Only reason they got 1 star is because Peter and Anthony (in service) were helpful. I brought my vehicle in the girl that answered the phone I guess she was a receptionist was rude and couldnt care less about the issue that I was having when I told her I could barely drive my vehicle. Then when I got there they didnt have any cars which I know is BS, and then they couldnt bring me to a rental car place either. The next day I tried to call to check on the status of my car but no answer I had to go there and big surprise that the girl wouldnt answer the phone because she didnt want to take my calls, and she refused to get my car into the shop that day. Peter got my car in on Monday after we spoke on Monday afternoon, and it was fixed within 2 hours. That place has gone downhill.
Bought my 2021 Grand Cherokee from Jeep in Greenwich and it was a great experience. Thank you Christina for all of the help! Highly recommended.
I had a fantastic experience with this dealership from beginning to end. I worked with Christina and she helped me get into the car that I wanted and at a price I was comfortable with. She was honest and professional the entire time and helped me throughout the whole process and even followed up the next day to make sure I was enjoying my new Jeep! Frank helped us at the end, I believe he is the dealership and/or billing manager. He was really great too and professional, efficient in explaining the agreement to me and getting me in and out of there quickly! I would always stick with this dealership for any future needs because of how easy they made this process for me. Thank you Greenwich Jeep! :)
Just leased a Grand Cherokee from Eddie, he was so easy to work with and he went out of his way to give me tons of options of everything I was considering. I went in there with a blank slate and he took his time letting me test drive and look at multiple different models.Everything was a breeze.
Went here telling the sales person what I wanted to spend monthly for a 2nd car just for commuting purposes. Well anything I said went in one ear and out the other. I stead of telling me that wouldnt be possible they tried with starting price of a 45K. Wish people in sales especially car dealerd would actually listen to customers instead of trying to push their own agenda. We actually bought from another location with everything I wanted for the price I wanted. This is what happens when you try to support neighborhood shops instead of listening they ran us out the door but it is said when one door closes another opens.
Great place.... awesome cars and great customer service.
Just purchased a 2020 Jeep Wrangler and it was an amazing experience. Christina was extremely professional and transparent, the delivery of the vehicle took no more than 20min. I drove 1hr from NJ and would do it again. I highly recommend this dealer if you want a comfortable and trustworthy transaction.
Jerry is an absolute pleasure. He answers all of your questions and gets all of your wants and needs to make sure you are more than satisfied with what you are getting. I’ve have dealt with him on more than one occasion and he’s always gotten me a great deal. I’ve had many experiences with dealerships where they try and screw you over. Everything is laid out for you.
I just recently got the 2012 Jeep Compass Sport and I was really happy with my purchase the workers were really helpful I would definitely recommend anyone who is interested in getting a car!!
Recently just upgraded to another jeep and i couldnt be more happier. Ed Del Monte went above and beyond for me, and i really appreciate the effort to find the EXACT truck i wanted. V8...No Problem! White...No Problem.....Quadra....no problem. Overall cant wait to work with Ed again. Also what a great deal Jeep accomplished for me. Then it was a quick sign and drive with Debbie and we were off. Thank you!
Worst place - they take sales to a completely different place. You basically have to beg them to do business and then even when you go there for an appt. After asking why you are there the door is locked and then while you stand outside. These people could care less about clients - Clearly selling cars in Greenwich has them like they dont need to be attentive to customers
The customer service at this dealership is excellent. I hate spending hours in a dealership, and they were very respectful of my time. I worked with Christina to lease a new Jeep Grand Cherokee and she was very open and honest, willing to walk me through every lease term. She was easy to communicate with as well. Knowing I am leasing and will have to work with the dealership again in three years when my lease ends, this dealership was the one I wont mind coming back to. I love my new car too!
It has been an absolute pleasure to work with the entire staff of Jeep Chrysler Dodge Ram City during the car shopping process. In particular, Christina and Anthony Granchelli were outstanding to deal with. I could not be happier with the entire leasing experience here, and the car itself. Highly recommend this place!
