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Trotter Brothers Flooring
3130 Battleground Ave, Greensboro, NC 27410, United States
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Trotter Brothers Flooring
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An
Review №1

I used Trotter Brothers to install new flooring throughout my entire home. They did an excellent job from helping me to select the flooring that complimented my tile flooring to installing the flooring. They are perfectionists when it comes to the products they use, to the completed install. If something is not right, they fix it immediately, and to your satisfaction.Cooper Trotter was wonderful to work with, and was a large help with any questions I had. Their prices were more than reasonable, and their products are top grade. I chose them because they are a very well established Greensboro company that has been in business for many years, and after seeing their finished work, I can understand why.I love my new flooring and would highly recommend Trotter Brothers to anyone considering installing new flooring. I would love to give a big thank you to Jerry and Aaron, for the wonderful job they did.Thank you Trotter Brothers for a job well done.

Th
Review №2

Customer Service was top notch! I had a pleasurable experience from start to finish. Although I was unable to go to the showroom, the personal attention I received from Cooper Trotter was just what I needed. He always made himself available to answer any questions; I was able to choose my carpet online, and we conducted every aspect of our business over the phone. Carpet was ordered on a Monday and installed the following week. The installers worked fast and efficiently and cleaned up after themselves very well (seemingly a lost art with contractors nowadays). Overall, I am extremely pleased with my carpet installation. Mr. Trotter made me feel like I was his only customer; Im so glad I went with Trotter Brothers and I highly recommend their services.

Br
Review №3

Worked through our Realtor-Job completed in a timely manner at a reasonable price. Work looked good in listing pictures and received favorable comments during showings.

Te
Review №4

Very satisfied. I worked entirely over the phone with Mr. Trotter to install carpet and linoleum in a basement and bath for a rental home I own on the lake in Greensboro. While I never saw the actual swatches in person, Mr. Trotter picked out perfect colors to blend with the existing carpet. I couldnt be more pleased with the companys professionalism, enthusiasm and more importantly their passion for pleasing the customer.

Jo
Review №5

Thank you for sending a great team to complete ProMessenger of the Carolinas carpet installation. Their professionalism helped to minimize the disruption to our normal business. I was very impressed with the teamwork they demonstrated in planning and implementing the job. The carpet looks great, and I appreciate everyone’s efforts.

Da
Review №6

Highly recommend Trotter Brothers flooring. Easy to work with and to schedule, fair prices, and the installation crew did a excellent job. My wife and I couldnt be happier.

Bi
Review №7

I highly recommend Cooper Trotter with Trotter Brothers Flooring. He recently installed our hardwoods and carpet. Both the materials and the installation were superb. He provided great pricing and top notch customer service, and worked with our schedule. He was very patient as we worked through several different styles of materials to finally get the ones that were right for us. If an issue came up, he was there to fix it. Would definitely use them again.

DO
Review №8

Cooper Trotter is the best place in town for carpet installation. Dameon and Mike were very careful with the carpet replacement and moving the furniture. They did a great job . I am very happy with the job they did.I would recommend them to anyone.

Er
Review №9

Did what they promised on time and done right. Minor cosmetic issues only. Eric from Lombard IL

Ro
Review №10

They are wonderful to work with. Highly suggested.

Ja
Review №11

Hunter with Trotter Brothers took great care of us when we added additional wood floors to our newly purchased home. The new floors matched the existing floors perfectly and look amazing. The installers were efficient and worked within our deadlines. They left the work area clean and neat upon completion. We highly recommend Trotter Brothers.

H
Review №12

I had a unique situation in that my floor was extremely hard to remove. Im working with Hunter and he wants perfection. I admire this company with integrity. I have just a couple finishing touches left before its complete. My floor is beautiful!! After the final two issues it will look even better!! Its already being admired. Im hoping to have carpet replaced as well.

Cl
Review №13

Trotter Brothers helped me replace flooring in a laundry room on short notice, had extremely fair pricing, and were very professional.

