Jimmy was my Mattress expert for the night and he was absolutely awesome ! He listened to all of my needs and made sure I completely understood everything I needed to know about my mattresses before I left the store with it. He was kinda and very respectful. I will definitely be shopping at Greeley mattress firm again. If I could I would give a 1000 star review !
Everything at the store went great, very knowledgeable gentleman and Steven was great at getting my son the best mattress. Although expecting a call which Steven discussed to me to set a proper delivery time for the mattress. I didnt get such a call, instead a text message which I now have to rearrange my schedule for which is not exciting to deal with.
Steve Morgan and Jordan Young were phenomenal. These guys paired up and helped me find the perfect bed! Not only that but delivery was timely and the drivers were super efficient. I will be a Mattress Firm customer for life!
We went into the Greeley store with, honestly, skepticism. There was such a wide array of pricing for mattresses We were unsure why. Our salesperson did a fine job of selling us what we wanted rather than the hard sell on the more expensive. He also gave us a discount without us asking. Bravo 👏
We just bought a bed here with Steve as our sleep expert and it was outstanding!! He was so professional and also fun! We laughed a lot through the process and had a good time - buying a bed. Hahaha. Would highly recommend this store and Steve!
Super stoked salesman ask me what Im here for. Feel its obvious Im here for a Matress they carry no king size mattress and the salesman needs some coaching on how to approach a customer. Also asked me who told me to come here. Its cool I can spend my money elsewhere. Marketing is amazing salesperson needs more training. Lost a sale on 3 beds cash in hand ready to spend.
Jordan was friendly and helpful. I already had a good idea of what I wanted, and he didnt try to up-sell. Just listened and showed me 3 options that were in line with my needs. Check out was quick and easy.
Jordan was beyond helpful! I was very indecisive and he spent weeks being very patient with me while we found the perfect mattress (and even recommended the most comfortable pillows I’ve laid my head on). He is very knowledgeable and kind! This world needs more people like this! Thank you Jordan and Mattress Firm of Greeley!!
Jordan was amazing. I dreaded having to go in and deal with a salesman but Jordan made the entire experience relaxing and enjoyable. He was knowledgeable, efficient and overall just really nice. I very much appreciate all of his hard work, his patience with my children and his attitude. Very impressed, will highly recommend.
We had a great shopping experience at Mattress Firm this week. I had been researching to find my husband and I a new mattress. Steve met us with a smile and made sure we tried the ones I had narrowed my search to. He offered insight I hadnt read and gave us an awesome deal! He even honored the online accessory deal by the manufacturer! We really appreciated his help and expertise! Thanks Mattress firm!😊
I had a positive experience purchasing my new bed. Everything went smooth, I got the price I wanted and Im going to be very happy with my bed I just know it because they explained it everything about it and I cant wait to get it and try it out. I will encourage my family and friends to get one as well.
Jordan Y was able to help tremendously! 😃 He was very thorough and held nothing back. Definitely one of the best experiences. Highly Recommend!! 👍
Jamal helped us find the perfect mattress tonight. We pretty much knew what we wanted but had never bought a new mattress before. He listened to all of our questions and made us feel like we had time to think and ask even more questions. Jamal knows what he is talking about, and made it make sense to me. He showed us a few models in our price range and gave us the rundown of the more expensive options but wasnt pushy or anything. Im very happy with my experience and will 10/10 recommend my friends to go talk to Jamal when they are getting a new set up in their house.
When I called, I got Damian on the phone. I’m really glad I did as he was professional, kind and a great listener. He made my choice to purchase very easy because he had the exact bed I wanted ‘in stock’.I previously had spoken to an associate at Purple.com but they would not be able to deliver to me for 2-3 weeks. For me the delivery time was imperative, so gladly ordered my King-sized bed from Damian. Thank you for patience and time, Damian!
Getting a mattress had been a long time coming for my husband and I, considering weve been sleeping on a futon for the last 5 years. We had very little idea how to pick out a mattress and what to consider but Jamal was absolutely wonderful and very helpful in guiding us to a decision we are very happy with. I wish all sales associates were as quinuine and easy going as he was, he made us comfortable and we felt he was very sincere in helping us to find something that fit our sleep needs and budget. We will be back and would prefer to work with Jamal whenever the need might arise again!
I worked with Jordan who was the best, most informative salesperson I have worked with for a long, long time. He is warm and professional at the same time. I had so much confidence in him that I didn’t need to check out their competitors!
