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Air Treatment Inc.
4110 Romaine St, Greensboro, NC 27407, United States
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Air Treatment Inc.
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GW
Review β„–1

I am very pleased with their services. The staff is very polite and their response time is great. Very knowledgeable and had us warm in no time πŸ€—

Co
Review β„–2

The technician was very professional, covid aware (masked) careful with home furnishings (wore shoe covering), courteous and proficient in his profession. The company honored the service agreement readily with no questions asked. I would recommend Air Trestment to anyone needing hvac services.

Jo
Review β„–3

Arrived early but phoned ahead. Performed checkup efficiently and unobtrusively. Austin is very polite and professional. Thankfully no repairs needed at this time. Not that Ill be able to run it much with the price of natural gas.

Ch
Review β„–4

They responded to my call for assistance promptly and Ridge did a great job to get my furnace running again Outstanding service

Ro
Review β„–5

Very professional, good description of the problem, got the problem fixed and heat back on. Very pleased with tech and service. Would highly recommend Air Treatment.

An
Review β„–6

I recently moved to the area and needed some vent work done and also needed a HVAC maintenance setup. Air Treatment was able have someone come out and give an estimate the next day. They were then able to have people out in the next day to complete the work. Joey and Will were very personable and professional and completed the work quickly.

ma
Review β„–7

Im very pleased with Air Treatment Inc. pricing, excellent customer service and great products. Johnathan and his team customized a new heating and cooling system that exceeded all my expectations and will efficiently heat and cool my new home. They were willing to compete for my business which is always a plus for the customer.. Overall they went above and beyond to get me setup with a great unit. I will definitely use Air treatment inc for my next home and i will recommend them to my family and friends.

Ru
Review β„–8

2018 we had AT install 2 new York units. We have a yearly maintenance contract. Immediately we noticed the units did not cool well in the summer or heat well in the winter. Each yr we called and they would come out never really solving the issue. Our electric bills were also extremely high. I understand the business now has new management. Recently we called again as neither unit was cooling well. The technician Austin did an excellent job of diagnosing the issue. To date one unit had been repaired and the other scheduled. I understand York has issues with these units. The uncertainty to me now is who pays for the repairs. I do give Austin high marks but reserve final comment on the company until we understand who will cover the repairs on units that were clearly defective from the start. Not to mention the several thousand dollars we incurred in additional electric bills over the years.

Si
Review β„–9

Air Treatment, under brand new management, is a completely different company. The service manager, Steve and the head Technician, Jeff, came out to evaluate the whole house system that we had installed 2 years ago, that has given us nothing but headaches. Air Treatment and it’s management have acknowledged our frustration with the ongoing unresolved problems with our system. They listened and understood we needed a resolution to our problems. They work with their customers and want to make things right to provide complete satisfaction. Their philosophy is a happy customer is a loyal customer. I can’t give Air Treatment and their whole line up of management staff and techs enough accolades for their impeccable customer service. Their commitment to customer satisfaction is a rarity in the business world-not just heating and air. We are highly satisfied customers!

Ma
Review β„–10

They replaced my old heat pump in 2014 and installed a ductless system in my addition in 2019. My electric stayed the same with their recommended systems even though I was heating and cooling 400 more square feet. Always on time. Great communication.

Au
Review β„–11

Everyone is so nice! Technician was knowledgeable and thorough. So happy to have found this company for my house.

Je
Review β„–12

I have used Air Treatment for many years and they have always done a good job. Sherman is my technician (and I ask for him by name). He is the best.

Ja
Review β„–13

Very nice people. Did a great job installing my new system. Easy financing, and done in a timely manner. Definitely happy with the whole encounter.

Ka
Review β„–14

After my AC went out during the hottest part of the summer, I was in need of a quick fix. It was close to the weekend and I was worried I would have to wait the whole weekend without air conditioning. Luckily, Air Treatment was extremely flexible and worked with me to get my new unit the very next day! It was also very easy to reach someone at the company to answer questions. Jeff did an exceptional job, was extremely personable, and made me feel comfortable with my purchase.

