If I could rate this place higher than 5 stars, I would absolutely do so. They have been phenomenal at helping me find shoes for my messed up feet. I used to be in extreme pain walking every day, and with the dedicated help from the EXCELLENT team here, especially Ryan S., Ive been able to walk freely again. That feeling is priceless- and Im so grateful for the patience, diligence, and thoughtfulness theyve shown me since Ive walked in the door!
Purchased two new pairs of shoes today. Noah was so helpful with options and sizing, making sure I got the shoes that were perfect for me. I highly recommend the Heel.
Megan Sexton was extremely helpful and patient with me. She recommended a few different types and brands of shoes. Because I have overpronate feet, she worked with concern and you can tell she was passionate and easy going. I will definitely ask for her if I am in the area ever again.
Megan was amazing to work with. She went above and beyond to make our shopping experience awesome. She took her time and explained the benefits of the various shoes my hubby tried on and did not push for a sale. Highly recommend The Heel and Megan!!
Katie was amazing to work with! She is so sweet, friendly, and knowledgeable. She made sure that I was 100% happy with my shoe fit. The atmosphere here is very fun and it was nice to be around a bunch of people in good moods! The shoes I got are specifically for shin splints. I purchased them today, but can say that so far I love them. They are the most padded shoes I’ve ever had. Thanks, Katie, for a great experience!
This past weekend my wife and I visited The Heel looking for a pair of shoes for her. She is having some back issues, so we really had specific needs in a shoe. Our sales person was Hunter. He was extremely helpful. Super knowledgable, patient and polite. His sense of humor also made our visit a great experience. The store also has an excellent selection of shoes and boots. We will return soon.
Visited the Heel for the first time today. A friend recommended I ask for Angela. Cant say enough about this lady. She was very knowledgeable and fitted me with two pair of shoes. I am so happy I took my friends advice and went to The Heel. I will recommend Angela to anyone looking for a good pair of shoes!
Yesterday, I had the pleasure shopping at The Heel. I worked with Sossina and was impressed with her extensive knowledge of the foot. Whenever I had a question, she answered it clearly. Sossina listened intently to my foot concerns, examined my feet and helped me choose the best orthotics for a variety of my shoes from running to dress shoes. Thank you, Sossina for your warm professionalism, knowledge and Pedorthist certification! As an RN, knowledge does matter.
Sossina was awesome! She listened to my spine and nerve issues and was very patient as we explored different boot options. She is friendly and has a great sense of humor. I walked out with several boots and would highly recommend The Heel!
The Heel sets the bar on customer service. Customer satisfaction is only the beginning. They are kind, generous, thoughtful, and really genuinely go out of their way to make sure you have the very best shoe-buying experience possible. Absolutely top notch.
Great customer service. Shop local. Buy the comfortable shoes. Living without foot pain and having quality shoes that last are worth it.
We had a great first time at this store. We started at their kids and closeout store next door. I am so glad we went into the main store on our way up to Michigan. Henry was so patient with the six of us. Between showing us different styles, fitting our feet and giving us great customer service, he was the best. We have already planned to return to this store soon.Thank you so much Henry!!
My wife and I were just helped by Hailey, and we couldnt be happier with our purchases. She was extremely knowledgeable and patient with us as she helped us find the perfect shoes for our needs.The store itself is well-organized, clean, and well-staffed. I highly recommend it.Oh! And of course, the shoes are stylish and beyond comfortable!
Yesterday I had the pleasure of shopping in person again at: The Heel. I have been coming to The Heel for quite a few years since my Podiatrist referred me initially. I felt it was time to get evaluated again for size and made an appointment to work with Ryan once again. Ryan worked with me to choose a couple pairs of shoes that fit me perfect. (about an hours time). His patience and understanding my needs to find shoes that look and fit well made me happy. You never get this kind of help at any other shoe store. I drive an hour to get there and it is well worth it.
