Love my new CT4!! Bobby Kennedy was great! The experience was amazing! The process was easy and painless. Very nice and professional. Thank you!

My experience was the best!! Bobby Kennedy is your guy!! He was super nice and the transaction went very smooth. I will definitely be telling my friends. Thank you Arrowhead Cadillac.

I had to park my car at Arrowhead Cadillac. A gentleman who might have been the owner, let me park my Toyota Corolla overnight at this business because my Drivers License expired. Thanks be to God, this person was so kind.

After 2 days of dealing with these people, I have found that they may be the most unethical group of people to ever work in the car business. Cadillac should seriously consider removing its brand from these people. We were working on purchasing a vehicle, and the first salesperson; warm and uber-friendly offered to bring the vehicle to us, so we made plans to do so, then sends a pathetic response about how his manager wont let him. After discussing it with my wife, we decided we would enter negotiations again, and work in good faith to purchase the vehicle. The buyers order they sent over had $10,000 more for the vehicle than the $12,000 over they already disclosed. The new salesperson was trying to explain to us how thin plastic is worth $6000 and they failed to disclose $4000 in other added accessories. Times must be rough for them, as they try to extract as much revenue for each vehicle purchase. Then as Im in good faith continuing to work the deal with the salesperson, they inform me that they sold the same vehicle that we were in good faith working on to another customer. They never disclosed another party was looking at or interested in the vehicle or gave an opportunity for a rebuttal bid. Absolutely unethical and the most disgraceful business tactic Ive ever come across. When the market turns back and they start calling and harassing you for business, make sure you take care of the dealerships that operate with integrity and honesty and leave these guys in the dust.

Dan, the service representative was very professional. He explained all the options for repair and maintenance that he felt were necessary . He kept me informed and delivered the vehicle when promised .

My wife and I love Arrowhead Cadillac friendly knowledgeable staff with a relaxing atmosphere while you wait for any service being done to your vehicle Bora is our service rep and she always gives us the most fast and courteous service .

Paul at Arrowhead Cadillac is hands down one of the best salesman Ive had the pleasure of doing business with. He was straight up, fully transparent with my offer and didnt pressure me into a deal. Very satisfied with him and his team. If your in the market go speak with Paul at Arrowhead Cadillac.

Robert at Arrowhead might be the best car salesman in Arizona. He listened to me and found exactly what I was looking for. He wasn’t pushy and he definitely understands the customer experience. 10/10.

Todd Coffer is left handed & an outstanding individual !!Thank You SirDeon Blue

Great service and a positive experience purchasing a new vehicle.

Excellent time saver - in and out on a service in 1.5 hours

Not only is my Cadillac a luxury vehicle but when I go to Arrowhead Cadillac the way they treat me is red carpet worthy. I feel as luxurious as my Caddy!!! Ive never been treated at this level at any dealership and Im not at all lying when I say Ive purchased at least 20 brand new cars in my lifetime.

Good place. The ONLY place I will take my car to be serviced. I drive a Corvette, and their Vette guy is amazing

We have been long time customers of Arrowhead Cadillac. We are always treated with respect, smiles, and great expertise. Todd Coffer, our service rep, explains everything they are doing and why and asks for our input when necessary. We have nothing but praise for the availability and quality of the service and with the long time staff.We always recommend Arrowhead Cadillac to anyone without hesitation.

Nate is amazing!!! We have bought several cats from him already. He is not only a great salesman he is now family. Love these guys

Arrowhead Cadillac always takes care of our mechanical problems. They keep us advised with what the problems are, and how long it will take to get it done. The Service Advisor is always polite and friendly and makes sure we understand what is wrong and what they need to do to repair it. When job is finished he will call and go over everything that was done. We would not take our car anywhere else. We feel they take pride in what they do, and it shows.

I recently leased a 2021 Cadillac XT% at Arrowhead Cadillac. My salesperson, Barbara Michkelson was knowledgeable and excellent to work with. I would recommend both to those interested in purchasing or leasing a new vehicle.

I recommend this dealership. I went in amd out with a vehicle very quickly. Everything was payed out up front and no games were played. Everyone was very respectful and helpful. There werent a lot of used cars in the inventory, but its understandable during these times. As i mentioned, i recommend this place to anyone looking to buy a vehicle.

