Best mattress buying experience ever!!! I will list all the exemplary points of this company:1) No high pressure sales tactics. All they do is supply you with information to make the best decision for yourself. They do not talk down about other stores, or push accessories on you. In fact, as we were leaving the store, the salesmen thanked us for our time and said once we made a decision, if we decided to buy from them, we could just call and order the mattress. He also said it usually takes 1 and half to 2 weeks to build and deliver the mattress. We received ours in 1 and half weeks.2) They do not require you to buy a mattress protector or box spring to maintain your warranty. The mattresses can be laid on floors, platform beds or existing box springs that are strong enough to provide firm support, without voiding your warranty.3) The prices are fixed. There are no sales! The price you see is the same for everyone. With that said, the mattress we ultimately decided on was less than half the cost of our 8 year old mattress, and we like it better than we did that other mattress when had first gotten it.4) The delivery team called several days in advance to schedule delivery. Then they called the day before to confirm. And then the day of to let me know they would be at my house in the next 2 hours, which they were. They were extremely nice and professional. Also, the removal fee for the old mattress was only $15. We would have had to pay $35 to bring it to the dump ourselves.The bottom line is that Yankee Mattress Factory is a fantastic, honest, enjoyable company! Our mattress is spectacular, and my wifes back issues are already much improved since sleeping on the new mattress over the past week. We highly recommend this company!!!
Great service but allowed to browse and try as many mattresses as we wanted. Good comments about each mattress to help us decide. We chose right cause we love our new mattress.
Purchased their Merrimac mattress a couple of years ago and it is still fantastic. It is holding up great and has made each night a great sleep. Looking at their website they may not make this model anymore, but Id recommend springing for something in the black series. Your money is better spent here then on any beautyrest, or anything a mattress store has. I did a lot of research before buying a bed, and I was happy to find Yankee Mattress. You are getting your moneys worth, and Id recommend taking it here.
Excellent product and staff Ken and affordable comfortable well made mattresses
Recently purchased a new bed and mattress. I love it! Sales associate Ed was very helpful in giving me all the information on each type of mattress so I could make the best choice. Cost was no more expensive than buying from a large retail store. The bed frame is solid and well built. I like that its a local company, their product isnt mass produced, and they use a better quality material. Delivered and set up by Tom and his associate. Prompt, pleasant, professional, and respectful. Glad I chose them and would recommend them to anyone looking for a new mattress.
My previous mattress, which I had gotten from Mattress Firm - maybe all of a year prior - had flattened so much that it was making my back hurt regularly. So I decided to check out Yankee Mattress Factory.I was greeted by the store manager - I believe her name was Jennifer? (Im so sorry if I got that wrong, this was last year!) She was very upbeat and happy to help! I ended up buying a mattress for a fraction of what other places were charging for their entry-level models. And yet this mattress even has pocketed coils and memory foam!! I have been sleeping on it for a year now, and even though Im a little on the heavy side, the mattress has not compressed nor sagged in any way. Its VERY comfortable, and I havent had back problems ever since switching - and I was having very bad back problems every day because of my old mattress, and Im not even 30 yet!One of my favorite things about buying a mattress here is that its all local. Its not just Made in America, its Made in Western MA! I was told a man by the name of Joe is going to build it for me and it will be ready in about a week! The mattress was NOT made in a huge factory, compressed, rolled up, and shipped here from China; rather, it was made to order by a local factory right nearby in Agawam, MA.If you dont want to spend a lot of money on a mattress, AND you want memory foam AND pocketed coils, AND you want something thats built well AND locally, then you need to go to Yankee Mattress Factory. Trust me, as a happy customer: you will NOT regret making that decision!!
Our Yankee Mattress experience could not have been better. Stephanie (in the Greenfield store) was pleasant, professional, patient and thorough in her presentation. We tried out several mattresses-sort of like Goldilocks-until we found the perfect one to suit us. Delivery-was accomplished about a week after the order was placed. Tom and Christian were efficient and courteous, setting up the new frame and mattress set in record time. We shopped at a furniture store in addition to Yankee, but there was simply NO COMPARISON. Price, comfort, warranty...everything exceeds expectations.
Very informative. Love the reviews. Bought mattress. Thanks
Locally made, fast friendly no pressure!