1st time visiting today! My boss always said if I want a shoe store that will find a great shoe for me go to the heel! So even though I was scared about the cost, I went today. Hunter was fabulous! I told him about my shoe issues and he went above and beyond my expectations! I left with 2 pairs of shoes that I am certain will be amazing! He even recommended a gym that he thought I might like. Definitely an asset to the company! Thanks again Hunter!
Great spot for fitting advice & finding the right pair.Staff is knowledgeable in the craft, offering advice and sizing to keep your feet comfy. Plenty of staff around willing to lend a hand also.I will for sure purchase here again the next time I need a pair of Birks.The upstairs has a small selection of outdoor clothing and a few accessory’s.
This place was awesome! I never knew there could be so many CUTE shoes that would actually HELP my feet..knees..hips..back...etc!!! And while the whole sales team was on point, Ryan S. was OUTSTANDING!!! Seriously dude, if you ever get tired of selling shoes, you can come sell houses with me anytime! Youre truly stellar and a real asset to your team. Keep up the great work. I will be back to see you again!
This place is awesome! EXCELLENT customer service! Katie was our first assistant to find shoes and was very helpful but when she realized the difficulty of my husbands ability to find correct shoes all of his life, she called over Sosina the Pedorthist, who was extremely thorough in her assessment of feet and gait and finding shoes to help my husband with his constant foot pain. He had already seen a podiatrist who did not even do as thorough of an assessment as Sosina did, so shopping here first would have prevented us from wasting the money at the podiatrist. We purchased two pair of shoes(2 different brands) and two sets of inserts. One pair did end up causing discomfort to his feet so we took that pair back and the guy who helped us that time(didnt catch his name) was very helpful in finding a second shoe with a different style in the brand that was working well to replace that one pair of the other brand which had not worked. There was no difficulty in making the return and exchange for the different pair and they have since turned out to be his favorite shoes in his whole life and is experiencing almost no foot pain now. Definitely recommend this place if you have a hard time finding the right shoes. Expensive, but priced appropriately for high quality best brands of shoes on the market so it is worth the investment. Also...forgot to mention that as we were leaving the store, my husband said to me, This was the best and actually enjoyable shoe shopping experience I have ever had in my life. And he hates shopping for shoes because he can never find the right ones and always has to try on so many. Here, they were able to quickly narrow down to just a few for him to try vs the 50 pair we usually have to go through when shoe shopping.
Today I went into The Heel for a return and ran into the kindest employee. His name is Henry and he made the end of my busy busy day an enjoyable one!! One where I walked out with a big smile and a lifter heart!! Great conversation and helpful information regarding a new brand (to me) of shoes. He is what retail service should be like. Thank you Henry for your big kind heart!! God bless!!
Henry G was awesome with helping me find the perfect shoe. He had great customer service and was very knowledgeable about the shoes, especially with my plantar fasciitis. Highly recommend the store to everyone!
I had an amazing experience at the heel. I have a hard to fit shoe size. I worked with Ryan. He went above and beyond to find me a pair of shoes that fit and looked nice. Not an easy task with my shoe size. I highly recommend the Heel and Ryan. I also would like to give a shout out to the cobbler on site. He help me by widening a Strap for one of the shoes. Thank you to all at the Heel. You are awesome.
Visited The Heel for the second time today and it did not disappoint. Hunter, worked tirelessly to ensure I had not only a proper fit for my difficult to fit foot, but also a good looking sandal for my adventure to the AZ dessert. Thank you Hunter for your patience, expertise and wit while working with us today. It was all very appreciated and made a customary painful experience painless and fun .
Took an hour drive well worth it! Store was extremely busy for a Saturday was expecting at least 30 minute wait. Lauren put our name down and less than 5 minutes Matt had me all set! Pair of shoes and inserts made it feel like you were walking on air! Definitely recommend.
