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The Wrench
6005 W 10th St, Greeley, CO 80634, United States
Comments
Te
Review №1

This place has incredible employees. They took time out of their day to help a desperate, crying, 25 year old woman with emissions test issues without asking anything in return. My grandparents have always raved about this business and I can say that I’m 100% onboard. They are kind, understanding, and easy to work with. Definitely recommend. Been to a few other garages in Greeley and none of them even compare to the level of kindness and quality.

Er
Review №2

They saved me thousands of times and BIG Dollars! I wouldnt take my vehicles anywhere else.Diagnosing is not what someplaces do well, but I found the WRENCH is able to get it figured out when nobody else could come close! I cant say thank you enough; not to mention they didnt make me say it in $$$$ which leaves me dedicated to the WRENCH! Thanks guys

Di
Review №3

Part already worn out.also they didnt squew something down now I have a loud rattle on dashboard

Co
Review №4

These guys definitely seem to know how to get it done fast friendly and the right way. They don’t poke out eyes either

Ri
Review №5

As a lawn mowing professional, The Wrench Outdoor Power is my dealership! The personal service, and willingness to go thr extra mile is outstanding. We have bought equipment, parts and supplies here. Prices are very competitive but the customer service/experience puts The Wrench over the top!II have also benefited from their experience and wisdom. They have helped us with equipment purchased elsewhere too. This is an excellent shop!The Wrench Outdoor Power has earned my respect and loyalty!

Ma
Review №6

I like the people here. Great service as well.

Be
Review №7

These guys are awesome! I had a long install for a snow plow and had to hang around for it due to living far away. I got to sit around and listen to many interactions with customers. They were professional and courteous to every customer that came in, but they really won my respect with one lady in particular. She was an elderly woman who brought her car in for some issues, after they looked it over they spent a long time patiently explaining the problem and then advised she take it back to the shop that previously worked on her car because the part she needed should still be under warranty and it shouldnt cost her anything to get it fixed. The sent with a paper explaining the problem to give the other shop. This woman could have so easily been taken advantage of in this situation and been forced to spend money she didnt need to but they nothing but professional and patient with her. I will absolutely bring them more of my business in the future.

Ju
Review №8

Awesome service and detailed work. Highly recommend them! Will be coming back to them!

Da
Review №9

Two weeks ago I took in my Bintelli Scorch scooter and I was impressed with how they managed to figure out what was wrong with it. But within two days it wasnt running right. So I took it back to figure out what was going on with it, granted they didnt get a chance to look at it cause their mechanic was on vacation but one and a half days after he got back my scooter was back to running right. He explained what they did and as long as my scooter is running right I wont have to take it back in....

Ch
Review №10

They treat like your family

Ro
Review №11

Outstanding service. The team helped us out with our wheelchair van that needed repairs fast for our handicapped son that absolutely cant go without the van. They were very accommodating, honest, fast and priced well.We really appreciate The Wrench and my wife and I would highly recommend them.

Da
Review №12

This place is seriously legit. I absolutely love these guys and the business itself. I went in with what I was told I had a problem with from the dealer, and these guys took a look at the problem and found out there was actually no problem at all and everything was fine with my car I did a test run and had it back to me with an hours and didnt even charge me for them looking it over. Love this place theyre really nice five stars all around.

Li
Review №13

Great customer service! I have a Land Rover and getting parts can some times be difficult (usually 8-10 business days to import them from England). They had the parts I needed same day or next day and were always friendly. Thank you!

Er
Review №14

The Wrench is the go to place for all your commercial and residential lawn equipment. Top notch service and they even offer pickup and dropoff service for lawn equipment maintenance. Great place and great people. So glad I found the Wrench.

Je
Review №15

Always love going here. Great customer service and fun atmosphere!

Er
Review №16

Best car place ever. I needed a CV joint today and am from out of town. I was stranded and they made room to fix it the same day. Matt and Bradley did an amazing job. They were kind, professional, and knew what they were doing. They had a hard time finding the part I needed but didn’t give up. They called around until they got it. So cool. All at a fair price, too. Take your car here, you won’t regret it!

St
Review №17

Amazing service! Honest people who really want to help you out. Wouldnt hesitate to call on them for any repair or service.

