Professional office space. Good enough to have another appointment. Would have preferred to have issues explained by a technician as opposed to an office clerk.
We broke down in my parents 90s Itasca RV in Grants Pass on a Sunday around 4:30pm. Mike Dunbar (the owner) was able to fit us into their schedule first thing on Monday morning and had us on the road by 9am. Thankfully he had the right kind of fuel filter we needed to get back on the road to CA. We were able to get the RV back to CA and into my parents local shop. Price was right and we couldnt have been happier with their professionalism and speedy assessment of the ole girl. Thanks again Mike!
Awesome serviceCould not be betterRepairs done in 24 h, they drove me home and back.Seem to be honest great people.5 star👍
Great place, great customer service and follow up. They had our class c rvs oil change done in no time. Despite the scary Jesus literature in the lobby (rapture stuff) they were very friendly to us and our dogs while we waited.
Great people. They have been completely honest in letting me know what is wrong with my car and what isnt wrong. Plus they follow up on their service. More businesses need to follow their example.
My son was passing through from Seattle to Sacramento and in the middle of the night the alternator went out on his old school Honda Accord. AAA came through...towed the car to Bridge Street. They started a diagnostic and communicated with us the whole way through. They were friendly, professional and so flexible given the circumstances. We needed him back on the road so he could get to work on time. They got him repaired and on his way! My son had no problems with the car on his 7/8 hour journey home. They did a great job! I hope they know they are much appreciated!
Bridge st auto is the place to go. They take care of there customers do great work and have INTEGRITY! I know if they make a mistake they will make it right and always give the best prices and diagnosis
These Guys are simply amazing. Upfront, Honest, and willing to take the time to explain the issues with the car. Not to mention fair pricing and integrity!
Amazing Customer Service. The staff know what their doing, diagnosed my car on the spot. Good people 👍
Super friendly and helpful staff. I would certainly recommend them. They even called a few days later to make sure my car was still running well. Thank you Bridge Street Auto
We have been going there for some time. We enjoy the office employees and the service is good!
Excellent customer service. The customer service person was friendly, knowledgeable, and eager to assist. The mechanics were willing to engage, answer all of my questions, and explain every thing so that I could understand. They were thorough in their work, very knowledgeable, and detail oriented. The garage was tidy and I was able to get an appointment within a reasonable amount of time for a decent price.
Based on my phone call they were very curtious and made an appointment for me asap. I wasnt able to make it but the lady I spoke to was very nice.
They have been working with me other the phone, with everything they find wrong in my car. Justin and Emilio are fantastic.
Mounted and balanced tires I bought for less than schwab, and no appointment. Even called me a week later to check in.Simple action, but worth everything.Thanks guys.In the words of the honorable Arnold Schwarzenegger... Ill be back! 🤣🤣 dont say it... i already know.
On the road experiencing an electrical issue with our Class C RV. After taking it two other places, including a dealership, we finally arrived at Bridge Street Auto. Mike and the team were understanding about our situation and did everything they could to get us back on the road as soon as possible. They even have power and water hookups in a reserved space (in case we needed to stay overnight). Not needed though as Mike was able to diagnose and repair the issue in the time it took us to have lunch. So appreciated ~ especially since we had dropped in on a moments notice. You guys were great and we couldnt recommend this repair shop enough for any automotive needs you might have. Thanks again, God Bless.
I am happy to say Bridge Street Auto Repair is honest, reliable and affordable. They have done major and minor work on my Volvo with equal professionalism and integrity. I have been surprised more than once at what I thought was a major repair turned out to be a minor one. The staff is friendly, personable and everything is clearly explained.
Super kind, nice people who just really want to help! Didnt even charge me a dime for a quick diagnostic & coolant top-off although Id already signed the papers. Friends and family have had similarly great experiences. Trustworthy and clearly have years of knowledge.
Turbo replacement on my Subaru ! Nice clean job !
Super friendly, polite, honest people.Pricing is fair.....Will recommend this place to others. Going back for future work.
Bridge street market has improved leaps and bounds but there is still a lot of riff raff hanging around inside and outside of the store
Awesome costumer service. Nice helpful people.
Been taking vehicles there for years. I will never change. I’ve never had a problem and they’ve always treated me right. Thank you Bridge Street Auto you’re the best around.
One of the most honest and hard working shops Ive ever felt with. They did everything they could to get my car back in shape to drive across the country all in the afternoon dropped off. If I didnt live in NC this would be a regular shop for me!
I just have to give a HUGE shout out to Bridge Street Auto!I came home for a visit to Grants Pass, OR and ended up stuck here due to some family issues.I have three young children that I have to support and I didn’t have anything besides 400$ in my bank account.They fixed up one of my sisters old cars for me within a week so that I could get a job and have reliable transportation.They also charged me VERY little compared to the prices that other shops would have charged in this area.They were patient with me, understanding, and did their absolute best to help me in any way they could.Thank you SO much Bridge Street Auto!You didn’t just help me get out of a sticky situation, you helped my daughters as well.We are so incredibly thankful!❤️
Hasty professional courtesy charming efficient ..done before i could relax in the wonderful garden ..