Jeff the concierge for the parts department is always cordial does everything he can to make the experience satisfying. I do have to say if you have to go to the parts department counter you are not necessarily a priority. I waited almost 15 minutes before somebody would help me.

I walked into Arrowhead Cadillac to attain options on purchasing a Cadillac, my favorite General Motors Automobile.I had a 2021 Chevy Trailblazer to trade-in, which was the biggest mistake I had made due to the treatment of the Chevy Dealership from the get-go! So my attitude was testy to say the least, but when I walked through the door of Arrowhead Cadillac, I felt the weight lift off my shoulders, everyone was so kind and very helpful to achieve my goal to drive away in a Cadillac!Thank you Arrowhead, you have a customer for life!

Tried to get some basic information about service from a person at the dealership but kept getting handed off to a call center in India, couldn’t get the info I needed… heading to Coulter, Bye Bye

Very courteous and professional. Outstanding service as well as excellent customer service 👍

I’ve purchased 34 cars and 28 motorcycles in my life. I’ve worked with many dealers, some brokers and a few private parties.This is, by far, the worst experience I’ve ever had.This business, and it’s staff are disrespectful, disingenuous, and frankly, at least appear to be dishonest.The transaction was not coordinated, and the price appeared to increase on each contact with the next staff personThe vehicle I tried to buy had documentation of at least 2 accidents, yet I wasn’t allowed to have it inspected by an outside agency.At the end, the way I discovered that there wouldn’t be a deal is that my messages were just not responded to. Just like a 12 year old would act.If you’re going to buy a vehicle, find an agency who is at least willing to earn your moneyThis one is not itNot by a long wayTo add these kinds of fake platitudes to this situation is not only disingenuous, its insultingThe management of the organization set up, and now enforces the rules by which fees are added and deals dont add up, often without the knowledge or permission of the buyer.Management could have made things right at anytime while the deal was going on. They chose not to. Even after the deal was sunk, they could have stepped in, they chose not to.Now, management has my name, address, cell phone number, and email address.Somehow, I dont think anything is going to change.If youre looking for a vehicle, find an agency who is willing to earn your money, This one isnt it

I took my car in for service and when I picked it up and it had damage done to the passenger side behind the tire. requested that the service manager look at the video to see what happen and no response except send them pictures of what damage was done. Will never take my car back to them again unless I complete a walk around before I leave it there.

Bought my first Escalade this week and Joe was nothing short of absolutely amazing! The service he gave me was top notch and the Vehicle is the best. I highly recommend Arrowhead Cadillac and Joe to work with. Can’t wait to buy another one from Him. I wish all dealerships treated you the way I was treated here. Thank you for such a great experience Joe!

Awesome experience, Jim and Julie were fabulous. I would highly recommend Arrowhead Cadillac.

We went to buy our first Cadillac, i fall in love with this Cadillac Escalade 2018 and Paul help us on everything He gave us a great customer service Really respectful and answer all our questions, i recomended this place, Thank you!

I really hate to do this because my shopping experience here was very good. My sales Representative was very professional and would definitely refer him out; however the service department is awful. I have had several encounters and it seems like most of the people Ive personally dealt with are always moody. Today was the last straw for me. I had an appointment to get my vehicle serviced and it was supposed to be picked up between 7-9am. When I called to schedule this appointment last week they gave me this (2 hour window) which Im ok with. Its 8:45 and I called to check status. Dan made an excuse! Personally I think he forgot to input my appointment because he asked what other time today we could schedule this for. I explained my frustration and his excuse was that its Monday and they are really busy and Im 7th on the list. They could of given me a heads up first thing this morning. I explained I had other appointments. He said they give us a (2hour window) but its not guaranteed. This was not explained to me when I scheduled my appointment otherwise I would of brought my vehicle in myself. He asked if I wanted to reschedule for another day. I asked to speak with manager and I guess he is in meetings because its Monday. ok..... I will wait and see if I hear back from Dans Manager. 🤞 otherwise I will have to take more time out of my day. Like I mentioned; its just the service department that Im frustrated with, it would be a different story if they were a little more pleasant to deal with on the phone and in person. I also want to add that the gentlemen that come and pick up your vehicle are super respectful and nice! Thank you for taking the time to read my post and wish you all a great day!Update: 8/16 6:24p.m. Dans manager never reached out 😕

Jim Buckner provided me great support throughout the whole process to fix my AC and touchscreen

Both purchasing and car maintenance have always been a good experience at this dealership. Todd C is my service person, and he does a great job!

