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Sentry Home Mart Inc
5105 W Market St, Greensboro, NC 27409, United States
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Sentry Home Mart Inc
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Ka
Review №1

Thank God for anything other than Lowes. Extremely well organized. Since going there for the first time two weeks ago, we have been at least four times. The guys are super chill and seem to have an actual sense of humor. I just might get my chainsaw blades sharpened by them too. Great place.

Li
Review №2

Friendly service. Excellent Stihl selection.

Th
Review №3

Its one of my favorite hardware stores in Greensboro. Its so quick to get in and out and they almost always have what you need. Not to mention that they are a Stihl dealer.

Br
Review №4

Great hardware store with great products and great service. This store has inhouse small engines repair which is great.

Gl
Review №5

Masks required an all employees wore masks. The gentleman that assisted me greeted me as soon as I came in the door. He took me to the area to show me what I was looking for. I chose a trimmer. He filled it with gas and tried it out to make sure it worked. A second young man checked me out, explained the warranty and loaded my purchase in my vehicle. This was excellent customer service. This store is not in the county in which I live; however, will drive back to this particular store for hardware services because they were so nice and helpful. Again, excellent customer service.

Je
Review №6

I took two push mowers in for repairs on Tuesday March 16, 2021 and had them both back fully functional on Thursday March 18, 2021 at a very reasonable cost. I highly recommend them for repairs. I’m trusting them with my riding mower this weekend.

Ch
Review №7

Neat place. Unusual selections, yet they had the usual hardware store items.

Ro
Review №8

Poor customer services. Poor mask wearing by staff or enforcement by customers very dated store and product selection

tr
Review №9

Great small local hardware store. They have some of the hard to find things that the big box stores dont want to carry. Friendly staff and easy access makes this a great place to shop.

Wi
Review №10

Didnt find what I was looking for but the staff was very knowledgeable and courteous to help me find what I needed.

La
Review №11

All I got is attitude from a kid too busy breaking down boxes to listen or help. Ace was not the place. Jerk.

St
Review №12

Sentry Home is a great local store with most everything I need. They are very helpful and attentive. I am always greeted and asked how they can help. Great service and Dyllan and team go beyond to assist. I’ll be back

St
Review №13

New favorite place for hardware supplies

Xa
Review №14

Love this Ace Hardware great friendly and knowledgeable people every time I go in the only thing I have as complaint would be please actually stay open your scheduled hours theres so many times Ive came by and youll have clothed a half an hour one hour early

Ch
Review №15

These guys go over and beyond to help you. They do have a smaller inventory than the big box stores but it is nice to have someone there to help you figure things out..

Jo
Review №16

Always seem to have what I need in a pinch. Pretty cool, laid back atmosphere. Store employees are always nice.

Cr
Review №17

Great place, always have what I need

Ti
Review №18

Other than the check out guy not wearing a mask correctly, great place

Ja
Review №19

Very knowledgeable staff, always ready to help. Spare yourself the pain of the big box stores hardware places (lowes and home depot) and go to the place with helpful hardware pros Ace!!

Ka
Review №20

Very knowledgeable and helpful people.

He
Review №21

For many decades, this hardware store has always had whatever I need (and everything that I didnt know that I needed until I browsed through the store). The staff are friendly and knowledgeable and will have you in and out in a flash - no more wandering up and down acres of aisles trying to find what you need. They also offer trustworthy repair services for small-engine lawn care equipment.

Br
Review №22

It is relatively small, certainly in comparison to the big box stores but it had what we needed AND THE STAFF WAS HELPFUL AND FRIENDLY.

TJ
Review №23

Super excellent customer service and really affordable prices. These sort of places are sooooooo rare to find these days. Support local and spend your money here. They deserve it!

Pe
Review №24

Very helpful and friendly staff. A big variety of items available for purchase. Good prices, easy access.

Me
Review №25

Friendly and good service

Ke
Review №26

Always personalized service. They know their stuff. No big box stores can m as tch them.

St
Review №27

This place used top be amazing. Cant say too much about them now. I will find another place for mower service.

St
Review №28

Friendly and helpful

Da
Review №29

I ordered 2 rockers for my back porch that will be in next week.

su
Review №30

Jimmy was awesome found everything I needed. Then went above and beyond to color my cords so I would do it correctly.

Ma
Review №31

My brother and I have never written an online review, but due to the service we received from Tim, Greg and Darrell, we felt we needed to. We brought our mower in to be fixed and they went above and beyond to get us back to work in a timely manner. From the sound of the mower, Tim knew it was 1 of 2 things and he worked hard to figure out which one it was to ensure our safety and ability to get back to work quickly. This was not our first visit, we have always been treated respectfully, but it was the most personal and certainly not our last visit.

