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Phone Medic
1210 North Ave, Grand Junction, CO 81501, United States
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Phone Medic
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Je
Review №1

I have gone in to Phone Medic on several occasions for various services. All the products Ive purchased here have always served me well. Today I went in search for Galaxy watch bands and although they were out of stock Quenton provided me with excellent customer service. He also provided me with Phone Medics secondary location at the mall. Thank you Quenton, and Phone Medic for being phenomenal as usual!

Ev
Review №2

This is by far the best cell phone repair service I have ever used! They were able to fix my phones charging issues quickly and easily, and Quinton who was helping me was especially good at his job, being super friendly and polite with everything he was doing. Would recommend to other people

pa
Review №3

I just worked with Alex in Grand Junction. He tried everything he could to transfer my Data from my old phone to a new one. New phone from Consumer Cellular is garage! I just got a refund. Will get a better one. Alex would NOT let me pay for his time. Thank you Alex. Hope this review gets you a lot of business.

Ja
Review №4

So I go to Tmobile with issues I was having with my phone. The master tech had my phone for over 20 minutes and couldnt figure what was going on with my phone and suggested a total reboot of my phone which I could loose important stuff on my phone, or I can try and go to Phone Medic. So I go to Phone Medic, and Melanie takes a look and had my phone back to normal in 5 minutes. This young lady is a gem!!! Thank you so much Melanie!!!!

Mi
Review №5

Great service. Very friendly. We were passing through town and they had us finished in less than twenty minutes, they put a new screen protector on, cleaned my speakers and charging port. I highly recommend them!

Ba
Review №6

Quincy was not a very person, will not be using you guys. He needs to learn some manners and needs help with his people skills. Very rude dude

Ru
Review №7

Called to see what a repair on my a11 Samsung phone. Didnt like price given, but have heard good things about this company. Bought phone from Best Buy and paid for a warranty so I am getting a replacement phone and not need to spend the quoted amount.

De
Review №8

Stopped by believing Id have to spend $100 or more to fix a charging port. I was quoted upwards of $190 by other repair facilities. Store employee Melonie was very pleasant and extremely helpful. She looked at the phone and found a minor issue which she immediately fixed. So thankful for Melonie and the service I received at the North Avenue store. Thank you!!

Da
Review №9

Hi this is ian tyler i got my phone fixed here and loved it it was amazing and this guy was like wow you should right a review about us so here i am writing it lol

Ph
Review №10

Wow, I took an iPad in four weeks ago to have the screen reattached and a minor connection problem with the charger. First off it was $80 before they would even look at it. Now it is in limbo, I can’t seem to get it back. Every week I call and get the same thing, “not here”, “with a tech”, “can’t control how long a repair takes.” No one offers to check, always just “we will call you when it is done.” I’m hoping I can get it back before Christmas….maybe. RUN FROM THESE PEOPLE! RUN FAST AND FAR!!!!!!

No
Review №11

Robert and crew went above and beyond. Saved me on a road trip where my iPhone X decided to take a sabbatical. Highly recommend Phone Medic in GJ. Thanks Robert!!

Ja
Review №12

Terrible! Dont waste your money. We had screens replaced and a new battery put in... over $400 repair. Left town the next day for an event and within 48 hrs the phone started powering down and turning on without warning, repeatedly. When I called they said probably faulty battery, but didnt offer any help. We couldnt wait to return home for a week to take it back, so took it to a phone repair place in Colorado Springs. Not only did they put the battery in wrong which screwed up the new screen, it was the wrong battery entirely! Had to pay all over again.

sn
Review №13

Quinton repaired my screen in five minutes, and gave it a good polish. Outstanding service and half the price than anywhere else.

Th
Review №14

Thanks Quinton! Very knowledgeable and professional..fixed my phone in about 5 minutes. Will go back again if I need to. Youre the man!

Ke
Review №15

Fast and efficient. Will return.