Da
Review β„–15

It would be nice to have a technician that is knowledgeable about the thermostat.”

Si
Review β„–16

Great service, they provided me with a text of the technician Hector... he was very professional put on the shoe covers everytime he entered the house and I didnt even ask him too. Nice guy... I look forward to doing business with them from this point on. I hope Hector is my permanent tech its good to build relationships ans trust with companies.

S
Review β„–17

I have used Air Treatment for many years. They installed my old gas pack & I am do for a new one & they will be installing that also. The company and the technicians that they send are very professional & reliable.

Mi
Review β„–18

Excellent visit. Please send Tara for all services at my home. She was professional, personable, unfazed by my dogs, and I was very happy to have a female HVAC mechanic service my account.

Ly
Review β„–19

The technicians name is Hector. Hector was personable, professional and best of all he was knowledgeable. If I had a question he was not sure of he called the office and got an answer immediately. Totally no pressure…he gave me ALL of my options with prices and I made the decision to get a new AC to replace my 18 yr.old one.I will request Hector for all of my maintenance and repairs. He takes pride in his work.The installers of both my Upstairs AC and furnace were Jorge, Jose and Brandon…. Very polite, personable and when they left everything was as clean and neat as when they came in. Highly recommend these gentlemen!

do
Review β„–20

Great service. Very knowledgeable.

Ga
Review β„–21

Excellent service. Glad your Co. Is hiring veterans. Technician was excellent, knowledgeable, helpfully and friendly.

Ca
Review β„–22

Tyler was extremely knowledgeable and professional. He explained exactly what was wrong with my AC unit and fixed it quickly. He also explained the maintenance program available and I will be getting that at a later date. He also answered all my questions about the temperature settings on my units.I highly recommend Air Treatment and especially Tyler.

Ko
Review β„–23

Update! My issues with this company are Punctuality, Communication and Mechanical Engineering. I had HVAC installed in October 2020 and it has never worked properly. The weekend emergency tech is rude and recommended leaving the unit off for 8 hours and get it looked at on Monday. After 3 repair visits that I had to take a full day off work for each one the service manager stated it was installed incorrectly from the beginning and would need replacement. I took another day off work on the day he stated it could be done and no one ever showed. After multiple phone calls a whole new unit was put in which involved another day off work. Within 24 hours I had to call again as the new unit did not fix the problem. We scheduled ANOTHER day for repairs. When that day came they were, again, a NO SHOW. I called the office and was told they had no idea I had an appointment. They sent a technician out late that day and he did part of the job but not the full job. They had to send another technician out, on Saturday, to finally complete the job. The office personnel do not keep the calendar evidently or there is a supreme breakdown in necessary communication and are of no help. As a widow with a child in college this expensive system cost WAY more than it should have with 6 days of missed wages... Especially when the solution to all these issues was a return and a supply being placed in the hallway where they placed the thermostat. I will state all of the technicians are polite and friendly but the orders they are given are lousy at best. I heartily do NOT recommend this business.

Sa
Review β„–24

Wonderful service- knowledgeable- courteous- I have been using Air Treatment for years - thank you for being a great company I will call on for years to come.

An
Review β„–25

The service person was knowledgeable and polite. After checking out all of the components and connections, he suggested that my recurrent AC issues may have been caused by a thermostat damaged during a recent thunderstorm. There is more evidence to support that theory and I asked that the the thermostat be replaced. Air Treatment works well for me.

Fr
Review β„–26

Joey did an amazing job the knowledge he provided well mannered respectful a good guy that has definitely taken my stress level from a million to 0 definitely happy to have him working my request

Ja
Review β„–27

Excellent and efficient service. We have used Air Treatment for decades. The best.