Jordan Young helped me out tremendously!I had been told my deliver would take 5-10 business days. And for the first 6 days, my mattress was attached to my tracking number. I had checked my tracking number again the day of delivery, which was day 8, and mattress was no longer showing up on my tracking number. After many long phone calls with the customer service of mattress firm and several phone calls with Jordan, we had figured out the mattress was going to be postponed till mid September. Normally I would be okay with that, had I not been told the first time that it would take 5-10 business days. Jordan had me come in to look at another mattress that was in stock and similar in comfort and price. We decided on one, and go to order it and find out that one was now delayed till 2021! And just that morning this new mattress I was looking at was in stock!After all of this Jordan was kind enough to upgrade me to another mattress that was exactly what I was looking for, but way out of my price range, at zero extra cost to me! So after all this inconvenience Jordan was able to help me out! All in all the customer service of this store was great, and I couldn’t recommend Jordan enough! Thank you!!! I can’t wait to get my new mattress!
Jordan was amazing!!! His service was top notch and second to none. I’ve avoided mattress stores until today. If you need a new mattress I highly recommend you go to this store and ask for Jordan, you will not be disappointed!!!
Shouldve just come here first when looking for a new mattress. Jordan was super friendly and helpful in helping me find the right one. He hooked me up with some great deals, too. Definitely suggesting all my roommates go here for theirs.
They have great service and prices, and the store is very clean which I appreciate. Also the guy who helped me, I think his name was Stephan, was able to get me an awesome deal on my mattress so shout out to him! Thank you guys so much
Came in to get a new bed and was helped by Jordan and he was awesome. I wasn’t rushed or talked into anything. I told them what I wanted to spend and he showed me everything and explained everything well then gave me prices on anything I asked. All the rest of the staff were friendly and nice but not overwhelming or aggressive with any sales.
My experience was awesome! Medina was super helpful! I had no idea what I wanted and he helped ask the right questions to help me narrow down what I was going for. The inventory was great too, I found exactly what I wanted in the price range I was looking for. Would recommend!
My husband and I went in to buy a queen mattress for our guest room. Jordan Young greeted us the minute we walked in and asked a few questions about the type of mattress we were looking for. He was extremely knowledgeable and helped us find the perfect mattress for our needs. Mattress Firm is lucky to have such a pleasant and patient employee! Thanks Jordan!
We just gotten taken care of by Jordan Young. Super professional and vary knowledgeable on how to fix our problem. Many nights of good rest to come. From my wife and I we thank you.
Customer Service was awesome & no sales pressure from Parker he was so easy to work with. I would recommend this store & Parker would help get you price deals
Furious with GreeleyMattress Firm. The sale went fine.....the delivery was a debacle. After paying for delivery, installation and removal of old mattress, the delivery person indicated he would not remove the old mattress.....too stained. WHAT? After calling our Greeley store and a Ft. Collins store for help....no one has called back. The delivery person drove off after offering to bring the new mattress in, but would not remove the old. He was driving a rent-a-truck and indicated he didnt want to get the stain all over him. After offering to Lysol the old bed, give him gloves, mask and front protection he drove off. Had I known this secret embedded rule existed we could have wrapped the old mattress in plastic. Still furious!
Kenny our salesperson is fantastic! Knowledgeable. Friendly. No pressure. Funny. The four month price match and sleep satisfaction policies are what we needed to finalize our decision. Thank you Kenny!
Jason is an amazing person. He understood that I was at the Greeley showroom to check out mattresses that I would eventually buy in Portland Oregon. He explained everything I need to know & and made me comfortable trying out beds, something I never wanted to do because I thought it was weird. Thanks Jason.
Great staff, good prices, clean store.Dont bother shopping around...We will be back!
No hassle, in and out in five minutes. The salesperson was nice and friendly and didnt try to push us to purchase something that wouldnt work for us. Very easy shopping experience. Would recommend.
Kenny G was very knowledgeable and super personable. Such a great experience, I would recommend his services 100%. Thanks Kenny!
Patrick did a great job helping find the perfect mattress for us! Thanks, Patrick.
Great experience, Jordan did a great job making sure we got the right mattress and getting it delivered on time! Thanks!
Had an amazing customer service experience with Brandon Spencer. He was very knowledgeable about the mattress and what would be a good fit for my husband and I. He explained all of the sales happening and made our choice very easy for us. What a world class customer service experience, I highly recommend mattress firm and recommend asking for Brandon directly!