I recently purchased a new Cadillac SUV from Arrowhead Cadillac. The experience couldnt have been better. Joe Enzier was my sales professional and he has 22 years experience selling Cadillacs. It shows - he knows his stuff. The whole dealership is professional AND FAIR and I would not hesitate to recommend Arrowhead Cadillac to my friends

I just leased a new Cadillac XT5 at Arrowhead. The expert was the best I have ever had leasing or buying a car. Barbara the sales associate and Martha the finance manager were very pleasant, professional and knowledgeable. The car is beautiful and delivered with no issues. I definitely would highly recommend this great dealership and its personnel!

Mike in service is great! Their driver very courteous.

I really enjoy working with, and bring my car to be fixed at Arrowhead Cadillac!

Excellent Customer Service! Best car buying experience with Eric W. Calamuso. Awesome staff who take pride in the overall Customer Experience.

Worked with Nora she was great, friendly and very efficient. She kept aware of the progress and that means a lot.Loaner vehicle was made available and went smooth as silk.Very Happy

Arrowhead Cadillac went up and beyond to make sure we were completely satisfied with our new vehicle. Barbara is terrific!

This dealer is so much better than Coulter, they return your calls, pricing is transparent, and they are not pushy. Service dept is also spot on. Coulter not even close in the service department

Always a great experience, my 3rd purchase from Arrowhead and they ROCK!!!!

Dont believe Arrowheads Cadillac, their the worst company I ever have deal with, am a 💯 percent disabled Veteran and they lie to me.

Go see Julie and Jim! They wont let you down. No non-sense, straight to the point experience will definitely have me going back and sharing with friends and family.

Easily accessible service department. Great, comfortable facility. Todd is an exceptional Service Advisor. Communication, customer service, and integrity are top-notch.

Even though I was early for my appointment, the service department took me and finished in a very reasonable time. James is so good, I will ALWAYS ask for him in the future.

Very friendly place i love my new Escalade 2021, they have explained very well and try best to get me this car

Great experience. Professional and knowledgeable sales team! Car buying is easy again!!!!

This place takes forever to do anything and they never do it right the first time. Screwed up my tire alignment multiple times. You’re better off going to another dealership.

THE BEST CADILLAC DEALERSHIP EVER HANDS DOWN!!!! I brought my Cadillac CT6 3.0TT in for some service/warranty work and the warranty company was being a pain in the A$$. Mike at service was a killer when it came to getting warranty company to pay out. The drivers who took me home are amazing and very talkative in a good way (new to this town and asked a ton of questions to the driver).From the start of walking in the door they offered me free drink and breakfast. They also have an ice cream machine.Service department and sales floor is very clean. Like very clean!Sales team didn’t pressure me to buy a car once I said service. Been to other dealerships where sales team followed me around like I was a criminal.I have made this dealership my go to in the myCadillac app and in my car. I 100% recommend this dealership to anyone who cares about their Cadillac.

I have had excellent experiences at this dealership in my 4 purchases from them. From the sales to the parts to the service.Barbara is as pleasant a sales person as you would ever want.If someone has a less that stellar experience here I suggest sharing it with someone there who can help rather than complaining in public.