I contacted this dealership via email (after having numerous conversations with other Jeep dealers and never getting a straight answer!). Christina answered immediately, gave me straight answers and didnt mess me around. After a few emails that very same day, I had purchased my new lease. She was extremely respectful of my time, extremely efficient and definitely knows how to do her job. I will definitely be back when my new lease expires. Thanks so much!
I love my new Grand Cherokee Limited. It has a wonderful, smooth and quiet ride. We especially appreciated the extra effort that was made to speed up the work done to add some special features before we could drive back to Maine. Ron Gentile came in early on Monday and helped to move the process along. Thanks to all at Jeep Chrysler Dodge City who worked to put us in this great new vehicle.(Addendum) It is one month and a day after I bought my vehicle and I still dont have the registration for it. Ron Gentile said he would have it a week ago and theyd overnight it to me. They used a service in Manhattan which was supposed to get it to them a long time ago. Finally, they got the registration yesterday (Wednesday), but I still havent received it. I cant drive my car. If you buy a car from them, get the registration yourself. Dont use this service. It is a bust. Im very frustrated.
After a few months of searching for a Jeep for my mother, I found one at this dealership that met all of her requirements. Orlando was on his way out for the day but greeted and assisted us. Hes bilingual which was a pleasant surprise for my father, made the process super easy! My mother loves her new car, thank you!
Christina was great!!! She made the entire experience enjoyable. The other dealerships were not even close to the type of service she provided.. I really appreciated her the day of the pickup taking the time to go over everything with us. I would recommend that everyone should call Christina if you are in the market for a Jeep! We bought a Wrangler limited.
Was the easiest purchase I ever made everyone was helpful and knowledgeable. Went out of their way to get us our vehicles fast. Anthony and Christina went out of their way to make sure we got what we wanted and that we were happy with our vehicles. Christina went over everything thing in the vehicles and made sure we knew how to operate and access everything. They were honest and straightforward nothing hidden. Would definitely get another vehicle and would recommend friends and family to them.
When I started shopping for a car, I mentlally prepared myself for combat. Even though I have a supplier discount, I know the reputation of car dealers in my area, and Fiat-Chrysler dealers in particular are usually at the bottom end. I expected to walk in and be told that supplier codes werent accepted, and to see a four-square even though I wasnt trading in and was handling my own financing.Never have I been happier to be wrong. :)By case of happy accident, I had sent my quote request from the office, which sent it to Jeep Chrysler Dodge City near my office instead. Christina contacted me via e-mail and even before my first visit we determined my desired specs on the car, after which I went and test drove a representative sample. And even though there were some stumbles along the way (turns out they couldnt custom order at the time and I had to adjust my specs so they could find something), we worked through them and ultimately it turned out to be a very smooth and successful transaction. No four square, just a straight out-the-door price. No attempt to push me to their financing, and we even skipped the F&I office completely, where a lot of dealers try to make extra money.Bottom line is that this was the most pleasant experience I have ever had buying a car, and not only would I give them more of my business, I would send others there as well. Its worth the trip. I wish more dealers ran their businesses like Jeep Chrysler Dodge City.
Let me start by saying that - I hate car shopping & I especially dislike car salesmen!However when I went into the Jeep Chrysler Dodge City dealership they were great, there was no hounding or hovering over me - they let me explore the jeeps without the constant presence one usually gets at these places. I went there a couple of times to look trying to figure out what it was that I wanted and when I was ready Ed Del Monte & his GM Anthony were extremely helpful. They understood what I wanted & how much I wanted to pay & worked everything out - one of the most pleasant experiences I have ever encountered! I highly recommend this dealership & especially Ed Del Monte!
Great customer service really top notch friendly and knowledgeable people. They even fixed my broken tail light and didnt even charge me for it. I recommend this place highly and I would go back anytime I need something from a Dodge Chrysler dealer
I cant say enough about how amazing the whole process was with Debbie and this dealership. She was so professional, nice and honest. They gave me a great price on the new Jeep Wrangler and I felt so happy walking into my new car with the level of professionalism and care that was provided. Thank you again!
Great prices with great selection of vehicles. Ed was my salesman. He was patient, searched for the jeep I wanted and got me a great price. No pressure sales and enjoyed buying my new Sahara. Highly recommend him.