Jo
Review №16

Quinton did an amazing job at repairing my phone and was very knowledgeable. Definitely will return

Es
Review №17

I initially got my screen repaired along with my back camera lens. The lens broke within 24 hrs. I thought maybe it was my fault so I went back to the north Ave store, and the employee that helped me said he could fix it again for $20, which I said was fine. Now here we are couple weeks later and the lens shattered again! I not sure if they are actually using all quality parts. the funny thing is that my lens wasn’t in that bad of shape, it only had a tiny crack on the side but I thought I might as well get it replaced since I was getting my screen done too. This I still told myself “I’ll go back again since it was only $20 last time and they were pretty nice” but apparently now it was $50 to get it fixed! once I explained the situation to the employee at the mesa mall branch it seemed as though he thought I was trying to get a “freebie” because I said I paid $20 the 2 other times I got it replaced. He made it seem that he wasn’t even listening after the second time I tried explaining it. It’s pretty frustrating to have an initially good experience with this business and then be treated like I was trying to take advantage of their business.

Na
Review №18

Great service by qualified people!

Ol
Review №19

Came in to phone medic this morning and saw Quinton and he was very helpful. This is a good place to come if you ever have any phone issues!

El
Review №20

My phone fell out of my pocket and shattered underneath the screen protector along the entire bottom of the phone. In my past with a broken screen and phones most places estimated the cost for a small break at a very high price similar to what the phone cost. Not here! They had a very affordable price, and being a college student it was definitely appreciated. They ordered the screen and gave me an estimate on when it would arrive and they were spot on, the repair itself took no time at all. The screen works perfectly and is good as new. They also had amazing customer service and were very helpful. A month after the repair they also called to check in and make sure the screen was still working up to my standards, and to remind me that if I ever have a problem I can bring it in for a free repair. Definitely worth going to and was a stress free experience and I was left happy with a perfect new screen! In the future if anyone I know wants to get there screen repaired I will definitely recommend here!

Hi
Review №21

Went in to get a sd card unstuck in a mp3. They got it out then showed me what I did that got it stuck in the first place. Great service!

Ma
Review №22

My phone blacked out, and couldnt be accessed, Quinton was able to repair it without replacement parts, in only an hour saving me big time.

Mi
Review №23

Stopped by when my phone stopped charging. They cleaned out my charging port (which hadnt worked for a year) and got my phone functional again and didnt even charge me. I also had gotten a quote from them to replace a battery and it was very reasonable.

Jo
Review №24

I had a screen replaced here, the new screen had a warranty on it, the screen went bad about 2 months later, they tried to claim that there was new damage to the phone since they replaced the screen, which there was not. As soon as I got the new screen put in I put it in a brand new case the same day. They would not honor their warranty and fix the screen that they put in that went bad, which cost me around $300. So I went next door to T-Mobile and bought a brand new phone. For most phones you can get the screen on eBay yourself for a little over $100 and if youre handy you can put it in yourself just Google a video on how to do it (youtube). That was my first experience with phone medic, they will never have any business from me ever again, nor will I recommend them.

Am
Review №25

Robert and Quinton took the time to figure out what was wrong with my phone and fixed it in a timely manner. They are kind people. Thanks guys, you Rock!!

De
Review №26

Very good got me in and out quickly will be back and do more buisness

li
Review №27

My sons phone wouldnt charge,so we went in to see if they could replace the charge port,but Quintan cleaned it out and it worked just fine after that. I would highly recommend going here,he saved us a lot of money and aggravation.

Lu
Review №28

Teenage daughter came back from trying to get her cellphone repaired here and said the manager was a creep to her. Would give zero stars if possible.

J
Review №29

Dude has been there for 3 weeks and cleaned my phone like a pro, give the dude a raise gosh darnit!

Sa
Review №30

Quinton did an excellent job repairing my phone. Great customer service and the repair was done quickly.

To
Review №31

Great, always clgood communication price competitive with others if not better.

Ca
Review №32

Quinton helped out and provided the best service. Definitely recommend

De
Review №33

Cost effective, girl was friendly. Will use them again in the future.

ro
Review №34

Quinton at the phone medic was a pleasure to work with! Highly recommend!

Ke
Review №35

They did an amazing job fixing my IPhone X screen. Tested it to make sure it worked properly. They literally made my week. Thank you guys so much!!!

Ad
Review №36

Great service and value

Ch
Review №37

I checked the price to repair a cracked cellphone screen, they are cheaper than in the mall.

Ki
Review №38

This is the place👍 I made the mistake of taking an I phone 10 that had fallen into the pool to Simply Mac. The guy told me it was unrepairable! Lucky for me I went to Phone Medic for a second opinion and two hours later, $60, it works great! Thank you Alan! You made my grand daughters day! Y’all are awesome🎉 I give you a 10!!!

