My husbands 2021 Honda Goldwing was having issues with the battery draining and unable to start. He took it in to have it checked. Nothing definitive was found but they thought it could be related to the GPS and they suggested we disable it, but due to travels in rural areas we didnt think that was a good idea in the event of an accident or breakdown. So they said there was nothing they could do and it remained as is. Now the key will not turn the system on even if the battery is full. He is assuming there is a blown fuse but the system is dead and the electric release for the bags will not function. Need to find a way to return it to them for a deeper assessment. NOT HAPPY WITH AN 8 MONTH OLD MOTORCYCLE NOR THE SERVICE WE HAVE RECEIVED SO FAR.
Dealership is awesome! They really helped me getting into the right bike. It’s my first Harley and I couldn’t have asked for more! I would recommend this dealer to everyone. They also where able to get me in for the riding class that gave me my endorsement I needed to ride. I would recommend the class either way. It was very helpful in making me a better rider.
Greeley Harley continues to outshine and out perform other Harley shops I’ve been too. Jessie in the Service department, Dillon in Parts, Allison in Motor Clothes and Charlie in Marketing are true professionals and always a pleasure to deal with. Then you have Alex who I s probably the best tech on the face of this planet that works in the shop fixing bikes. Greeley Harley always treats you fair and breaks their back to ensure you are satisfied with their work. If you go to any other Harley shop you have missed out on a great Harley experience!
My review is for parts, especially Phillip. I went in yesterday and needed help with a new clutch pack. Phillip went above and beyond as he knew I recently purchased the same product a month a ago. Phillip had a service tech come and help answer a couple questions I had about my install process and torque specifications. Both Phillip and the tech were very helpful and knowledgeable about the process and insured me my install was properly completed. Once checking out, Phillip and I had a wonderful conversation about life and our children which totally made my day and gave me a pep in my step after our second baby was born a few days ago. I was ran down and tired and stretched thin and Philip was a person I needed that I didn’t know he helped me more then he will know. Greeley Harley Davidson will always be my dealer of choice from now on thanks to Philip for just being a cool dude that cares about people bit the amount of money being spent truly a class act human being.I appreciate you Philip
Phillip in Parts and Jesse in service rock!!!! Awesome service I will continue to support my local Harley Davidson dealer!!!! Great job guys
Ive been there a few times for service and Hobart took great care of my bike. Ive also been in for some test rides and casually shopping for a touring bike. Theyre always very friendly and helpful and theyre not doing some of the high pressure sales tactics you find at some dealerships. Cody and Caleb want you to buy the right bike for and theyll help you find it if they can. Highly recommend these guys. Edit: I ended up buying a 2021 RGS from them and it was as painless as can be. (didnt take hours & hours)
What an awesome experience! I bought my first Harley (Dyna) from Greeley Harley Davidson on 8/7/21! Cody Tracy was awesome, no pressure, very informative and a pretty cool guy all around. I mean he rides a Dyna! Of course hes cool! Lol... thanks guys! I look forward to doing lots more business with Cody and Greeley Harley Davidson in the future! You guys rock!
I had a great experience throughout the entire process. Everyone here was extremely helpful, friendly and welcoming. I was able to come in, test ride and schedule a pick up date. Overall a great place to buy a motorcycle.
I went to Greeley not knowing what to expect because of my own experience with other Harley-Davidson dealers in this area. I had a very pleasant surprise and this experience was nothing like my other experiences. The sales person greeted me as I walked into the dealership, We spoke for a few minutes as he asked questions to help zero in on which bike I was interested in. Since I had already researched what bike I was interested in the whole process to look at available bike, discuss ordering, make a decision, negotiate a price and secure financing took less than 3 hours. The for the next hour I was introduced to the dealer key personal in service, parts and retail. Overall, I felt I got a good deal and will take my bike to Greeley for service and will definitely continue taking my business to them.
Really really nice people here.. little pricey as far as Harley goes but as always good quality bikes good quality merchandise and definitely above average quality people.. I enjoy the hour that I was there
Janet and John were very helpful and easy to work with! Can’t wait to buy my next toy from them.