Ha
Review β„–28

Excellent service. Knowledgeable and professional. Quan was service tech and highly recommend him.

An
Review β„–29

Friendly, professional. Great price. When needed in the future i will use this company again.

Ch
Review β„–30

Me Hannah has serviced us before. He is very polite and personable. He has always worked efficiently and shown utmost consideration for our ac/heating units and our home. We are well satisfied with his work and have no hesitation recommending him to others.

Bo
Review β„–31

They have my annual maintenance contract and are the best by far. Sherman is β€œThe Man”

Pe
Review β„–32

We have had Air Treatment install and maintain our HVAC systems since the 1990s. They have always provided excellent technical and customer service. Their technicians are professional and personable, and we were delighted to work with Tara today.

Su
Review β„–33

A very pleasant and professional interaction. I highly recommend.

El
Review β„–34

They are always prompt, They are always efficient. They are always trustworthy. A great company to do business with.

Be
Review β„–35

Im very happy with Air Treatment. The guys are always nice and respectful. They do a great job checking out my heat and air system and even get a good flushing out. Thanks!

Gr
Review β„–36

Excellent and quick service. Got a new heat pump installed by John, Tim, Bobby and Austin with service. Great experience, 10/10 would recommend.

Lo
Review β„–37

I am pleased with this company. Tara was excellent!She is very knowledgeable and friendly.

Cr
Review β„–38

Tara was absolutely great. She was honest and made sure I understood everything that was needed for my unit. Gave me a list of my options. I will different use this company in the future.

Tr
Review β„–39

Great company to do business with very honest and fair with pricing and service. Every technician that’s come to our home has been on time extremely professional and courteous. I highly recommend them.

Ge
Review β„–40

Sherman Hannah is the best technician I have encountered. Professional and polite. Most of all very thorough in everything he did. Top notch work

Ga
Review β„–41

Very professional/arrived on time as promised...jobwas completed in a timely fashion. Tech madesure unit was working properly before leaving. Verysatisfied with service. Thanks to Austin Anderson &Courtney at Air Treatment.

Br
Review β„–42

Air treatment has always been fast, professional and do their best to fix my heating or ac needs. When they come out to the house the technicians have always been professional and very easy to talk to.

Ro
Review β„–43

Joey came out today and recharged my office trailer AC unit. Hes was prompt, courteous and professional. Gave some good advice. In and out in under 30 minutes

Ca
Review β„–44

Great job. Here in less than an hour. Fixed the problem quickly. Air Treatment is the best!!!

Ed
Review β„–45

Ronnie at Air Treatment, Inc. is very kind, courteous and professional. He has done a thorough job each time out and we request for hm to come out. We are very happy with their service!

Da
Review β„–46

Always very honest and efficient. They are my go to call when anything goes wrong because they are the most knowledgeable

Ha
Review β„–47

Tara came out for our spring maintenance. She was on time (early, actually), pleasant to talk to, and courteous. She was thorough in her inspections and made recommendations, taking the time to explain the things that needed replacing, what they do, and the effects/benefits.We’ve had nothing but great experiences with Air Treatment, Inc. over the last two years. We highly recommend them for all your HVAC needs.

Gr
Review β„–48

Ronnie is a very good experienced technician. He did a great job and answered all of my questions. Great service

Bo
Review β„–49

Knowledgeable technician, clearly explained issue, repaired system quickly. Very satisfied.

Ro
Review β„–50

Ronnie the service technician was Awesome! Very nice, polite, knowledgeable, accommodating and funny ☺ I was very pleased with my maintenance services today πŸ˜€

Ma
Review β„–51

Water had backed up in my drip pan which as a result flipped off my ac unit. The representative was wonderful explaining what had happened and why. He blew out the line and got the water removed from drip pan restoring my ac

St
Review β„–52

The tech was very professional and able to answer all of my questions. I liked that he called to inform me that he was 10 minutes out. I am very please with services with this company.

