I contracted with Booth Built to remove and existing patio cover and replace it with a Pergola. WOW! What a mistake.The initial contact great. Chris was personable, seemed to know his stuff.After the project started, I had questions regarding the size and as I was out of town, and my husband was ill, I asked them to stop work until I could get back and see the situation first hand. Upon my return, Chris, his brother, Tom(owner) and another young man came out to ‘answer my questions’. We did seem to get it resolved, but Tom was offended and became defensive. Apparently, he told his crew to ‘do the minimum for her’. Well, not only did they do the minimum, they left my house torn up for over 2 months, but still expected payment.The beginning of this week, I had a gentleman come out and repair the damage to the soffit and fascia, hauled away the demo trash that was left behind by Booth Built.I would not recommend this company, due to the non-professional conduct of Tom and the silence I incurred by Chris after the meeting. I was on my own to have the project finished.

I’m making a point to give a good review to Booth Built because of the professional and honest way they handled a problem that was partly caused by them, partly an unnoticed structural issue we had prior to the installation. Initial demo of our old patio cover and installation of our new patio cover went smoothly and the result was lovely. Then come the summer monsoon microbursts, and we noticed leaking in our house. Come to find out that the old damaged patio cover was the only thing keeping water out of our house, so when they took off the old one and installed the new one (differently, because of the nature of the design and product), we no longer had that “protection.” It was honestly something that was bound to happen eventually given the quality of the old cover, and taking it off just sped up the process. When we talked to Tom and Chris about the issue, and also had them contact the roofer we brought into fix it, they agreed to cover half the cost of the repair, which they did. I thought it was very fair considering the fault wasn’t entirely ours or theirs. So I do recommend this company, because they made it right and showed a lot of integrity. And we do love the new patio cover, and no more leaks!

We had some issues at the start, mostly with shipping of materials. Once the materials were received, the project went smoothly. The quality of the crafts people is outstanding and we now have a beautiful screened room! I highly recommend Booth Built!

I did a lot of research on patio cover companies on Google, BBB, Nextdoor, AZ ROC, Facebook, etc. and Boothbuilt Patio Products came up as one of two or three with consistent good marks and no negative information (BBB, AZ ROC). I contracted with Boothbuilt and now wish I hadnt. The initial sales call was made by Chris Booth, the brother of the company owner, Tom Booth. Chris was pleasant and professional but, failed to accurately record or communicate the correct measurements for the patio cover and the concrete slab. Chriss failure created a cascade of errors that caused unnecessary delays, a wrong building permit, incorrect material orders, rework, and a lot of frustration for me, their customer. We live in a condominium complex with clear rules on patio size and placement. I communicated those restrictions to Chris, and even provided him with a dimensioned drawing showing the exact size and placement of nearly everything. Chris forgot, ignored, discarded the drawing and miscommunicated every aspect of my job to the people inside Boothbuilt and the concrete contractor.Boothbuilt excavated and poured the footings and placed the vertical posts in the wrong place, requiring them to cut off the posts and jackhammer the footings to install new posts in the correct location. The concrete contractor had the wrong patio slab dimensions, requiring him to relocate the forms the day before the concrete slab was poured.Eventually, Tom Booth got involved and told me that he had everything under control...almost. The pan roof is allowed to overhang the slab by two (2) feet. The materials ordered were too long and put the pan roof overhang at nearly three (3) feet, requiring the installation crew cut approximately 1 foot of roof off with a circular saw. If I hadnt noticed the long overhang and said something, the installation crew would have installed the long roof without comment.I was promised a 1-day installation and the crew worked well past dark to complete the job (they would have been done while there was still daylight if they hadnt left for 1-2 hours in the middle of my job to look at another job). There is still some work to be done on the roof flashing and some sealing.Inspecting the work this morning in the light, Im not satisfied with the quality of the installation, the damage to the finished/painted surfaces of my cover, and the new humps in the edge of my roof where the new flashing was installed.I simply cant recommend Boothbuilt Patio Products, particularly if Chris Booth is involved in any part of the process. I have had to get my tape measure out too many times, pay attention to too many major and minor details, and ask too many basic questions to make sure that the job was done according to the requirements that I gave to Boothbuilt in writing up-front. Boothbuilt and the concrete contractor (not his fault; he got wrong data from Boothbuilt) had to rework too many things because the basic requirements of the job were overlooked. The damage (scratches, scrapes, missing paint) to my NEW patio cover is unacceptable. The damage to my roof is unacceptable. Ill be in contact with Tom Booth on Monday to see what he plans to do to address the damaged materials and installation defects.A good reputation takes years to build; it only takes one big mistake to destroy it in todays age of social media. I feel bad for the folks at Boothbuilt; they are genuinely nice and hard-working people. They just arent paying attention to the details or listening to their customers. They dont appear to have ANY quality-assurance process to validate requirements before ordering/installing materials (measure twice, cut once). I love to give my business to locally-owned businesses but, a locally-owned/family-owned business does not always mean a well-managed business.

Competitive prices, quality product and superior customer service! We wouldnt use anyone else. They built our pergola and installed our gutters.

Chris and Tom were both involved with planning our awnings. The two men who did the installing, Glenn and Les, were awesome. We couldnt ask for nicer competent people to help us with our home improvement.All of our neighbors have stopped and complimented the improvement to the property.Thank you, everyone for a well done job. We absolutely LOVE our new awnings.

While searching for the best quality for the money, I found Booth Built. I received three quotes from different licensed contractors. Tom Booth was the only owner of the business that personally showed up to place a quote. He listened carefully to my concerns and how I felt my job was unique to my needs. Tom personally made the parts for my awning that I was most concerned with. Once the awning was installed in the time frame that was quoted, Tom came by to check the work which was completed. It was done perfectly and I did not have to oversee the contractor who did the work. A year later, and I am still very happy with my awning. It was well worth it.

When clicking on more information for their products, I continually get an internal server error. Other websites Im visiting arent having the same problem. On 1-6-20, it isnt a problem now.

Slow going so far....

The guys working here or very nice and they know what theyre doing I always come here for my odds and ends

Great to deal with Booth Built, not only great to deal with on the quote, design and build (and them even a few years after install) ... Due to a micro-burst when our neighbors trampoline blew in to the roof of our house and also the pergola from Booth Built - they made repairs at a very reasonable price. Highly recommend!