Had my Street Glide tuned today by Hobart,he was very knowledgeable and willing to answer questions. Inquired about how I was going to actually ride the bike and tuned accordingly. This is the best that this 124 stage IV has ran and performed. Very pleased!!
Ive had the best experience here thanks to Cody! My husband works in the oil field and isnt home very often so when we were approved for zero down at the loveland location they would NOT save a bike with just the wifes signature for a few days till my husband came home and insisted on 500.00 down to hold a bike and mentioned not paying my mortgage on time to pay for a down payment when we where approved for zero down. Not only when I came to the greeley harley davidson did Cody find me a bike in the color I wanted he also worked with me and my husband to insure that even due to my husbands crazy schedule out of state that I would get the bike I wanted! I was there ALOT, I got my Motorcycle training through greeley and got my bike shortly after passing and Ive become a regular at the Greeley HD and Ive never felt anything but welcomed from the moment I enter to the second I leave! Cody and Janet made buying a bike easy! Shout out to my girls upfront, and new guy and all the other great people that keep this local Harley Davidson going strong!
Caleb was Very helpful polite and knowledgeable on bike I viewed. Not pushy an no pressure. Highly recommend. And they have plenty inventory.
Great service, no BS… better prices than most dealerships also. Cody Tracy and the entire sales team are top notch. I would definitely recommend this place to friends.
I just bought my first new motorcycle. These guys were no nonsense, straight forward and easy to work with. Financing through them got me a better interest rate than my credit union that I have banked with for YEARS. The whole staff from sales to service to motor clothes are extremely courteous and knowledgeable. I will be going here for all of my future motorcycle needs. Carl was my salesman and he was awesome. Phil helped me out with parts and accessories for the bike and he really knows his stuff. Hobert is the best technician I know and it was a pleasure to have him set up my bike. The motor clothes girls knew the products and were great to work with. All in all top marks for sure.
An amazing experience from start to finish. Pre-ordered a bike back in the beginning of February that didnt arrive until the end of July. I was provided updates along the way, pricing was very transparent. Wild West is not the closest dealer to my location but they are honest and great people that I am more than happy to travel to for any of my Motorsports needs. Im sure I will see you all soon. Keep up the great work! It was great finally meeting you Cody. Im sure Ill see you soon for another bike
I got a bike back in May. Rode it out to the other side of town, and it wouldnt start back up. Luckily the salesman went out of his way to help me. We got it jumped, and I eventually bought a new battery for it. I wasnt going to put up a fuss about paying for it since the salesman was so helpful. About a week later the battery light came back on, so I just kept charging it overnight until I was able to bring it back in. They eventually found that something was wrong with regulator so they fixed that. I was surprised when I got there to pick it up because they ended up charging me almost $300 for everything, and that was after the salesman fought tooth and nail to get it discounted. I dont have the plates for it yet, and I havent even been able to take it outside of the city with the battery constantly being drained. I want to make it clear that the salesman is a really great guy, and I know for a fact he would never have intentionally sold me a bike that wasnt working properly. I really appreciate everything he did for me, but Ill be taking my business elsewhere in the future.
Very disappointed with treatment of new customers/students in the Riding Academy. there seems to be no regard for promised follow-up and customer satisfaction. If fact, I feel like the attitude is We got your money, now dont bother us anymore. Will not return to this dealership
Just purchased my dream 2021 Yamaha MT09 from Cody at Wild West Motorsports. The transaction went smoothly and Cody was very personable. Highly recommend anyone to go through him for any bike needs you may have.
Wanted a Dyna Super Glide Custom with a warranty and Caleb came through with a great deal on a used bike with low miles! Phillip followed up with great service changing out the seat and tail light for a more modern style. Really appreciate everyone at Greeley HD, cant forget Taylor either... they treated me great and got the bike ready to be deliver to Arizona. Thanks Guys!
