Ask for Roger! He is honest and trustworthy. He will take care of your issues and will not give you the run around. If he can’t address the issue with your car he will be upfront with you. Great prices!!
Great place! They were very nice and knowledgeable. I needed an oil change. They didn’t talk down to me because I’m a woman, which often happens when I get work done on my car. They also didn’t try to pressure me to buy 4628 things. Great experience!
Closes at 6 pm and they were more than happy to help me get a late oil change in at 5:59 pm. Huge thanks to the team here! I appreciate your time
Great customer service & speedy automotive services. Was even told to have a Super day when leaving, I thought that was clever :-)
Ive taken both of my cars here for oil changes and tire rotations. Staff is always friendly and helpful, they do want to upsell certain products as is expected but their products are good quality so I wasnt upset about that. Theyre also quick, but 2 times I brought my cars there they forgot one of the services I asked for (once was an oil additive, another time was a tire rotation) so make sure you ask before you leave that they completed any extra services you requested. Otherwise pretty solid lube shop! Will keep doing business with them.
Lou is the Best! Trust them.
It was great very helpful with all my car needsDefinitely going back
The service was great! There was no wait and the service was quick. The waiting area is small but they were so considerate with me waiting with kids. Im def coming back. Plus I got a VIP card that gives me $5 OFF next time. Win win
Good prices, fast service. Very friendly, Ive never felt ripped off here and Ive been coming here for 2-3 years.
I’ve been going here for a few years now and they are always so professional and honest. Honesty is what inspired me to leave this review. As I’m sitting here waiting for an oil change and tire rotation, the owner comes and tells me that my tires are worn pretty evenly and that a tire rotation isn’t necessary. He said I’ll need new tires soon and to take the money and put it in that instead of just charging me for something I don’t need like most places do. Their prices are the fairest around and I will continue to come here for as long as I reside in this area. Top notch service. Highly recommend.
Thieves. Talked to them on the phone. Confirmed how much it would be with my type of vehicle and the coupon. They did all of the work and charged me more.I asked for the manager Thats me.I asked for the owner Thats me.Now I will go to franchise corporate HQ, Better Business Bureau, other online review places and let lots of people know.I wonder if it was worth the $10 they stole from me.ADVISE: Go elsewhere if you do not want to be scammed. I am so tired of auto related places lying to everyone. Arent you? Lets do something about it.
I absolutely love going to Superlube Grayslake. These guys are professionals who have a big set of skills and big hearts to match. They actually care about their customers and go the extra mile to ensure you leave happy and safe. I will always come back to this shop.
Roger the manager is always honest and upfront about the car repairs and cost. They take you to your car and explain the repair needed, always clear and honest. Prices are fair, by comparison with other shops, Ive checked around and their price is always a little better. Its this honesty that has me coming here for years now. Theres a full staff and I never have to wait long and never need an appointment.
Good service! Thanks for the oil change
Roger is the best!
Great service. Employees were very good and polight
Excellent service. Roger is the best .
Roger and his staff are very professional and take great care of our cars. We used to go to jiffy but had a few bad experiences. Super Lube has gained our trust. They also do brakes and other smaller mechanical jobs and is super affordable.
Honest and quick service. They make sure you know what you need to replace now and also in the future. Fair prices. The owner even took time when they were busy to replace my headlight because it was in a difficult spot. Ill never go anywhere else.
Great service Roger is very friendly
They are always professional and helpful. Roger is so pleasant.
Roger and the team are always professional and quick. Never have a problem, and they are informative as well.
Michael and his team took great care of me. Will be a regular
One of THE most honest, and efficient Owner/ Managers in Roger Singh. I have had ties to the automotive technician industry all of my life, and wouldnt consider any one else in the Grayslake area. This dude constantly earns his stars! You can feel the confidence, and calm with the competent techs he has in his bays. He also treats the customers like family.
Good service, super friendly and informative. I’ll keep bringing my car here.
We have been going to Roger for years. His crew is great - thorough and professional. They can do a lot more than just oil changes,. They have addressed some major mechanical with great success. We dont take our cars anywhere else.
Excellent service! I had a leaking oil filter and the shop took me in, replaced the filter in 20 minutes. Great work guys.(I wish I knew about this place earlier and didnt go to the rip off places in the area)
Super nice and very fast working people. Ill definitely be coming back.
Just had my exhaust pipe repaired at a very fair price! Had welding done instead of a whole new pipe. Saved me alot of money! Very honest reliable establishment! Go there and see Roger. Hell take great care of you
Nice place! They have a way they approach each task verbally.
