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Vera Bradley Factory Outlet
3000 Grapevine Mills Pkwy space 215, Grapevine, TX 76051, United States
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Vera Bradley Factory Outlet
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Na
Review №1

My first visit, will not be my last. Outstanding customer service. The young lady (no name on receipt id #23518) was so patient & understanding when my sister told her I was hard of hearing, she asked if she could lower her mask so I can hear her better &/or read her lips. No one has ever been gracious enough to do that for me.

Ja
Review №2

My wife and daughters love Vera Bradley store. The girls like getting their school backpack from here. My wife likes their wallets and sunglass cases. We recently picked up a carry-on suitcase for our daught for traveling.

As
Review №3

Always have a great time in this store! Employees are so nice and really go above and beyond. One employee there named Kristin was absolutely amazing working behind the register! Sales always change, store has a clean layout, and its a nice vibe. Will definitely be returning!

M
Review №4

I just wanted to give a shout out to Mikayla and Lasheka. They were both so friendly and helpful and went above and beyond to find a backpack for my daughter that was out of stock in their store in another location. They were so patient, friendly, and helpful. Best shopping experience.

an
Review №5

So. Many. Great. Deals. Any possible type of bag you could want, theyve got it! The sales people are always willing to hunt in the back room for special requests. I was there yesterday and today, and they hunted for particular items for me, more than once! They are always professional, even when I decided to take back an extra item that I changed my mind about. What a happy place! For sure Ill go back!

Me
Review №6

Got myself a whole travel set!

Ra
Review №7

Great store they had a lot of inventory and the employees are very nice and they have great prices

We
Review №8

Loved the store. I will be returning.

Ja
Review №9

Cool stuff. Rude workers.

Te
Review №10

Nice employees. Good selection

Sa
Review №11

Always a great place to find purses with matching wallets (especially for summer)

As
Review №12

Usually great customer service, but today 4 employees all behind the counter vs helping customers. After standing around for a bit I finally had to approach them and ask a question. Instead of verifying my request they all said I dont think vs going to the back and check. 🤦🏾‍♀️I had every intention on purchasing something...

Ti
Review №13

Love this store. well stocked.

Sa
Review №14

I meant to do this weeks ago, but the holidays were a bit of a distraction. I want to make sure give a big shout out to Yvette who provided me and my fiance amazing customer service when we went last minute Christmas shopping for his Stepmom and sis. She overheard him say all we needed now was tissue paper for the bags. Before we knew it she went to retrieve some and placed in our bag. I asked her if I could do a survery for her, she said since I didnt share my email, I wouldnt be sent one. Its so rare to get service like she provided, so I hope corporate office sees this review.

Da
Review №15

One of my favorite places to shop!!

ad
Review №16

Excellent pricing and outstanding service.

Am
Review №17

Colorful stuff. Is this still in fashion?

Em
Review №18

Its really nice

Ro
Review №19

Always great prices and selections

St
Review №20

Very wonderful experience. I only walked into the store because there was a sigh saying they were having a big sale and I found a great gift unexpectedly for a wonderful price. Multiple staff offered to assist me, and even asked me what I was looking and gave me good ideas! They were very personable and very pleasant as far as how I was treated with the time they took to ask me questions like the preferences of the person I was looking to get a gift for, sales and options, etc. It was just really nice to walk into a store and have a very good unexpected experience all because of sale sign, and walk out feeling happy about purchasing something from the store you never thought you would be able to afford to buy anything from And be completely satisfied with what you purchased.

Te
Review №21

Great variety.

Do
Review №22

Nice setup and very clean

Ro
Review №23

We were looking for good travel options for our daughter to take on an upcoming trip. The team members here were very friendly and helpful on several fronts including sales pricing cards as well as insights regarding different product advantages and disadvantages for our daughter’s upcoming trip. We were highly impressed with this combination of friendliness and practical knowledge. The prodcuts were also priced very well compared to many other outlet shops that claim markdowns, but ultimately reflect little savings over non-outlet stores. We were highly impressed and would shop here again without hesitation.

Je
Review №24

I just placed a phone order with Jennifer. She was very friendly, knew the merchandise (I was describing a wallet), and very fast. So excited for my order!

Bo
Review №25

We found HP products!

Am
Review №26

Everyone is always friendly and helpful. The outlets are the best places to shop, especially when theyre running a sale. You can find some pretty good deals at Vera Bradley on super cute stuff (if its your style of course :)).

Za
Review №27

Great location. I find the staff to be friendly and helpful. Able to score some good deal on gifts for my wife.

