Easily the best experience Ive had in buying a motorcycle from any dealership. I live 6 hours away, so when I found the bike of my dreams, a 2020 Triumph Thruxton 1200 RS, Zach and his team made everything possible. Consistent communications and headache/hassle free transactions are the name of the game at Touring Sport. Within a week of contacting Zach, I am now enjoying my new bike! Thank you all again for making all this as smooth as possible!
I live north of Atlanta and I was looking for a Triumph Speed Twin. I negotiated the purchase over the phone and via email with Monica, who was friendly and very responsive to the many questions I had. She had all the documents ready for me to sign upon my arrival and the transaction was done in 10 minutes. Diego handled the delivery and was very caring, thorough and competent during the bike orientation. Although they are not around the corner from where I live, I am planning to have the bike serviced there as they will provide me with a loaner. Definitely a five star experience.
I have bought a lot of motorcycles in the past and this the best dealership I have ever done business with. Diego is great, he covered everything I needed perfectly. I drove 3 hours from NC and was in and out of the place in less than 2 hours. Monica is great to work with as well. Buy your bike here, you won’t regret it.
Easily the best dealership i have ever been. Diego was awesome, he never made me feel pressured and was super helpful and answered all my questions. Highly recommend touring sport and I cant stop riding my r ninet. Monica was also wonderful to work with.
Excellent experience negotiating a R1250RS purchase with Zach via email (I live ~4 h away). Communication was timely, and bike was delivered as described and in good order. Would recommend.
I purchased one of their shop trucks. The Lou, Monica, and Diego were helpful and made this a low stress and easy buying experience. I had follow up questions about the truck and Lou responded quickly.
Great, friendly, respectful, and responsible staff. Will be buying from again in the near future.
I bought a 2020 Triumph T120 Ace edition. The bike is incredible. The sales person, Monica, and everyone at Touring Sport was great. They let me sit and stare with no pressure while I figured out what I wanted to buy (Speed Twin, Scrambler, or T120). They gave me a fair price for my trade in too. Ive owned many cars and motorcycles over the years and this was probably the lowest stress purchase ever. Thanks!
Great place, Staff was very friendly and knowledgeable,would recommend this shop to anyone.
Im still looking to cement the deal--a Beemer lovers dream--but wanted to take a moment to compliment my salesperson. DIego supported my transaction ever step of the way. He made the 800 miles between customer and dealer disappear with emails, texts and videos about the Bermer and all of my questions. In a word, stellar service.
Just came from having my Triumph Trophy 1200 SE serviced there. This is not my first time there. Just like my last time, actually just like every time, I was treated with respect and everybody I saw there was just very nice. I cant say enough about this dealership. They deserve an a plus from the time you walk through that door, till the time you leave. Outstanding place! 👍😃
My wife and I both ride Triumph motorcycles and we make the trip over 90 minutes to visit this dealership for service. Everyone of the staff are friendly and attentive - it is worth the ride. While we are there we always walk through their awesome selection of bikes including Triumph, BMW and Ducati. Each time we have taken the opportunity to demo other bikes. Last visit, my wife rode the Zero and I rode the BMW S 1000 R - WOW. Thank you, see you soon.
I had been on the lookout for a used GSX-R at a fair price for months and was having no luck at all. Finally found one here at Touring Sport! Diego and Monica made the process to put me in the seat super easy. These guys are hands down the nicest and most professional people I’ve dealt with in all of the motorcycle shops in and around the Greenville area.I can’t recommend these guys enough.
I love this place. The sales staff ( Diego in particular) is extremely knowledgeable and helpful.
If you plan on getting a motorcycle, there are plenty of other dealerships in the greenville area that deserve your buisness. I called in there this morning and was told Id receive a call back. After I didnt receive a call back I proceeded to go up to the dealership and was met at the door with negativity. After being told the finance company I wanted to use was a P.O.S (So they said), I was told Id have better luck selling my bike on my own (they could of told me that over the phone instead of wasting my time. I didnt even get a chance to tell them I had a cosigner due to the lack of customer service. You can tell they didnt care about anything in regards to me. I went to a different dealership 20 minutes after leaving there and was met with positive reinforcement and now I am about to start my new journey in finding the perfect bike for me. Thanks alot Touring sport for being absolutely rude to me, you sent me a better place either way..