$833 for service. Tech checked off on everything and return my ATV like this. I double checked that everything was to be lubricated. None of the grease ports were touched. I had to send photos to them that were never responded to. DJ the service manager offered to come pick it up and complete the job I’d already paid for at 0930. At 1115 it gets picked up. At 1530 I have to call to find out where my machine is before work. Two messages later they’ll drop it off in my garage. No follow up, no apologies, no discount for my time, anything. If they’re willing to blow a customer off that caught them not actually doing a service I paid for, what else are they not doing!?
Came in from out of state to buy my bike. Cody helped me out and was quick, honest, and to the point regarding the used bike and it’s history. Very knowledgeable and between walking in the doors and leaving with the bike purchased, it took us one hour- including all the paperwork! Janet helped with the financing portion and was awesome!
One of the easiest times getting into a new ride, folks were pleasant and a pleasure to work with
Always very helpful and polite! i live 2 hours away and they always quickly ship whatever i need
Big thank you to Taylor, Caleb, and the entire Greely Harley-Davidson staff. I just purchased a new Pan America. While Harley corporate had multiple delays, Taylor stayed on top of it and provided frequent feedback on the status. The entire purchase process went very smoothly. Definitely recommend them for purchasing a Harley.
Thanks Hobert for the 15k service.I’d like to thank the whole staff for inviting me to join them in a moment of silence for the 9/11 victims in front of their dealership.
Cody was fantastic, hes a great communicator. Very honest, great to work with. id recommend you seek him out if your purchasing a bike.
I try to purchase a t-shirt in each state/town i go to! Nice dealership!
My experience was excellent. The ENTIRE staff was friendly, professional, attentive and helpful. The vibe of the dealership is super positive. You can buy the bike anywhere so the customer service matters. They gave me a very good price on my trade in and a fair price on the bike so I highly recommend them.
Just purchased a very expensive motorcycle because they had the exact bike my wife wanted as we travelled through Colorado. I was very disappointed with the dealership. First we walked in the door and oogled over the bike in front (one we bought) for minutes. Sitting on it and checking it out. Never had anyone ask us if we needed assistance or was looking to buy. We walked around seeing what else they had and finally someone asked us if we needed assistance. We said yes and showed him the bike we were interested in. We asked if they had demo seats to try a different seat on that bike. He went and got us a parts guy and left. Parts guy installed and removed the seat as we actually didn’t like it. Then we said we wanted to test ride it. He went and got someone else. They took it outside and found a guy to take us on an escorted demo ride. Finally upon coming back we met a sales man who was going to sell us the bike. He took care of our requests that evening right before closing and we wanted to sleep on it. We came back the next morning and finalized the deal. The bike was thrown on the floor without being dealer prepped so we waited a half a day to have our new ride to take home. The salesman ended up being the best to work with and the most real salesman but the dealership didn’t have a gong or bell or music to commemorate this occasion. Not even a photo opportunity location. They also didn’t provide any shirts after spending 30k on a used bike. To my wife(first HD) and I this will not be a dealership I can say I had a great experience buying a bike.
The Service team is extra friendly and the whole place has a fun and happy vibe.
I just really want to say thank you to Cody Tracy for all his help and making my experience of buying my roadking very pleasurable and thank you for all his help I definitely will be back in again and will recommend Greeley Harley-Davidson
Got a new front tire for the bike things moved fast and at a great price
I bought 2 harleys here in the last two years and John has been a excellent salesman, he has helped me in every way possible and answerd every question I asked. I will deffinetly keep coming back and referring Harley Davidson Greeley. Thank you John & team .
Great place to buy my first Harley John was an amazing salesperson thank you all for being understanding and going the high limit so my son could have his dream bike
Just worked with Caleb to buy my new 2021 Sport Glide. Could not havehad a better experience buying a bike at Greeley HD!
The team at Greeley Harley Davidson does more than just sell outstanding motorcycles, they treat you like they’ve known you for years. I worked with Kyle and purchased a 2017 Street Rod as my first motorcycle. He explained everything I needed to know to get started riding and was very informative with the whole process. Cody and Ashley in finance were very helpful and made the entire process extremely easy. Phil in parts helped me buy everything I need to make sure I have a comfortable ride. 10/10 would recommend Greeley HD to a friend.