Great place to go! Im from out of town and they were recommended as good honest people who do great work. This was all true. I was provided an invoice of recommended services along with cost for each service. The work was done in a timely manner. Whats more important, I was not given bad information or cost of things that were not needed. They worked on my jeep and RV and I will return to them for all my vehicle services!
Very caring people they take care of you and are on top of things and let you know whats going on and give you major phone calls.
My car died on the freeway. I was towed here by AAA. The service was great. They diagnosed the problem, ordered the parts and installed them in record time. They got me back on the road fast. Thank you!
Great service and cost much less than dealership costs. Mike came in on a day off and rebuild my external fuel pump. I take all my vehicles there. I have 5.
Fast service, very freindly. Good communication. Did great work.I decided to come to this place because it was the only one in Grants Pass that had mostly positive reviews online. Now itll be my go-to shop. Would recommend.Probably not the most inexpensive place in the world, but theyre great.
Ive come to expect consistently great service and friendly people.Once again, my expectations have been met.P.S.---That picture on this site really doesnt make a very positive impression.Perhaps an interior shot in the reception area, or one of your clean,well organized shop would do you more justice.
These guys are super friendly and eager to please! They got us in last minute and back on the road by the next day. The mechanics were professional and communicative. Loved our experience and was happy we were recommended to them.
We were very pleased with the outstanding customer service. Making an appointment was easy and the courtesy rides were very helpful. The shop is well run and they did what they could to save us money by spending the extra time to accurately assess mechanical issues.
Breaking down or spending money on maintenance is never a great thing. Finding people who are honest, capable and willing to go the extra mile is. The owner will come out and talk to you if need be, not because he has to, but because he wants to make sure you are understanding and involved in every step. Each of the mechanics will do the same. Integrity is not common place in our world anymore, but every once in a great while, you will find it. Bridge Street Auto and RV is the one and only place i will go. Whether an oil change or an overhaul, these are the folks i trust.
Love Bridge Street Auto! They are excellent in diagnosing an issue, excellent pricing on service, do not try to tell customers they need work that is not necessary, and are simply kind people that I have total trust in. I would reccomend them to anyone!!
Very capable repair techs, but they cant diagnose to save their lives. I trusted them and ended up replacing or repairing over $1500+ worth of perfectly good parts just to take my car to so.eone else to find out the problem was the transmission after all. Then that came to $4500. Unteal.
They take for ever and over price took my van on drives wen i dropped it of now it dont safely
Mike Dunbar is a great mechanic take your car here if youre in Grants Pass hell take care of you and tell him KC since you
Worsts exprience of my life. I would never take anything to these guys. Less than 300 miles from driving away after having a transmission replaced it went out again. Worst ever. Find someone else.
Wonderful staff, reasonable prices, they do great work.
Good work isnt cheap they did a great job on my diesel truck
We broke down 3 weeks ago with our rv just past 7 feathers casino on highway 5 at night had it towed to them with no appointment hoping they can fix it we spent the night in our rv at there shop in front even had a plug in there are very nice people they got us going by noon it was only the serpentine belt they did not try to fix anything that did not need fixing we had no problems after that made all way home not a issue they even called our house to see if we made it home ok
The people at Bridge Street Auto went out of their way to help us out with our car trouble. If we lived in this town they would become our permanent mechanic. I recommend them.
Great staff but they did not fix my car brought it back and still has same problem
Be skeptical of some of the reviews here. This repair shop is running basic scams that are common. They put a girl at the front counter who isnt knowledgeable about cars but is awesome at telling customers things like well the flobnobbin round thing needs replacing. I sat and watched her talk nonsense and whenever the customer asked a question of course she had no idea and had to go ask. FINALLY the customer gave up questioning the high bill.I had a rough quote and an appointment. But when I arrived I was told they needed to do an inspection AND WOULD BE TOLD EXACTLY THE PRICE SO I COULD APPROVE IT BEFORE STARTING. I called in 45 min after my set appointment time and asked how things were going. The girl sounded frustrated, said the estimate wasnt ready and hung up on me.I headed for the repair shop immediately.I sat there waiting in the lobby for 2 hours. It didnt occur to me what was about to happen. I just figured they were busy. Finally she began telling me about how my washer fluid was low, atandard stuff that Jiffy Lube does to upsell. When she told me what the price for an alignment was it was double what I was rough quoted on the phone.I told her no and I had that was absurd. She then tried telling me I owed her 50 bucks for checking my fluids and trying to upsell me.Well I was allowed to leave without paying this but my truck was now skating all over the highway when before it only had a slight shinny at 65. My truck had been aligned 3 months ago and was perfect up until 2 days ago when I hit a curb really hard.I dont have proof but I believe the reason they took 2 hours to do the estimate was they actually messed up the alignment so they could get as bad a print out as possible so they could quote me an expensive alignment.They are high priced and try to use the charged estimate to keep people from getting a 2nd opinion.BASIC REPAIR SHOP BS.
Nice people
Very generous people
The shop gives a lot of social TLC in the front office, but they are sure to find lots of stuff to do that DONT NEED DOING. Find somewhere else.
Knowledgeable mechanics.
They are awesome
You guys are awesome!!
Best in town!
Okay
Knowledgeable advice
Okay