Purchased a new Monster 821 Stealth a couple of weeks ago from Sales Professional Monica Villena. After we finished with all paperwork and I was leaving, there was an issue with the bike, so they kept it to diagnose and repair. She immediately put me on a Streetfighter, just so I could have something to ride until my bike was fixed, without me even asking. Thankfully the issue turned out to be just a fouled plug, they repaired it, called me, and I was able to go back and take my bike home before they closed. Monica Villena is an awesome Sales Professional and I highly recommend her. She is very knowledgeable about the products that Touring Sport sells.
Sales are great bought three bikes from them and will be back
Worked with Monica. Great experience, no pressure sale. After several visits to the dealership where I rode a few different bikes, I settled on the Triumph Bobber Black.Easy to work with, easy to make a deal, they did a great job prepping the bike for me. Very happy and found everyone at the dealership to be knowledgeable and friendly.
I bought a Kawasaki klr650 in early April 2020.l live in NC, I have had five temporary tags.This pass winter l didnt need one,it is the middle of March and no tag 2021.I paid 300.00 dollars in the deal for my tag.when I call about it they will be glad to send a temporary, but when you ask about myy tag,always the DMV is slow...What Kind of business is that, never again. I dont care if they give them away
Touring Sport, especially their Ducati staff are phenomenal. I recently bought my first Ducati from their store and the experience was top notch. My sales associate Diego was extraordinary! He provided detailed insight, helpful advice and superb customer service. Anyone going to this dealership should immediately ask for him. The other staff was extremely inviting and made the whole buying process a breeze. They were extremely helpful and didnt provide any pressure in buying. Overall I give Touring Sport a 10/10. Would recommend to anyone looking to upgrade their bike or buy their first Ducati. Touring Sport has great products, better staff and the best costumer service. Will definitely be buying from them again
AWESOME!! I purchased my Ducati Super sport S on line without ever seeing the bike in person or visiting the dealership. From beginning to end the process was flawless. Diego was the sales professional I had the great pleasure of dealing with and he made sure that every detail was covered and answered every question I had....I also dealt with Jacob and Jared during this process and they were great to deal with.....I had the bike shipped to me in Pittsburgh and when the transport company called me and told me they were going to show up at the dealer at 7PM when the dealership actually closed at 5PM....Diego stayed an extra 2 hours after closing to make sure my bike was loaded properly and he even took pictures of the process! That is what I call great customer service and that is so hard to find. If you are looing for your next bike call Touring Sports and ask for Diego…..Tell me David sent you!
Great experience buying my new to me 2019 Ducati Multistrada. I did a fly and ride to pick it up and they couldnt have made it easier and faster to complete the deal. Ashley was awesome to work with
Excellent service and great overall buying experience. Diego was great to work with and made purchase smooth and hassle free. Highly recommend your next bike come from here!
Unfortunately only 5 stars are available...My buying experience was awesome, Lou and Jacob made it an absolute priority to accommodate me in every way possible before, during & after making my purchase.As a first time customer of Touring Sports and also Triumph, it speaks volumes to not feel pressured or having a scripted encounter. These guys went above and beyond to make me feel right at home every step of the way.Thanks Guys!
Very friendly and helpful staff. Went in for some gear and found a great selection of riding gear, specifically Klim products but several other brands are on hand. Will be returning back here again!
I took my 2020 Diavel 1260s in to have some work done on it yesterday and they service manager let me know the bike would have to stay there for a couple days in order to complete everything. I live in Anderson so I didnt really have a way home and before I had time to try to make arrangements the service manager offered for me to take a motorcycle home until mine was finished. This is by far the best service department I have ever used in my life. They are always courteous and very clear with what is going on with your bike and they go above and beyond to make sure your service is pleasant!
