My husband and I went into BBB to purchase two matching shower curtains for our house and after we found the perfect one, the sales clerk checked to see if there were any in stock and the only two they had left were the two that were hanging up for display. Though the sales clerk was very helpful in trying to help us however the manager would only approve for us to buy one of the curtains, not two! I felt this was terrible customer service because she knew we needed both of them but disregarded what we needed and of course we then took our businesses elsewhere!
If your goal by visiting Bed Bath & Beyond in Greenville, NC is to have a relaxing and respectable shopping experience then please LOOK ELSEWHERE! This is the second time my partner and I have attempted to shop at this location in the last two months. BOTH times we have been FOLLOWED around the store by their associates. This time we did not even make it five minutes into looking for a trashcan and shower head before being followed through every isle by an employee. I am not sure if they are assuming we are stealing, but it sure feels like it to us. On that note, for a store with such a high price tag, it seems counter-intuitive to use your employees as security guard Hit-Men. As someone who has always been followed and profiled, I noticed the behavior immediately both times and this time we left the store. We wont be returning until one day we hopefully feel safe and welcome. I will be contacting the store itself and the company.
I can always find something cool here for my kitchen or bath. They have some really awesome comforters too
They paid me $8.50 per hour to work for them at my age of 33 years old and I had many years of experience. What an insult. I quit after 2 days. A lot of internal issues within this location regarding gossiping and the manager Mike was very rude to me during my training. Then I had to buy my own shirt on my first day at a big box store. Then Mike, renamed my name because he had a duplicate employee named the same as me - Im not a dog, come on now. Its a very bad place to work. I wouldnt even shop there, because the way they treat employees. Then Mike kept putting his hands on my back. We are in a pandemic stop touching people Mike.
Just saw some women without masks on mosey around the store, and asked a staff member if he could talk to them. He walked past them multiple times, even standing right next to them and looking right at them, and didnt say a word, even when others were looking cautiously like he was going to do something. At the time we were there, there were a lot of high risks folks too, so I hoped hed show a little prudence for customers.If you care about your health during this crazy time, Id shop elsewhere. Its not worth going to a place where they let that sort of thing slide a year into the pandemic.
Nice store, found everything I needed. Helpful associates
This store is MILES above the Wilson NC store. Far, far nicer staff and more interested in actually helping you while your there. I will definitely drive all the way here to AVOID the Wilson store.
Bought four grapefruit spoons. Cashier told me where they were after I tried to find them. About 6 feet from where I was looking. Always clean.
Nice clean store and friendly people!!
Great customer service!
Store has very nice household items.
Great deals and very friendly cashier
1st and last visit. Dusty and in disarray! No price tags on items and there was no enforcement of masks. The cashier was rude and was too focused on chatting with her manager than ringing me up. Will NOT return...
It was very unorganized, unclean, and it just wasnt a delightful experience. HUGE difference than the one I love in Morehead City!! Didnt even want to use my gift card in this store. Damn shame!!
Have lots of things and prices arent bad either. Its my go to store for certain items you cant get anywhere else.
Great place sales were good
Staff is very helpful
Wish the Christmas items had a percentage off but sales staff nice.
Love, love, love going here. The place is very well cleaned, and organized!
Like most BB&B. Fairly well stocked and excellent staff. 20% coupons make it even better.
Very helpful staff, friendly workers, lots of nice products, good coupons online, speedy checkout.
Great deals..you can still use the expired coupons...love it...friendly service at the cou ter as well!!
Several unique items that are not available in other stores. Excellent kitchen gadgets.
I love the store! Clearance!! Coupons.
Clean, all protections in place, had just what I wanted.
Great place to find new stuff but make sure your wallet is stacked is all im sayin
I love the price match option and the clearance sections. The staff is always helpful at Greenville, NC store and Ive never had a bad experience. Highly recommend!