10/10 Jordan was an EXCELLENT Salesman. He treated us like customers should be treated.-Mango man
John was the most helpful sales person I’ve had the pleasure of working with in a long time! He was quick, informative, and helped me with every step of the buying process. Can’t recommend the experience here enough!
Jason was awesome! He helped me over the phone when I couldn’t get what I needed on the computer. He was fast, patient and went above my expectations.
We were extremely impressed! We went to buy a specific thing. Brenton was awesome!! He showed us what we wanted and never pressured us into something more expensive. The selection was good.Thank you Brenton for all of your expert knowledge!
Jordan was great! We got a great deal on 3 new beds!
Had a really great experience buying a mattress at Mattress Firm in Greeley. The staff was helpful, and we were in and out in a timely manner with 2 mattresses at a great price!
Very friendly and helpful. I was able to get in, what I needed and out in no time. I definitely would go here again.
I was impressed with the salesman, Jared, who took into consideration everything I told him. He was able to find a mattress perfect for my sister who suffers from cerebral palsy in her price range. I definitely be back because of him listening to my dilemma and finding the perfect solution. Thanks for this kind salesman
Left a very happy customer today. The guy was very helpful and wanted to make sure he I got the best deal. Just Awesome
Service was friendly. Good selection of mattresses.
Great customer service and went to great lengths to find what I needed!
Very friendly positive experience. Very helpful salesman. No pressure. Just good information. Great store!
It was great! They helped me track down a pillow I really wanted and not have to wait on shipping.
Friendly service and helped us find just what we were looking for.
John at the Greeley mattress firm was fantastic! He was informative, helpful and extremely personable. Our experience was great!
We were very impressed with Brent’s patience and politeness. He took a lot of time to answer all of our questions and to explain our options. We visited the store two times and he was so professional in repeating the answers and making sure that we understood what we were asking about. Brent’s polite attitude greatly influenced our purchase.
I definitely want to give a big thank you to Brandon S, a Sales Rep, your Greeley Branch. He took the time to listen to everything I wanted in a mattress, we went over several different options and finally decided on a queen-size Beautyrest. I will definitely recommend, Mattress Firm, to my friends and family and I will share my experience.
They will tell you they have your mattress in stock just to make the sale and then you don’t get it on the day you were supposed to get it.
Nice employees to deal with and glad with the purchase
Great bed at a good price! Excellent service
Very knowledgeable staff, showed us all the options. was impressed with concerns to my back surgery. we found the perfect mattress with an adjustable base for the right price. pricing was right around what I wanted to spend. good job mattress firm!
I would give a five star but I was told we would receive our Pillows. deliver people where very much in a hurry to get to their next job that they did not want to show me setting or set up frame properly.
I would of gave 5 stares but have to wait until in stock with my mattress
They were awesome at the store. Incredibly knowledgeable (way more than the Internet reviews we watched) and not pushy at all. Simply helped us figure out what we liked best and then allowed us to decide at our own pace what we wanted to do. Super kind to allow us flexibility about what extras came with our mattress to make sure we got exactly what we wanted. Great experience.
Friendly helpful staff and process was quick and easy. Prices were good also. Would recommend.
Best place to go get a mattress
My husband and I have always had great customer service here. Brenton was super helpful and friendly. He knew his stuff, answered all my questions, and directed me exactly to what I wanted in a short amount of time.
Jordan Young was very helpful!!!
Nice place, good selection.
Me and my fiance went in there to buy our first ever king mattress and had NO idea what we where looking for. Jason greeted us right away and asked us the right questions to figure out what we needed. He was very knowledgeable and friendly. Found us the best deal and was sincerely trying to find what worked for us even when it came down to payment options. We realized he was new and this was only his second week. Which speaks praises for his supervisors! Very happy. I havent gotten my mattress yet, but besides the product I wanted to talk about the amazing service we received. We did go to Denver Mattress to see comparables and we were not treated nearly as well. Thank you so much we will not only come back of course we will recommend to anyone! :)
I think that the store has a very good selection of mattresses. And prices seem to be competitive, also. Samuel was very helpful and showed me a mattress to fit my needs!! I plan on returning in a few months to purchase a better quality mattress!!
Very knowledgeable and friendly. All around wonderful experience!
I only spoke with them for a short while but they were very knowledgeable and very easy to get along with. I would use them again.
