Alot of help very friendly staff. The girl that helped me set up my account tho?... pheeeewww gawgouse ;)
Good in n out services, great customer help, and locating the building is not so hard.
Derek, Is a really helpful person. Explains everything right gives you good answers to questions asks. Makes everything simple we need more of him. Thank you Derek 😊Great 10/10 customer service 👍
I like this store cause its fast as far as customer service thanks again
They always set up and figure out tech stuff my brain doesn’t grasp!
Derick was awesome! It was our first visit to the store and he was quick to acknowledge us. He had answers to our questions and he helped us get what we needed. Great customer service.
I was having a horrible time with my previous cell service provider. I went into the Verizon Store in Grants, New Mexico, and Courtney set me up with new, reliable service, and an awesome phone, even setting up my new phone and transferring all of my contacts, apps, and photos from my old Samsung phone to my new one, all within my lunch break from work. Thank you!
My partner and I have dealt with Chandra at Verizon for over 10 years now. We continue to go back to her because she has earned are trust and respect. I would recommend her easily to anyone.
I had to get a new phone as my other iPhone was having difficulty with me! Derick helped make choices about which one would work best for me. He ordered it and was pleasant with conversation. I came back 2 days later to get the new phone. Derick switch services for me and made a good deal with my trade in. I love our hometown store and employees. Chandra has trained her staff on the pleasantries with the public and they are very knowledgeable on the tech stuff. High five 🙌🏼 Derick
Great experience. Was very happy with the help on getting my new phone. 😊 Customer service was good
I’ve been thinking about updating my phone for awhile, and I am so glad that I made my decision and visited my local Verizon store. The customer service could not have been any better, I felt like I was being treated as family, and the process was fast and simple. In the near future, for any phone service or upgrades, I already know where I will be going, thank you! Also thank you Brittany who helped me with my upgrade!!
The service was spot on. Courtney was friendly, helpful, answered all of my questions now matter how out dated they may have been. She gave me exactly what I was wanting within my budget, and was very professional. Thank you.
Clara was very helpful and explained everything very well to me
Very polite when you have problems
They are always busy so they help lots of people. Very cordial employees. They try to solve your problems.
Pleasant visit! Experience wonderful!
New place is great. Cant wait for the rest to be fixed up. Looks exciting. And is right where I need it to be, close to where I live. Excellent service from both employees. . . Great💚👌
Donald helped me out when purchasing a New phone...he was very friendly...
Great service.. patient helpful and genuinely good people. 👍
Derick is great and knowledgeable. He and Chanda are the only people I trust. Very professional store. I have been a customer for many years.
Always great service with Derick and Russell Cellular. The employees go over and beyond!
The staff is very friendly and very helpful. Would recommend Russell Cellular to anyone in the area that has Verizon.
Courtney did a great job showing my grandpa and I a selection of phones and getting both of us set up including putting on our screen protectors and cases for us. She was very fast and nice, great service!
Was awesome great employees.
I went into Russell Cellular to upgrade my phone. Marcus assisted me during this process.Marcus was friendly and very professional. Marcus did an outstanding job in assisting me will all of my cellular needs.
Love the liquid screen protector....will be sending customers your way
Ryan helped me all the way through and answered all my questions and got me set up with the new Samsung galaxy s20. Also switching all my apps from my old phone to my new phone. Definitely recommend.
I had a great experience today when getting my daughter a new phone! Deric helped me get the phone I was looking for, and set it up, but all the employees there are very helpful and friendly.I will definitely go back for all my cellular needs
I like going here if I don’t understand something because they’re very knowledgeable here about their products. I’ve bought their products and have been pretty satisfied. I went from Android to the IPhone 11 and they were there every moment to help me understand iPhones
This is the best Verizon store in all of history!!! You will not get arny better service elsewhere!!! I truly mean this very helpful, friendly, and professional
Chanda at Russell Cellular was extremely helpful, answered all my questions and was very comfortable and pleasant to interact with.
Clara was so helpful and friendly
Only Verizon store I go to! Great people and always so helpful!!! Thank you!
Not usefull
Very friendly staff. Excellent service!
Always extremely friendly and willing to help with all device issues.
Great place to get your phone and accessories. Long time customer! Been going since 1996 when it was not Russell Cellular but Chanda was the owner.
Courtney is amazing...hands down! 👌🏽👍🏽👍🏽
Fast and efficient service in the Grants store. The staff us knowledgeable and friendly
Friendly awesome person good to see this in a business, service was outstanding
The service I received was prompt and professional. The staff was very cordial in answering my questions.
Courtney was extremely helpful and very pleasantWill return to this store.
Brittany was an awesome help!
Excellent service!
Great experience and great customer service. I will definitely be back and I would recommend Verizon cell phone services to anyone at this store.
I asked a question, they had an answer, I am satisfied.
They are very qualified and professional at what they do
Had to go in to the store to make a payment. It eas late and the store clerk was in 20 minutes before the store closed. (a suprise for a small town shop) She was courteous, extremely helpful and knew her job!
You wont find better service ANYWHERE!!!
The employees are very helpful with any questions I have.
Friendly and they know what they are doing
Excellent staff. Resolved all my questions and were very friendly.
Young lady very professional and friendly and answered my questions
The employees were very nice an patient with us
Best service around, friendly and always so helpful 😁
They are always more than helpful and very nice and friendly!!! I will always use Verizon...
Very nice people
Everything went great
Great service
Brittany did a terrific job.
Great customer service!
Loved the customer service
Shaundee was amazing very friendly and helpful
Waited for 45 minutes while the clerk talked on the phone, apparently to a friend. No customer service at all.
We had to wait for service only one person and 5 customers very poor service
Great deals on phones
Friendly and helpful service
Very good experience!
Great service
Very helpful.
Great customer service
Friendly people