I was referred to Jeep Chrysler Dodge City in Greenwich by a friend. As soon as I met Christina I could see why my friend was so confident in his recommendation of her and the dealership.Christina was friendly, not pushy at all. She was also super-knowledgeable about cars in general and also about the specific vehicles they had in their inventory. She and Anthony really worked hard to make sure we were able to get the vehicle we wanted (awesome silver Jeep Wrangler Sport) at a price we were comfortable with.My husband and I really feel like we were treated fairly by Christina and Jeep Chrysler Dodge City, and Christina and her team delivered everything they promised, and went above-and-beyond to make sure we were happy.We could not recommend them highly enough!
I leased my second Jeep Compass from Ed Del Monte in as many months today. I could not be happier with the customer service he provided in both transactions. I have dealt with many dealerships over the years and not one matched Jeep City Greenwich with customer service. They all talk a good game but Ed is no nonsense and a straight shooter.The paperwork was completed when I arrived and the whole transaction took less than 30 minutes with “no hidden fees” like many others I have dealt with. I will be a repeat customer for years to come.
I came in the day after Labor Day. Stacey immediately greeted me at the door and was very helpful in helping me get what I wanted. Christina handled all of the logistics in getting me the exact vehicle I wanted. Everyone I interacted with was very polite and quick to follow up. I hope that all of my future car buying experiences are as great as this one.
Purchased a 2020 Ram this week from them, it was a great experienceEd Delmonte the salesmen was excellent in every which way.His expertise in truck Rams made my purchase quick and easy,I told him the truck that I was looking for and he found it the next day,Everyone was very helpful and frendly, highly recommend if your lookingfor a new car.
Not that great of a service unless you know what u want as a car then you’ll get it. Straight forward negotiation. Not recommended for first time buyers.
I have purchased 2 Jeeps and a Dodge truck from Jeep Chrysler Dodge City. The service was great and I love my Jeep! Christina helped me with all of my all of transactions and was a great help. Every one there was so friendly. The total experience was A++. If youre looking for a Jeep, Chrysler or Dodge you should start here...you wont find a better deal or better customer service any where else. Thanks for all your help!!!
This was, unfortunately, one of the worst interactions/experiances Ive had with a dealership to date. I typically dont file complaints and escalate situations, but I personally feel that if youre shopping, there are other dealers that are more deserving of your business. Ive filed a complaint with Chrysler corp regarding this location and their rude and unsupportive behavior. I hope people read this and purchase from an alternative shop, as there are plenty in the area. This said, perhaps Ill hear from the GM of the location and get some support. Ive kept this post generic to allow the dealership to reach out and rectify the situation.
I have been buying Jeeps for myself and family members for over 20 years from Jeep Chrysler Dodge City. It is a nice feeling to walk in and know the deal and the service are top notch. Christina & Anthony keep the process simple and pain free. Not a lot of places in todays society that can stay in business that long, let alone keep the same high standards of service.Thank you.
I inquired online and Christina got back to me very quickly and professionally. I went in for a test drive while they valued my car for a trade in, and within two days I was in my new Jeep Cherokee. There was no smoke and mirrors with them as everything came out the way they said it would. I would recommend anyone looking for a new car to go see Christina today.
Stacey was great at showing me exactly what I was looking for, both in style and price range. He did not push a car on me like other dealers, rather he knew when the fit was right. Very helpful and accommodating. I am excited to have my new JEEP!
I worked with Christina on my purchase of a Jeep Renegade Limited. I inquired online via True Car and she contacted me and helped make this an easy process. I went to the dealer a total of 3 times. 1st to meet her and test drive and work out the price details, it was so refreshing to work with a sales person that came across honest, and simply delivering the information and transparent. My past dealings with sale personnel has been horrible as it becomes a haggling for pricing, and pushing extra packages on you and things you really do not need to bump up pricing. I even said to her that I appreciated the manner in which she was conducting business and that it was refreshing and brief. I then came back for a second time to test drive the actual vehicle I was going to purchase and work out the final numbers and sign the contract, once again she was pleasant and the transaction was done in a matter of 20 mins, which I also appreciated. 3rd time was for pick up, I signed the financial loan agreement, and Christina spent time with me showing me all the features of the vehicle and answered any questions I had. Prior to walking out the manager made it a point to thank me for my business. Overall I had a wonderful experience, I am so happy with my purchase, the Jeep is awesome and will contact them if I have any issues. Also, I would recommend them to anyone in the market for a Jeep.
