Great treat for a childs Birthday gift, and they get to make it themselves & name it which makes it magical.
My boyfriend and i went on a mini date here and we were helped by lee, he was truly lovely and made it really fun
Wow! What an amAzing experience and all down to the ‘lovely Lily’ who did everything in her power to make my son’s birthday feel extra special. I would highly recommend this store and even with Covid restrictions in shops, it all felt normal and honestly has been one of the nicest experiences we’ve had in any shop for a long time! Thank you Lily, you really are a top banana.
Very good great customer service bears look fantastic
I think the staff, including Lily the manager, make this place so great. Nothing is too much trouble and you are made to feel special. I took my daughter in on her Birthday, after talking to Lily about it in advance. We built a Harry Potter bear and my daughter loved it. Fantastic place, highly recommended.
Amazing place and very helpful 👌staff.A big thank you to Lilly I hope I got the name correct as she was Amazing 👏
Amazing service and made my lad very happy😊
Great place for people of all ages! The staff are super friendly and there so many bears and animals to choose from with lots of accessories.
Didnt have what I wanted, my fault as Ive left it to late. The manager was really helpful.
Went to builder bear with my gf for her Christmas present and as soon as we walked in a employee greeted us than they showed us around and was so postive. would recommend for anytime. but its expensive but worth it for the experience and the look on your loved one face or your own.
Absolutely awesome place. Staff were brilliant with my daughter, involving her in the making of her birthday bears. Really friendly staff, big, clean, tidy shop with loads of choices of bears and animals, so many clothes and accessories to choose from, build a bear wardrobes and furniture. Free bear birth certificate with each bear with you can personalize. Great experience
Super friendly staff that I tend to get into geek conversations with a lot of the time, very approachable. Only issue I have is that the staff a trained to swamp you as soon as you enter the building before even having a chance to see what they have. Literally, you walk in a couple of steps and they crowd you saying have you been here before, can I help, what are you looking for?. This approach is aggressive and makes me avoid Bab a lot of the time. Also super pricey.
Always friendly and helpful staff. Love the birthday month offer 😀
We popped in today to buy 2 bears, 1 for our granddaughters birthday and 1 for a new grandchild coming. Never been in the shop before as were from Wimbledon and just in Brighton for a long weekend . We were helped by a lovely guy called Craig. Such fab service from him, hes a real asset to the shop . It made our shopping experience in the store an amazing one . I have to say though all the staff were lovely. Its a really lovely shop, well definitely pop in again.
Great fun for the kids but can be expensive with all the extras. Daughter loves the Teddy a must at least once
Staff Are helpful friendly and make the visit informed...Bit pricey on the clothes... they are so cute!! Looking at least £40 .. for stuffed toy and outfit.... But a really great experience for a special treat..
Nice experience and really friendly staff, especially Aisha 😊
Lots of fun!! Made my first build a bear and so did my boyfriend. Even though were adults we didnt feel judged or rushed by staff. Staff were kind, friendly and chatty. Lovely atmosphere and great memories were made!
Staff are lovely in there around kids. Plenty of opportunity to have a nice little afternoon/morning in there.Fuzzy Bear100 on YT
The staff ask children if they want extras whilst the adults can’t hear or understand what’s happening. Then at the end of it being sewn up you get an extra £20 on your bill... it’s crazy that they won’t ask the person who is paying that question for all the extras ! So keep an eye on them quietly asking your kids questions. Or clearly say no extras. So awkward but the staff shouldnt be trained to mug adults off using children to do it.
My daughter loves going to build a bear. The staff are always so happy and helpful. Great with children. One of the best shops .Always 5 stars.
Little girl loves it in this shop. All the staff are so friendly and helpful. Its a shame more retailers cant follow in the footsteps of build a bears customer service.
Kids absolutely loved it. Very friendly staff
Review by my daughter, aged 11:We love Build A Bear Workshop, all the members of staff seemed like they were enjoying what they were doing! We went today and were assisted throughout by Declan, who was really helpful and enthusiastic! I have been to this particular Build A Bear Workshop many times before and every single time I have been there the service has been FANTASTIC and I have enjoyed myself every time I have been.
Staff are so welcoming and lovely here.
Lovely experience for my granddaughter. It was a treat for her 4th birthday and the staff were lovely,she wants to do it every year!
Kids loved the experience at Build a Bear. The staff are really friendly and enthusiastic, and great with kids. No hard sell, gave lots of time and engaged with kids throughout.Good range of teddies, and loved the Super Mario range.The kids saved for months to go and it did not disappoint. Thanks to Brighton BaB staff
Black curly haired gentleman so friendly! He made my teddies so nice!