I had a great time at the Heel. Sossina was fantastic. She listened to me and found me the best shoes that I ever bought. Thank you very much for all that you did for me Sossina.
Good selection. Friendly, fast service. Only place I found this shoe online in my size. Needed it ASAP. Spoke with someone in the e-commerce area who recommended it was worth a try to ship it to me in Northern Illinois, even though they dont have expedited shipping. The shoes arrived the next day! Unfortunately, the shoe didnt fit, but the return process was simple.
We have been going to The Heel since we moved to the area 2 yrs ago, and we have had wonderful experiences each time. The staff is knowledgable and professional. My husband and I have some specific needs for health and fitness, and the staff (this time it was Sossina... she was AMAZING) took great care to ask us questions, try different things, listen, and provide the VERY BEST service we have ever had when shopping for shoes (walking/running/hiking/casual/and dress shoes). They know it all! We will never shop for shoes anywhere else!
Excellent job and I left feeling like I have the correct shoe for my needs. Henry will be my go to person.
My wife was looking for a good structural shoe that helped her ease the pain on her knee and back. Hunter Towslee spoke with both of us and listened very carefully to what we said. He then went to work and brought out about 12 pairs of shoes for my wife to try on. He was excellent at describing the benefit each shoe had over the other as well as what that shoe lacked over other ones. He was very patient and my wife was able to wear the shoes she picked out of the store. A great experience!
This was the first time I have ever been to The Heel and I had a very pleasant experience there. I needed some shoes to treat some arch pain for plantar fasciitis. The staff is very friendly and I got the impression that everyone there is passionate about taking care of people. Very friendly and knowledgeable. Shout out to Hailey too because she really helped me out finding some everyday shoes with a set of insoles for work, and birkenstocks for recovery and support at home. Thank you guys!
I’ve always had a wonderful experience shopping here. Lauren did a great job finding shoes that felt good and looked cute. Will definitely be back!
I was very impressed with the vast selection of shoes and more impressed with Hailey. She took the time to make my visit fruitful with measurements of my feet and picking the type of shoes I wanted to purchase. Yes, their prices are not low but, there is sales and I know your feet is not where you want to go cheap because, how your feet feel affects you and your body.
A friend and I had been to probably 7 stores to find chacos. We ended up in Green Bay and went to The Heel, leaving with great success! Not only were we both able to leave with chacos that we are thrilled with but we also encountered nothing but happy, helpful, caring & smiling staff. I’d drive 10+ hours over and over again just to shop at the Heel but guess what, I don’t have to, they have a website. So glad to have found this store!
I am so glad that The Heel was recommended to me when I needed to get new shoes as I embark on a career change. Not only do they have a great selection of comfortable shoes (along with socks, inserts, accessories, etc.), their staff is fabulous and knowledgeable. Nina helped me pick out some shoes that will last me a while, but I’ll be back!
Customer service was friendly, efficient, and extremely helpful. They did a price match for me and saved the shoes behind the counter for me to pick up. This business is very customer-oriented and goes out of their way to keep you happy and does whatever they can to make ends meet. They have very friendly staff that greets you immediately and makes shopping easy and enjoyable. Also, they have a great selection of shoes to choose from. Definitely my new favorite store for shoes!
I called the store from out of state to see if the Heel Shoe Fitters carried a very hard-to-find shoe. They had it in stock, grabbed it off the shelves for me, and had it in the mail by that same day. GREAT customer service, extremely efficient, competent and knowledgeable employees! (And great prices, too!)
Recently I found out I had plantar fasciitis and was in need of comfortable, supportive, sandals. I had been told by several friends that The Heel had a wide selection of sandals, and also knowledgeable sales people to assist. I was very pleased with my visit and ended up purchasing two pair of sandals and a pair of shoes. I would highly recommend to anyone looking for great footwear. 😀
Very good selection and very friendly and knowledgeable staff.