Wanting a new Ducati Scrambler, and not wanting to deal with the arrogance factor at the Charlotte Ducati dealer, we took the 1.5 hour drive down to Greenville, SC, to work with Diego M. at Touring Sport. Diego was awesome, as was everyone we spoke with there. We also enjoyed sharing stories with Lou, the GM, while Diego and Jacob got the financing squared away. If youre looking for a BMW, Ducati, Triumph, or Zero - definitely make Touring Sport your first stop!
Touring Sports BMW Fantastic People
I found my new bike online, I had Diego call me and set up a time to take a test ride. I got there and was blown away by the customer service. Theses guys are awesome. Diego hooked me up on a great deal. I couldnt be happier. If you are in the market for a new or used bike go see them and ask for Diego or Zach, you will not be disappointed.
I’ve owned many motorcycles for the past fifty years, with various levels of dealer satisfaction. Touring Sport of Greenville is by far the most professional, knowledgeable and competent group that I have ever experienced. Everyone on staff spoke and took the time to just chat about bikes. My salesperson, Monica was the best. And as I told her...She’s cool!!
If your looking to buy a motorcycle look no further go to touring sport in south Carolina they got the best deals and good customer service. Diego is one of the best sales man you will ever meet and also the sales manager they all made me feel comfortable no rush or run around not like other Ducati dealership especially from north Carolina they dont have good customer service even if your a returning customer like me and they are just 10 miles away .I drove 2 hours away to touring sport and left happy with my purchase drove 2 hours back home with a smile on my face.
These guys worked out a deal with me that I for one really appreciate and secondly shows a bit of the class of this dealership. Im a very happy customer and know other happy customers from this place as well. I definitely recommend it! Be sure to ask for Diego in sales, hes absolutely great to work with!
Bought my bike here in January, and have many friends that have purchased from here - Im very appreciative of the support and service I have received so far. Definitely recommend, there are some good people that work here. (:
Had to check out a Scrambler...got to get one!Well I did get a Scrambler Desert Sled and absolutely love it! Many thanx to the great folks that helped make it happen.Stop by and meet Diego, very nice easy going guy that will put a deal together for you. Thank you Lou for your blessing on the deal. And a nice lady named Stephanie will get your paperwork done so you can roll on down the road.A very good, pleasant buying experience!!
These guys are great to work with. I recently purchased a 2018 Triumph Bonneville T100 from them and I couldn’t be happier! It’s my first bike ever so I had a lot of questions. Diego was my sales rep and he answered all my questions and even gave me his number to follow up with me later on to see how the bike was running. Their costumer service is top notch. I would definitely refer my friends to them if they were looking for a new bike.
Touring Sport has made a customer for life. My experience with Diego and the sales team at Touring Sport was outstanding. I drove four hours one way to to buy a beautiful machine that exceeded my expectations. This trip could’ve easily turned into a disaster, but Diego and the team made me feel welcome. Even the repeat customers were happy to say hello to the staff! I look forward to visiting the next time I’m in town!
The staff at Touring Sport actually made me feel good about spending my money there. Monica assisted in negotiating an excellent deal on my trade and the purchase of my new bike. The sales manager was great to work with and financing was a breeze. It was a great experience.
An absolutely amazing experience. I have purchased motorcycles in the past from other dealers but the service I received from Touring Sport was unmatched. Monica was absolutely amazing. Not only did she answer every question I had, she went above and beyond to make sure I was happy with my purchase. I felt like a human being, like a valued customer and that is a feeling that is seldom felt these days. I felt comfortable with my purchase and confident with the support I received. I arrived excited and I left grinning ear to ear. If youre in the market for a new or used motorcycle, I highly suggest giving Touring Sport a chance. You wont be disappointed.
Diego was amazing to deal with and made this happen for me!I purchased a 2008 Ducati Sport Classic GT1000 from out the country (Canada). Not only did he clearly represent the motorcycle with photos, video and service record he actually coordinated the shipment of the bike to me.Thank you Diego and Touring Sorts!
