Assistant manager Angel, he really is an Angel! He does it all; checkout, restocking, assisting customers, but hes just one man. I visit this store frequently and hes always there...but this store needs more qualified, dedicated employees besides him ASAP. I snapped these pictures yesterday. Freight everywhere!!! Safety violations everywhere!
Very rude cashier!! Insisted that the 35 pound of dogfood needed to come underneath the covid glass shield. Yet she could not do it. I tried to get it where she could scan and she said no. I said well pull it through to where you can since you do not want my help. Just a bad attitude. 9/8/2021 at 4:20 pm. Also do not ask me to wear a mask when neither of the 2 employees I saw had one on.
There is a in friendly, in professional manager @ 604 Bear Creek by the bane of Renae. Last year I asked if she would order larger bags of BELLA dog food. I waited for months. She never ordered. So I started to order Bella from Chewy. The next tine I was in the storeI told her never mind I was now ordering from Chewy. Now every time I come on the store if she is behind the counter she will leave me standing there and some one has to come out of the stick room to wait on me. This is in-timely, and very rude, and in-professional. She never greets me when I come in the store, but greets everyone else. She needs to be moved to another store are something. This is where I live
Closest to the place my son was playing at.. easy to get in and for small items.. like snacks
Ariel provided excellent help and assistance.Help me with my new Chime card.Thanks 💯
First time in last time ugh! 🤔😒 girl behind counter thin lady did say hello on day shift! But no grocercy carts to shop the two there were stuck 🤔So I perseeded nothing is zoned, stock every where! safety hazarad, clearly they need more help 😒 shelves stock half gone!Was a waste of time! Dollar General u can do way better for your customers. Thats two now ?Red oak, texas not much better ive been in there 2 times wheres the district mgrs checking in these stores .
This store is a disaster. I went in today to buy two things, some soda and some dishwashing liquid. I went there because its close to my home. In reality Dollar General should be called Ten Dollar General. Two items cost me 12 bucks! Incredible! This store is forever riddled with disarray shelves, poor lighting, stock on the floor, one cashier. One plus is the cashier today was at least friendly, which to be honest, is unusual. You have to literally walk over stock sitting on the sales floor. This includes carts and carts of merchandise needing to placed on the shelve. The one down the road in Red Oak is the same. Their pricing strategy is atrocious because they round up stuff to make you think youre getting a bargain. The general public puts up with this only because their stores are strategically located in rural areas and folks dont want to drive too far to get items of convenience. Im to the point where I would prefer to use Door Dash, pay the premium, just so that I dont have to go into such a cluster.
Customer service is great. good 3nough I dont mind the terrible crowding of isles due to overstock
This location is in desperate need of a full-time stock person that ONLY does stocking. Its in deplorable condition but handy if you only need select items, e.g. milk.
Its a good store that got good products theyre usually pretty busy
When Walmart and other big grocery stores are closed early and you dont feel like making that drive Dollar General is the excellent place to get those need to have items! Its always clean restocked and the cashier is always respectable and attentive to your needs. The only reason I havent given a 5 is because sometimes I wish they could have more cashiers that would cut down on the customer wait time and most likely bring in more business.
The best employees Ive ever met and if you have any troubles just tell them and they will help you out
Didn’t have to wait in line long .. cashier was friendly
It was stocked and clean....normally this particular location is totally empty and junkie....
The 2nd shift cashier never wear a face mask putting all of the customers at risk of catching COVID-19. I reported this employee to the corporate office but I dont know if they have done anything about it. So for now I will go to Family Dollar right down the street they always wear face covers.
Able to get the commodities I need from the store and customer service is excellent.
Unorganized. Floor filled with pallets of items needing to go on shelves. Not able to look at items on shelves. Staff having personal conversation while you wait to be checked out😱. I love Dollar General once a week I cruise one just to see what treasures I can discover. I intentionally stopped here. Just moved to the neighborhood of Glenn Heights. I wont be back to this one!!
The gentleman here has awesome customer service. They also had sanitizer spray and wipes. Even tho someone stole right out my basket. Keep your eye on your basket at all times.
My go to store when I have to pick up quick items instead going to big grocery store.
Cool heads on a weather crisis.
Much better than before had a one time experience where someone cut in line but the way Dollar General rearrange it, theres no way to cut the line anymore, very good staff
Friendly helpful service! I came in not knowing if they had what i needed, but i asked the cashier and she directed me right to it. Clean and stocked. Will definitely return!
The employees were too busy stocking the shelves and having boxes all over the store to even acknowledge customers. You could not move around the store with all of the boxes. One employee wanted me to move out of her way to stock a shelf and not let me pick something off the shelf to buy.
Very nice employees but the store is always a messNever organized.a lot of the isles are blocked with carts full of stock. Such a shame because the employees are very helpful and kind
This was tough as I love these stores. I think if they had more people, it would be a better experience. Was hard to find things and a bit cluttered. Not giving up on them.
