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Advance Auto Parts
1488 W Mason St, Green Bay, WI 54303, United States
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Advance Auto Parts
Comments
Ju
Review №1

My 4 year old had to go to the bathroom while we were there and the two guys at the counter happily told us we werent allowed to use the bathroom due to company policy. We went down the road to Autozone where they were happy to let her use the bathroom and take our $125 purchase. Wont ever go back to Advance.

De
Review №2

The guys here are great with assisting as well as finding whats the best fit. You guys are great thankx!

Li
Review №3

The guys went out of their way to make sure i was taken care of. Very friendly.

Ke
Review №4

I spent $250 on parts that I called for and when I got them the parts went to a truck. They didn’t want to give me my money back. Once I receive my money back I had to buy other parts the part that I had to buy were Lugnuts that went to tires for my car the Lugnuts did not fit so I called and spoke to a young man told him what was going on and that I needed to return the Lugnuts once I came to the store the guy told me they can only refund me two Lugnuts mind you it was $73 for all the Lugnuts that that purchase. I wouldn’t recommend this store to my worst enemies.

Br
Review №5

Listening problems...Went to Amazon to get a product these folks had in stock.Employee wasnt listening to me and tried to sell me something unrelated.

M
Review №6

Youre running the mill advance Auto parts store they were very informational and helpful where they could be

Sc
Review №7

Close time on Sunday is 7pm not 8pm like Google says.

Ho
Review №8

Very helpful and friendly!

Je
Review №9

Not my go to store for auto parts anymore! This place has gone down hill in every aspect possible! After ordering online and getting USED Spark plugs I’m Definitely done With this store! I have been Inconvenienced enough with bad experiences the last handful of times, all which could of been prevented on the stores side of it! I’ll be looking for a different place to buy my auto needs from from now on!

Ge
Review №10

Friendly people, good prices

Br
Review №11

Had what I needed. In and out

Jo
Review №12

They had the LED bulbs that I needed and they work great, very friendly said have a nice day and everything

Ro
Review №13

Seems to have nothing in stock... That I need. Its the closet parts store to me, I check it often, its typically a let down.

Ja
Review №14

Helped me get new lock gas cap on truck, taking the time to go out on the cold to make sure it would be easier for me to open as this was a replacement for the hard to open one I had, I give them a 10**********& thanks for a job well done

Ja
Review №15

Philly always does everything he can to get the right parts as quick as possable

Ob
Review №16

Asked the kid behind the counter for a drag link on a ram...told me it didnt have one... I just walked out

Sa
Review №17

Needed to replace a headlight on Nissan Murano that had a very complicated access. Not only did they have the model of light I needed but they were also very willing to spend quite a bit of time to replace it for me. Very good service. Highly recommend. Will be definitely back.

Da
Review №18

The employee was very knowledgeable about the parts that I was looking for he found them very quickly gave me a few options I got what I needed and I was out of the store in under 10 minutes

JA
Review №19

Absolute WORST service in town! Buy your parts anywhere else in the world

Da
Review №20

My drive belt ripped to shreds and Josea had helped not only finding the part but also installed it for me knowing the importance of having that belt. Could not ask for better customer service and I will return to this particular advance auto just because of this great experience!!!!

PA
Review №21

Nice clean store. If they dont have car part in stock, they can get it FAST

Pa
Review №22

Place is overpriced! If you can buy the same product somewhere else..please do! I just use it as a convenience factor!😒

Sa
Review №23

Very helpful employees...Jason helped me and was awesome!!

Sa
Review №24

Went in to get bead sealer. They did not have any on the show floor but they did have some in the back but the oldthinks he knows it all man said it would be way too expensive. Then the other employee went and got it to price check it and it was $12.

JB
Review №25

Always a great experience here. Never had a problem. The manager is excellent. Always very helpful.

Da
Review №26

Great help great price.

Ti
Review №27

Very helpful prices a little high but the people were very helpful

Ma
Review №28

Courteous staff

ya
Review №29

The Hispanic manager flew through our business lot going over 25mph in a 5mph zone almost hit me then had the Gaul to turn around and say whyd you walk out in front of my car.1st of Pedestrians have the right away2nd youre speeding for no apparent reason3rd for being in a manager position youd think hed handle himself a little more professional instead of accusational

Au
Review №30

Jada helped me with an alternator issue, she was excellent . Im from out of state and am pleased to know I have found my go to place for automotive parts in Green Bay .

sa
Review №31

You can use a tax exempt card.Brian does an excellent job

Bl
Review №32

Pleasantly surprised how often they have my part in stock.Although I despise the high auto part prices in Green Bay, I find myself at Advance more often than not.Decent enough parts; instock.

Ja
Review №33

Advance Auto Parts are quick and efficient. They have most of the basic items you need for car maintenance.

Ro
Review №34

Great prices. Awesome people.

Sh
Review №35

Smart attentive staff with an obvious passion for their work.

Ja
Review №36

Nice customer service and a clean store

co
Review №37

Excellent place to buy parts very knowledgeable staff and very helpful

ge
Review №38

Nice place to buy partes.

Ph
Review №39

They might have what you need even if you know what your talking about.

Mi
Review №40

Thank you Vance Auto Parts for coming out and tell me why my engine check light was on for and also help me find the solution not just trying to sell me the most expensive parts that I probably wouldnt even need thank you thank you thank you

Bl
Review №41

Call booking for part, they said they had it, got there, didnt have it. So yeah.

No
Review №42

Always fair prices

Ti
Review №43

Person was friendly and knowledgable.

Lu
Review №44

Dont accept returns, not recommend purchase any here

TT
Review №45

Provided good information

Za
Review №46

Great store good prices

Ti
Review №47

Their faces are all right

Ka
Review №48

They always help me. Even got a rebate on a part I needed. Saved me alot over a shop for light bulb changes

Je
Review №49

Good service 😎

Nt
Review №50

They dont keep your records, hopefully you have your receipts if you purchase a lifetime warranty part.

Pa
Review №51

Great prices

st
Review №52

Took a neighbor druped off car.

Ca
Review №53

The cashier was rude and unhelpful.

Sc
Review №54

Wife went to get some help and not very helpful the guy at the counter didnt seem to care for what she was asking for and all it was was a windshield wipertimes that Ive gone seem to have been very helpful maybe it was just one employee

Fr
Review №55

Not very good service here ... not to well educated in the products they were trying to sell

PA
Review №56

Slow on service but they had what I needed

Ce
Review №57

Good place.

Mi
Review №58

Great service from a to z

Da
Review №59

Good price for battery

St
Review №60

Great parts store

An
Review №61

Always has items in stock

Ka
Review №62

Slow service but with a smile

Am
Review №63

Helpful staff

Jo
Review №64

Had to wait a bit to check out

Ha
Review №65

Friendly staff

sa
Review №66

Good store

Bo
Review №67

Prices

Rh
Review №68

Needed brake pads

Information
15 Photos
68 Comments
4 Rating
  • Address:1488 W Mason St, Green Bay, WI 54303, United States
  • Site:https://stores.advanceautoparts.com/wi/green-bay/1488-west-mason-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 920-405-5276
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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