Stopped by last Friday 6-26-20. Was interested in buying a BMW scooter. Was in the showroom for about 30 minutes. No one ever acknowledged me. I guess they had all the business they needed. I left and went to another dealer and made my purchase.
I purchased my BMW K1600 GTL EX for Touring Sport, it was a Super-Easy transaction!They have a helpful, knowledgeable & Friendly staff that was able to answer all of my questions… from the bike selection, its features, options, & prices, to the aftermarket parts and accessories I was going to add to my new bike.The sales folks were low pressure, and did not push me to buy something I did not want.Easy transaction from the bike selection, test rides, financing department, all the way to the tag & title folks!I want to thank Monica and the entire entire staff!5 Stars *****. I Love my new K1600!I WILL buy from Touring Sport again.Tad NewtonPS: They also offer DEMO RIDES, when most bike shops do not.
Let me start off by saying I was very pleased overall with my sales person Monica, whom was extremely helpful and answered my questions in a timely manner.My issue was the overall transaction process. I made my purchase under the assumption that I was receiving a 36 month warranty, as listed on their website ad for my motorcycle. I financed the motorcycle used from them and when doing the paperwork Eddy the sales manager made no mention that it was as is and the only warranty was whatever was left through the manufacturer. When I was advised of this after asking, I called the manufacturer who informed me that the bike had 8 months of warranty left on it, whereas I could have spent $1,500 more on a brand new bike and received 36 months warranty. When me and Eddy discussed this it turned into more of a blame game of well we both were wrong for assuming. Being this was my first used bike, how was I to know that if I see a motorcycle listed to have a 36 month warranty that I wasnt receiving this and that the ad was wrong?Needless to say I was advised that he would reach out to service about a service contract and have not heard back. I can only image what that meant was that I was not going to receive any form of warranty but yet a discounted rate for their service department over an issue that was not my problem yet has sucked me into a false representation of warranty on a motorcycle to buy a sale from me.At this point I have left 2 messages for Eddy and requested his email address and have not received a response back. AS WELL Ive also emailed the General Manager and yet to have received a response back. As someone who works in the motorcycle industry and deals with customers hands on, this is not a way to run a business.
Nice Bikes and scenery
I have been working with Monica in sales. What a wonderful experience. She stays on top of all the details, is extremely easily to get along with, and excellent follow up. I highly recommend her to anyone looking for a great motorcycle buying experience. Charles Leeb
Clutch and rear brakes went out while I was riding, I had just brought my bike out of storage. Luckily I was only a few miles from Touring Sport and babied the bike there. I was expecting it would take a while and cost quite a lot to have someone else fix what was wrong, but I was so wrong. Not only did they get me back on the road quick, but it didn’t cost very much at all to bleed all my brakes/clutch and fix a recall I had on my bike. Incredibly thankful for their quality of work, I normally do this small stuff in my shop. But it’s nice to know they are excellent at it. I plan on scheduling any major service I need with a Touring Sport in the future, but I still have very low miles so it will take a while. Thank you guys!
Go there and see Diego, easiest motorcycle buying process Ive ever had. Was in and out in about 1.5 hours including test driving multiple bikes.
The work done was good. The ease of setting up appointments was great. The folks were nice. From my viewpoint, the cost is high and I have current knowledge of other similar shops charges. I can live with that as long as they look for ways to reduce my overall expense and do good work. They do good work. Make sure you understand what they are going to do up front.
I strongly advise that everyone heed the bad reviews regarding Touring. Ive purchased two motorcycles there over the last years, the last one most recently in April, so take all negative reviews, new and old, to heart. My salesperson, Monica, has always been fantastic. She deserves all the credit she receives in these reviews. To that end, most of the positive reviews here detail experiences with sales, which I believe skews Tourings overall rating to much better than it should be. Service and Finance leave so much to be desired. Customer Service is the last thing on their minds. I had one really poor experience last year with the service department and another ongoing fiasco the last few months with their finance department trying to pull a very shady scam regarding my most recent motorcycle financing. Every bad review Ive read here reads word for word like the experiences Ive had dealing with Touring. I strongly advise that anyone looking for a motorcycle take their business elsewhere. If you must buy here, I urge you to come prepared with your own financing. Do not finance through them under any circumstance. Something very fishy is going on in the manner in which they finance motorcycles.