Went in looking for bar stools for my kitchen. Was greeted as I entered. Circled the store and didnt see what I was looking for. On my way out a man asked if he could help me and took me to just what I wanted. Had 2 on display, needed 4. He went in the back to check and before too long all the staff was looking. Had to order 2 but they gave me my coupon discount and free shipping. Thank you to all of the staff.
Always clean. Have amazing inventory. Some isles are a bit crowded and sometilhings are a bit pricey but have found the quality of their wares are worth the extra cash. Folks are always friendly and helpful.
More store than I expected. I went in to pick up something for a friend and frankly I was amazed. I expected an assortment of home decor and found a lovely little store packed to the rafters with goods of every description. I was sceptical of them having the coffee my friend had sent me in for. But they had it as well as a wide array of small appliances for kitchen. Also soft furnishings for bedroom and bath.
Extremely good about taking their coupons! I can usually find good quality home items. Not the cheapest place to shop, but the selection and quality is usually better.I cant shop for a long time because of allergies. The scented candles etc are a little overpowering for me personally.
I went in looking for a specific curtain. The gentleman who assisted us was beyond friendly and helpful and did everything he could to help us. Unfortunately, they did not have what I was looking for. But he went out of his way to check stock, online and other stores. Would definitely go back again.
As always, friendly and helpful. Just wish they had motorised carts. A friendly clerk did offer to help me shop right after I got in the door.
Needed a hard to find item for organization at home. Ordered on line to pick up in store. Arrived, asked for, paid and was out the door in 12min. LOVE IT!!!!
Very pleasant people nice store and got all the goodies you want for your home and bathroom Ill be back soon
They were out of one of the items I was looking for, but had everything else, and the staff is courteous and helpful.
The manager on duty, Debra, was one of the most helpful and patient managers I have ever encountered. We had a return, which had been discontinued, and she did everything possible to make sure the situation was handled. Absolutely professional the whole time and smiling as we left. Id give her 10 stars if I could!!!! Great customer service :)
The employees are nice & helpful but the store is small and feels cramped plus they overstock some areas so that can make it hard to find what youre looking for. Good selection and I love BB&B, but this one is just a little unorganized imo.
45$ for top quality king bed set, I was very happy, expected to pay 70$
Good sale on Christmas stuff
Friendly and helpful staff.
Always pleased
Camryn and Debra were very professional and courteous.
This is the first time Ive visited a Bed Bath and Beyond in a number of years. I wound up at this location because my normal store has closed in Rocky Mount. The store was neat, clean and organized and the staff was very nice. I was a little disappointed at the selection though. It seemed like they had a lot to choose from but not at all price points. I did however find a couple of things that I was looking for off of my list so not everything was priced for the well-to-do. I will be going back to pick up a few more things.
The fragrance is horrible. Gags you through the whole store. Great stuff and we buy quite a bit. The hard part is with sinus and allergy issues the fragrances mess with you. Have to get in and get out. Im never going un this store again. I know i cant be the only one. Today was the worst yet. No more. I hope they sell enough of that stinky stuff to keep their doors open.
Very helpful employees, good selection and clean
Never had a bad experience while shopping. Love the layout.
Store was clean and clear of clutter. The associates were pleasant.
I enjoyed my shopping experience at Bed Bath and Beyond especially since there is so much variety in the store for every item. I was able to find a magnifying mirror within my price point. Also, as I browsed the aisles and appeared losted...several employees asked if I needed help.
I love going in here and walking around. I always seem to find something that I didnt know I needed. They carry a lot of hard to find kitchen products. Ive also found pet products that I havent seen anywhere else.
Very kind associates. Item was stocked in the wrong location and the associate gave it to me for that price without hesitation. That was a service not too many do anymore.
Manager, despite many calls on her walkie talkie for her attention in far flung locations of the store, took time to locate a slightly misplaced item for me. The cashier, the only one, with a very long line, was still pleasant and professional. They need a better staffing plan though.
