Excellent & speedy service, good selection of drinks, hot or cold, the prices are great, local franchise, π
So I will not becoming back to any human bean, the price are worse then Starbucks. I was charged an extra $1.50 for heavy cream in my 12oz Americano. I paid a total of $4. Other places charge $.50 to $.75 for heavy cream or alternative milks. Basically I should have just bought a sugary drink for the same price which makes no sense. Please someone in a management understand how this math makes no sense and something needs to change. Youre making a ton of money on sugary drinks and not off of americanos.
Always great coffee. Staff friendly & helpful.
We just stopped on our way through town and got a really good cup of coffee! It was hot and made perfect. I love that you get a chocolate covered espresso bean with it!
The staff here are so awesome!! Any time i need some caffiene i go to the human bean.
Typical of a Human Bean. This location has good service.
Always happy, friendly, baristas eager to make whatever youd like to eat or drink. Great tasting drinks!
If I could give this place a zero star, I would. Visited this location twice now, espresso is burnt, lattes are not impressive. Just visited this morning and was told we dont carry whole milk for the whole milk latte I ordered. WHAT??? A coffee business that doesnt carry whole milk??!?Add to that, a former employee from this franchise recently informed me that trainees NEVER get tips. Again...WHAT??? So, just because someone is training, and working MUCH harder to get it right, impress their boss, and improve their productivity on an hourly basis, they arent rewarded for their hard work? How exactly does this business expect to retain good workers?NOTE TO FUTURE BARISTAS- This is NOT a business that wants to reward hard work and retain employees.Go to Margin Coffee in downtown Albany for excellent coffee and beautifully gracious staff, pass by the Human Bean in the Willamette Valley...better coffee is on the horizon.
Yummmm!!!The Mudfy-Snoey Mocha iced w/extra shot! Thats what Im talking about!
Love this place better then Starbucks!!
Coffee was good, had no cash so tried to tip on my card, guy said I couldnβt. Kinda gave me a weird vibe and made it known he was upset I didnβt tip. Wonβt be coming back!
Who doesnt love the coffee there, hands down better than the competitors and the employees are all awesome and sweet
Oh my God I love this place. The girls who work here should get a raise. They are friendly, hilarious, very personable and I just love getting my coffee every morning. And I should mention that Ive been to other ones and however the service was good... The Personalities in the connections werent exactly there so if you get a chance to go by this Human Bean do it
Excellent customer service!
Better and cheaper than Dutch, wanna fight about it!Edit: still five star but the new girl, i think, who made our drinks this morning got both of our drinks slightly wrong. Giving a heads up. The primary woman chatted is up and made the visit better.
Great coffee. No long lines to wait in.
I hear its good brew
Apple smoothies are the best. Service with a smile!
Special care not to touch my hand when you give me my change. Lol....
Very friendly staff, quick service and great drinks!
Perfect every time. Super nice people.
Good customer service and quick wait time.
My favorite coffee spot in albany
They are not the fastest shop by a long shot, but the baristas are always nice and willing to make anything you request. I love the coffee here and their muffins are so affordable!
Ive gone to almost every drive through place in Albany who sells coffee, trying to find the best Caramel Frappe. I believe Human Bean has the best caramel frappe in town. They use better tasting coffee And the caramel they use is thicker than all the others. Out of all coffee shops I highly recommend Human Bean the most.
My other favorite drinking spot . Sweet butterscotch. If only Dutch bro would get butterscotch.
Best coffee around!!
Human bean is better than Starbucks by a billion times yall!! Dont trust me? F around and find out!!! -Moreno
The human bean is the best coffee here in Albany Oregon i would recommend the human to any one who is need of good coffee and good cold beverage.
I love the human being I always get what I asked for and it tastes wonderful I appreciate you guys very much and your helpers are wonderfulπ
I love the drinks, and the people. Im only leaving a review now because Im tired of showing up a half hour before they close just to be told theyre closed. Very disappointed in the girl working right now 8:32PM May 27th please replace these people with some who are willing to work their entire shift. She also described ides to tell me that as another car just got their order and has all the lights on.