Ka
Review №18

I have been to The Wrench a few times these past couple of years as parts are wearing out on my older car with over 250,000 miles on it. Every time they’ve worked on my car: 1. They took my car in and did the work exactly when they said they would. 2. The work has never been faulty. 3. The cost was exactly what they quoted, no surprises. 4. Everyone who works there is friendly and understanding.10 out of 10 starts. Highly recommend.

Ju
Review №19

I couldnt be happier with my experience here. Had a housing on my radiator crack, causing my car to over heat. Every where I called didnt have anything available until next week. Darren offered to check if he can make a quick fix on my car and got it taken care of in less that 2 hours!! Amazing customer service!!!

Me
Review №20

Always a smile when you walk in. Fair & competitive prices. Would pay extra if I had to, just for that reason! Love these guys:)

Ma
Review №21

The Wrench is the best place in town to get all of your lawn equipment purchases and repair needs. We love the Wrench.

An
Review №22

Very Expensive

An
Review №23

These guys are amazing! They got me right in and didnt stop tell they figure it out!! They stayed true to the quote they gave to me also.

ca
Review №24

We have bought 2 mowers from them within a few weeks. Good people to deal with

Ky
Review №25

Worrying about your car is not something anyone wants to worry about. When my car gives me fits I take it to The Wrench, and I know it is in good hands. They always fix what needs fixed and advise me of any upcoming repairs without pushing me to do so. The staff is always very friendly. They work on everything from old cars to brand new cars which is nice when referring friends.

Ch
Review №26

Honest and good-working people. They have very fair prices and do great work. Their customer service is also excellent, and theyre very upfront about the work and the cost.

To
Review №27

Finding a mechanic is easy. There are plenty of them around. But finding a good auto mechanic, ASE-certified master technician that comes with a really good reputation? Well, that is a little harder to locate.I purchased a truck that I knew needed some major work. It was a great deal and I’m good with that. Being new to Greeley, I asked around if anyone knew of a good auto repair shop. Hands down, The Wrench was the first choice by everyone. Seriously, I mean everyone.So I drank the Kook-Aid and dropped in to schedule a service time for my truck repair. I mentioned the clutch was going out and a rebuilt transmission was more than likely needed. Not being too familiar with transmission work, I was a little nervous and I’m sure it showed on my face. James and Matt up front were friendly, professional, and knowledgeable. This set my mind at ease for the time being.After they took a look, I was pleased to find a complete transmission rebuild was not needed. James took me downstairs and with the transmission taken apart, walked me through what was needed and also gave me my options. Replacing the clutch and top plate were recommended and that’s what I went with. They completed the work on time and the truck runs solid. It’s not every day you find a team of auto mechanics that are honest and proud of their work. This is exactly why they guarantee it.Since then, The Wrench is my first and only choice for any auto repair. I recommend them to everyone I know, and even people I overhear talking about car issues. I can confidently say that I dont believe you will have a more pleasant, honest experience anywhere else. I will continue to go to The Wrench with any auto question or problem.

Al
Review №28

The Wrench has been my go to shop for so many years they are family! They are so diverse Ive had my motorcycles, trucks, wifes cars, lawnmowers, even fixed some work out equipment for me. I believe if it has parts they most certainly can fix it! No one likes to breakdown but there is comfort in knowing where to take one. Thats The WRENCH!

Ga
Review №29

If youre not familiar with these folks, you gotta try them out. I have utilized them for the past few years and have never found a more supportive and honest business. They always look out for you and also keep an eye on your out of pocket costs. They are truly rock stars!

Da
Review №30

I was in town today visiting a relative in the hospital and had to be back home for work tomorrow 130 miles away. These guys squeezed me in, fixed my issue and sent me on my way. Their kindness is much appreciated.

DE
Review №31

They guys at the Wrench are awesome. They tell you what your vehicle needs but dont push any extras. They also will break it down by importance! Very helpful nice staff.

Ji
Review №32

These guys have been awesome to me and my company. I make a living with my trucks, and I cant tell you how many times they have gone above and beyond to get me back on the road in hurry! Highly recommended.

Sk
Review №33

Great honest and not afraid to put a used or rebuilt part why put a brand new part on a used truck find your own used or rebuilt part take it to them they will install great customer service

da
Review №34

They have helped me with solutions every time I couldnt see a way to get my truck in because of work. The owner allows and trust his employees to make the right decisions and they always have. Thanks to all the people at the Wrench.