BUYER BEWARE DO NOT GET SWINDLED by Arrowhead Cadillac. We negotiated and agreed upon an out the door price. From here everything turned into an absolute nightmare!First thing the finance guy, ESTEBAN ALBARAN, does is tell us Cadillac customers dont like actually working on their own vehicles so they have that covered for us and our vehicle is covered under warranty including tire and wheel. He said, “This is your payment just sign here and here.” There was no disclosure which is required by law, no explanation of the products he was trying to wrap up in the deal and he became belligerent when we started asking for clarification. Nothing we agreed to was on the paperwork he presented to us. When I pointed out that the selling price was not what we agreed upon ESTEBAN ALBARAN argued with me telling us his numbers were right, we were wrong and questioning us on how we got our numbers. He was combative and extremely unprofessional. After he stormed out of his office only to find out they had loaded the wrong price in the computer and we were right, it was not the price we agreed to. After fixing the price without any kind of apology it was back to “sign here” with absolutely no explanation of what we were paying for. There was no disclosure, no line by line explanation of fees/charges or what we were or were not getting with our purchase. He kept showing us handwritten/scribbled on papers and nothing official. He was absolutely the shadiest finance person we have ever dealt with. He just loaded up our contract with additional items/charges and tried to get us to sign for the loan.If that wasn’t misleading enough there’s more. The window sticker says it is a Cadillac certified pre owned vehicle ‘WITH’ a 100k mile limited warranty! He told us it didnt have a warranty unless we purchased one so my wife brought up again that it says very clearly on the window sticker that it is a certified pre-owned and includes the 100k mile warranty. The sticker gave no indication of expiration or limitations. At this point both my wife and I were exasperated. We told Mr. Albaran to just take off all of the extras and give us the SUV with what was clearly advertised on the window sticker. I had hoped that after speaking with the General Manager we’d get some sort of amicable resolution. After giving it two days I called the General Manager, ERIC ZIMMERMAN to talk about the dreadful experience with his finance department and the advertised 100k mile warranty on the vehicle. When he finally called me back the excuses started. The first excuse was that the certification was from when it was originally a NEW Cadillac. I pointed out that a new Cadillac wouldn’t be classified as a “certified pre-owned vehicle” on any window sticker. The window sticker clearly states “certified pre-owned” vehicle with a 100k mile warranty. He then back peddled and offered a second excuse it was under warranty when they printed the window sticker. I said, really? Thats what you want to go with? Then came a third and even more insulting excuse… He said that, “They discounted the vehicle because it didnt have a warranty anymore.” I told him that made zero sense I negotiated with my salesman to get to an agreed upon price. This had nothing to do with the warranty at all whatsoever! To date no one from Arrowhead Cadillac has even attempted to call us back for follow up or to make right on their false advertisement. I’m sure an attorney will have more legal terms than Bait and Switch or False Advertising for Mr. Zimmerman and Arrowhead Cadillac. The flat out falsely advertised what was included on this vehicle and instead of simply correcting their errors the GM chose to make excuses for the unprofessional actions of one of his employees. I hate to think how many elderly customers have been swindled by their, “Sign here and here” practices. I will never again do business with Arrowhead Cadillac or any other entity I discover to be connected with them. BUYER BEWARE DO NOT GET SWINDLED BY ARROWHEAD CADILLAC.

Mike made the buying process so easy. We did everything over the phone/email and when we arrived at the dealer the finance department was ready for us and we were in and out quick.

Ask for Joe Enzler!! He is a great salesman. He listens to you, with no high pressure. I had a great deal. I am very happy.

Very helpful and patient. Jim Crooks was our salesperson and he was professional, patient, knowledgeable, personable and very easy to work with. Arrowhead Cadillac is a very nice facility.

Thank you to Arrowhead Cadillac for a seamless Roadside Assistance experience! I really appreciated their timely response and took care of my problem at my location.

If you are looking for an outstanding Dealership with an even more outstanding Service Department. Look up Jim Buckner at Arrowhead

After 8 years of loyal commitment, the worst experience I have had in purchasing a vehicle. Poor communication, deception, passing the buck,overall lack of concern. I will never return to this location or refer anyone either. BewareI wont name anyone specific, but you know who you are N.

Dan Vega took care of my wife and all concerns. Thank you Dan. RCook

Mike Martin is the best salesman ever. He really listened to my needs, wants and price range. Never tried to sell me something more expensive. He is a wonderful Christian man that I valued me as a person and not a price tag. Will buy from him ONLY from here on out.

Great customer service.

I truly enjoy every time I go to the dealership. They are very professional and clean. They are willing to help you.

Ray Lopez was my salesperson and he was WONDERFUL. I had no intentions to go to a big Cadillac dealership to buy my vehicle but Ray listened to what I wanted, the price range I wanted to be in and the terms I needed and made it happen for me. He is a really nice guy and you could tell he wanted my business and was eager to find something that would fit for me. He earned my respect and gratitude doing such an awesome job. He will have my future business.

Ive always been a Caddy fan, but prices vs. supply slightly out of whack. Will reconsider when the time is right.

Great customer service. Love my caddy and wont take it anywhere else to get service

Arrowhead Cadillac hands down is the best dealership I’ve ever dealt with. The car buying experience was great and over the years the service department has been great as well. We will definitely be purchasing our next vehicle from them.

Great customer service. Very knowledgeable about the cadillac. Went smoothly and quickly. Highly recommended this dealership.