Baristas are friendly and give great service.
The human bean and Bentleys have become my go to coffee shops but this one isnt as good as the rest. I always have to have it remade or have them add extra flavoring. I still usually choose them over dutch bros though. I love that you get a chocolate covered coffee bean with your drink.
Dont go here if you see a line. My drink which should taste caffeinated tar, tastes like breast milk from a mom that was just introduced to coffee. 3 shots are not equivalent to 1 shot of espresso. They direly need to up the quality. This is the 2nd time in two weeks.
Donβt go when thereβs a line. The girls, are friendly, coffee is good but they seem to talk a lot among themselves. Service is super SLOW.
Great coffee, great people.
Too sweet but good and good servicr
Great and super friendly. They were super nice about trying to help me with my free birthday drink that wouldnt load. Thanks for trying girls :)
Best coffee best AMAZING employees. ALWAYS great attitude and smilessss.. Love this place!! Great work ladies!!
The barista dropped my change on the ground and then refused to replace it. She said I needed to drive forward and get it myself. I couldnt do that due to a car behind me, so I had to leave without my change. I wrote to the owner twice and never heard back. I feel sad about the way I was treated and the fact that no one responded. From now on, Ill go across the street, which I guess is fine with the owner.
Really good service. Had a Carmel hazelnut blend at a reasonable price.
Awesome service.
Love human bean!
Great coffee! And they are Good priced. And I love the girls here they are so sweet!
I get the same drink everytime and it tastes different each time. Not consistent. About 50% of the staff are sort of friendly and the 50% arent.
Amazing drinks and amazing staff. Love love love this place!!!
New to the area just discovered this place for my daily coffee. Love it! The coffee is perfect and the baristas Ive met are so kind and friendly!!!
This is my favorite place! They know my drink order when I or my husband show up. The girls are so friendly and the service is quick. They know when its cold outside I want a hot Chocolate Mac Breve(my favorite by far but I do switch it up on occasion). When its hot out then its a Java Chip and is definitely a must try if you love chocolate chunks in your cold coffee drink. I give it 5 stars.
Changed my review to 1* because on the last three drinks theyve made have been very sub-par. It seems they forgot the extra two shots I paid for, the flavor all stays at the bottom so your first 5 sips are bland and the last 5 are so sweet you cant even drink it. The drinks need to be stirred or something.The employees at Lebanon are 10x nicer also.The grantia machine makes pretty whatever drinks.The peppermint mocha was mind-blowing awesome, though. Its like a fresh green mint.
Best coffee anywhere!
Best coffee around, friendly and good prices. Better variety than most places.
I love this place! Great coffee, energy drinks are huge! Prices are soooooooo good. Everyone who works there is awesome! Thank you Human Bean for starting my morning right!
Amazing coffee. That is all i have to say. Amazing coffee
This place has gone down hill, if you do not mind waiting for a half an hour while being the second car back, this is your place! One day I went there and was the third car in the line and only 20 minutes into waiting when the girl steps out to take orders and skips over the gal in front of me and me as well. Get your stuff together guys!
So delicious and very good service
Best coff. It TASTES like coffee!
Always love getting my chocolate covered coffee bean =)
The lady that helped me went out of her way to explain the app and was very kind.
Other than Dutch Human Bean is to die for. I love the fact you get a bean :) friendly gals also..
Great attitudes and great fast service if they dont have what u want they will try and make it b great coffee
Did not taste good. I do not think that they put everything in it that I asked for didnt taste like any Splenda was put in there I didnt get the two coffee beans that I asked for and it did not taste the same so I wasnt very satisfied
Super speedy, delicious, and incredibly affordable! Highly recommend. Was my first time stopping there today and I think itβs my new coffee stand go to in Albany!
