawyer to do something about it!
The staff make you feel at ease and answer all of your questions. They go above and beyond when they are helping you and are willing to work with you..This is the only place I will allow to work on my car. TEAM MIDAS IS A GO
They did a great job in fixing my radiator on my 99 Toyota Avalon. The customer service that Carlos has is above all.
Went to this shop to fill out app for job but did take notice of friendly staff clean lobby and clean shop and looked like happy customers so to to the best of my knowledge deserves five stars nobody looked stressed or seemed like they have been waiting impatiently customers looked content and employees looked busy.
Made an appointment for an oil change. They took me in the same day. Very fast and friendly service. Chris was very wonderful. I was having trouble with my stereo. He went beyond his job to help me out and fix it. They were very fast. And very honest.I will be coming here from no on. This was my first time here. Im a very satisfied customer. I highly recommend coming here.
Fair pricing in the managers there have great customer service. Cool and friendly environment! There’s any problems with my car Theyre the first people I go to
Carlos is the man.....he is sweet kind easy on the eyes and good with my pockets....him and his team of mechanics show you what is going on what the problem is and they take really good care of you....I trust them with both my money and my car!!!!
Joey got us squeezed in on a busy Saturday, kept us updated on the progress. Fixed my daughters tire. Fantastic customer service!
They are quick and friendly.
Came in for an oil change, and they didnt screw the belly plate back into the car. Didnt realize I was dragging the plate on the ground until a few days later. Came in to have them fix it, and they gave me attitude about timing saying that Im not a priority and will have to wait. If you do choose Midas make sure you fully inspect your vehicle before you leave their lot.
We went there for two things. A oil change and a check engine light to see what was happening. Interesting enough it seems like I had to get my husband involved because I didn’t resize that they were trying to tell me to go somewhere else. Me and my husband are use to going there and getting things fixed. It just seems like we went there during the wrong time to get our cars fixed. Anyways my husband went back and thankfully talked to Carlos and he was able to tell us the code and the warranty that came with what was done before the car. Thankfully Carlos told us that he would take care of it. It was night and day about the service and the clarity he gives us. It’s really transparent and honest. So we will be back but only when Carlos is around.
Over priced
Carlos who manages the front area is amazing. Great customer service. Been looking for a regular shop and will definately continue to go there !!
I had a small oil leak and they were able to find the issue quickly and gave me a few routes to take. I appreciate there hard work and honestly and the manager Jonah was a great help I would recommend this place to anybody who needs mechanics they can trust!!
Update 2nd visit . unorganized lazy staff . got my oil change as well these guys did not reset the oil vehicle is telling me change the oil already no sticker on the window either
Carlos was great. Very informative, kind and welcoming. He knows what hes talking about! Will be back.
They fix my car everytime it messes up.....
The customer service was awesome. The manager Tyler is one of the coolest guys Ive ever met. Ive been very satisfied with my last few visits. I strongly recommend this place, they dont disappoint.
The best auto service in town, they are honest and clean! Make you aware of all the issues and options. I would never go anywhere else! conventional oil changes right now only $19.99, visit them and see yourself!
Excellent service! Had my oil changed there and having two children with me Jonah made sure I was in and out in under an hour. Highly recommend to anyone!
It was a great experience, very detailed oriented and no making you get stuff you dont need, great manager!
I seen promotion on tv for oil change. I called make appointment. When I got there I advice them over the phone I wanted Blend and he said that wasnt the price he came in my face called me sir few times thought that will help. Very unprofessional.
Coming from out of state and having to find a new car repair shop was a stressful task until I met the guys over at Midas. Tyler was helpful and immediately exceeded my expectations. HIs honest and professional opinion made me feel comfortable and at ease. The guys at the shop have done nothing but great work on my vehicle and I would not even consider taking my car to another place.
My car battery needed to be replaced and as soon as I got to the shop my car was taken care of right away. Jonah and his techs were honest, friendly, professional, and my life saver that day! I would absolutely refer this location to my friends and family for all of their car care needs!