I think that this was a very satisfying experience when leasing this car. I realize that this car is of good quality and that I made a good deal. I like to use this car to its fullest potential. My salesman, Ed Delmonte, was very kind and I had a grin on my face from ear to ear.
Christina was extremely helpful from beginning to end on this deal. She worked with me over email/phone to secure the car I wanted while I was traveling and explained all details of the lease agreement. I was very comfortable leasing with her and felt reassured this was the right vehicle for me. Would recommend to family and friends.
Rarely do I have excellent experiences getting cars serviced but this was definitely the exception. Jeff did a great job keeping me updated and was able to take care of submitting all the warranty info for me. Great customer service.
I have nothing but positive things to say about my experience with this dealership, particularly Christina Granchelli. Christina was straight to the point and appreciates the consumers time, which is a welcomed experience. The first day I was in contact with her via e-mail, I was able to get to the dealership the same day and close a deal with a fair price. She has also remained available and has been very responsive to questions I have had after purchase/pickup. I highly recommend Christina’s services and this dealership overall.
I had a truly pleasant experience purchasing a 2015 Grand Cherokee Altitude this past month (Nov 2014) I started my inquiry with an online information request and was met with a prompt and detailed reply from Christina. She was nice, professional and informative and when I arrived to look at the Jeep she helped introduce me to Ed who then helped me complete the sale.All of the members of the Jeep whom I met were very nice, not pushy at all and provided a nice atmosphere that allowed me to feel comfortable. I was formerly an Audi driver and this was my first Jeep. I highly recommend this dealership and I would feel very comfortable purchasing another vehicle from them in the future. Plus, the give free lifetime oil changes which becomes very valuable when you drive as much as I do!
Christina Granchelli provided excellent service from beginning to end. I would recommend to anyone looking for an efficient, professional experience. I had been to other local dealerships but none were as courteous and professional as the team at Jeep City! THANK YOU!
A great big Thank You to Christina for the time and effort and extreme patience in getting the right Patriot for me. She made the process truly pain free including the financing. I would have no hesitation in recommending her and the staff at the dealership to my friends for a quick and hassle free buying experience.Thank you all and Im thoroughly enjoying my new car.
I have been going to Jeep Chrysler Dodge City in Greenwich, CT since 1997, when I purchased my last Jeep. Ton Flanagan, Service, has been the best in helping me keep my car working. Tom referred us to Debbie Sommers, Sales, to purchase a new Jeep. She was so helpful and found the color we wanted, with the correct interior. She gave us updates on where things stood. It was such a pleasant experience.
Bought a 2016 Grand Cherokee Limited from Christina - professional negotiation, simple process and delivery of vehicle. I have to say in 30 years I dread buying a new car each time; but Christina made this the most pleasant experience I have ever had purchasing a new car. Kudos!
Called to make a service appointment. I was told i could bring my vehicle in next week and that was taking me as a COURTESY because they are busy. Seriously!!! what an attitude. I will never bring my Jeep back here again. Pleanty of other service shops who will be happy for the business.
I bought my vehicle from Debbi at 1830hrs on 08/29/13 after they had closed( I Just went to Look ) . I dont know if I was lucky or what but the whole experience was wonderful. Debbie did not pressure me at ALL. She is a very funny sales woman. The deal we brokered together was well worth it considering I went to all the other dealership from Manhattan to Greenwich. Even though the dealership is small, it packs a punch with its customer service.Jeep Chrysler Dodge City You have a customer for life.
They’ll let you walk around the lot for 15 minutes before asking if you need help. I guess sales are good so they’ve become complacent. They slide at some point and they’ll wonder why.