The person helping me was friendly and knowledgeable. The store was laid out nicely and clean. She listened to what I was looking for and showed me what would help me and explained why it would help me. I was looking for slipper shoes and inserts that would hopefully support and help my back. The selection seemed decent.
One of the best shoe stores for kids Ive been to. My son has arch issues and they have specialists on staff to help get him in the right shoe and support. Their selection is great from shoes, boots, and sandals. They are always patient with my crew of five who are generally overly excited to get new shoes! They love going to the Heel! Mom and dad do too!
Visited for the first time today and was very impressed! Very personalized experience, and staff is super helpful. Jim helped me today; very pleasant and knowledgeable. My feet were killing me at work and my fingers are crossed that these new birks will help! Thanks, Jim 🤞
Bought another pair of Oboz today. These are great shoes, everything you want in a shoe. Comfort, quality, looks great and long lasting.Henry has great customer service skills and went out of his way to find me the color shoe I wanted. Customer service still happens at The Heel!
Sorry for the delayed review - took us a while to figure out how to do this. My husband was the first of the two of us to shop in your store. He had developed some plantar fasciitis and was looking for better shoes. He always found shoe shopping bothersome because he just wanted shoes and was generally disappointed with the result. He was astounded at your store, when your clerk, Hunter, took all the time in the world to explain how he would approach the problem and then brought out numerous shoes to try. He ended up buy two pair, instead of the one that he intended to purchase when he got there and hasnt had the slightest foot issues since. In addition, he was so impressed with the service, knowledge of the staff (Hunter) and abundance of choices, that he got me a gift certificate for your store. We went shortly after the holiday together and were, once again, able to elicit Hunters assistance. My experience was every bit as phenomenal as Dons - best shoe shopping experience I have ever had. I (we) are extremely impressed with your talented staff and look forward to coming back. They are worth whatever you pay them.
They were so helpful and got me into an amazing pair of running shoes and I love them!! I will definitely be going back when I need a new pair!!
Great customer service. It was refreshing to have someone knowledgeable about the products and able to truly fit the right shoe to my foot without trying on a ton of shoes. The gal that waited on me really listened, quickly retrieved a few shoes she thought would be best for my feet and she got it right, right away.
Just went today to find the perfect shoe. Well I did with all the help of Megan. Thanks so much for your knowledge and the most comfortable shoe. I have arthritis in my Big toes and a high arch and allot of heel pain. Im sure this will improve over time.
Michelle knows shoes and was able to recommend something both comfortable and stylish - exactly what I wanted. I am extremely happy with my new Birkenstocks!
Dedicated staff. Half I shopped there.
My first time at The Heel & won’t be my last. Sossina was very helpful & sized my feet, who knew I wasn’t wearing the correct walking shoe!! My feet thank you!!
Hunter Towslee was a Godsend!!! The visit was all about getting my feet into the correct position. Never once did he make me feel like my needs were not important. By the time we left it was 15 minutes after closing time. I had no idea it was so late! Not once did he or any other employees make me feel rushed. He never looked at his watch, no rushing, just an amazing experience overall. I will be bringing my husband to get fixed soon!!
Upon arrival I was quickly greeted by a friendly team member who made me feel warmly welcome. The atmosphere of the store was bright, festive and clean. The shoe selection was tremendous. My shoe fitter, Matt R., went above and beyond my expectations of exemplary customer service. He listened to my needs and swiftly provided the appropriate solutions. Having several issues going on at once, I was concerned if I’d be able to get my needs met. He introduced me to shoes brands and orthotics that were a perfect match for me. I didn’t know shoes could be so comfortable! I am grateful for his expertise and knowledge. Just when I didn’t think things could get any better, they were running a holiday promotion in which I was blessed with the opportunity to pick gift cards off the Christmas Tree for a chance to win credit towards a future purchase- a fun way to conclude my lovely shopping adventure!It’s important for me to support small businesses and strengthen my community. I am glad I shopped The Heel and look forward to many more adventures. Thank you for the positive experience.