I recently purchased a 2019 Triumph Speed Twin from Touring Sport, and my entire experience was excellent. From scheduling the test ride to working through the contract, both the sales and management teams were very easy to work with. Special thanks to Monica who took such great care of me through the whole process, and kudos to Jacob for kindly explaining all the various add-ons and options without being pushy. I would highly recommend Touring Sport based on my interactions with them! Thanks everyone, and I love the new bike!
I had a great experience pre and post sales with a new bike I just picked up from Touring Sport. My sales person Monica was patient and informative during each of my visits as I narrowed down my options for the bike that was perfect for me.
I had a very bad experience there today never did get waited on I just left after about an hour Im waiting on the salesman
I just bought my husband a 2019 Triumph Speed Twin for his 40th! It was a surprise and it was awesome!! Monica helped me find the perfect fit, and could not have been more knowledgeable or helpful. It was a great experience, and I will recommend her to everyone!
Just bought my new Triumph Tiger 1200 here. Monica Villena was very knowledgeable and helped me make some good decisions. Thanks Monica! Dan and Juliana have been quite helpful with parts/accessories also. In fact, the whole staff has been great! Very helpful and willing to share their knowledge and experience. I had been coming by for a few years since moving to Greenville, and they were helpful with parts/accessories for my 96 Tiger that I had bought in AZ. Theyve never steered me wrong. Already looking forward to my next bike from Touring Sport.
Just purchased a Ducati Diavel. Diego was my sales guy and he was awesome to work with. He totally took care of everything and the deal went according to plan. No high pressure sales and everything was so great and straightforward! I felt like a valued customer. Ive not experienced this level of sales and service at any dealer ever, cars or bikes! I personally recommend this place to anyone interested in purchasing a motorcycle.The dealership is beautiful, a huge selection of bikes and a very capable service center with excellent techs.Everyone was very professional and friendly and you can tell everyone who works there really cares about your business!A+++++. 10 out of 10. Thank you so much Diego and the crew at TOURING SPORT!Ill be back for my next purchase!
Staff is passionate, knowledgable, customer-focused and really takes pride in offering the best experience. Diego is outstanding. There were a few issues with the delivery process of my newly purchased Bonneville, Diego personally wrote a note (by hand) apologizing for the inconvenience in addition to an appreciated commercial gesture. Highly recommend. PS: I love my Bonneville T100!
Diego helped make buying a new motorcycle a pleasant experience. I am very pleased with the help I received. Thanks.
Great dealership experience this week. Chris and John worked my Ducati and helped out with a defective part. Bought another bike from Touring while I was in - Monica and Stephanie did a great job and created a nice low pressure experience. I’ll be back! Thanks
Diego was extremely helpful! Would buy from these guys any day. Staff is friendly and very personable
I had a good experience visiting this dealer. Very good assistance from Monica in purchasing my new BMW r Ninet. I definitely can recommend her and this place!Thank you a lot!
Such a great shop and wide selection even though I knew what I was looking for. Monica was excellent and made sure to go over all the details and specifics no matter how many questions I asked. Also grabbed a helmet from their selection. Go get you a motorcycle.
Eddy made the transaction totally seamless from start to finish. Even brought my new bike halfway to me as I was buying from out of state. Couldn’t recommend the dealership more. Nice to see that customer service is a top priority with Touring Sport.
Great experience! My wife and I bought a Triumph Scrambler yesterday. From the first ergonomic tests several weeks ago to the test ride, Monica was very patient to show us all the BMWs, Ducatis and Triumphs, we wanted to see and experience. We never felt pressured. Once we knew, what bike we liked, she offered us an irresistible deal, which we were not able to resist. As it was a cash deal with no trade in, we drove with the new bike off the lot in no time. Just wonderful!
