When I come to the lower valley to visit my parents, my dad usually has a project for me to do. I enjoy going to Riders! David always helps me out and he knows what he is doing. The staff is very helpful! Glad to still see this business Open. Thank you Riders for all the service you do for the community!
The manager is always helpful in finding the right items. If he doesn’t have it he will let you know who might. Great customer service
The licensing lady was very rude instead of being understanding she had a smart mouth on top of a lot of attitude my experience here would have been great but unfortunately it deserves a one star the employees there were super friendly thank you for being patient and friendly 😊
I appreciate the help I get when I need something. David is always there to help me understand how to do my household repair jobs. Thank you.
Best place in town to get what you need!
Do you ever Miss the good old days where you went into a hardware store and you spoke to actual people and they make you feel like family in fact if you want to sit down and rest a little bit and bs with your friend whoever you can this is that place Ive been in this place about five times since I moved here and not only is it a hardware store they have a licensing place for your vehicle the staff here go beyond what they have to in daily life to help a customer so if you want great satisfaction and you want to leave with a good friend or you know what you will come back in fact I just made a purchase about an hour ago Walmart wanted three times the amount of what I purchased and what this place did time and time again this place is outstanding I rarely give five stars but this place deserves it way to go riders true value if only the true value and Prosser could be more like you God bless
The stars are for the True Value employees they’re helpful and generally nice people. You can tell they are happy people. The DMV lady on the other hand is a smart-a** and rude. Not sure if she was having a bad day or if she’s always like that? Please be happier and nice to people. If not just do the job and you don’t have to make rude comments. After all I only went there since the other local tab re-newal places were closed or further out. Next time I would probably just drive somewhere else and avoid her. Beware!! LOL
Great place to shop local, Customer Service like this us not found at your big box stores, an outright GREAT experienceI RECOMMENDID GIVE EM A 100 OUT OF 100
The first place i go before the big box store
Great old fashioned hardware store, also have a satellite office where you can get car registration tabs.
ALWAYS FRIENDLY
The hometown hardware store that I been searching for! This store is a real treasure - and by the way they have a vehicle licensing kiosk in the store. I was in the other day, picking up a paintbrush but also just looking around. The young man who offered to help me also told me that the owner is willing to special order anything I dont see. He said that if there warehouse can get it, the owner will bring it to Grandview for me. I never thought I would get so lucky in my new hometown. I am over the top amazed at their friendliness and customer service. Thanks!!!
Nice people here!
Hope everything works out great
Good very nice people
Wonderful customer service!
Did vehicle registration and hardware purchase in one trip.
The people are AWESOME. Nice clean store. And very friendly staff.
Always helpful. Have most everything Im looking for. Friendly
Great service, very helpful.
Since ace hardware in grandview closed this is the only hardware store in town. The prices are a little high but they do have quality stuff.Also if you need title changes or tab renewal the D.O.L is in the store.
David the Manager is great, very knowledgeable about everything!
Good organization and even better staff :)
Licensing is open Monday through Friday 8:30am to 5pm. and Saturday 8:30am till 2pm.
The are great, good service.
Family setting
Well
Excellent service