Great experience very friendly staff I would highly recommend people come to Greeley to get a good experience good knowledge of they know what they’re doing there
Greeley H-D may be small but theyre HUGE on customer satisfaction! Thank you!
Just bought a new bike. They made me a deal I couldnt refuse. All of the staff were friendly and helpful. Definately recommend this dealership.
Very courteous and helpful. Went for parts not sales. I was treated well.
I had a great experience at Greeley H-D. Knowledgeable and friendly staff.
My tech Hobert Bohm did a fantastic job i was running a little late due to traffic and he was still able to take car of me before the dealership closed I prefer this dealership 45 miles from home 1000% more than the one 4 miles from home great dealership and even better techs
Back again. Love this place they always take good care of me thats why I shop there thank you everyone at greeley harley
Great service and professional people I’ve had a couple bad experiences with Harley dealerships and was hesitant to bring my bike back to another one but they definitely changed my mind I’ll definitely be back!! Thank you again!! I’ll make sure to tell my friends and family and the Experience I had with the dealership and Holbert today
Charlie is amazing! If youre an Eagle Rider member, youll appreciate her attention to detail!! Every time I rent bikes from this location, she makes the experience seamless and quick! I will always rent from this location compared to my other options! Thank you Greely Harley Davidson for having a great staff and people who care!
The trade and buying experience was amazing. John our sale rep was phenomenal I would recommend seeing John at Greeley harley davidson.
Hobert Bohm, the technician who worked on my HD Fat Boy, did a wonderful job. He met with my husband and I after he completed the work and explained what he did. I would recommend Hobert to anyone who might need work done on their bike. As always Im extremely satisfied with his work....thanks Hobert for taking care of my Sweet Fat Boy. Michol Wright
Thank you so much to Greeley Harley-Davidson!!! Caleb was a great Salesman and was very patient with me as I was making a choice between 2 amazing bikes! He was kind and friendly and got us a great deal! Ashley was wonderful too! We didnt have alot of time and she was awesome to call ahead before we got there and had all the paperwork ready when we arrived! Thanks again! Dream come true!
Their service department is friendly and professional. These guys have always taken great care of my dyna and treat me with respect and honesty. I dont trust just anyone with my bike, they know shes my baby. Best NoCo Harley shop!
The people in that store are super friendly and very helpful...
Greeley Harley is the best all around dealership !Hands down every department exceeds expectations!You must give this dealership a chance to blow you away...you wont be disappointed.
I see jessie for the most part. He always seems helpful and eager to help
Hobart stayed with my issue until he solved it. I couldn’t be happier with the work and how it turned out. Thanks again
Came to get oil, got what I needed, everybody is always friendly.
I shopped everywhere in Northern Colorado for new tires for my bike. Not only did yall beat everyones price the tires yall recommended are amazing!! Will be a repeat customer for years to come! Thanks again!
All of the staff made my first purchasing experience great. They offered helpful suggestions on safety and maintenance as well as helped me get registered for a safety course.
Professional service, bike was serviced and repaired quickly, washed prior to delivery back to me, great communication and attentive to my hard-to-find electrical issue...I would recommend Greeley HD.
Good customer service with a good amount of inventory
Great experience with John Carr and Janet Gilbert. The entire staff is awesome!
Called in to check on a price and availability on a brake light switch for my street glide. The parts person said they had 2 in stock for $23 or so a piece. He offered to put my name on 1 and hold it for me. Great service. I almost ordered it through j&p cycles online, I was just price checking. Better price and keeping it local”
These guys did an amazing job wouldn’t go anywhere else. Caleb Vasquez was perfect. Listened to my every need and want and got my into the bike I wanted along with Janet in financing got the payments where I needed them. Phil in parts knows what he is doing also can’t say enough on how impressed I was. Thank you all!!!
John Carr was the young man that assisted me in the purchase of my new Honda Pioneer. He was friendly, fair, professional and courteous throughout the entire process. He was clearly very knowledgeable in specifics of the UTV world. I will definitely be recommending him and this dealer to everyone. Thanks guys!