Recently purchased a used Ducati Scrambler online. I worked with Diego Meneses and he provided great customer service throughout the process giving me the confidence to purchase the bike sight unseen. Highly recommend this dealer and Sales person to everyone.
Been here several times, and have always enjoyed my visits. The staff is always pleasant and courteous, and theyve never pulled the high-pressure sales tactics on me. Its kind of nice having separate building sections devoted to the different brands they carry, rather than having everything under one ceiling like is often the case with Japanese manufacturers.
After my hometown dealership came up short, I began working with Monica at Touring Sport on a deal for a new Thruxton R. She was helpful, responsive and friendly throughout our negotiation and sale. Well worth the ride there and back! Im sure we will do more business in the future. Thanks again!
I walked in for service of my 2014 Multistrada and walked out with the 2018 model. The process began with me asking about the newer models. I was given personal attention and no tough sell. Monica was my sales person. She dropped everything she was doing to answer all of my questions - ones that she either knew or retrieved the answers. I did not decide on the spot, so she gave me her personal cell phone number, which I used liberally without any complaint or change in her helpful attitude. When I came back she had made all arrangements for my trade in, and together with Jacob in finance, she was helpful and efficient and met my difficult schedule. Nothing changed after the bike left the lot, after which I made arrangements to deliver items from my old bike and collect things for the new. Overall, the competence and attitudes of Monica, Jacob, Chris (service) were top notch - I will happily ride the 150mile distance from my Atlanta for service and future purchases and strongly recommend Touring Sport to anyone who wants to listen.
Last year I purchased my first BMW motorcycle at Touring Sport. The sales team are awesome and worked a great deal for me. Parts department has always been able to get what I need and what I love most is they call you immediately when the part arrives. Service is friendly and I have witnessed often going out of their way to assist someone in a bind.Great group. Highly recommend.
Excellent sales team and service. Had warranty work done no problem. Tire prices and installation rates are superb. Thanks guys!
Great experience. Fair pricing, staff was knowledgeable, courteous, and patient with all my questions. World with Paul and highly recommend him. No pressure or crazy tactics, truly helped me find the bike that fit me and my riding style.
I talked with the mechanic back in the back today Gary. He is so awesome. He always treats me really good and I really appreciate all the help hes off for me. Ive had several bites from their shop and hes taking care of all of them they all work great. Thanks again Gary
By far 1 of the best experiences I have had at a dealership. Thomas was very easy going and not pushy what so ever. He answered all my questions plus more with no hesitation and the communication he kept, couldnt of asked for better. Thank you again Touring Sport and Thomas for not only an AMAZING bike but also the service I received!!!
Fantastic BMW Dealership. They have sold me two K1600s & were willing to negotiate on the price each time. Service is quick, reliable & very professional. The mechanics always take the time to answer my questions & assist with technical concerns. The parts department is very knowledgeable & often offers best price matched to internet vendors. The only complaint I have is they always have donuts so, I have a sugar rush every time we visit. Highly Recommend!! Return Customer. Best,Doc
I’ve just purchased my first motorcycle at the age of 51 years old… What an experience working with Paul was pleasant easy and great to work with went out of his way to communicate with me. I traveled from Atlanta Georgia to Greenville South Carolina to make this purchase. The motorcycle was exactly what he described to me in every detail so that was no surprises when I arrived Eddie the sales manager make things go smooth and even assisted me in purchasing a helmet to go along with my new motorcycle. Hats off to the entire team if you are in search of a new or used motorcycle give Paul a call I will be shopping there for my next bike
I had an awesome experience with Touring sport! I got the bike (2020 Ducati Diavel 1260 S) that I wanted for a better price. Diego Menesses was an outstanding sales rep! If you want a great bike at a good price and awesome service go see Diego at Touring Sport!