Da
Review №39

Used them for an IPad, an Apple iPhone and an Android...great work, in and out...

Ki
Review №40

Said the could fix my phone that was cracked, they kept if for 2 weeks and up charged it after the first week.

Ja
Review №41

They were very quick, professional, and knowledgeable. They saved me $200 by fixing my screen in 45 minutes vs buying a new phone or sending it to apple for a week.

He
Review №42

Garrett did a great job and was very quick and professional. Would highly recommend.

Kr
Review №43

Friendly staff and fast service. I would recommend this place to my friends and family. I got my broken screen fixed here. My phone works like new now. If I have any further issues I will come here. The only reason I didn’t give 5 stars is because I was told I was going to get a discount price on my new phone case but my receipt doesn’t show a discount. The register was being glitchy so it was probably just an honest mistake. Still an amazing and reliable business and fair pricing.

Re
Review №44

I brought my daughters iPhone X in for an unresponsive face unlock and they were able to diasemble diagnose the problem and reassemble for a fair price.We took the phone home... hoping the issue would fix itself.... since the phone was dropped in a bath tub (phone is supposed to be water resistant)... Nope.After a few days we brought it back to phone medics and they applied the prior $30 fee towards the cost of replacing the screen. They fixed the phone and about a month later they followed up with call to see if the phone was still functioning. Im impressed by their customer service 👏 and recommend this business.

De
Review №45

Thanks for the great phone repair and excellent customer service

Ry
Review №46

Phone Medic hooked me up. Come down and see Quinton.

Ke
Review №47

My phone wasnt charging. It was a simple fix that Mitch took of for me in five minutes at no charge.I would recommend Phone Medic to everyone. Great experience!

Le
Review №48

They fixed my phone at a great price and did so perfectly. I’ll definitely be going back

ca
Review №49

Awesome place to buy a phone especially if you dont have a whole lot of time to research on your own. I was able to walk in explain what I needed my price range and they did the rest! Love my new phone and the new case.

To
Review №50

I had an absolute terrible experience with phone medic. After they fixedmy phone it did NOT function properly and one day took it out of my pocket and was cracked in a weird spot it had no business even being cracked at. When I called them the representative I spoke with was horrible and rude and called me names, spoke over me, would not answer my questions and just repeated himself. Absolutely terrible experience. $200 wasted!!!!

Di
Review №51

Jeremy, who fixed my iPhone, at Phone Medic on North Avenue in Grand Junction was an absolute delight. He was one of the the most accommodating people I’ve ever met, Jeremy was very patient, and professional as he worked quickly and efficiently too.Phone Medic is now one of my contacts. I truly recommend coming here and getting your phone repaired if you’re have issues with anything. Ask for Jeremy while your at it! 😊

Do
Review №52

Alan did a fantastic job assisting me - he fixed my phone at a very reasonable price ... and for an older person like me - thats a much needed life line! Thanks again!!!

Da
Review №53

My phone was frozen up and Phone Medic easily unfroze it without charging me anything.

Ta
Review №54

Super friendly staff, very easy to find, excellent service. My phone looks like it did when I first bought it.

R
Review №55

Great service, fast and friendly. Got a small part for my phone in less than 10 minutes after I walked in. Highly recommend this place.

Ha
Review №56

My phone stopped working with my portable speaker and they fixed it free of charge. They were very professional. I highly recommend them.

BJ
Review №57

I had a cracked screen on my Samsung tablet and phone medic repaired it quickly and correctly. We are glad to have them here in town.

Da
Review №58

Upon arriving, the team at Phone Medic were kind and willing to help. Kayla, Rachael, and Mitch did magnificent work on repairing my phone in a timely manner. I would definitely recommend Phone Medic as a reputable business. Thank You!

Jo
Review №59

Brought my galaxy s7 in to repair the damaged back glass from replacing the battery and they had one in stock and had it installed within an hour. Highly reccomend for phone repairs.

RG
Review №60

Super friendly especially quinton he is really nice and will get done what you need done.

Ja
Review №61

Mitch and his team exceeded my expectations in every way. They quickly repaired my S10e and bought my Note 9 for a reasonable price. I will definitely return when I inevitably break another device.