Wild West Motor Sports is the best. Great customer service. Taylor made sure we had a great experience and Cody took the time to show me the Machine, a Polaris 570 Sportsman, making sure I was comfortable before leaving with the ATV. I will definitely be using them again to buy my wife’s ATV. Thanks for the everything.
Thanks to the sales person and finance manager that really helped me get into this motorcycle. I am very happy with my purchase and will go back to this dealership again for my second Harley in the future. Thanks guys.
Great people... highly recommend them for any of your needs.. Talk with Jesse is the service department or caleb in sales for your needs.
Swapped stories with the staff. Prices doable.
As a new rider completing the Harley Davidson Academy, I was looking into buying my first ever bike. I was able to get in touch with Cody and setup an appointment the very next day, which was awesome. He was very knowledgeable and laid back which made for a great experience. He didnt pressure me into buying something that I wasnt comfortable with and provided me with his own personal experiences and recommendations which helped a lot. The sales team made you their #1 priority and was very helpful throughout the whole process. Caleb was also another great salesperson I was able to meet and he was very open to talk too. He was laid back and excited to help me find the bike for me. Highly recommend this H-D Dealer!
The entire Team at Greeley Harley-Davidson made my recent trade in experience a breeze. I rode away on a bike that I wanted big a giant grin on my face that stayed all afternoon riding. Thank you all!!
They have very little on floor as far as motorcycles and equipment. We did buy a couple items but really disappointed in the lack of clothing and apparel available.
Sales Personnel were great got what I need ASAP
First off, Im not just giving this great review for the simple fact that its my local Harley dealership, it is indeed the best dealership I have ever been to. The staff alone really truly cares about every customer that walks through that door, and they take care of everybody. You can tell that every single one of them love their job, they love the dealership, and they all get along well with each other. This includes all the staff, the sales department, the parts department, and even the motor clothes department. Everybody in there has been wonderful and I have been going here for almost a decade and will continue to do so. Never had any issues with any department or person Ive come in contact with, and overall this dealer is just a great place to hang out if you just want to be around like-minded people. Coffee is pretty strong, but hey its coffee from a Harley dealership what do you expect.
Caleb was very helpful and informative on the bike I was buying and helped me through the process. Also helped with choosing a helmet was very professional and respectful. Ill refer others to Caleb and this dealership. Also Ryan smith the General Manager also helped me resolve an issue I had.
Honestly this is some of the best people in the vehicle sales business!Caleb- salesCarl- assistant MGRTaylor- finance MGRPhil- partsJesse - serviceAll provided me with first class customer service which is very rare to find anywhere today!Will be doing a lot of business here solely to give my business to this group. Also, I have found they have very good pricing and have beat the price on everything I’ve bought here vs. Thunder Mountain Harley!Great job and keep up the good work!Matt.
This place is awesome. Great customer service. thank you for the quick approval
Great place as well. Parts department great and little disappointing on motor close poor selection of clothing.
“So I bought my first Harley from Caleb and Johnny A little over a year and a half ago. They were great tough me a lot about the tings I did not know about since I never owned a Harley. Unfortunately 6 months after getting my bike I got hit by a car at low speed but the insurance totaled it out. I was looking for a bike again. Johnny did everything he could to sell me a bike even a brand new one. The only thing was I just didnt fall in love with one that was in the inventory. I had decided before I bought a brand new bike I would run to thunder mountain and see what they had. They had a lot of bikes but again none that just said this is the one but as I was leaving I found a used 2012 street-glide in Tequila Sunrise and I instantly fell in love. I knew that was the bike I had to have. The hard part was dealing with Thunder and tier salespeople was nothing like Greeley Harley and Caleb and Johnny it was a night mare and in fact 6 months latter I am still running temp plates and they are still looking for all my paperwork. The next morning I went to Greeley Harley to sadly break the news that I bought a bike elsewhere. I was expecting the to be sad or even upset that I didnt buy a bike through them. That was never the case they were so happy for me and totally understood that when you see a bike and instantly fall in love that it has be. They gave me some great ideas on some upgrades and fun things to do to the bike and took me over to the service department and got me all hooked up. I Love Greeley Harley and I am a lifelong customer. I will do all of my services and part buying through you and I will do everything I can to use you and send you customers like my buddy Cory Wagoner that just bought a brand new street-glide from you a couple weeks ago. Thank You Caleb and Johnny you guys are the best in the business and I hope to do business with you again soon”
The entire service team is great. They are always helpful and take care of me quickly, whether its a repair job or routine maintenance. They are very knowledgeable and professional.