Co
Review №35

Incredible customer service. They were extremely fast and Lint me a loaner truck in the meantime. It is the type of place where I feel comfortable sending my wife to get her car fixed and theyre not going to sell her a bunch of stuff that she does not need.

Ch
Review №36

These guys are great! Never BS me, tell me everything theyre going to do and how much its going to be. Up front. No secrets.

Th
Review №37

They are great. I only trust them for repairs to my cars. They tell you what can wait and what needs to be done right away. Their rates are very fair and will work with you. They treat you like family. Take your car here!!!

Ma
Review №38

Excellent source of information thank you guys again you save me lots of money! M

Ms
Review №39

Very trustworthy, fast, and affordable. Mick helped me out at a time when I really needed it....theyre an awesome group of guys! I definitely reccomend this place to my friends and family. Great shop!!!

Ja
Review №40

A shop that stands behind there work. Owner called me himself to make sure I was satisfied. I will return if I need work done. Thanks again

Ka
Review №41

Darren and his team really ARE the best! They are honest, accommodating, and very friendly! We tell all of our family and friends to take their vehicles to The Wrench! Ive never heard of an unhappy customer from this wonderful business!

Ju
Review №42

I took my car here just after moving to Greeley. Newly divorced and never having really taken care of the cars on my own, I needed a place I could trust. The folks who work here are fantastic. They are always friendly and know me by name (Thanks James and Matt!). They are always up front about what needs fixed, how much it will cost, and will honestly tell me with my old car, what to not bother fixing at this point--they dont try to just get my money. They even offer courtesy cars to use if needed. I dont stress at all anymore when my car needs maintenance. I know its in good hands.

De
Review №43

Takes a little long to get service, and price was higher than others. But they do dependable work.

Sh
Review №44

I dont usually write reviews on anything, but these guys deserve a HUGE thank you! My son traveled to Greeley for a camp and when he arrived his car wouldnt start. A stressed mom took a chance by searching the Internet and pickingThe Wrench. They were awesome! With a guy out on vacation and being busy they still took the time to go and get my sons car and look at it for us. Always pleasant on the phone and a honest business. Mat was very awesome and great to talk to. Never tried to take advantage of us. Highly recommend these guys!Thanks!

Lo
Review №45

Friendly and helpful staff. Seem to know their stuff! 😊

Je
Review №46

Highly suggest these guys super friendly and very accommodating! I tried grease monkey and had horrible service took a chance on these guys and super glad I did!!! Five stars!

Ty
Review №47

Quoted a price then kept my truck for nearly a week just to change the quote price, finally just gave up and brought it to a different place. Do not recommend.

To
Review №48

The Wrench associates were very helpful with my needs. Will be back for sure.

Ga
Review №49

Are you kidding me? These people are the GREATEST. My wife and I were at the side of Highway 40, north of Winter Park with a very flat tire during a record breaking snow week. We were calling AAA for help when Darren and crew saw us and offered help. They identified the cause of the flat tire, plugged the hole from a very large screw, re-aired the tire and told us to have a great evening; all in less than 20 minutes. Polite, courteous and extraordinary representatives of the ASE technician family. I have not been to Greeley, but I believe Darren, crew and The Wrench make the community an excellent place to do business and live.

Ni
Review №50

Great place to take your car....they are honest and friendly! We drive from Denver to Greeley just to take our car here because we like the place and owner so much. I highly recommend it!! :)

Ma
Review №51

This is the place you take your grandmothers car to. They will always treat you right and with respect. Everyone is very helpful and the owner will always great you with a handshake and a smile. They will get the job done quickly and correct the first time.

Ch
Review №52

The owner Darren is great and they do such a great job!

Ra
Review №53

Reasonable. Will give you an estimate & will fix what you want fixed. Will work with you.

Ch
Review №54

Had my outer tie-rod replaced. A couple of months later my wheel was loose so I took it to a different shop. The tie-rod was only finger tight and had to be repaired. Will not be back to this shop. Id recommend finding somewhere else to get your vehicle serviced.