Pa
Review №32

Excellent selection. Has what you need. My only issue is the Fox News constantly on tv. Lots of better options.

Li
Review №33

When I walked in the store, I was immediately greeted and met by a young man who asked if I needed help. Being one of the customers that I hate, i said yes, but i didnt really know what I needed, some kind of plumbing tool. He walked me over to the plumbing section and we settled on a basin wrench. He opened the package and showed me how to use it. After trying to get my old faucet out for 2 hours, this tool was exactly what I needed and I finished the job within 15 minutes. Just goes to show that with the right tool and a knowledgeable salesperson, the task goes a lot smoother. In my frustration, I didnt notice the sales persons name, but you know who you are. You saved the day and my sanity. Thanks!

Re
Review №34

Good store

Tr
Review №35

I was pleasantly surprised with the service I received here. They treated me more like a neighbor than a customer. The key they made for my 1967 MGB worked perfectly. Im going to be doing more of my shopping here rather than the BORG.

Ch
Review №36

They make you wear a mask. I just go to Home Depot instead Good bye ace

Ja
Review №37

Good store had a lot of stuff

Ja
Review №38

Nice, knowledgeable folks. Quick, courteous service!

Ry
Review №39

These guys are awesome. Always helpful. So much more personallblenand knowledgeable than what you get at the big box stores. I have some plumbing issues on my basement and they helped me figure out the problem and find all the parts to fix it. Saved me $300 on a plumber. Had Management out in the parking lot cutting the PVC pipe for me. I would give 6 stars if I could.

Yo
Review №40

Very knowledgeable. I was prepared to buy a chip car key, so I could lock my car while it warms. But the great guy that helped me asked me Do you want a key just for your car door instead? I had no idea that could be done. I talked to another Ace hardware location & the dealership Niether even mentioned this option. TRULY APPRECIATE HIM

Jo
Review №41

Got my chainsaw here and get my blades sharpened.They were able to get my chainsaw fixed in 5 minutes of looking at it. Thank you guys!!!You have a loyal customer here.Great Customer Service.

Jo
Review №42

A little bit of everything. I ordered online with free site to store. They close early so check the hours before going. Refurbished yard equipment and a small engine repair shop. Good, old-fashioned hardware store.

Ki
Review №43

As a landscaper I depend on these guys all the time to get quick, reliable repair work done. They are friendly and helpful every time. I get my equipment back and it’s been completely cleaned and serviced to perfection. I recommend them all of the time

Ca
Review №44

I absolutely love this Ace Hardware Century home Store they help me in every way every time I come thank you so much guys

Bu
Review №45

Great customer service! DJ explained what he thought was wrong with my mower, and he was spot on. I dropped it off around 11:00 AM on a Saturday, got a call before 1:30 PM saying it was ready for pickup - and the cost was about half of what it could have been. Fantastic experience especially after going to Farmers and STI who acted like they didnt want my business. Highly recommend!

Ke
Review №46

Most helpful staff and great products!

st
Review №47

Always helpful and have shelves stocked.

Ro
Review №48

Actually love this place, keeping my money close to home Great service too top it off,FRIENDLYgroup of men. Working here too!!P.S.AM IN HERE EVEN WHEN DONT REALLY NEED ANYTHING.JUST TO DROP OFF LUNCH BREAKFAST ...WHEN I HAVE A FEW EXTRA DOLLARS...TO SO I APPRECIATE THEM!!!

He
Review №49

I enjoy going here for hardware items, very helpful and just fun to be able to wander around hardware items without being overwhelmed! Harkens back to a neighborhood feeling when you go inside.

Jo
Review №50

Good location. The store has a lot variety in merchandise. The staff are very helpful.

Ad
Review №51

DO NOT COME HERE UNLESS YOU WANT TO BE TAKEN ADVANTAGE OF. PERIOD

To
Review №52

Very friendly, very helpful. Feels like an old school hometown hardware store.

Ke
Review №53

Great place to get anything you need for your home or business!

Mi
Review №54

Simply great service. Definitely recommend for small projects. Wish there were more stores le this.

Ch
Review №55

Nice hardware supply store ...They have everything that you could possibly need and more. Nice looking riding trackers too!