First time here!!! Awesome customer service!!!! Hunter didnt stop until he found the right shoes!!! I will definitely be back!!
Excellent service, educated staff. Sossina was awesome! She made sure I left with pep in my step! Thanks for everything. Highly recommended.
I went to The Heel Shoe Fitters because I am have major pain in my feet. I had a young man named Hunter that helped me out. This young man sure knows his stuff. Thank you Hunter for your amazing customer service.
Friendly, helpful; make show buying fun. Love it! Katie, a new salesperson was GREAT!
Id heard people talk about The Heel but Id never been there. Its bigger than I expected, with a wide range of better shoe brands (Taos, Ecco, Earth, Vionic, Naot, Keene, etc.), particularly those known for comfort and fit. Many have an interesting European look.Prices are generally $100 and up, but dont despair, theres an outlet store attached and prices are roughly 50% lower. If youre willing to do some rummaging, you might find a fabulous deal!The Heel is attractive and nicely merchandised, and the staff is extremely helpful. They call themselves a shoe fitter for a reason!
My wife and I went to the heel for the first time and a employee named Angela was who helped us. Angela was very friendly and helpful and we left with two pair of shoes for us both. The my shoes are awesome and I like how they slide on with no problem. When and if you go to the Green Bay location please ask for Angela she will go out of her way to help you fine the right shoe. The Heel is a good place to fine what you need and the fit you need and as I said mine fit great feel great and lighter than my tennis shoes I was wearing. Thank you Angela for everything you did to help us fine the correct shoes and fit.Happy customerCarl Plaster
Excellent selection and top notch service from Henry! He took extra steps to ensure proper fit.
1. way expensive2. the owner troy will work with you as long as you are showing interest to spend money3. i was told at the register that I could return for a refund when i told the owner i was told that i was mistaken which is not true and then he proceed to make me feel that I.was in the wrong4. the only thing that he wanted to do is put.me in a different shoe after I very specifically and clearly said that I didnt want any other shoe. troy continued to pressureme.5. troy called me to further pressure me and continued to tell i was wrong and to further pressure me into shoes that wont make my feet feel better6 finally troy did not make.me feel very good about myself for telling what i was told by an employee of his. i will not go back. id rather walk in painthe owner w ill likely respond to this saying this isnt what happened. news flash in dont post inaccurate reviews a tell.what happened and how it happened
I always feel valued and that I get the product I need when I come to The Heel. Helpful and knowledgeable staff who really want to help me get what I need for my feet to stay happy. Today was no different than my other wonderful experiences. Thank you to Tory and Jim!
Ryans an example of great customer relationship building. Troy you can be very proud of the business and processes you have in place.
The sales person was very knowledgeable about my foot problem. Excellent service. Will definitely go back. Very memorable.
The Heel was recommended by some family members and I am so glad I went in to shop!! Hunter was so helpful as well as knowledgeable! Walked out feeling confident in my shoe selection and definitely will be returning for future purchases!!
Hunter was fantastic to work with. Pleasant, funny and understanding of my shoe challenge. Definitely going back!
Eventually found what I wanted, wish they had more Fila’s and crocs. I was initially scoffed at by Hunter when I told him I normally wear sketchers and Fila’s, no hard feelings though still decent service.
My dear friend recommended that I stop at The Heel Shoe Fitters as she found a great deal of relief when she purchased some products here; WOW am I ever happy I did!! Lauren is amazing; she listened intently while I relayed to her my problems and provided me with the perfect solutions. Angela provided assistance enabling the entire process to be 5 Star for sure. Highly, HIGHLY recommend these amazing people and products!! Dont suffer with sore feet, knees & hips any longer!!