This is the only general dollar store I go to .Because the people there so friendly when you walk in they have a smile on there face and in there voice . They are very helpful and plus the store is clean.For example one day I went in there and I needed clothes hangers and they didnt have any out on the shelves. So the manager Michelle ask how could she help. I told her I needed clothes hangers they did not have any on the shelf so she say let me go to the back .Because we just got a shipment in and I will check to see if I have some .She went through a couple boxes and brought me my hangers I really do appreciate it because she took the extra step she did not have to she couldve told me no we out come back next week when we restock the store .
Place to go if you need something in a hurry no long lines
Very nice staff, very good selection, usually stocked up
Very clean. Especially for a dollar general. Employees were nice and helpful. Flagship store right here. Pretty sure this is the first DG I have given 4 stars.
Well didnt couple item that I waa looking for. Cashier was great.
I was greeted as I walked in with a smile. Staff was very helpful and happy to be at work. Everyone was helpful from the time I entered the building until I left.
Great professional staff
Clean store, courteous staff, well stocked, great selections, good prices!
Friendly customer service and I love the new lay out. More space.
Awesome clerk and very clean store!
Lots of stuff! Kinda messy but it is a small store with a lot of merchandise not much the staff can do. The staff was nice and helpful when asked for assistance.
Friendly cashiers store clean social distancing was a plus fast and friendly service
The store is fine. There is construction on the road right in front but other than that its ok
Good every thing was good clean the cashier was very quit
Great customer service and always has what I need!
Store has recently been remodeled. Looks awesome. Miss the old staff of workers!!.
The most unfriendly Dollar General ever. The manager, Renee, is the worst and shouldnt be working with the public. Store is dirty, unorganized, and the general manager needs to step up and do his/her job.
Its always a pleasure to visit
Its a pleasure shopping at Dollar general
It was great i never have a problem finding what I need
Pretty clean for a Dollar General. Danielle was at the register and wad very happy, friendly, and helpful. She offered great customer service.
Great service
Its pretty good store to shop at the Old lady that works there is very sweet at the one on Bear Creek Rd .Glenn Heights Tx things been moved around now things are hard to find its still a pretty good store to shop
No bad but poor selection
Great store, Nice staff, Good prices
They are the only place that I know of that has the Fruity Pebbles with Marshmallows.
Love it. Low prices for what I buy. Nice people. Happy environment.
Store clean and organized. Employees and manager friendly and helpful.
They were out of everything that I needed there was cartoon all the aisles was stuff that wasnt put up they need more help put away what they get in so they can sell it
Very Messy. The aisles are so crowded you can hardly get by some of them. Production carts with cardboard trash, toys on floor, a disarray here and there. Would not visit again.
The Elder was wonderful MS.KAREN 10 plus sweet lady
Of course Dollar General is always a great place for bargains, but also a great quick stop for fresh milk and a fresh loaf of bread.
Always have what I need
Very messy, it’s gotten worse over the years.
The manager Danielle is extremely friendly and very helpful.
Since theyve remodeled, its cleaner but it is still congested. Carts are in the aisles with full of stuff for them to stock. I think they should expand the store since business is growing.
The store looked like it was going out of business the shelves were basically empty, was not greeted by any employees when we walked in, when we went to check out I had to wait on the employee to come out of the office to know what register to go to, the employee acted like she didnt even want to be at work like it was an inconvenience for me to make her check us out..
They always have what I need.
Please stop recieving stock during business hours. So unprofessional to have employees not attentive to the customers because stock is coming in during the middle of the day.
Cashiers were knowledgeable about merchandice!! Very good experience!!
Needed a phone mount...walked in a it was right there for $5, what a deal! Works perfectly.
Since the remodel the store is better stock, Clean, and busy.
I usually can find everything I need.
Good prices, staff nice and helpful.
Store is always clean and the staff here is courteous.
My favorite store. Love the people theyre so kind.
I like this store. Good prices.
Great selection of items .. isle conjested at times, and I believe lots of there items are seriously over priced
All the isles are crowded with merchandise I cant even look for stuff or get through
Great experience...👌🏽👍🏽💪🏽👏🏽🤗💯
Remodled. Getting a little pricey. Not a quick stop for clothing anymore. I use to get clothes there to stop the long wait in Walmart line... no more
Ok place
Always quality merchandise and affordable prices
Nice people and clean store
They were going out of business! Not much to choose from
Ok
Store is always clean and people are courteous.
Its an okay to shop but need more items
LOVE THIS NEW DOLLAR STORE
Great allways have what I need
Feel like I need a shower when I leave.
Its a nice store to shop at
Dirty store., too much inventory in aisles, dirt and trash in aisles, cashiers not friendly
Convenient location, great help and good prices.
Good customer service
They never have the hair products I need
Need to organize better
Store was clean but cluttered and aisles full of boxes.
Convenient and affordable.
Google help a lot .Thanks
This store has been cloaed for weeks
Good
Cheap and a lot of things you can get cheaper then any other place
Nice and clean and good prices
Didnt have my ranch sunflower seeds. So they lose a star