Be
Review №62

Kayla and phonemedic is awesome! She was polite and willing to help me fix my phone on the spot! I will definitely be back!!

Al
Review №63

Great people to fix your phone or tablet

Ty
Review №64

Got my iPhone repaired and it works great thanks guys

de
Review №65

So thankful for the phone medic ...The gentleman Robert who served me was very helpful i recomend this place for any problem you may have im going back for tablet repairs.

Ma
Review №66

They were very helpful and the atmosphere is awesome!!! Great people great service 👍👍

ja
Review №67

We stopped at Phone Medic while passing through Grand Junction to have my 14 year old son’s iPhone 7 screen repaired. This was not the first, second, or third time he has had to have his screened replaced, but it is the BEST replacement he has had done yet. The screen has the same integrity of the original and looks great too.The service was lightning fast and super friendly. It was a little more $ than previous jobs, but the quality it worth it....plus, it is less expensive than an Apple store .I like the job they did so much that I plan to take my iPhone there and have my screen replaced with one of theirs!

Ki
Review №68

Best place to go. Year 2 of me coming to this store and they do better than any other phone store and they actually stick to the warranty

Ha
Review №69

My family has made a couple of trips to Phone Medic over the last year or two for screen repairs and protectors and each time received prompt, professional and friendly service, as well as economical repairs.

TN
Review №70

Needed my iPad updated and they had it done within an hour. I’m very happy with my experience.

St
Review №71

Mitch and Kayla were both very helpful and genuine. They didnt try to sell me anything I didnt truly need, and were not pushy when they attempted to upsell. They were downhome friendly and actually solved and fixed the problems I was having with phone.

Jo
Review №72

Mitch is the best. He’s fixed my phone more than once. These people are super knowledgeable and can get things done quickly. Thanks for everything!

Je
Review №73

I have had to use their services a few times now, and the staff are so nice and polite and so very helpful. They have helped me and saved me from having to get another Phone! If in need of a different phone they do have them in stock too.

Ch
Review №74

Amazing service and fast too

Me
Review №75

I went and got my screen repaired it worked fine before I went in and when I left with a new screen it was glitching and then later that night my screen had a bad panic and now it black. my phone still works I get calls off of it text everything I just cant see it or answer it bc my screen its black. and who replaced my screen said she Was new so I have a feeling that she forgot to do something or dint put a part back and now my screen wont work. and then They messed up my screen a second time.

Da
Review №76

Great customer service.

Cl
Review №77

They did a great job replacing a screen on my tablet. Fast, runs great. Service was awesome. Thanks Phone Medic.

Jo
Review №78

Kayla and Mitchy fixed the charging port to my Galaxy S9 super fast! Both very friendly and made for a great experience! Highly recommend

Ta
Review №79

Rachael an Mitch both had outstanding customer service and made me feel good about them working on my phone. Mitch worked efficiently and knew what he was doing both are very friendly to conversate with!! Will bring my phone back you guys are awesome!!!🤗😎

Sh
Review №80

Been there multiple times. They have saved me from getting an upgrade a couple times. This tme was because my phone wouldnt charge. T Moble said I had been droped from warranty and the jump upgrade because my phone was paid off... I went next door to them and they were very nice and said that it just might need cleaned. The girl cleaned it all up and it works great now! They will always be my first stop. Saved me a ton of money!

An
Review №81

What a great place to work with, I had my ipad mini fix there and the screen repair is on point. I definitely recommend this place.

Tr
Review №82

Staff was very friendly, knowledgeable and fair! Got my daughters phone fixed faster than they said! I am pleasantly surprised!!

Ma
Review №83

I spoke with the manager about some issues and he made it right. I upgraded to a more functional phone. I plan on doing future business and will recommend Phone Medic to others. Thanks

Is
Review №84

I was having problems with the charging port on my phone, and thought I needed to replace it. Mitch at Phone Medic took a look at it, cleaned it out, and got it working, no repair needed! Great service, would reccomend!

Ri
Review №85

Love this place! Always so friendly and helpful with every need big or little! Thanks Phone Medic!

Na
Review №86

I have done business with them twice for phone repairs and they are very professional and are willing to work with you ie explanation of what and how they will fix your device. Kayla was incredible and did an awesome job for me.