Li
Review №28

Im in love! Popular and beautiful quilted bags and accessories from boho chic to classic genuine leather styles thats sure to please any fashionista at any age even at full price. The deals are sensational at 50-70% off and WoW!! an additional percentages off. Make an impression with designer merchandise by Vera Bradley for yourself or as a gift for someone very special.

Ca
Review №29

What a great store with huge discounts. Sale of the day + birthday discounts, I made out like a bandit. Love everything I purchased

Am
Review №30

Had the perfect wristlet at a reasonable price. Good for gifts too.

Sa
Review №31

The retail workers in this store were amazing!! So helpful even on a day that is not a fun one to work. Love this store!!

Cy
Review №32

So many beautiful products! Great prices. Lots of sales. Well maintained store.

Ca
Review №33

Great selection...great prices & fantastic service

Mo
Review №34

A girl died and went to Heaven! Staff always amazing! Prices are a steal. Its like a kid at a candy shop!

As
Review №35

The staff was very helpful and they were having a great sale. Everything is so bright and fun.

It
Review №36

Alot to select from and at really good prices !

Ro
Review №37

Very nice layout, helpful staff. Even during the holiday rush.

La
Review №38

Usually offers a great discount on their products. Sign up for the birthday special

Sh
Review №39

Friendly and very helpful.....store laid out well

Sa
Review №40

They have the craziest deals sometimes! I love to shop their sales.

Jo
Review №41

My wife and I have been here twice. Both times the store was doing a sale. I dont know if they do the sale all the time or if we just got lucky.

Lo
Review №42

Great deals always. Very good variety of items.

Ly
Review №43

Great service with a helpful answers from a friendly staff.

Bo
Review №44

Certainly a favorite for back packs and luggage when you have little girls! Great prices, cute stuff!!

Cr
Review №45

Always have sales. Always end up finding something I like.

Ri
Review №46

Staff is very helpful. Lots of good deals and stuff.

Ro
Review №47

Always great sales. Quick service

Ta
Review №48

Love this store always has great sale!

Ta
Review №49

All the women in my family love this place haha. They always go here because it is the outlet version.

Ra
Review №50

Shop here every time I visit Texas. Great prices and good, friendly service.

ry
Review №51

Bit expensive but super cute designs its worth the money!!

Mi
Review №52

Great deals in a store run by happy, helpful people.

do
Review №53

Got great deals on fun stuff

Cl
Review №54

Great store with great prices I like it very much

Ja
Review №55

The ladies who manage this outlet are phenomenal. Got me EXACTLY what I needed and was looking for.

Ca
Review №56

Good prices

be
Review №57

Awesome but super pricey

Jo
Review №58

I love their luggage

Ma
Review №59

Great staff!!

Ri
Review №60

Had to return a wallet that had a clasp broken. Very nice and great people.

Sh
Review №61

So many options,great sale

Ma
Review №62

I love Vera Bradley especially when the prices are clearance

Ev
Review №63

Found the perfect belt bag......perfect. ...

Ma
Review №64

Great deals and awesome customer service!

Ma
Review №65

Superb collection just love it

Kr
Review №66

This is my favorite Vera Bradley factory store! Always seems to be having a sale!

Br
Review №67

Great prices on sales!

Ch
Review №68

My daughter loves this stuff

Re
Review №69

I dropped in looking for a large backpack. Not only did I find a xl backpack, I found a small rolling bag and other bathing accessories for travel. All on sale!

An
Review №70

Nice outlet store.

De
Review №71

Great products and service

El
Review №72

Great prices

Ve
Review №73

Good sell.

Gu
Review №74

Absolutely the worst customer service Ive ever experienced.

MI
Review №75

My favorite store!

It
Review №76

Grapevine Bad service and Southlake store is better service

De
Review №77

Excellent sale!!

Ma
Review №78

Wife like to shop here

Va
Review №79

Love Vera Bradley

Ki
Review №80

Everything was 70%off...yes!!! Thank you!!!

Bu
Review №81

Available items

ad
Review №82

Good

Al
Review №83

Yes!

Ge
Review №84

Sale!!!!! Gifts!

HU
Review №85

I bought a gift for my niece. Very nice bags. Excellent attention!!!!

Cl
Review №86

Excellent prices.And everything is beautiful, and is very useful, and a good assortment of colors, models, sizes.I like it a lot and they last you.

Information
31 Photos
86 Comments
4.7 Rating
  • Address:3000 Grapevine Mills Pkwy space 215, Grapevine, TX 76051, United States
  • Site:https://stores.verabradley.com/stores/texas/grapevine/outlet-4025?utm_source=google&utm_medium=LPM&utm_campaign=factory
  • Phone:+1 972-355-3278
Categories
  • Leather goods store
  • Fashion accessories store
  • Luggage store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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