To
Review №14

Trotter Brothers Flooring did an excellent job on my carpet. From the moment I walked in their retail front I was greeted by professional, knowledgable, and friendly staff. Their crew was friendly and fast. They even hauled off all the old carpet with them. I would definitely hire them for future projects and recommend you to hire them for yours!

Da
Review №15

Hunter and his team did an outstanding job with carpeting our new guest bedroom and unfinished stairs leading down to our basement. In fact, they found an issue with the stairs not being finished properly and recommended a wonderful carpenter/handyman to finish them up the right way so the carpet would look its best. Were so pleased, we may have them carpet the basement as well. Hunter is a sweetheart and their prices were very competitive, so their customer service spoke volumes over what you can get at a bit box retail store.

Ad
Review №16

Trotter Brothers is a great small business. Instead of running to one of the large stores for your flooring needs I would encourage you to talk with Hunter Trotter. Great products, wonderful installers, and very competitive pricing.

He
Review №17

Very accommodating! Great suggestions! Exceptional installation. Just a great feeling working with a professional group of people. Keep it local, we all benefit! No wonder they have been in business for many, many years! Thank you Trotter Brothers, I couldn’t be happier:)

Pa
Review №18

Trotter Brothers are the best. they did a great job assisting us with our selection. the ordering and installation was fantastic. We will use them again!

Gi
Review №19

Absolutely amazing. Hunter always says they are the store that gives you more. And they definitely succeeded. Great price, great service. Super professional installers. If you need any flooring or tile work definitely give them a call.

Ta
Review №20

Trotter brothers: very professional and the knowledge that they had about the ceramic tile/ porcelain tile that I wanted was very informative and helpful!. I did my bathroom floor and bathroom shower and around my jacuzzi tub and backsplash in porcelain tile with boarders and I am extremely pleased. Great family company with great professional installers!! I recommend them and will use them on my next project !

Cl
Review №21

Trotter Brothers sent out a very professional and expert team to carpet our upper level. The quality of the carpet and backing and their fitting was excellent. It is all holding up perfectly two years on.

Er
Review №22

Ive hired Trotter Bros. for two different houses and projects, and with both they did a great job in addition to being professional, courteous and just plain nice folks to work with. They did a terrific job of refinishing 35+ year-old hardwood floors that were under carpet. And they did a great job with a new carpet install. I highly recommend them!

De
Review №23

So Im going to start off with. Im am not going to beg you to take my money.I am in the beginning stages of getting my home renovated. Yes my home needs LOTS of work. First things first Im going to get the floors done. That alone will upgrade the interior of my home. Well I called 3 different flooring companies. Trotter Brothers had some of the best reviews, along with one other company. Well I had both companies come that same day (different times) to get measurements. Trotter Brothers came first. I told him what I wanted, he was educated in what he was speaking, took my email address, everything. I asked how will I get the quote, phone, email or what. He said email. It never came. I called was told Ill get a call or email back with quote. It never happened. So apparently they dont want to fix the floors in my home. Im not going to beg them to take my money. I went to another company. I apologize for the typos. I was very upset.UpdateThey did get in contact with me AFTER they saw my review. I am not trying to knock anybody’s hustle, however it’s not a good look for you to contact me after you see my review, then ask me to edit my review.......

La
Review №24

Trotter brothers are my go to vendor for all my rental properties flooring needs in the Triad area ! They are very accommodating with schedule and prices are great! I recommend them 100%!!I only wish they were in the Maryland area!! I’d use them in a heart beat!! Open a store near DC please!! 😇

Mi
Review №25

Working with Trotter Brothers Flooring was a great experence. I needed nice flooring fast as we were trying to get our house ready to sell. Hunter came out and gave me a quote two business days after I made my first call to them and 4 business later the floor was in and looked fabulous! He matched it to exisiting flooring in the house and got us just what we needed for the area. We had thought about trying to buy flooring from a chain store and install ourselves, but I am so glad we didnt! Hunters professional knowledge made a huge difference and his price was very reasonable. I will be going back to Trotter Brothers next time I need flooring.

