We just had brand new carpeting installed through out our entire home! The entire house looks, smells, and feels like a new home.We could not be happier!Thank you to Jim who helped us pick out what we were looking for, and thank you to Chris our installer and his team.Chris and his team are very professional and did an AMAZING JOB!
Great employees, always so helpful and knowledgeable. They do what they can especially during this pandemic still. Keep up the excellent work and dont mind any negative people you may encounter and keep a light mood with all the positive people!
Dalton Carpet Outlet delivers. I was able to find what I was looking for with their help. Our Packer Family Room came to life with the final touch of a warm plushy carpet that your feet loved to walk on. Their staff was extremely helpful and went above and beyond to find just what I was looking for. I had been to other places - even considered the Big Box route. But after seeing the lack of training and concern (if you could even find someone to help you), I decided to keep looking. Im really glad I did. I would highly recommend you see these friendly experts at Dalton Carpet Outlet. They have a great selection and price/quality was also great! The installation people were amazing as well! They were fast and good at what they did. You could tell they knew their job well and had lots of experience. I have nothing to complain about and would go back again. They have top quality products and professional installation.
Dalton is more than just carpet. My wife and I found beautiful Hardwood looking floor covering that was high quality and durable with outlet pricing. The folks there were great to work with. They helped us find exactly what we were looking for. Installation was superior and we had it done quickly – no waiting for weeks like the other places we tried. Thank You Dalton!! I would recommend this business to family and friends.
I will not be going back here. My husband and I paid thousands of dollars to have over 1,000 sq ft of flooring installed in our duplex. The installer (Keith) finished the job quickly, but didnt mention that we should install a subfloor underneath the vinyl plank to even it up with the tile in the kitchen until the vinyl plank was installed. To solve the problem, he suggested that we buy matching trim for the transitions. He ordered the trim and 2 weeks later it came in. But it took 6 months for him to return to our house to finish the trim work. He ignored my texts or told me that he was very busy. When I called the store, they had him return (while I was at work) to complete the job. When I came home, I realized that he hadnt installed the trim around the fireplace. I was so sick of dealing with Dalton and Keith that I decided I would install it myself. Then two weeks later, I got a $50 bill from Dalton for the trim! AFTER WAITING 6 MONTHS FOR IT TO BE INSTALLED!!!!!! I will never use them again.
I had gotten my living room carpet from Dalton Carpet years ago & was very pleased, so I decided to be a repeat customer for my kitchen flooring. I worked with Josh on selecting new vinyl plank flooring and he was very helpful & friendly. That same night I received a call from Keith to schedule the measuring for the next day. We then set up the installation for 2 weeks later. Keith arrived & he got the job done quickly. He was very professional and did an excellent job. When I get treated this fantastic from both Josh & Keith, I will definitely be coming back for my next flooring project. So glad I was able to get the new floor in for Christmas!! Thanks guys & Happy Holidays!!
Terry was super knowledgeable and actually advised us to wait a little because prices were on the verge of potentially going down. Very useful experience in our flooring search.
My wife and I strolled into Dalton Carpet Outlet on a Saturday and were greeted by Nick. We explained that we are selling our home soon and didnt want to spend a ton of money, but, definitely didnt want anything cheap. After finding a carpet style and color combination that we liked in the store, Nick found us the same carpet style at another location in a slightly different color that he could discount for us so they could make room for more merchandise. This saved us almost 20% without sacrificing quality!!!Fast forward to a few days later, and we already had our rooms measured and an install scheduled with Keith.On the day of the install, it was discovered that the carpet from the other location was approximately a foot short so there wasnt enough material to complete our job (patching in a piece was not an option because it would be from a different dye lot). Time to panic? Would I now have to settle for something else and pay full price? Would I have to wait several weeks to get the job finished? Well... I received a phone call from Terry explaining the issue, and he gave us the carpet he had in stock (the original carpet my wife and I saw) for the same price we agreed to with Nick, plus a small discount for the inconvenience. Keith was able to finish the install the following day, and it looks AMAZING.I would 100% recommend Dalton Carpet Outlet & Keith to anyone who is looking for new carpet. You guys rock!!!
We had just bought our first house and We had a wonderful experience with getting our new vinyl plank flooring. Nick was great to work with and made sure he took care of us. They were very knowledgeable. The flooring came in quickly and there were no issues at all!
I had water damage in my master bedroom and needed carpet installed right away. I walked into Dalton on Sunday, they did not have the carpet I wanted in the store but the salesperson Mike checked the other outlets and he had it in the Green Bay store by Monday, and the carpet was installed on Wednesday by Chris who did an amazing job, I even asked if he could tighten up some loose carpet in another room for me and he did it and he didnt even charge me for it. I am very happy with the carpet and amazing customer service ad the great price I got. I will definitely be using them to carpet the rest of my house in the near future. Thank you for the great service. Dena H
Jeremy was great to work with! We entered DCO on a whim and ended up with plush carpet installed, this past Friday! Jeremy answered all of our questions and was thorough. He was willing to work with us with our short notice and had connected us with an installer. Within 2 weeks, we had carpet installed and are looking forward to filling our new space with furniture!
We had a huge project going at my house. We thought the carpet was going to be the first of the projects but it ended up being the last. Everyone at Dalton Carpet in Green Bay was extremely patient with us and very accommodating. I worked with Dave, Teri, Jeremy and Corey... all were very knowledgeable on the products. They helped me find the perfect look and feel for my home. Chris, the installer and his crew did a beautiful job. We are so happy we decided to go with Dalton for our project.Becki K.Green Bay
Great people to work with! Very knowledgeable with a great selection. Will definitely go back!
Easy to find with great flooring optiond. Very smooth customer service at checkout. Tara (with management) made the purchase fast and fun.
Great selection
Tara Coon did a fantastic job at helping me out with carpet & vinyl selections.
Worst experience ever. Dalton will take your money and run. Customer service does not exist here. Nor does honesty and ethics. They did a sloppy job installing my flooring, left thick ugly splotches of grout all over the floor. They refused to clean it! Tried to get some basic customer service out of these people for two years. Get your flooring anywhere but Dalton, and you will be satisfied. Dalton has no ethics. I now drive all over WI with a large magnet on each side of my vehicle to warn others. Each magnetic sign reads: DONT MAKE THE SAME MISTAKE I DID! I GOT MY FLOORING FROM DALTON CARPET & FLOORING. BIG & COSTLY MISTAKE!
Nice selection...had just what were looking for
Great place to get carpet and flooring.
What a jokeWho do I contact about the joke of a store this isCustomer service hahaha what a joke went once and it was bad I left then today went back to see if maybe it was just the worker.No this guy was worseOmg I am so glad he was such a joke that I walked out become handing over 500$ that was with nothing btwWho actually owns or runs this placeI have never ever been treating so poorly as a consumerI have no idea what his deal wasI said are you charging me 2.31 a foot he says it that what your phone saysWhat reallyPlease go here you will see
Lots of options good prices
Sales person not too interested
Always shop Dalton first!!! 😁