My go to oil change spot. great, friendly, fast, affordable service. my mom brings her cars here too. check out available online coupons/promotions.owner roger is a very nice guy, runs a tight ship!
Great customer service. They have chairs blocked off so you dont sit too close to another person for COVID.
I really like how they show you exactly what they are doing. No fuss or trying to get you to purchase unnecessary things for your vehicle! Staff is always nice and helpful in any way
Roger and the crew are the best. I will only go to see Roger for repairs, oil changes and regular maintenance. Roger is honest and treats your car like it is his own.
My husband said they were courteous, clean + thorough
Marc and Roger are truly knowledgeable and helpful guys that work there. Im definitely goimg back. No joke!
Just had a oil change here. The girl working the front desk lacks customer service. License plate light needed replacing. But because the screw was on tight, they didnt replace it and said nothing about not replacing it, until we asked. If we hadnt asked, we would have thought it WAS replaced. Im sure were not the only car with a tight screw on there plates. Then I checked the time after we left. It was 10 min to closing. Thats why they didnt bother working on it. First and last time here.
Ive always had a positive experience with Roger and the guys here but felt compelled tonight to rate and review. I pulled in just after 6:00 when they would normally close, desperately needing an oil change, and they took me in without complaint. And this is at the end of a long, scorching hot day when all these guys want to do is get home. Always friendly, thorough, and honest. Glad this place is right down the street from me!
I had a great experience. The owner Roger takes pride in his shop and will answer any questions you have. A wide range of services available besides oil changes. I replaced my cabin filter and engine filter and both were well below dealership quotes and more in line with pricing you would find when buying yourself from Amazon.
Roger and his crew are the best! Ive been taking my car there for several years. Theyre honest, fast, dependable and courteous. Roger takes a special interest in meeting customer needs!
Read *all* of the reviews of this place before you go. The dishonest owner, Roger, claims that all of the mistakes hes made were on other lube shops. Ive gone here myself and talked to the workers there; Roger is dishonest, greedy, and is only there for the money. If he screws up hell find a way to blame it on someone else. The prices are whack, and the people are shady. Go somewhere else.
The guys here are great they are always helpful and honest.the Prices are far and competitive .
Great Place. They fixed the hood of my car with an oil change. Wasnt expecting that.
They take great care of my car. Roger, the owner isn’t pushy, very knowledgeable and honest. So glad I found this place.
They want to earn your business and do everything possible to make sure job is perfect. Top notch equipment, very nice staff and owner is always there to greet and thank you.
I had a great experience at this place. Never disappointed and I took both of my cars there yesterday for an oil change. I highly recommend this place.
Friendly and locally owned and way faster than Waukegan Tire next door. Seem experienced and professional. They always show you the air filters etc but not high pressure. Far cry from a Jiffy Lube. Look for $7 coupon in local mailer.
Great service good employees
This service station provides mechanical plus oil changes. I have never done business with any company as honest and qualified as the Superlube team in Grayslake. The owner (Roger) is a man of the highest integrity and makes sure every individual within his organization follows his high standards. They NEVER take advantage of the customer and are extremely knowledgeable in all facets of auto service. As an senior woman, I feel fortunate to have found this business and would highly recommend it.
Good service. Better advice. Fair prices.
They take care of our 3 cars. Honest place and quality work.
Always great service & fair prices .Ive taken all my vehicles to this specific super lube for almost ten years & and always have been treated with respect . keep up the good work!!
Honest, quality service. Roger is a stand up guy. Been meaning to leave feedback for some time now. I Get a lot of mechanic work done here too...
Good service. Nice people.
Roger and the guys go above and beyond. Get your car serviced here. You wont regret it.
When all you need is an oil change but instead you pull up and have men sitting around outside whistling at you. I turned around, got back into my car and went to someone with a little more respect.
Friendly and trustworthy, Ive been going to them since I first got my license at 16, its been 12 years and they are consistently very good at everything they do. 😎💯👌🎉
Fantastic place, very honest and efficient. Took the time to explain everything, definitely coming back
Seedy oil changes for no posted price. Can not recommend. Using off brand oil, and not giving itemized receipts.
Really great. Helped me with repairs and charged me a reasonable price for service
Fast and they dont dick you around.
Very nice people and great customer service
Moved to Chicago, still come here. Good, honest service.
Great management!
Over priced and didnt get oil I wanted.
Been going here for more then 15 years,
Good service
Very Nice place
Not honest people. Refused to rotate the tires after changing the oil even though I asked before accepting the service. First and last time I deal with them.
Terrible customer service
Fast and affordable.
Great service
Quick!!!