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Neal Automotive
5985 W Memory Ln, Greenfield, IN 46140, United States
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Neal Automotive
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Ta
Review №1

Easy to access location. Professional employees. Thorough work, not just minimum. Happy Neal auto was recommended to me. Definitely sharing.

Br
Review №2

Where to start. Talk about most worthless mechanic shop. Took over 3 months to get the work done. It was started and 2 days later sat outside for about 2 months then started for a day and again another month. Once done got charged almost dubble the agreement price. Not once was i informed about a single price change. When he broke the parts he charged me for them. Not just at his cost but added his profits to them. I wouldnt go to this worthless place you could truly go to some backyard mechanic somewhere in the geto and get better work. Not to mention the communication. If you want any you wont get any. You will have to do all the leg work and keep ontop of everything because the owner will be to busy telling you he has to get done with so.e other projects before getting to yours over and over. Over the 3 months i received 2 calls from the business. And if i wanted to know something i had to stop in because the front deck people have no idea about anything going on. Save your money time and energy and go somewhere else this place is a joke.

Bi
Review №3

Theyve taken great care of my Buick over the years.

Ch
Review №4

Great people who really care about their customers!

Co
Review №5

My goodness this place is incredible!! They explained everything each step of the way. I knew exactly what was going on and what to expect. They have just earned a forever customer!

Ke
Review №6

Amazing place of business fair and in a timely manner

Ju
Review №7

Excellent Customer Service and quick turn around for oil change & tire rotation.

Fr
Review №8

The absolute best automotive repair shop this side of the Mississippi!!!! Chris Neal is a highly talented technician who has kept my DSMS on the road for decades. Always delivers 100% on time and I have never had to return my vehicle due to an incorrect repair. You will never go wrong giving Neal Automotive money to perform repairs to your vehicle. I drive away with complete satisfaction knowing my car has been serviced by Neal Automotive.

St
Review №9

If u cant trust someone going 185mph your not going trust anybody. This guy is the real deal. And the Employees How cow i was impressed with there noladge.

ch
Review №10

Americas most wanted

Da
Review №11

Always expert work done. All great people. Complete confidence and trust in their work!

Ke
Review №12

Nice company to work with on your auto

To
Review №13

The owner and office staff are very polite and professional. The repair work is done by competent mechanics. Pricing is much higher than other repair shops making it not a good value. I suggest you call around and get other estimates before you have your vehicle repaired here.

Ra
Review №14

Very nice and helpful! Made sure to help me out with great information and make sure my car was finished on time. I talked with Steve at the front desk and he is super friendly and kind. Definitely going back!

La
Review №15

Im from Michigan and I happened to be in Greenfield to buy a car. I wanted it first to be checked out by an independent mechanic but I was driving down on a Saturday. Not only did Neal Automotive work with me to schedule me in on such a short notice, but they were very kind and wanted to make sure I was getting the most honest opinion about the the car I was to buy without wasting thousands of dollars. They are nothing but friendly and trustworthy! If I lived closer, I would go to them for all of my mechanic needs in the future! Thank you Neal Automotive for helping me make an informed decision!!

Kr
Review №16

Very professional staff. Everyone was so friendly and accommodating. Great communication and service. I could not have asked for a better experience, I will definitely recommend Neal Automotive to family and friends in the Greenfield, IN area.

Ta
Review №17

When I first looked up the address, I seen all the great reviews, and I first thought They must all be paid to say those things. But NO, THIS IS THE BEST CUSTOMER SERVICE I HAVE HAD probably anywhere. They truly go above and beyond to help their customers. They were changing my tire and one of them was missing the rim. I thought my old tire was laying against the house, a block away. And the owner drove me to my house, to get it. And then helped me look for it in the garage. All with a helpful, positive attitude. The whole crew demonstrated this attitude. They have just gained a lifetime customer!

Cu
Review №18

Thankful for the expertise of these professionals.

Am
Review №19

This is the only place I take my cars! Always fair and affordable plus great turn around time for all services! I highly recommend Neal Automotive!

Am
Review №20

This shop is absolutely amazing. We pulled off the highway because there was something wrong with our van. We called 5 shops and they are the only ones that would help us that day. We were 4 hours from home and stranded. The van engine was shot. These people went out of their way to help us! The girl at the front desk even gave us a ride to a hotel! I would definitely recommend this place to anyone!

Ph
Review №21

Chris and everyone at Neal Automotive always has your vehicle and your best interest at heart. Repairs done right. Straight shooter. Integrity first.

Ru
Review №22

Excellent staff and owner, incredible service. We were traveling and they got us back on the road without delay. My wife and I are still talking about them.