I am on my feet pretty much all day with my job and recently developed plantar fasciatis. My feet also overpronate, or roll to the inside and my arch is flattening out. I went here to see what they could do for me and I am so happy I did! I spent an hour with Angela A. who helped me get into some orthotics, a great pair of supportive tennis shoes for work and some house shoes. My feet have never felt better! I can tell my arch is getting the support it needs. I went back the next day with my 12 year old daughter and Angela helped us pick out a supportive pair of tennis shoes for her also. My daughter wanted to wear the new shoes home, because they felt so much better then what she was wearing.Wearing shoes that support your feet correctly is so important! I would definitely recommend The Heel and Angela A. for your feet needs!
I stopped in The Heel retail store today for winter light use boots. I was welcomed near the door and asked how could I be helped today. Good start! I was introduced to Haley who was going to show me the mens boots. She was very pleasant and welcoming. We looked at some boots and I asked a couple questions that she was not sure of the answers. Rather then wing it or fall back to some marketing mumbo jumbo, she said she was not sure but would get someone who could answer the question. WOW someone who cares about costumers. Matt came by and helped with the tech question and Haley continued with the boot fitting and finial purchase. The Heel is not a discount shoe store but the quality of service and products goes a long long way in my book to real value. I will shop there again. Thank You Haley and Matt for your hard work.
My shoe purchase experience at the store was Amazing! I usually dread buying shoes because I’m hard to fit..but Sossina made the experience fun and enjoyable! I will definitely be a regular customer! I highly recommend a visit to the Heel Shoe Fitters... you won’t be disappointed!
@huntertowslee was amazing. My boyfriend was referred to THE HEEL by his doctor at Aurora. Experienced pain daily due to foot issue. He took the time to listen to what Mike was experiencing. Awesome job!
Matt helped me find some great shoes that greatly reduced the amount of back pain I was having. He was friendly, helpful, and professional. Worth the buy!
Always have luck with buying shoes here. Ryan is very knowledgeable especially if you have some foot issues.
Love this store! Their selection, knowledge and customer service is amazing. My husband has wide feet, and Hunter was extremely helpful with what brands would work best. His suggestions were spot on, and it was clear that he genuinely loved his job. We left with 3 pairs of comfy and cool shoes! Highly recommend checking out The Heel if you haven’t already, ask for Hunter for great customer service!
Amazing customer service and selection. I love the fact that they have different people that specialize in each department. So much knowledge. I went there for work boots and I specifically wanted Thorogood. My salesman was so good that I decided to leave a tip! These employees dont work on commission, so its absolutely worth paying a little more to support a great local business that knows the right way to treat people.
Hunter was outstanding.Very knowledgeable in the work boot area.Respectful and professional!The Heel is a prime example of why its so important to shop small and local!Great crew!
From the second I walked into the door, I was greeted by friendly staff and asked what I was looking for. Not knowing a lot about the shoe/boot world, I was paired up with Hunter who gave me many options to try on which paired up with my needs. One of the best experiences I’ve had along with the service and help. Highly recommend and will be back!
Was in town working on a job, and needed a pair of good hikers. Amazing selection and top notch service. Hunter was a pleasure to work with. He knows his stuff, and helped me pick out an awesome pair of gore tex hikers. I will definitely be back. If you want a quality pair of shoes and great service go see Hunter at the Heel.
Knowable staff. Good selection and quality.
My mom had never been fitted for a good supportive shoe before, so it took 5-6 try ons, before we got the right fit. Nina was so patient with us and extremely helpful.
My feet HURT. Lauren asked me to walk with just socks on. She asked where my feet hurt. I never heard of rocker soles and inserts that release pressure on calluses. I was so happy to walk in the store and the next day be on my feet serving customers and NO pain.I want here years ago with my pedadontist referral, for plantar fashitis (sp). They helped me then and why I thought I could buy shoes elsewhere, will not happen again.There knowledge of my feet and their products help me be pain free and mobile. Thank you Heal Shoe Fitters.