Although I feel treasonous by buying a Jeep from what is now Fiat, my experience with Jeep Chrysler Dodge City was a very good one. There was a hick-up in my lease. One of the leasing companies offered $xxx for the lease, but denied it. Chrysler picked it up. I very much prefer to deal with Chrysler than the other foreign bank, however they increased my payment over the course of the lease by $500.00. Felt like a rip off - a bait and switch. Very awkward. However, the Patriot I purchased was the perfect fit for my needs, and considering the condition of Detroit right now, I feel less un-patriotic. Christina was my salesperson. I feel that she and the sales department had done everything on my behalf to offer the best customer service that they could in face of what seemed like a shady deal. I feel very comfortable with being a member of the family there, and considering my own poor financial affairs, I am very grateful to them. Anyway, Ill see them at the end of the lease to purchase the car. My son will be driving by then. Perhaps Chrysler will give me a great deal on it :0}. After owning a 2002 Liberty, I am and always be a Jeep person. I will be happily working with Jeep Chrysler Dodge City again (as long as Im in the area) from here on in. -peace-
Christina was a pleasure to work with. My experience was quick and easy due to Christinas knowledge, prompt responses to all of my inquiries and her flexibility around my schedule. I highly recommend seeing her if interested in a Jeep (or any vehicle at this dealership).-John D.
Great group of people, made my vehicle purchase a pleasant experience. I would recommend them to anyone who asked. Christina was very communicative during the whole process and helped get the purchase across the finish line.
We had began searching for the new Cherokee prior to its arrival this November. I contacted the dealer through the web and received a quick response fro Ed Delmonte, sales associate.We knew exactly what we wanted in the vehicle and he went to work right away. We were notified once the vehicle hit the lot and proceeded with the deal.Ed was very helpful and informative. He knew every detail of the new model as if he had been through it already. A true professional!The transaction was seamless and very quick. I have to admit I was shocked that it went so smoothly!Bottom line is my wife got the exact car she wanted and that made us both very happy!I would highly recommend this dealer to anyone!
Jeep Chrysler Dodge City helped me out when another dealership was taking advantage of me. John Curran went out of his way to assist me. Type of service you do not find anywhere else. Honest and caring service. The best.
Purchasing a car from Jeep Chrysler Dodge City was one of the smartest choices I have made. The treatment was up to par and rather professional. I would recommend anyone interested in buying a jeep to choose this place. I am actually bringing my cousin here to buy a jeep just one month after my own purchase.. Christina Granchelli, you rock !
Our sales associate, Ed Delmonte, was truly a pleasure to work with. Having just come back from living overseas, we needed a car quickly, but did not want to rush the process. He answered all of our questions about the models we were looking at, as well as all other practicalities that we needed to know in order to purchase a car. He did not push us at all, and was very supportive and understanding of our requirements. For anyone that was interested in a Jeep, Chrysler, or Dodge, I would recommend anyone to go to the dealership in Greenwich and make sure to ask for Eddie!
This dealership provided me with the best car leasing experience one could ask for! Quality product and amazing help! Ron and Gerry were absolutely fantastic!
Easiest, smoothest, best car buy experience I ever had. We dealt with Ed who was always pleasant and knowledgeable. We ordered our car from the factory on the first day we went in, when we went back to pick it up all of the paperwork was ready and all I had to do was sign 3 pieces of paper. We bought another car a month before and if we dealt with Jeep before them we would have never put up with what they put us through. If you are thinking about a jeep, definitely go with the one in greenwich.
The Sales and Service team are great. I showed up a half hour past closing to the sales shop to see if I could pick up my car from the service shop and someone was kind enough to drive me up the road to unlock the service shop, call the shop manager to find my information/keys and settle my bill - all after the shop was closed so I could drive home and not have to take a cab. Thanks again!
I needed to lease a Jeep for my son. Christina Granchelli was very knowledgeable and efficient with the transaction. Very good price and good customer service. I highly recommend Christina and Jeep Chrysler Dodge City.
Awesome experience with this dealer. I emailed about a truck and was responded within a timely manner, I was an out of state buyer and showed up on day of closing and was driving away within 15 minuets. Christina the internet sales manager was a pleasure to deal with and would highly recommend this dealership. love my new truck thank you all who made it possible.