Honestly I expected a good experience. This is a nice dealership with a lot of money invested. So as you can imagine I was shocked to get a kid on the phone in the service department that wasnt qualified to work @ Auto Zone. You better get some experience behind those phones guys. This was disappointing to say the least.

Had a horrible experience at this dealership. The employees truly don’t provide the service they should and don’t even try to be friendly :/

Arrowhead Cadillac is not only where I purchased my Cadillac, its the only place I trust to service it. The staff is knowledgeable and friendly. If your in the market for a Cadillac, give Arrowhead Cadillac a try. You wont be disappointed.

Very disappointed with Sales Staff, Joe and Sales Manager. Purchased 2021 Chevy Trailblazer. We was not given a key fob with option to pop the trunk. We have to get out the car to open the trunk. The service department at this location and the manufacturer stated according to the vin that option should be available and we should have been given the correct key fob. We called 2 days to get a resolution and Joe or Sales Manager would not call us back. We wasnt asking for anything free we just asked for help with getting the right key fob. We contacted another dealership and they will be ordering the correct key fob that will pop yhe trunk for us. Why would a 2021 not have an option to pop the trunk. Its amazing car dealerships are nice while you are buying but after the transaction is completed your not an important customer to them anymore.

Very friendly and helpful staff. Building was clean and comfortable. Very happy with the service they provided!

I purchased a NEW2020 Escalade from arrowhead Cadillac . I came from Las Vegas because my wife had been rear ended at high speed and it totaled our Vehicle and I had hurry and purchase a new vehicle before leaving out of state for work for 4 months . I chose the escalade because I knew it would be a safe car for her after suffering severe injurys from the accident . It has not been a very good buying experience buying from Arrowhead. I rented a car and drove 5 1/2 hours after talking to the salesman and going over the vehicle. I wanted it to be a special purchase for my wife after her accident and she loved the white with the Kona interior and that dealership was the closest one to us that had those colors. When I arrived I find out the car had 3115 miles on it, not what I was expecting on how the vehicle was being advertised. BEWARE, never being titled does not make it New! Under the lighting and the fact that I was in rush because it was getting late and the car rental was closing I had to get the rental car back. I did not notice the front end damage (previously repaired crease front right with dirt under the paint) I trusted the people I was working with, that was my first mistake. A new vehicle you shouldnt have to look at with a fine tooth comb. But what was obvious was the damage on the bumper. I asked the salesman if they would fix that. Response was no problem! I thought they had someone that specializes on touch ups. Estaban Albarran finance manager at Arrowhead said with the warranty you purchased (they said they would refund and never did) they will fix the damage on the bumper because I noticed that the salesman was going out touch up the bumper with a paint pen. Estaban said have the professionals handle it and they will come to your residence to fix it, just give it 2 weeks from that day to call them. We waited the 2 weeks and called zaktek warranty company as instructed by the finance department and they said that they will not fix it and that it was fraud for the dealership to tell us to do that. Eric the manager from arrowhead had already agreed to pay for the front end damage and after my wife called the auto group after no replys from the dealership and they connected her with Robyn who had said they would pay for the bumper repair. They lied. They waited until the day my wife went to pick up the vehicle from the repair shop and sent her an email saying they already paid enough to fix all of the damage to the car falseand never once return any of the body shops emails. This does not even include the chips of paint under the clear coat. There was a lot of deception and fraud working with the people at Arrowhead Cadillac.My wife has been dealing with GM on this issue the entire time, today they told me there is nothing they can do for us and that I would have to deal with the dealership directly, 5 1/2 HOURS AWAY, who would not return our phone calls. Worst car buying experience ever. All of this for a $800.00 repair, shameful! Was not able to attach photos to this review but you can find our original review on Yelp with the dealerships reply....... under Laurie M

Great customer service from start to finish.Picked up and delivered my car same day.Service adviser Todd kept me apprised and followed up with me after the delivery. We have been Cadillac owners for at least 25 years, this is the best concierge service we have experienced from any dealership. They also gave me a good deal on the car.

Great Dealership. Recently bought a 2020 XT4 and couldnt be happier. Got a great deal and they were fabulous. I had to bring it in for a minor service issue (tire was losing air), and they gave me a loaner car to drive and took car of everything. Great dealership and my sales person, Barbara Mickelson was wonderful and my service advisor Tony was just fabulous. Highly recommend this dealership!