My first time here, went in for an oil change and to check my alignment, the service was great and on time. Jonah was really helpful! and friendly. Good experience overall, Ill definitely be coming here again
This place is extremely bad place . Don’t take your car there . Somebody hit my car then employee helped him left scene
Went to midas to see if my brakes were ok or needed to be replaced. Talked with Joey and he was awesome, he not only told me what I needed to get done but took quality time out to explain in detail. For anyone out there who reads this, honestly this is the best shop in town.
Fast and efficient
Very helpful Staff
I have been to this place numerous times with both my vehicles along with my friends car. Jonah has been totally honest with me and saved my friend a few hundred dollars. I am going to go to him to get my truck fixed just because of his honesty and not wanting to rip people off. By putting people back on the road to be safe. Honesty is the best! you cant find that with mechanics now days. Thanks Johah!!
Always take my car here. The people are great. The service is awesome. An are always upfront with me.
Absolutely awful experience. I called in advance and asked how much the brakes would cost. I liked the price so I asked how long the wait was and they guy said come over now and we will get you right in. I got there and he said the wait would be 45 minutes. After 2 hours he brought me over and said it would be 20 more minutes and that the charge would be double what I was quoted. I told him the make and model of my vehicle on the phone so he should have quoted me the right price, but he just wanted to get me in the door. After three hours of waiting and paying double the expected price, I finally got out of there. I wouldnt have been upset if the guy told me the correct price beforehand. I also would have been ok with dropping my car off and coming back later if he were to be honest about the wait time. I ended up wasting 3 hours of my one day off sitting in a hot waiting room only to get ripped off. Do not go here!!
Love this place highly recommend this place.
They seem afraid to touch my car. I wish i would have been able to go to the one on union hills again this one was just close. The guy couldnt really tell me exact prices. Was missing out things that was wrong with my car. I had to tell him about the hoses on it and they were bad. Like i said i wouldnt take another car back there. My cars gone they were no help. Union hills Midas is a great place go there instead.
Two and a half hours for an oil change and a tire inspection because they were training a new employee. I go home after buying parts from another store since I did not like the price estimate and discover that a lug nut is broken without being told.
Midas, no matter where you go in the U.S., consistently provides excellent service at an affordable price. They are always very thorough as well!
I love their service, they have been so helpful and Im glad I went with them.They have reasonable prices for oil change I would most def come back and tell my friends about this location. Staff here are friendly and go beyond to help you. Thanks =)
Paid over 1000 dollars in parts that supposedly would fix my issue. Am still having the same issue. I had to take my car in the shop over 7 times. The guys in the front really did have patience with trying to solve the problem but you can tell they had no clue what was causing it. Now Im just hoping they could either fix the problem or give us our money back for basically making us pay for something that we believed would have helped fix the car.
Johah and his team in Glendale took care of my daughter and I. They were so helpful and honest! I made an appt for Friday to do an oil change but asked if he could quickly glance at our fluids because we were in the dark putting in oil the night before because our engine light came on. After he agreed to glance at it he said there was to much oil in it and he couldnt let me drive out because it could ruin my daughters engine. He found a way to fit us in. He then explained in detail to us what to do if there was a next time. Jonah is an excellent manager! I have been in customer service for over 30 years and he exceeds in all aspects of it. I observed him with 3 other people. By far an exceptional place to go! We now found a place to be a loyal customer to for our car needs! Thank you team Jonah!!! We will see you again!
Great customer service!!! Manager makes sure you are in and out with needed quality services!!!
I just saw 30 minutes ago ... 3 employees flying out of the store to a wreck that happened on that corner. They had fire estingushers and rushed up to a car on fire and put it out. They saved a mans life. I give props to the amazing and selfless employees there.
Does not do what I need for my car.
We came into midas because we ran out of gas down the street. Tyler had a gas can and had one of the employees here to drive to get us enough gas to get us to the closest gas station. They were very pleasant and I plan on returning to get my bushing replaced and my a/c belt.
Total waste of time.if you want to scheadule a oil change who wants to wait 4 days.especially if the shop is empty.
Great Service and Friendly People !!