I have leased with this dealership two times over the last few years. Each time, I have worked with Debbie, who is friendly, organized, and helpful. The whole experience each time (test drive, drop off, pick up, pricing, paperwork, etc) was a pleasure and I look forward to working with them again.
I had done a lot of research on which vehicle I wanted. I decided that I wanted a Jeep Cherokee. I shopped around and wound up going to the Greenwich dealer after hearing good things. I worked with Frank Cappabianca who was very helpful. I had a very good experience and a decent deal. I highly recommend Jeep Chrysler Dodge City.
This is my second purchase at Jeep Chrysler Dodge and I will probably go back for another. the first time i did the entire deal over the internet and just went in to pick up the car. 30 minutes all in.the second time, i traded in the first car. the team went out of their way to get me the best price on the trade in and maxed out my rebates. the pickup was flawless. went in after work and swapped cars.if they have the car i am looking for in the future, i will definitely go back to them.Thanks team at Jeep Chrysler Dodge City.
Christina Granchelli and team made buying my Jeep a great experience. I highly recommend anyone looking for a car to work with her.
I felt like I was in good hands with Christina when I purchased my Certified Pre-Owned Jeep Wrangler Unlimited. A few problems arose with the car after purchasing and Christina worked to make sure I was confident with my purchase. All the problems were fixed or parts were replaced at no cost to me. Christina made sure things were done correctly.
Debbie Sommers called other dealers to find us a 2018 Jeep Compass and fulfilled our specifications within 12 hours. She is on the ball! We are very happy customers. Thank you, Debbie!
Had an excellent experience here. Me and my family have bought many cars here. I have also recommended my friends here. Their sales and service departments have always treated me great!
Had an excellent experience buying my Jeep Wrangler Unlimited at Jeep Chrysler Dodge City. I was helped almost the second i stepped through the front door by Ed Delmonte. He got me behind a wheel for a test drive, answered all my questions and found me the Jeep that fit my requirements. Didnt take much longer than a week before I took delivery of my new Jeep. A very pleasant experience and i would recommend Ed to anyone looking to buy a new Jeep, Chrysler or Dodge.
One of the best buying experiences ever. Did my homework, then contacted Christina about my specific Jeep request. Within minutes, Christina contacted me and gave me a price via email. When she found the Jeep I requested, she notified me within a day or two and the purchase was made, car unseen. When I went to pick up the car, it was exactly as I had envisioned, and I drove it away. Thanks, Christina.
The entire process beginning to end was seemless. Great service! Stacey was professional; not pushy; got us in the car that was right for us!
Fantastic customer service by the entire team. Christina worked with me to quickly find the Grand Cherokee I wanted. Extremely happy with the car and the experience.
Wish 0 stars was an optionI bought my first “certified” pre-owned Jeep on 03/20/2018, since then it has broken down 3 different times and has been at the service center for more time than I’ve actually spent driving it. Reached out to dealership multiple times via email, phone and physically going into Jeep Chrysler Dodge city and conveniently the manager and the person who sold me the car arn’t there when I call or visit ... Going to this dealership was the biggest mistake I’ve made in my life, and no one at Jeep in general has made any suggestions on how to make this situation right or getting me into a different vehicleJust received a letter from the dealership stating“If you have any friends or family in the market for a new or pre-owned vehicle, please send them our way, we will treat them with the same courtesy and respect you received. I know you will take much pleasure and pride in your vehicle “Received 0 respect and courtesy since signing the check for the car ...... can’t take much pleasure in a car that’s I’ve had for I 5 days and has been in the service center for 6,
This has to be the most unorganized and poorly run service facility in America. From the Manager to the janitor, what a complete joke. 6 months for a radio to be fixed and when I call to confirm my appointment they have no appointment scheduled ANDDDDDDDDDDDDDD they had the radio for 2 months and sent it back. I was never informed that the radio had come in. I was told its on back order, so I waited patiently for it to come in. I didnt scream and shout, just waited as sometimes things are out of stock but they had the radio the entire time. What a joke. I pay my note every month, never a problem there, but when it comes to them doing their job they fail, every single time. What an absolute joke. I cannot wait to drop this car off at the dealership and let them deal with this incompetence.