Th
Review №87

Wonderful experience. Got my battery replaced and eliminated all my anxiety at the same time. Great people, great service and a fair price. Thanks for everything.

Da
Review №88

Weren’t able to diagnose a problem about a phone speaker. Had 2 chances, no repair, made me pay for parts that didn’t fix the problem. Took it to a different shop and it was fixed in less that 30 minutes.Looking at the reviews, looks like their only concerned with the high ones.

Br
Review №89

Very poor customer service waited in store for a hour to just be sent to another location because because they couldnt replace a screen protector. One of the techs was complaining about having so much to do and using profanity in front of customers.

Kr
Review №90

The website was done very beautiful. My one year old neice always ask me to pull it up because of the color. So I have it bookmarked for her

Li
Review №91

Had an awesome experience at Phone Medic!! Kayla was able to fix my brand new phone in less than an hour!! Would recommend them to anyone!! The whole staff is wonderful and super helpful!!!

Do
Review №92

Phone Medic was amazing. Mitch went above and beyond to fix my phone.

Kc
Review №93

I had an amazing experience here. I came in with a broken phone and luckily they had the parts I needed to fix my phone. I think the pieces would have taken a couple of weeks to get in if they didnt have them on hand. They fixed my phone very quickly and even sold me a great phone case and screen protector. The screen protector last a good 3 months of me and my daughter dropping it before I broke it significantly. I brought it in with my receipt and replaced it with my warranty. They fixed it right then and there within minutes. I highly recommend these guys and I will continue to shop here.

An
Review №94

Stopped in to get my email set up on a complicated iPhone! And Kayla & Rachael helped me get it all set up and now have a working email on my phone! Would recommend coming here for your phone problems ! They are a quick fix!

Jo
Review №95

Great customer service! Rachael, Jeremy and Kayla were very helpful with getting me set up with accessories after fixing my phone super fast. Definitely recommend to anyone that needs their phone fixed!

Ja
Review №96

This place is a dumpster fire. Avoid at all costs!I got my battery replaced there (if they even did. Not even sure of that at this point) and the guy overcharged my card by $400When I first went in, I figured it would be like $40 to get a battery replaced from looking around their info. When I got there, the tech dude was all grumpy and didnt seem like he wanted any business. He quoted me $65 so I said no thanks and left. The manager ran out to the car to stop me and quoted me $50. So i left my phone with them.When I went back later to pick up my phone, the computers were too slow so I had to let him read my card numbers out loud over the phone to somebody else to run the card. Around 2 am, I had a weird feeling so I looked at my bank app. They had charged me $454!I called first thing when they opened in the morning. He said I had to come all the way down there again to get the charge reversed. Fine.Now I looked at my statement and the charge definitely went through today. I called my bank and they said something fishy is going on, and I should go down there.I just called them and the guy wouldnt take my call until I insisted. He finally answered and I told him to just give $400 cash, but he wont.Super unprofessional.Oh yeah, while I was in there trying to pick up my phone, another guy came in and said that he brought his battery in to be replaced, but they forgot to replace it and could he have his $40 back??F this place.EDIT: I am an idiot for not reading these reviews first...

Je
Review №97

I needed to replace a broken screen on iPhone5, had them replace battery too. Quick and friendly service at reasonable price. I needed a small adjustment, which they gladly did the next day. Work and parts guaranteed for 30 days. Highly recommended.

Sh
Review №98

The gentlemen were great! I shattered my phone and Jeremy and Roy assisted me to begin with they were very nice and told me everything I needed to know with the process of getting it fixed. I had a slight issue with the sound but brought it in the next morning and Allen saved the day! He was so sweet and fixed it right then! I highly recommend these wonderful men to work on electronics. They are accurate, fast and reasonably priced for the work they do!!! Great job boys!

W.
Review №99

Excellent. Was able to get new screen protector and case for new IPhone. for a reasonable price, installed perfectly, and done in 20 minutes.I recommend this place

Mi
Review №100

Kayla & Mitch hooked me up. Cleaned my phone and sold me a new micro USB cord I needed. Thanx both of you awesome job

Information
26 Photos
100 Comments
4.2 Rating
  • Address:1210 North Ave, Grand Junction, CO 81501, United States
  • Site:http://phone-medic.com/
  • Phone:+1 970-644-5750
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone store
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
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