Ra
Review №55

I have to say that after several years now that I am so glad that I took the advice from a friend to go to the wrench for my auto repair needs. Yes, I am like anyone else, hating to need to spend hard earned money on car repairs but must say that when the time comes where car repairs are needed, at least I feel that with the Wrench, I am getting an honest appraisal of needed repairs and getting the most for my money spent. Mick and Matt take the time to explain things to you and answer questions the best they can. I have also talked to mechanics in their shop and they are the same way. Helping me to understand better what the issue is or was. Much appreciated! When the check engine light comes on, and throws a code, I learned that it is not necessarily pointing to one specific component as the problem but identifies an entire system such as (emissions) for example, where there can be numerous points of possible causes for throwing the code. Thats where the the Wrench go to work to isolate the faulty part. They know their business! HEADS UP: When they ask, say, Mr. or Mrs. customer, can you try and make the sound for us that best describes the sound your car is making? So you start in with your best imitations of that sound, then you notice that there are several mechanics, some office staff as well, Matt and Mick, standing around listening to your odd noises and watching contorted facial expressions, doing their best to keep a straight face, acting like they are really seriously listening, then they start grinning, you realize, you have just been played at your expense to be sure. I guess they have to have some way of entertaining themselves at times. Oh well! They should record some of that over time and post on uTube. Funny!

Ri
Review №56

These guys are good. They are fair, reasonable, reliable and most importantly-honest. I wish every automotive business operated like them.

vi
Review №57

Waiting to see if my car is fixed correctly for the 3rd time being there for almost 4 weeks and see if they will waive any labor, diagnostic and parts used before I give a full statement of what it went in for and then the problems that it left there with.go somewhere else if you want honest repair work done.Originally went in for a turn signal switch. then the car wouldnt start, had to have it on diagnostics for several days to find out the problem for starting issues, had to have turn signal switch replaced a second time, then needed a battery, along with a tow from work in Loveland to The Wrench, put on diagnostics again, had to have a module replaced.There wasnt any thing wrong with starting or running the car except for the turn signal not working on the passenger side.Im glad they waived the tow charge.

Lu
Review №58

Good service and great prices!

Di
Review №59

True professionals that do outstanding work. Id hire them whenever I could. Best in Greeley.

Au
Review №60

Top quality automotive service and customer service! Great family owned business, Brayden was the absolute best to work with!

Li
Review №61

8 years ago, I was a first year college student at UNC, driving a car suited for a 1st year college student that always was breaking down. Not only was Darren at The Wrench INCREDIBLE, kind, honest, and helpful, but so was every single mechanic there! 8 years later, I now live in south Denver and whenever I have car trouble still make the long drive up to Greeley to go to the Wrench. On occasions when my car cannot be driven, the guys at the wrench send a tow truck all the way to Denver to pick it up and give me a loaner car until it is fixed. There is simply no better mechanic shop in the entire state, or country for all I am concerned! My business will forever be loyal to Darren and the other guys at The Wrench!!

Sk
Review №62

I want to send Cudos to the crew here. I gave these guys my favorite car to fix. By the time I had sent it to them, I had had it to 8 shops, over the previous 2 years. All of them gave a lot of attention to it, but I wound up with a lot of lets try this, and nothing worked.I spoke to James, one day, and explained that situation, and asked if they were willing to go the extra mile, and 3/4. his answer was We will fix it!.While they had the car for several months, they stayed in touch with me, every step of the way, and conferred with me, about; nearly everything they did. This was incredibly important to me, as I had been forced to go to several of the shops, and take my car back, because they had stopped working on it, and rarely called me, about that fact.While they had it, the cars computer refused to reveal the problem, and they were forced to use their ASE mechanical education, and experience, to be MECHANICS, not Techs.They worked at it individually, collectively, and on several occasions, conferred with other companies mechanics, and other people they considered to be experts.The point of this review, is the fact that these guys went above and beyond, and stayed with the project, as a point of pride, until they finally eliminated all the other causes, and found the incredibly elusive problem plaguing my favorite car.I have been able to experience the enjoyment of driving this thing again, now, for the past few months, realizing that it is actually fixed, and I can look forward to many miles of pleasure, thanks to the entire team of professionals who cared enough to stay with it till the end.Also, from a consumer standpoint. I was amazed that with all the effort these guys put into the project, the charges were extremely reasonable.You can bet, I will have my cars worked on there in the future, and I highly advise anyone needing quality, professional work done on their vehicles, to go talk to James, and have the team there take care of them.Clinton Piel

Lo
Review №63

Yesterday I went to my annual inspection and they got my car in and was done before my original appointment time! Recommended!