We visited the bulid the bear workshop and I was told by a friend of mine that just because it was my daughter birthday present we get discount and pay the price of her age. Anyway I did mention to the staff but they totally ignore the fact they didnt said anything or explained anything to me.Very disappointed and felt been treated unfairly by the the staff. So we are never going back.😥😥
Its very good and I love the stuff I bought its a great shop and you can explore the fun in bears I would recommend for the clouthes and accessories to be a bit cheaper but its great for partys
Another great visit to build a Bear for my great nieces birthday present. Staff very kind and made the experience fun. So much selection.
Oh boy Its great place to bring your child for a birthday gift. But let them choose themselves
This place is amazing! My son loves it here. The staff are so brilliant! I highly recommend them.
My son loves this place. Staff are brilliant and really engage with the kids
The staff was lovely, absolutely amazing. There was no pressure to buy anything and they made the experience so much fun even for two grown-ups buying for their daughter lol.
Good sized Build a Bear store with plenty of skins to choose from. It also stocks a broad range of clothing and accessories for the various style of bears.
Great place to make your own soft toy. Good selection of character with accessories.
Great to see your bear skin being stuffed, great features to add, clothes a bit pricey
Made grandson very welcome. He is hugging his Teddy bear box very tightly
I went yesterday with my little girl the service I received was god like treated my little one like a princess the guy in there was very helpful and was a funny person loads of laughter thanks
Great for gifts for little ones. They do excellent parties and the staff are always brilliant with the kids.
Staff are really friendly, its clean, well presented and my young boy loved every minute of being in this store.
Amazing my daughter and her best friend go there every time we go to Churchill square theyre all ways saying can we go there
Love the staff in this store so much, get treated like a big kid every time, and take my other halfs little boy who loves it also Now have six build a bear stuffies of my own, plus he has 3! Will continue to add to my collection and cant wait for our next trip!
The best build a bear in the uk i think! Fantastic! The guy who stuffs the bears is so happy to help!
Great for the children very enthusiastic staff a little expensive but the kids loved it, tbh the young lady on the till took around 5mins per person trying to sell other items
Not very happy on the pay your age day.Got there for half past 10 in the morning and had no time spaces until 4pm the same day!!!The sale has been handled appallingly!!!! What did they expect us to do for 6 hours!! Plus school pick up gaps. Could of been handled alot better by say booking a slot online, save waiting for hours
Very nice service and they have better stuffed animals than US
Very helpful staff. Lovely atmosphere. Great location.
As much as my kids love this place, I feel they use that popularity to draw them in despite being incredibly overpriced and a bit of a gimmicky store.
Good variety of bears and accessories but expensive. Staff can be a bit glum considering its a shop aimed at young kids.
Fantastic place, my son was so excited to make a teddy
Cool store, can see a bear of your choice being made
Happy little girl, great staff always instill a sense of magic.
Wonderful place. My children loved it.
I just look in if I have a life the right are I like is shop
Always a que but always worth it
Vastly over priced poor quality dont shop there even if your life depends on it I would rather die painfully than set foot in there again
Went with my friends kids. Lots of fun and excitement for any kid.
Great quality products and friendly staff
I love it there I am a man child 2 years under the age of 40 I have downs syndrome needs to be grown up when it comes to buying bears I can not stop myself every 2 weeks
Mad ting fam, if you need bear cuddles come here g in it
Fun concept. Pretty pricey though
Prepare to be ripped off.
So swag
Very small with few teddy options and long lines
Always helpful every visit
Love it here lovely staff
Great fun for children
Helpful staff.
Great fun for kids but the clothing and accessories are overpriced.
Great shop for children
Very busy long queue and waits
MY little girl loves it
Good fun for grandchild
Really good
Great fun
Evan loved it
The staff are nuts 🤪
Very friendly staff
Theres no word that can discribe it......Just 🌟 🌟 🌟🌟🌟
Wonderful
Slow slow slow
Overpriced
Expensive
Great for kids
Paw patrol everything
Pokemon
Churchill square Brighton
The staff are very professional in dealing with children. A very interesting store where children can choose a personalized toy and various accessories for it. A child can choose a teddy bear for as little as £ 4 a month. Lovely.
Very nice coworkers, are very friendly with children. Large selection. Offers to dress the stuffed animals. For cuddly animal lovers recommended.
Very cool store. Here you can create a bear to your taste, dress it and decorate it. In addition, you can buy him a passport and make him an official plush citizen of Great Britain.
Superb and magical shop with very friendly staff who are attentive to all their customers. I highly recommend 😻💖💖💖💖
A unique experience for the little ones.
Very beautifull