Best coffee in the county, love my iced mocha
This is one of my 2 favorite coffees in Oregon. Fast and tasty with nice people.
Even though the brewer wasnt working, they make me a wonderful Americano, and they were super nice.
The service was great!
Great service
Amazingly yummy coffee. Not to strong and not to weak.
I used to LOVE coming here, regardless of the time, but now I enjoy only coming during the evening. The girls in the morning act sort of snooty. When I come during the evening, it is completely the opposite. Barista is very friendly and sweet. :)
I got some Americano, and I think they forgot the coffee in it,Not good at allπππ
Excellent service as always as well as their β...on point every time.
Love their new flavors!
Great items, great prices
Love the smoothies! Prices are great! Only downside is you cant sit down inside to enjoy your beverage/food.
Love this place
8/10/18, 1120am, south window barista was unfriendly from the second I pulled up. To her co-worker she then snidely, and audibly, mocked my single drink order. There are literally dozens of other coffee shops nearby; Ill take my business to one that doesnt think severe allergies should be made fun of.
The coffee was bitter, the barista had a bad attitude and screwed up our order. It was also very expensive for what we got.
Since I moved to Albany I have visited this stand at LEAST a dozen times and I keep coming back to this stand in hope that it will get better, but I seem to run across the same problem. The customer service here is just so dry. The baristas sound like they hate being there and their facial expressions give off the same vibe. By no means am I saying they have to be jumping up and down with energy but at they could at least pretend to like their job or care a little about their customers. During my most recent visit the gal at the window seemed more irritated than anything to have customers and upon arriving home, I took my first sip of my drink and found..that they only gave me what tasted like chocolate milk. They forgot the actual COFFEE in my mocha..very disappointing.
Took way too long to order because they didnt know how to handle the line and then they got my order wrong
I go there every morning before work when they see me pull up they know what I want and have it ready when I get to the window. Good job ladies!
There was quite a wait. After receiving the product, it was average with typical Human Bean standards. Nothing incredibly special about this location other than it is at a busy Albany intersection and might be difficult to get in and get out.
The crew here is very personable! Even the new people have my order down and wait time is pretty much just a swipe of a card!
Not too impressed by this place. Actually the only thing I am impressed with is there Prices. Half of the staff that work here are very rude, making it a bad experience every other time I go there. I mean how hard is it to be nice?
This place is a great place to stop. The service is super friendly. I love their almond milk latte.
I come here at least once a week and they always are sweet! They have the best coffee too
Love the Java Chip, friendly, fast courteous service...
I just cant say enough good things about it everything Ive ever got from there is wonderful the people are always nice and friendly and helpful
Love the matcha green tea smoothie!!!!
Best coffee ever!!! Ask for the low carb with coffee smoothie, it will change your life!!!
I am never disappointed coming here! Staff friendly and fast. Drinks are always tasty!
My favorite drink is the java chip. Yum. Great service too.
The only coffee shop that remembers what i drink every time I go
Very friendly staff and quick! I have enjoyed any drink I have gotten here
Updated review.while it wasnt this particular human bean, but the 1 by WinCo. Ive never had problems there I usually go out of my way to get drinks from there. Today I asked for the Jaws which is usually a pretty purple drink and well got hamdeda basic rockstar with next to no flavor. I asked the guy if it was right and even told him it tasted off or wrong, the guy rolled his eyes and argued that it was right... This is clearly wrong.
There coffee beans are amazing
Very nice staff and great coffee!
Great prices, friendly staff. Delicious drinks.
We love this team!!! Plus the coffee is de-lish. My husband and I always get the same drinks... Our iced coffees with caramel walls and extra cream! And anytime they see us pull up, they have our drinks ready in the window! Lol. And thanks to Aaliyah, Im now hooked on the Madagascar vanilla! π€· Our favorite coffee shop, with awesome customer service.. you guys rock! π
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