To
Review №64

Best green chile & carnitas stuffed sopapillas ever!

Jo
Review №65

Good service, knowledgeable staff. Recommended.

Br
Review №66

Very customer friendly and very understanding your car issues. More of a personal touch than big automobile shops.

Ro
Review №67

Great team of honest guys.

Er
Review №68

Its not bad, if your just looking for a shop. I was a bit disappointed about how they dont try to repair the part needing work, they just replace it new and costly. I would only guess, its so they can stand behind it, which is probably the case. They besti in greeley.

Er
Review №69

There a good repair shop and can help you figure out the best way to safe money, if you ask and sometimes buy your own parts. Not for everyone!

Th
Review №70

Purchased a new Exmark 96 mower from Richard a few weeks ago. Dealing with the wrench was easy and quick with a great deal. So far Ive put almost a hundred hours on the mower and had one minor issue. I was on a large contract when a bolt snapped. Called Richard, he had a replacement part to me in 15 minutes, warrantied and I was back mowing within 5 minutes. Thats customer service. If this happened to one of my green and yellow mowers, I would first be blamed for it, told itll take weeks for a part and probably a month to fix it and somehow isnt covered. I think The Wrench will do well for itself, especially in this area.

Sa
Review №71

Awesome service, good work and was completed ahead of schedule! Definite return customer here

Er
Review №72

Ive had them do work on multiple vehicles. Honest and reliable. They stand behind their work.

mi
Review №73

We took the truck in to have them fix one thing then after they fixed it they found something that wasnt wrong when we took it in and charged another$1000 to fix something they probably broke since it wasnt an issue before... they had the truck for almost 3 weeks when it should have been 5 days...

Me
Review №74

We are new to Greeley and took our Camray in to have the timing belt changed. The guys that work here really have a passion for cars. Super nice and honest! We were told by another shop the car needed to have a main rear seal replaced for the oil leak the car has. ($2000) Now they could have agreed and taken our money BUT they told us it was a valve cover leak. Really cheap to fix WOW really. I would recommend they guys to everyone. I will never take my car to anyone else.

Jo
Review №75

We service our entire fleet here! They always have fast turnaround and the quoted price is what you pay!

TH
Review №76

These guys work on all our cars and help us as our bussiness in the comunity grows! If you want honest folks that do a superb job theses are the people to go to!

St
Review №77

Great shop, excellent mechanics, BUT expect to wait a couple weeks before theyll even be able to LOOK at your car to diagnose.

Ro
Review №78

Always excellent service with these guys. Thanks, Matt & Darrin.

Am
Review №79

Im editing my review from 5 stars to 2 stars. The Wrench USED to be my go to place but quite a few negative experiences in a row have forced me to change my mind and my rating.

Ja
Review №80

Rude old man rude people and over priced. They use the cheapest china parts to don’t go there

An
Review №81

Great workmanship

Ca
Review №82

Staff is friendly and very helpful

De
Review №83

Average service, above avg. Price

Re
Review №84

These guys are my go-to! my family will always come here!

Jo
Review №85

Very good

St
Review №86

Thats all I got to say about that.

Ju
Review №87

Great staff!

Ro
Review №88

Awesome!

Da
Review №89

Honest and friendly shop

Mi
Review №90

Awesome place

Mi
Review №91

Love this place

St
Review №92

The reason I go, I go for a reason...

mi
Review №93

Good but $$$$

Vi
Review №94

I tell him that these people at The Wrench Inc. will give him my truck so he can tell me where hes squealing at all times. Ball joints, power Steering Rack & Pinion leak, Tie Rod Ends, Driveshaft Center Support Bearing and Universal Joint.They tell me all things for a sound and they didnt fix it. To-do it was my front struts that they didnt raid for 80 dollars. This company doesnt do the job well!

MT
Review №95

Very well

Information
95 Comments
5 Rating
  • Address:6005 W 10th St, Greeley, CO 80634, United States
  • Phone:+1 970-584-2075
Categories
  • Auto repair shop
Amenities
  • Mechanic:Yes
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