Ch
Review №26

Buying a product was relaxing and no pressure what so ever.

Be
Review №27

The customer service was on point. Installation was quick. I am very happy with my overall experience!

Bi
Review №28

There are scores of flooring companies in Greensboro, NC. We chose to do business with Trotter Brothers Flooring. Our primary contact from the start of our project to the end of it was Cooper Trotter.Through the years, my wife and I have witnessed the slow death of customer service, so it was pleasant to return to a business where customer service is the norm and not the exception.Cooper Trotter is THE most attentive, detail oriented businessmen we have worked with. He says what he will do, and then does exactly what he said he would do. Its hard to find people like that.We had some new hardwood installed in a hallway and in our closet. But the biggest part of our project was refinishing almost 600 s.f. of 25 year old hardwood flooring. Cooper quoted a fair price; then his workmen began exactly on time and finished the job ahead of schedule.We, and especially my wife, are completely satisfied with the workmanship and end result. Trotter Brothers transformed our homes old, worn flooring into a showplace--again ahead of time and on budget. There were no Oh, by the way... tricks at the end of the job. What was promised was delivered.We recommend Trotter Brothers Flooring without any reservations or qualifications. Wed use them again in a heart beat. Good, honest folks who are consistently pleasant to work with are hard to find. You can trust them. What a concept!Bill ShoreGreensboro, NC

Ja
Review №29

Thank you Christy for the carpet.

Bi
Review №30

On initial contact this company was prompt, professional and courteous. In the end however, I waited three months for a job that was expected to take two weeks. And even then, I had to go to the store and demand the carpet I had paid for 3 months earlier, take it home and install it myself.I suggest anyone doing business with this company pay on completion of the work. Otherwise they will not be responsive.

El
Review №31

Trotter Brothers Flooring has installed carpet and vinyl tile for my husband and I on multiple occasions since 1995. The installation is always impeccable. If there is a problem, as there once was with a manufacturing defect, Cooper gets it corrected quickly. Very attentive, responsive, and capable team!

La
Review №32

Very professional, yet understanding and patient. Willing to explain process and gave options. I would recommend 100%.

Ed
Review №33

Always great service and prices. Support local!

Al
Review №34

Trotter Brothers did a great job in putting in carpet in our new house.They were right on time and did an excellent job on the installation.All done at a very reasonable price.

Nu
Review №35

I had a great experience with Trotter Brothers to replace the carpet in my house. Cooper worked with me to meet my timeline and budget. Great company to work with, reliable and professional.

Ma
Review №36

Quality work for a competitive price, very professional and friendly, and willing to work around the schedule of the other companies doing work in my house.

Ma
Review №37

You need flooring or installation... They have it or can get it 😁

Hu
Review №38

Awsome!!! We aim to please and we want to earn your business.Great Sales Professionals!Great Installers!Wonderful Staff!!

Sh
Review №39

Courteous, professional, very satisfied with Trotter Brothers service. Will definitely return for any future flooring needs.

Jo
Review №40

Highly recommend

Do
Review №41

Best $s & flooring installation

Id
Review №42

I have used Trotter Brothers for 3 separate homes. They exceeded expectations and I will use them again!

Ch
Review №43

Was able to find some specific flooring to match what I already have that other stores were unable to locate.

Go
Review №44

Asked for a quote...it was too high but he said hed get back to me. Called me the next afternoon & had started the work without my authorization!!!

Information
21 Photos
44 Comments
4.6 Rating
  • Address:3130 Battleground Ave, Greensboro, NC 27410, United States
  • Site:http://trotterbrothersflooring.com/
  • Phone:+1 336-282-2013
Categories
  • Carpet store
  • Carpet cleaning service
  • Carpet installer
  • Fire damage restoration service
  • Flooring store
  • Wood floor installation service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
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