Thank you to James, Devin, and Philip for helping with my Dyna Low Rider yesterday. All of you know how it much it means to me to get back on the road every single day with my most valued transportation. You make my day anytime I need your help. I am grateful.
Stellar Motorcycle dealer & shoppe.Located the bike I had been searching for over the past several months from my home base in Washington State at Greeley Harley-Davidson.Working with Cody Tracy was a solid experience - he was super responsive via email/phone to provide all the info on the bike to give me the comfort it was the one - I had no concerns on buying it virtually with all of the details, straight up information from Cody. One of the best buying experiences I have recently had.Bike was ready to hit the road when I landed in Colorado to pick it up! Washed, gassed and ready for fun road trip to bring her home. Dealer/Cody did not stop there - the dude checked in on me over my 3-day haul to ensure all was going well, safe.These guys will get my recommendation to my friends, family - hands down!
Normally dont take anything to a mechanic but was unsure of what the problem was for my motorcycle. I called them up and got a couple different ideas of what the problem was and they said that they could get me in today and well run a diagnostic on it and go from there.Well there was no mention of any kind of charge to be done. I assumed they did the diagnostic then asked if we would go through with it. Well I got back and the price it self was ridiculous, way more than a 200 dollar quote I originally got and the new problem they found was 800 and change. I said no and would come and get the bike.I get back and there is a 200 dollar fee for the diagnostic... They said thats what they normally charge and I asked what do you mean. Why wouldnt you say our diagnostic would be 200 dollars instead of oh hey, you owe 200 to get the bike back. Thanks for the heads up and thanks for letting me know I shouldnt be going there for anything ever again.I complaint to him and he lowered the price a little bit and all he would say is I have to pay my guys. Well thats fine just let me know Im paying your guys after the fact. Just had no idea nor did they communicate anything in the price until it was all said and done.My fault too, I should of asked.
My dad and I rode in to purchase 2 poker chips. We were greeted by Kara as she sat at her desk. We went back to the counter where the chips were. There was no one that came to our assistance. My dad went to look around as I went to ask Kara if she could assist me with purchasing 2 poker chips. She jumped out of her chair and she was very pleasant and great to talk to. I would consider her a valuable asset to Greeley H-D. Enjoyed talking to her.
Great courteous service!
I spent Sometime at the parts desk speaking with Philip. He was incredibly knowledgeable and very helpful in planning The repairs and upgrades for my bike.
Cody Tracy was amazing during my visit. Was very understanding, knowledgeable, and not pushy at all. Thank you Cody!
Always Friendly and Helpful Staff
I have nothing but respect for the guys in service starting with DJ great team
I am so grateful for Philip helping me to get the hard to get parts I needed for my Brother in Law in Switzerland. Great Customer Service you are so appreciated
Staff excellent not pushy at all. Very friendly too!
Good deals but no burgers.
Went in to look a road glide and was greeted by cody he was very helpful answered every question honestly took care of me like I was a long known friend his uppers on the other hand were a little more ruthless and tough going I was always told whenever you buy a harley you get a big party thrown for you here I didnt get anything no free 5 dollar t-shirt not even a hooray for you hardly I barely got a business card saying where I bought the bike from to show them the support
I have a 2019 Roadglide special and read forums on adding tpms sensors to my bike. I installed HD sensors and need a flash done. I took my bike to a dealer west of Greeley and they said they could do it and they tried but told me it cant be done and still charged me 97.00 which was a 37.00 discount. I call Greeley Harley Davidson they told me they think they can do it and if they couldnt they would not charge me. Well Hobert one of there techs got the job done and updated my software for the radio for free while the bike was there. He took the time to visit with me and explain what he had did. Top notch service from the service advisors to sales dept everyone very friendly w great customer service. Highly recommended.