I can’t say enough about my experience yesterday at the heel. I am dealing with some modifications post hip replacement surgery and Zach the cobbler and Angela a certified pedorthist spent 2 hours with me to make sure that I am on the road to a comfortable recovery. Zach literally came out numerous times to custom fit insoles for shoes that I was purchasing. I feel amazing and couldn’t be more thankful for the true customer service that I have received! Thank you again Zach and Angela 🤗
Ryan was extremely helpful; easy to talk to, very knowledgeable and patient, finding just the right style and fit for new dress shoes. He had creative solutions for my fit (wider ball of my foot, narrow heel). I didnt realize how comfortable they could be! I wont buy shoes from another store. Thank you!
Great service and good prices. The best service I have received in a long time!
My Husband and I went to The Heel to get a Birkenstock insert per his Doctors suggestion. We worked with Angela who really knew her stuff and had a great sense of humor!! We left with 1 insert and 2 pair of shoes each!When I tried on the tennis shoes I was shown with and without the insert, I could see the difference. We both have noticed the improvements in our comfort!Had to go back and make an exchange for a second insert I had bought later. I worked with Matt. He was very helpful and I left a happy customer. Truly a no hassle exchange.We will be return customers.Thank You both!Wendy
Very helpful and very good shoes, just pricey
I ordered from there store by phone, and had my boots shipped to me. After wearing them, I found that they were too small (I ordered my normal size). They could not offer me a refund, as I had worn them, but sent me a larger size in exchange with no problem or extra charge. Great
The Heel was very helpful! The employee that helped me, Angela Allard, related to my situation for having flat feet and my incorrect walking technique. She not only helped find a good fitting shoe for me, but also suggested orthodics and other footwear they own that actually targets the required areas for my foot. The feel of them was amazing and I could feel the difference in my posture and technique right away. Amazing help and amazing customer service!
Stopped in with a friend and ended up buying two pairs of shoes. Customer service was exceptional - Hunter was courteous and very knowledgeable. He took the time to find a perfect fit for me. No rushing and no pressure - just great service and expertise. Prices are more than fair. I would highly recommend.
The employee who helped me in the kids side was EXTREMELY helpful! Great selections, great quality items, great price for what youre buying. No junk or cheaply made shoes here! Im looking forward to shopping here in the future. #shoplocal
Today while visiting Green Bay my son and I visited The Heel and were greeted by Megan Sexton. By far the most knowledgeable, observant and sweet shoe associate we have ever met! My son needs a wider width and finding shoes that don’t look like “grandpas shoes” can be tough. Megan spent over an hour with him and brought out shoes she thought he would like and she was spot on. We walked out with 3 pair and some new socks as happy as could be. Thank you Megan for your patience and knowledge, you made the shoe shopping day FINALLY enjoyable!!!!
Fantastic service, convenient shopping and a great place to find your next pair of boots or shoes. I was elated find a good pair of comfortable work boots in my size and the customer service is second to none. Ask for Matt Rotter he will get your setup
Customer service is exceptional! The best shoe store in the area.
Had a fantastic experience at this store, would highly recommend! Matt Rotter was extremely friendly, patient, and helpful and made sure we were happy with our purchases with no pressure to buy anything we didn’t love. I will definitely be back!
Very knowledgeable staff and great selection of running shoes. Hunter T was super helpful in getting me set up in some Brooks.
My husband and I were referred to the Heel by his diabetic foot care specialists. We were so impressed. The most thorough fitting, evaluation and suggestions were carried out by a very competent, intelligent and caring Certified Pedorthist, Sossina C. We are grateful for her time and recommendations and cannot recommend her, and the Heel strongly enough!
What an amazing place and a fantastic experience! My husband and I were looking for hiking shoes for a trip out West. There was a great selection to choose from and we had the pleasure of working with Hunter who was incredibly knowledgeable on all of the different options. I was so impressed with the level of service and knowledge of the products. We will definitely be back!