One of the best car dealer experiences we have had. Debbie was our salesperson and she was wonderful! We will definitely go back.
Just leased my 2nd Jeep here (3rd Jeep if I include the one I leased here in 1993). Great experience. Straight talk, no BS. A pleasant experience. Very respectful of my time. When I picked up the car, I was in and out in 20 minutes. Ed DelMonte was awesome. Highly recommended!
Went in to lease a new Jeep and worked with Gerald for the second time, who makes the process as quick and easy as possible. Ive been to other dealers where there are many hoops to jump through along the way, but both times I have leased from here Ive found it to be a straightforward and speedy experience.
Jeep Chrysler Dodge City is the best. I just leased my 6th Grand Cherokee Limited, and the last four were from this dealership. I have always worked with Debbie Sommers, who is very professional, listens to my needs and never tries to sell my more than I want to buy. I always get a great price, and Debbie and the rest of the team makes the process as smooth as possible. In this case, we were going out of in a couple of days, and they had my new Jeep ready early. I havent shopped around for my last three Grand Cherokees -- I just go to Jeep Chrysler Dodge City.
Great experience. Debra, Ed and Al are all professional, knowledgeable and friendly. Highly recommend.
Christina gave me a good price on a new Jeep Wrangler without any hassles or pressure. She was also helpful in matching the vehicle to my needs.
We had an excellent experience with Ed Delmonte. He was very professional to deal with over the phone, via email and in person. He did a great job getting us the best price for our new Grand Cherokee and was able to find the car and deliver it very quickly. Overall, we would highly recommend purchasing a car from this dealership and specifically from Ed Delmonte. Thank you!
Great experience at Jeep Chrysler in Greenwich.Found the jeep I have been looking for and Ed made the buying process as quick and easy as possible!Thanks
From start to finish, and with everyone involved, it was a smooth experience. Followed through on what they said they would do, when they would do it and no issues. Good group of people to deal with.
Just wanted to say thank you to Ron Gentile and express how much I appreciated his expertise and guidance as I leased my new Wrangler. He was on top of every detail and we turned the process around in a matter of days and could not be happier with my new Jeep.THANKS AGAIN RON AND ILL SEE YOU SOONRegardsGregg Demetros
I called this morning to have my 2017 Jeep Compass serviced due to a humming noise that it’s been making. The guy who answered the phone for service was not friendly at all and sounded uninterested in my problem. I felt rushed off the phone and ultimately decided to take my car elsewhere.
Lovely car dealer with very friendly and helpful consultant that make the deal quick and easy.
Great customer service and very attentive staff. Thank you for a fantastic car buying experience.
Great experience here. Ed was awesome to deal with. Would definitely recommend and go back to this dealership.
Just picked up a Grand Cherokee with the help of their internet salesperson, Christina Granchelli. It was an effortless and efficient process, and in my view the only way to go. Christina gave us a great quote via E-mail, then sent us the forms required, which took about 15 minutes. The car was ready to go when we showed up at the dealership, requiring only that we sign the finance papers, which took 15 minutes. Everything about the car was explained, we grabbed the keys and drove away. This is how cars should be bought. Thanks to Christina and City for making it happen as we desired.
We recently took delivery of our new Jeep Limted Cherokee and can confirm we are very happy. Debby Somers was our sales person and she helped us navigate getting the best car at what we feel was the best price - hence we are very happy. This is the second car we have purchased from Debbie at Greenwich Jeep and provided the car performs we will likely be back for a third when the time comes.kind regardsPeter & Caroline Clements
My sales associate, Ed Delmonte, was truly a pleasure to work with. He answered all of my questions about the models I was looking at as well as what was needed to to purchase the Jeep. He did not push me into taking a jeep he had on the lot, but listened to what I wanted and was willing to go out and find the one I wanted. Anyone that is interested in a Jeep, should go to Jeep Chrysler Dodge City in Greenwhich and ask for Ed.