Jo
Review №56

The Sentry Home Mart is a great little hardware store! I often find things I need there which I cannot find in the big box home supply stores. Their inventory of hardware and supplies for plumbing, electrical work, painting, and more is very well selected and presented. You are likely to find just what you need, without having to navigate through a lot that you dont need. And a bonus is the well stocked Stihl Chainsaw section in the back of the store, they have all you need including quality Stihl chainsaws and chainsaw supplies and accessories, as well as other Stihl power outdoor equipment. So all in all, the Sentry Home Mart is a great little hardware store, and they pack a lot in a relatively small and convenient space!

Ia
Review №57

Integrity in sales still exists. Today I received the best and most honest customer experience ever. Ive been to a few Ace vendors. There are good and some really not so good. This location is great. They steered me away from what I didnt need and directed me to exactly what I did need. There wasnt an upsale but a lateral financial move. Most places want to direct you to the item that is only a little more bang for your buck. Thankfully that was not the case today. Im am glad I made the trip, passing by many other big box options. #localisbetter

jo
Review №58

I took a leaf blower in for repair. Told the man I talked to that I did not see any point in spending $75-80 for repair since you can get a new one for around $100. He told me the basic service would be $50 and if it was more, I would get a call with the estimate. I paid a $25 deposit which means for basic service, the cost should have been another $25. Got a call couple days later saying it was ready. Went to pick it up and they charged me $51 + $25 deposit for basic service. Wont be back.

Da
Review №59

Stopped by for something really small, and was treated like family or a person purchasing a much larger item. The staff knew what they were talking about and were able to direct me appropriately. More hardware stores should take notes from their service.

Da
Review №60

Great selection of products, engine repairs done quickly!

Tr
Review №61

Love dealing with these guys and will always go to ace hardware for little odds and ends also a great place to get lamps and screen doors and windows, battery power equipment and gas power equipment stihl dealer

Sa
Review №62

Thank you for the outstanding service we received from Dyllan today.He was extremely helpful.

Lo
Review №63

Hands down, the best hardware store to shop at. Guys are friendly and very knowledgeable. Leagues ahead of Lowes and home depot.

Da
Review №64

Do not order anything through the store. You have to pay for it in full when it Is ordered and when it does not come in and it is out of stock at the warehouse . They will not refund your money .They have a no return policy on special orders, but you don’t have you item to return and they have your money and will not give you a delivery date on your order.After the owner return from vacation my money was returned and he was very apologetic .

Ep
Review №65

Helpful staff, they had the obscure part that couldn’t be found in any of the Big Box stores as well as offer small engine repair in the back.

Da
Review №66

Small well stocked and they know the answers

Xa
Review №67

Super helpful staff, will make an effort to remember to shop there instead of big box chains.

Br
Review №68

Theyve probably got anything you might need

Ed
Review №69

I was hoping for better service than you get at the big box hardware stores. Instead, what I got was a botched re-screening job. When I called to complain, all I got was defensiveness and obvious lies. Moreover, they refused to fix the problem. Lesson learned; I will never go back there again.

Je
Review №70

Friendly and helpful staff

Al
Review №71

Great place to shop for household needs.

Cl
Review №72

Had tried 2 bigger box places to get 2, non-chip car keys duplicated and neither had either key. ACE did! This IS an ACE Hardware too.

Ph
Review №73

Good customer service

DA
Review №74

Great customer service! They had the random part I needed in stock.

sc
Review №75

Terrible hours. Closed at 530 Monday thru Friday. Terrible for a hardware store

Ma
Review №76

Best customer service in Gbo!!

Di
Review №77

Awful.. No one helped

vi
Review №78

Helpful staff

C
Review №79

Nice and convenient

da
Review №80

Great service

Wa
Review №81

Friendly people

J
Review №82

Its ACE isnt it?

Op
Review №83

Lots of stuff

Br
Review №84

Had a key made and the cashier was very sweet, helpful and got me in and out within 30 minutes. Will come back for any of my auto needs.

An
Review №85

Look throughout Greensboro for parts for a lawn mower and here they have everything, plus they treat you super well they have good prices. 100% RECOMMENDED

Al
Review №86

- Friends of Ace, I have seen your hardware store by chance on the Google Maps, I like it and it has a well-equipped appearance. I also have a hardware store ... (Vilasante hardware store), I congratulate you ...

Information
14 Photos
86 Comments
4.4 Rating
  • Address:5105 W Market St, Greensboro, NC 27409, United States
  • Site:http://acehardware.com/store-details/07834
  • Phone:+1 336-299-8411
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:8AM–3PM
  • Friday:Closed
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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