Da
Review β„–53

Tyler was extremely professional in his technical recommendations! Tyler provided several options that allowed me to make the most cost effective decisions for servicing my Air conditioning unit and keeping it going.

Ja
Review β„–54

We had AirTreatment replace our Air Conditioner and Gas Furnace. Great value!! Best quote we got and they got it all done in a day!

Ma
Review β„–55

Austin is a Gem. Honest, Professional, and did a great job getting my AC back up and running. I am now a loyal customer.

J
Review β„–56

Tara and Quon were excellent in diagnosing the air conditioner!s problem and fixing it efficiently on a very hot and humid day. They both were also very personable and friendly to the pack of dogs who had to β€œhelp” out since they were in the backyard. Tara has 23 years of experience and it was evident in her professional manner. I hope to use Air Treatment for the future and hopefully it will be Tara and Quon who come out.

Ka
Review β„–57

Air Treatment was called out on Tuesday morning with the ac not working. They responded immediately, found the problem. They scoured all over town to find the part. It was installed promptly on Wednesday morning.

Ka
Review β„–58

Friendly customer service. Knowledgeable and reliable.

Jo
Review β„–59

The technician Ridge was knowledgeable, professional, and friendly.

pa
Review β„–60

The technician that always comes is wonderful, thorough, and very nice!! Been using company for many years and they take care of any problems before any big problems occur.

Bi
Review β„–61

Tara did an excellent job and I would highly recommend Tara to all my friends. Also I would like to have Tara added to my account for future service calls

Sa
Review β„–62

I appreciate that the work being done was explained. Everything seemed to be checked and new filter installed.

Ri
Review β„–63

Joey assisted me in setting up the wi-fi thermostat that was recently installed with my new HVAC system. He arrived on time, and was courteous and professional. He was very knowledgeable in explaining and going through the numerous steps necessary to set up the thermostat and install the app on my phone. Thanks to Joey, my thermostat and my phone are now working together seamlessly.

St
Review β„–64

Fast, friendly service. I have been using Air Treatment for years and their service has always been excellent.

Lu
Review β„–65

Very well and fast service clean and very nice Technicians

An
Review β„–66

Brandon is very nice and professional. Everyone has a good attitude and they also do good work.

Be
Review β„–67

Only use Ronnie for my maintenance. He is honest, polite and very professional. He explains what the problem is and why. Then repairs.

Ra
Review β„–68

Great service! Thanks

Ji
Review β„–69

They always do a great job, and I recommend them to anyone needing a dependable HVAV company.

Ca
Review β„–70

Tara was EXCELLENT! Competent, knowledgeable, explained every. very friendly. Impressed!

Ly
Review β„–71

Great service, especially Joey. Very knowledgeable of the system and a good troubleshooter - thank you

Vi
Review β„–72

The technician was thorough and pleasant.

l.
Review β„–73

..a customer since the 90s.. good maintenance program, good emergency service when it was needed, great about updating equipment and the best tech in the area.

Ri
Review β„–74

5β˜† service all the way from installation to maintenance and warranty work. We are very pleased with Air Treatment!

Pa
Review β„–75

Professional, Efficient & personable service.Appreciate the explanations & always willing to answer questions.

Tr
Review β„–76

Awesome service from a knowledgeable and friendly technician!

Ma
Review β„–77

Our heat went out at roughly 3am on a very cold Friday night. I called several companies in the morning to see if I could get anyone out on Saturday to fix the problem. Air Treatment returned my call within a few minutes and told me they would get someone out asap. Joey showed up and was very professional, he had the issue diagnosed in less then 10 minutes. Less than 20 minutes later my heat was back on and working better than ever! The original installer had mis-wired the blower motor, only allowing it to work on one speed.The price was reasonable and the service was impeccable! I will use Air Treatment from now on.