I leased, then later purchased a Grand Cherokee from Jeep Chrysler Dodge City. This is the second vehicle I purchased from them. Ed DelMonte was the sales guy for both deals, he is the primary reason I go to this dealership. He is very knowledgeable, and more important he takes care of all the details, and does the hard work to get the deals completed without any issues.I have not been pleased with the local Greenwich service location though. They have twice forgotten to make appointments they had confirmed on the phone. More important, they have told me some things regarding my vehicle service that proved to be untrue, that I had to catch them on, and the service manager had a bad attitude. I dont trust them, so I take my Jeep to White Plains for service where they have done an excellent job
I was looking for a used Jeep Liberty as we had owned two a 2005 and 2009. Jeep City had a very low mileage 2012 limited Jet for a great price. I hesitated as we were leaving in less than a week to spend our Summer in Prince Edward Island Canada. We live in Torrington but I decided to check out the Jeep. The vehicle was as close to new as it could have been and Christine assured me they could arrange delivery in two days. I decide to go ahead with the purchase even with our tight schedule. The deal came off without a hitch. Christine even arranged for our use of a dealer plate while the registration was received from the DMV. Christine sent the registration to Canada and provided a next day prepaid return envelope at no charge to us. I would not hesitate to buy me next vehicle from Jeep City. Exceptional Dealership.
I just bought a Jeep Wrangler Unlimited from Rick. He was extremely helpful in managing the process and helping me understand all the attributes of the car. I would highly recommend him.
We had to pre-order the minivan we wanted, and se wed waited for our custom vehicle to come with just the color scheme wed wanted. When it arrived, it was awful. Despite selecting a grey interior, it turns out that ALL the minivans have a hideously ugly brown dash (that doesnt match ANYTHING in a car with a grey interior). We were distraught. But, Christina Granchelli and the dealership really worked with us to make it right. They brought in other vehicles, showed us every thing we could go do, and ultimately helped us to get a Pacifica that were really happy with.
I just bought my first Jeep from JCDC and they were extremely helpful and easy to work with. Love the car so far and would certainly go back!
I love my new Jeep Patriot and Christina was a huge help in making the deal happen for a very reasonable price and a stress-free experience.
I just purchased a brand new Bright White 2015 Jeep Wrangler Unlimited and I couldnt be happier, this is my 2nd Jeep from Jeep Chrysler Dodge City in Greenwich, Both times I worked with Debbie Sommers, she is a true professional, she clearly understood what options I was looking for and was able to find me the perfect Jeep out of their vast inventory, she worked with me and kept me informed every step of the way, she just handled everything!!!! this was the easiest new car purchase ever.When I came in on Saturday to pick up the new Jeep I was in and out in about 15 min thanks to the great work that Julius Kovacs did on prepping the paper work and Debbie showing my wife and myself all the great new features of the 2015.My wife has already told me we are going back this time next year to by her a new jeep and I look forward to the same great experience I just had.I can also say that over the last few years of Jeep ownership the Jeep Chrysler Dodge City Service Department has been nothing but great, they always know what needs to be done and the do it quick and get me out and on my way very fast.You folks all rock, keep up the Great Work!!!
Im from Long Island, and all of our cars were totalled by Hurricane Sandy. One of them was an 07 Wrangler that I decided to replace first. I found one I liked on the net at JCDodge City, and called them. I told them of my situation, and negotiated a price over the phone with Christine. After my funds became available, JCDodge City sent an employee down from CT to get me, and bring me to the dealership. I thought this was definitely beyond the call of duty, and I was impressed. Everything was ready for me when I got to the store, and everything went smoothly. I was offered an extended warranty, but there was no pressure, and I didnt get one. I would recommend JCDodge City based on my limited experience.
Friendly, Professional, and Efficient. No BS.
The service department is completely unprofessional and unhelpful. I brought my car in because of some damage. In their attempt to fix the problem (which took them twice as long as promised) they caused more damage to the car. Even though I had documentation showing that the damage was caused by them they wanted me to pay for not only the part but the inspection on the car as well. (which also took longer than promised) I would avoid this service department again and if you need to go, ask to work with the manager directly.