Our experience was amazing! We were first time mattress buyers and the sales team made our shopping experience quick and easy! We’d highly recommend the team in the Greeley store!
Purchasing a mattress with Mattress Firm was an enjoyable experience. We did not find the right mattress the first time but they are dedicated to helping us find the best night of sleep possible. Kayleen, Brent, Joshua, Stephen and many more were extremely knowledgeable, patient, considerate and helpful.
I went in; in a mattress finding emergency, explained my situation to them and told them my budget, they didn’t try pressuring me into something I didn’t want or need. They were understanding, very informing, and incredibly patient. I literally traveled all of Northern Colorado to try to find a better deal, or a even comparable, no one came close. I will definitely be coming in the future and referring all my friends and family here. 12/10!
So nice spoke with Sam in Ft Collins and then the Greeley store . They all were really helpful.
Clean place and helpful staff. Guy knew what I had to work with and he knocked off over $400 on the mattress and threw in the box spring and a frame.
Great customer service, friendly employees, and great at accommodating families with kids.
This place has great deals on both beds and mattresses. The wait staff are very friendly and knowledgeable at helping you find the right fix in your home. I dont think you could ask for anything or anybody better 💯 🤷
Friendly and knowledgeable staff with competitive prices I would recommend going here to buy a new bed
Very knowledgeable and friendly staff. The transaction was easy and professional.
I am handicapped and spend most of my day in bed. My platform collapsed unexpectedly and I found myself in need of a new bed quickly. The people here were great handled everything for me and I was in and out in less than 30 minutes. They offer great value!
Had a great experience with Jason he helped my husband and I look for the perfect mattress within our budget and get us in and out the door.. even going as far as to locate a box spring.. thank you for making our experience a great one.
First time visiting this location. The guys were really easy to work with and had an answer with a solution to our questions. Thank you!Revisited this same location yesterday... Kathleen was great! Thank you for price matching and walking us through everything!
Jason was very nice, informative, and a no pressure salesperson. We didnt feel the need to shop around at all. Purchased on the spot.
Great Store! Tj and Jason really took care of me!!
I worked with Joshua, he was very professional and made the entire experience stress free and quick. I look forward to future dealings with your company. Thank you Michael G Wind
Absolutely perfect! Sam was helpful, informative and not at all pushy. He made me feel welcome from the moment I walked in the store. It was the easiest mattress purchase I have ever made.
Exchanged my bed frame with no problems. Very nice to work with.
I bought a bed and the base was broke when they delivered it, then when I went to get a new leg they discontinued the model. Now stuck with a overpriced squeaky bed...
Very informed about what they have in stock, made this whole experience so easy!
Our salesman was knowledgeable, patient with our questions and very professional. He went out of his way to compensate us for our last purchase/delivery problems.
Ive bought two mattresses at two different times from this store. They ask great questions, actually listen, and work to keep it comfortably within your price range. Theyre also not pushy in the slightest, and even helped me figure out a good sale to save money on a better mattress.
They always take the time needed to take care of our needs .
Jason was very informative and helpfully!
Kathleen spent lots of time with my wife and I on our first visit. She answered our questions and provided written details on the mattresses we were most interested in. No high presssure tactics. When we returned Brent did great follow up and confirmed Kathleen’s responses. We purchased the mattress we liked and will have it delivered.
Our experience was great here. Steve was super helpful and knowledgeable and just really took care of us well. We got our bed at a great deal and we can’t wait to sleep on it for years to come!
Great service, options and prices!!
I met with Steve when picking out my mattress. He was so helpful, he didn’t try to push us to something out of our budget, and most importantly he seemed to be a very genuine person who loves what he does. A very well ran shop- highly recommend.
I What is so happy I made a phone call I was not giving the typical salesman spiel and straight to the point have a purchase came into the store got my product and left within the hour the store was clean Brett and his associate or wonderful I would do it all over again
Jason was very helpful and made the visit as easy as possible. Excellent service and product.
I was very excited to get a new bed. But I had no idea what went into purchasing a bed let alone what to ask about. Caliene has so much education, and was able to apply what she knows to what I needed. I was thrilled to walk out with a brand new Serta and I was given a great discount for my service as a Healthcare Professional in addition, I have a 4 MONTH sleep trial! This way I can make sure I made the right commitment for my sleep.Mattress Firm gets my vote.Thank you Mattress Firm!
Joshua E was one of the better salesmen Ive met in Northern CO. Didnt buy today but didnt feel pressured to do so either. Will be back soon