Ca
Review β„–78

Sherman, the tech who came out, and Melissa the dispatcher for the company were all super professional. Sherman was patient and listened to what I explained, and was also patient and very thorough in explaining how everything worked and what he was doing. Im definitely impressed with the level of service, and the prices!

Pa
Review β„–79

As always, professional, polite and great to work with to solve your problem.

Ly
Review β„–80

Thank you Carey for providing excellent customer service!

Sc
Review β„–81

Our experience with Air Treatment Inc was excellent. Joey, our technician, was respectful, knowledgeable, and kind. He also wore a mask, which communicated to me that he was concerned about his welfare and ours. Joey showed up on time and completed the work promptly and at a fair price. During this pandemic, I want to say that its the little things like wearing a mask despite an individuals personal views and feelings that cause me to recommend them to those I love and care about. I would recommend Air Treatment, Inc.

Li
Review β„–82

Very professional business from the setting of the appointment to the fulfillment of the service.

Le
Review β„–83

Excellent, courteous, very professional and friendly.

Ph
Review β„–84

All personnel were prepared and knew exactly what to do to install new HVAC system Works perfectly. Thank you Air Treatment Heating and Cooling

Cy
Review β„–85

The technical Joey called to let me know he was on his way and was very professional and polite, replaced what was wrong with my A/C unit in a timely manner. I appreciate the speedy reaction time to my repair since I have health issues.

Su
Review β„–86

Always do a great job: attention to details, through and professional

Ca
Review β„–87

Ronnie is hardworking, caring, knowledgeable and trustworthy. Thanks for sending him.

Je
Review β„–88

The tech was very professional and he showed me everything he did and took pictures which no one has ever done before so I really appreciate him

Ch
Review β„–89

Awesome job! Quick, efficient and courteous!

ee
Review β„–90

I have a contract for HVAC service with them. Nice people, good service!

Ro
Review β„–91

The service man did a great job. Mr .Sherman was wonderful

Sa
Review β„–92

Air Treatment came out the day I requested an appointment. The people I talked to on the phone and the technician were friendly and professional.

Ja
Review β„–93

Prompt and well informed professional service. Thanks!

Ri
Review β„–94

Very happy with the service and Joey is a real professional

Ta
Review β„–95

I had an a/c & furnace installed by the company. It was one of my best experiences in 20+ years of homeownership! It was competitive pricing and Chris Tuckers experience, responsiveness, attention to details and desire to deliver the best possible solution that convinced me to choose the company. Chris spotted a duct issue that no other bidders did, he came up with creative ideas of installing new lines inside the house, he was patient answering all my questions within a couple of hours, etc. The installation team (Jorge, Jose and others) was on-time, efficient, highly skilled and professional. What impressed me a lot was how all people worked as a TEAM to deliver the best results. All went smoothly, on time and the experience exceeded my expectation. Highly recommend!

Sh
Review β„–96

Been a customer for many years. Have always received efficient, helpful, and courteous service!

Ja
Review β„–97

Air Treatment keeps my system running smooth and efficient.

Za
Review β„–98

This company listens, cares and explains things to help make the best choice! Chris is fantastic at making sure you understand the features and benefits of what they will install and comfortable with the work they will be doing...the crew was careful...Tanner helped us get cool again by making sure everything was working correctly and by showing us how to use the panel to set and control the system. I highly recommend Air Treatment Inc.!

Ga
Review β„–99

Service was excellent. Technician was thorough in explaining the problem and how it had to be repaired.

zu
Review β„–100

The whole staff is helpful and calm even when we the customers are not. Thanks Jason. Courtney. David weaver. Carl. Tanner!!!! Always helping and consistent in solving an issue

Information
36 Photos
100 Comments
4.8 Rating
  • Address:4110 Romaine St, Greensboro, NC 27407, United States
  • Site:https://airtreatmentinc.com/
  • Phone:+1 336-790-3206
Categories
  • Heating contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace parts supplier
  • Furnace repair service
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as veteran-led:Yes
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