Ja
Review №23

Nice and explained everything that was going on with my vehicle.

Mi
Review №24

Took my beloved Jeep Wrangler for a clicking in the wheel area. Corey and Chris diagnosed the problem and fixed it with top of the line parts. Upon a test drive, they discovered another critical problem. They provided me my options and fixed my Jeep as requested. It now runs better than it ever had; even brand new from the factory. Thanks Chris and Corey.

Re
Review №25

Neal Automotive was tremendously helpful to me when my car broke down near Greenfield, Indiana. My daughter was on a road trip in my car, so all I could do was call places near her from my home outside of St. Louis, Missouri. Robin recommended I have the car towed to Firestone since they were the last to work on it right before the trip, and should cover repairs if they were responsible. I later called Robin back to ask what I should be asking of the mechanics at Firestone - how could I know if they were possibly at fault. She gave me a lot of good questions to ask so that I would not be taken advantage of. She even answered the phone after closing, just because she recognized my number. It turned out to be the transmission, and had to be towed from Firestone to a transmission place. But I felt like I had someone in the area who had my back. I got a lot of help from Neal Automotive, even though they never saw my car nor made a dime off of it. Thanks Robin!

Ma
Review №26

Best auto mechanic ever! Fair prices and stands by their work. Ive been going there for 10 years.

To
Review №27

These people are the best, four wheel alignment on my sons 2017 Mustang GT. Perfect!! Great people there and very helpful.

Ch
Review №28

The best, most trustworthy mechanic I have ever used.

Ev
Review №29

I scheduled an appointment on a Friday, Wednesday morning was the earliest availability. I had planned to leave town that morning, but delayed my travel plans because Discount Tire had recommended them. I show up at my scheduled appointment to learn that there was another vehicle on the lift and that they wouldnt be able to service my car that day. Needless to say, it was a very disappointing first and only interaction with the shop.

Ch
Review №30

Neal automotive replaced some front end parts that were worn out. Very easy to work with and very pleasant experience. They did more work than originally planned with no additional costs. Ill be back when my car needs work.

St
Review №31

Great owner, great staff, very trustworthy and honest.. goes out of there way to help you! Wont take my car anywhere else. I drive from Greenwood to see them and send my friends and family to them with the same results!

Ro
Review №32

If you need it fixed call Neil

Ca
Review №33

The team is most helpful. I am always pleased with the service.

Do
Review №34

The Best! I only take my car to Neal... trustworthy, fast, done right the first time and the price is right!.

Mi
Review №35

They have never steered me wrong and their customer service is outstanding. I would recommend them to anyone who wants their car fixed right and at a fair price.

je
Review №36

Awesome service very good mechanics friendly staff very knowledgeable and fair prices !

Kr
Review №37

I took my car In for noise in front and they discovered the true source of my problems. They gave me various options and I chose the lets do it one. So glad I did! Its like having a new car. I didnt even realize how bad my car had become. Thank you!!

Kr
Review №38

The Best!! While driving from Grand Rapids, Mi to Cincinnati, we discovered we had a wobbly front tire on our truck, as we were driving thru Greenfield. We were nervous driving with it like that and with 2 hrs yet to go, knew it needed immediate attention. We pulled into Rileys. Only to be told they wouldnt even look at it for 2.5-3 hrs. I called Neals and Robin could not have been sweeter! They got us in immediately (she even invited me into their very clean office and brought me a soft drink.) Within 45 minutes, we were back on the road. The people of Greenfield should be proud of this business gem. Thank you, Neals Automotive!

Ch
Review №39

Great service - Go out f their way to help you.

Jo
Review №40

I called about getting an estimate for my car. He said it would cost me $15. When going to pick my car up, he charged me $45. After asking why it raised he said he charges his mechanics 22$ an hour. He brought it down to $30. I am never going there again. He will screw you any way possible.

La
Review №41

Good service. Nice people

Ro
Review №42

Always dependable affordable place to go

Da
Review №43

Fast and friendly service......... I drive all the way from Carmel for them

Bi
Review №44

Great service good priceing

AJ
Review №45

Always good service

Am
Review №46

Affordable and reliable

Eo
Review №47

Great mechanic

Bo
Review №48

Friendly and helpful.

R.
Review №49

The best

Ph
Review №50

They fixed my IWE!!!

Ma
Review №51

Overpriced parts and labor!

Information
4 Photos
51 Comments
4.7 Rating
  • Address:5985 W Memory Ln, Greenfield, IN 46140, United States
  • Site:http://autorepairnewpalestine.com/
  • Phone:+1 317-891-1000
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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