I really like shopping there can always find great bargain
Large store with plenty to look through. Great place to shop for couples getting married. The experience with doing a wedding registry here is a breeze and the staff will help you with anything you need
Only place to by vue cups for my keurig vue coffee maker. Highnprices
Great selection of items for the bath and they also carry a variety of things such as coffee to fit the Keurig coffee brewer.. Many items that I would not expect to find. Their selection is too numerous to add.
I absolutely cannot go in this store again. The fragrance is atrocious. I wanted to look around and couldnt. I was getting nauseous. By the time I got home I was stuffing up and sinuses bothering me. I know the workers are in it every day but customers ate the ones that suffer. I like buying stuff there but I cant afford to go in there as I suffer from sinus and bad allergies.
Great experience. People very friendly. Employees helped me with locating items I needed. Also customer at the register shared her coupons with me.
Always a good place to go to get stuff for your house. Good prices.
Always find what Im looking for if not someone always help me to order on line. Great customer service. Thanks!!
My experience was fine except for I bought some gummy bears only to get to my car and see that they are dated with an expiration date of 6 months ago. Yuck!
I enjoy the variety of household needs and selection of candles and essential oils.
Took back a return with no problem. The only problem I had was getting the cash back and spending$5 more that what I returned. 😆
No cashiers open. Single Customer service person having a social hour with a friend and ignores waiting customers. Half staff busy loading shelves but nobody up front to check out customers. Waited over 4 min without any acknowledgement then another 3 before they could open register. If you want to be ignored, this is the store for you!
Staff was helpful, got what we neededand the coupons helped us save quite a bit.
Was very nice inside and had a large range of options.
Very helpful clerks. Most prices high. But have good sales.
Love this place
Had a great visit, Dezaray was very helpful! God bless her kind heart. A manager, Debra Howard, on the other hand was extremely rude to both me and her employees, especially Dezaray. Never met a person so wicked and disrespectful. Lord be with her because I’m far from the one!
They had exactly what I was looking for. The cashier was busy but can’t complain too much.
Very helpful and professional employees. I interacted with maybe 3 young ladies, all very helpful.
The selection of wall clocks was not the greatest but I settled on a serviceable little number for a good price. Used coupon of course. Still no bath mats without suction cups! Get with it, BB&B...
Great very helpful. Nice people working there
Its okay. Staff a little rude at register. Hard to actually know what the price for candles really is, never seems to check out the same as tag on the shelf. Only shop like this here in Greenville so competition is no incentive. To bad!
Nice shopping place! Good variety and nice prices!
Acted liked they didnt want blacks in the store.
I love this store for browsing. Such neat gadgets.
Did not have 2 of items I wanted from registery.the associates were very nice n helpful. Think some of your items are definitely overpriced.not for coupons..hard to afford
The store has a great selection of kitchen gadgets.
They have a great sale going on for labor day; up to 75% off on certain items
Definitely will be going back, always seem to have what I need for the home
Had what I needed. Used 20% coupon. My granddaughters love it!
Store was well-stocked and lots of great Christmas items.
Didnt have what I was looking for
Great store, lots of quality items to choose from.
Great. Able to use 3 coupons and save over $40.00
Excellent Store we love Bed Bath & Beyond, And good customer service 💃🏻👯
It was AWESOME!! They were so helpful and friendly!!! LOVE this store and the staff!!
Great store...has everything for the home
Love my Dallas cowboys blanket
Absolutely amazingly friendly staff and very helpful
Found exactly what we were looking for. Curtains!
Great place to shop for coffee.I love their coupon policy.
For some reason BB&B have decided to not mark prices on many items. Seems to be a corporate decision. I decide to put anything back not priced. That was my corporate decision
Great sales personal willing to help out with any selection
They issue coupons that never expire. You go in for 1 item and come out with 5...😂😂😂😂 Gets me every time...💕💕💕
This store always offer a pleasant shopping experience, they have a excellent selection of kitchen gadgets
They have stuff you cant find anywhere else.
Good service and good inventory.