They have some of the best luxury cars at great prices and the sales team are awesome. Hit up Art awesome person and he takes good care of his customers

This is our 3rd Cadillac from Arrowhead . We love Mike Martin and this dealership.

Arrowhead Cadillac is great to work with, Ive leased my third car in a row from them. Great selection and options are laid out for you. I did a lot of the price discussions over the phone or by text/ email so all I had to do when I came in was test drive, sign and go!

This was the most fast and professional purchase that I have made in a long time. Awesome staff.

Was very satisfied overall.

My first review was not positive. However since then Robin addressed my concerns and I am know very satisfied. Thank you Arrowhead Cadillac and especially Robin for working with me. I love the vehicle and got it at a great price. Thanks again!Steven R.

Excellent workmanship in a timely manner

At Arrowhead Cadillac, you receive exceptional customer service from the moment you step into the dealership to signing the purchase agreement! This was our third car we purchased from Arrowhead Cadillac. Nathan, our sales person, walked us through our awesome experience, explaining everything in detail! The service department is definitely what keeps us coming back also! Bill, our service manager, is amazing! He goes above and beyond to ensure every detail is explained and that, if needed, I have a loaner vehicle when my car is serviced! Arrowhead Cadillac should definitely be the flagship dealership in customer service!

I purchased a vehicle here last week. And so far its been a great experience from the sales,finance and service department i highly recommended this dealership

The high level of customer service is just out of this world. Bill large is my service guy and he is great. There is also another bill there (yes there’s two bills) that is always happy to greet you and help you with anything. Love that team! For sales my salesman was Dan! He did a great job. Love my car.

Bill Large is my service adviser with Arrowhead Cadillac... he does an excellent job of not just great communication during the servicing of my vehicle but his customer service goes above & beyond. Always an excellent experience!

Great experience in purchasing our new vehicle with a no pressure mentality. Thank you

The best dealership in town !

Great location to buy a car

The reviews are not fake. This dealership genuinely does value customer service. Great customer service is a cliche that most dealerships tout but rarely act upon. Arrowhead Cadillac is sincere about their pursuit of customer service. After purchasing my vehicle, I had an issue with the battery. I contacted my salesman. Even though it wasnt his department, he went out of his way to arrange for their mobile service to come to my place to have the issue fixed. Both purchasing and service is outstanding. They truly go above and beyond to help the customer. They offer a roadside service and have picked up and dropped off my vehicle for service. I purchased my vehicle here and they were very transparent about everything. The dealership is very professional. I wouldnt consider purchasing or servicing a Cadillac anywhere else. We are really fortunate to have a dealership like this in the Valley. Try this dealership out, you will not be disappointed. My service manager is Jim B. and he is wonderful. However, all of the service managers Ive spoken with are nice and easy to deal with.

Always a pleasant experience @ Arrowhead Cadillac

I came into the dealership with ideas of changes that I wanted to make to my Escalade. My service advisor was really understanding and he was able to see my vision. Parts were ordered and changes were made to my Escalade. I could not be happier with the information that I received, the way I was treated and how everything turned out during this process.

Head mechanic Dave and service writer Todd were very nice to work with. I would refer them to work on any car. Thank you.

Checked my car in for service. Fast friendly and efficient.

Always a great experience when I go there

The service on the car was done on time as promised, the service rep went over the work that was done and what we would be looking at for our next service. The car was finished and freshly washed. Great Job!

Joe Enzler is very honest and provides the best service and deals😀 things have improved very much here this year

Helpful service department. Will go back. Tony and Jeff made us feel at home.

Very fancy and clean inside. Had their own little cafe. Went in for repair and cleaned our car before giving it back to us. 👌

Arrowhead Cadillac has what it takes to make getting your vehicle serviced the most comfortable experience I have ever had. The service advisors go out of their way to help, your vehicle is returned clean, and the waiting area is cool, comfortable and accommodating .

Very pleasant professional staff. This was the best vehicle purchase experience that I have encountered. I would highly recommend.

Great service. Great price. Very professional.

Been in the market for a luxury SUV and tried giving this dealership a look. Worst experience EVER!! Was told they were too busy and couldn’t help me. I hate to think it was a race issue, but it definitely felt that way. Spoke to a sales manager after leaving who didn’t make me feel like I may have been over reacting and pretty much justified the way I was treated. If you’re looking for luxury treatment I wouldn’t recommend this dealership.