Amazing place to buy your motorcycle. All the staff is helpful. Definitely recommend this place
Getting your bike serviced or worked on at this dealership is a good experience. Service can get you fixed up, tuned up or add something to your bike. For more in-depth work with aftermarket parts and dino tuning they can recommend another local shop if you talk to the guys in service.The sales team is personable. I did not feel pressured to buy which is nice. Yet any questions I had were answered and the demo fleet is a great way to experience a new bike before you buy. I would buy a bike from them in the future.Side note, its also awesome to see Ducati, BMW and Triumph at one dealership!!
From MB, SC and rode up for service of Tires on my R1200GSA. Out in less than 2 hours. Great Service Dept. Counting to Blue Ridge Motorcycle Campground for the day.
Dont listen to the reviews over a year old, new management and great service department. Definitely recommend, I have bought multiple bikes here and they always go above and beyond to make things right if anything goes wrong.
On 8/1/19 we bought a 2019 R1250 GS Adventure and on 8/28/19 we also bought a 2020 R1250R. Our sales person for both motorcycles was Monica. She was awesome. She kept us updated on delivery dates and sent us photos of the un-boxing. She even got the low seat for the R1250R in weeks before it was supposed to be available.When we went back for the break-in service for the R1250 GS Adventure she was right there at our side making sure we were taken care of / comfortable and happy. When we buy another motorcycle ( and we will) we will be going to see Monica and we will be relaxed because we trust her. She is awesome.David Devaney
Monica was very friendly, informative and gave us more than we expected. Customer service was unmatched. She also called to see if she could help get me signed up for a safety class. With or without a sale, she is willing to guide me through all my beginner questions. Thanks Monica! Hopefully we will cross paths again.
They are a great group of people. I had a problem with my bike and I stopped by at 2pm on a Friday. They took my bike in right away and had it fixed and ready by 4:30.great service.
I recently bought a 2018 Triumph Tiger at Touring Sport. My experience with my salesperson, Monica, was awesome. It took about 3 months for me to pull the trigger and while she was responsive to my questions she did not hound me. Thank you for making my experience great!Chris, the service manager, got me out of a bind when I stopped by one day with a SNAFU. I had modified my handlebars and in doing so, tweaked it a bit too much. Anyhow, I had a ride planned out and this issue would have kept me off of the road for a bit until the part came in. Chris was able to scrounge one up for me to get me on the road and make this ride possible. Thanks Chris!! See you at my next service!!
This is a relaxed and friendly environment. Always willing to talk and they are great with window shopping. For service they are not the cheapest, but do good work and not bad for a dealership with BMW on the door.
Recently bought a Ducati X Diavel from these guys. Worked with Diego from out of state over the phone and email. Not only I got a fantastic bike with very low miles that was barely used, I also got constant engagement from Diego making sure everything went well with my purchase. They were flexible on the price, worked out my demands within a deal, figured out financing and made sure delivery company was able to pick it up within my time bracket.What really sold me to work with these guys, besides quick replies, is their ability to finance out of state without me being present at the dealership, not all dealers allow that. Good services and great used bike that with all the service they performed actually feels and runs like new.If you looking for a new or used bike call up this dealership and ask for Diego.
Great selection of European quality bikes
One of the best sales person at BMW of Greenville. Respectful and very attentive towards customer’s needs.
Great experience all around. I felt their passion for motorcycles and the sport. Shoutout to Diego with sales.
This was my first time at Touring Sport and it wont be my last. Great experience with sales, services and parts employees. I went there for a safety recall on my 1200GS and I felt right at home with their entire team. They had ordered BBQ for their employees and those of us waiting for service were invite for lunch. Cant say enough about my positive experience.
Very friendly, knowledgeable staff. The salesman are not pushy, willing to answer and all inquiries and have a great selection! Highly recommend!
Very helpful and friendly staff. Have purchased two bikes from them now and have had the best experience on both occasions. Service department is great too. Top notch!
This dealership is *very* responsive and their parts department has great service. They let you know they are respectful of your business.Would do business with them again.
Fantastic cust service - bought a new helmet. Eddie was highly knowledgeableand great to work with. Will be making more purchases here very soon!