Only had two spots reserved for a first floor storage unit. Reserved early in the morning around 7:30 . Segen had called me as soon as they opened letting me know they had it ready and available for me. Suggested I come in soon as possible since first floor units are hard to come by nowadays and it was perfect for my needs! She was very kind and thorough through the whole process. A true asset to the team that does her job well and cares about having good customer service. A nice little gesture and being respectful goes a long way. Got accommodated same day! Couldn’t be happier about it. 10/10 experience and all kudos to Segen; she was fantastic!
Kaitlyn is exceptional. Keep up the great work.
Really enjoyed working with Doug and Tanya. Fixed issues immediately. Thank you guys. Will refer to you.Hayden
Thank you Doug and Tanya for being so kind and helpful we appreciated all you did for us!
Kayla was awesome, had a great check in experience. She made everything effortless and we also had a great conversation. Double kudos!
Needed Imidiate storage. Doug did a great job getting us set up quickly!
Convenient, secure, with amazing service! Kayla and Aaron are the best! Highly recommended with many different size options for any of your storage needs!
Doug is fantastic. 10 stars if I could
The staff here is very communicative and helpful. The company I work for has two storage units in this facility and we have never experienced a problem. We get packages sent here almost daily and the employees are always very careful and very efficient when handling our deliveries. I know all of my coworkers (as well as myself) are very satisfied with our experience!
Environment is well lit and clean. Easy access to all the units and the bay garage makes moving big objects easy. Rachelle was very nice and helped me with al my questions and concerns! Would recommend to anyone.
Doug helped us at the Greenwood location with Ericas referral because we got online pricing and first month special on a unit which was too small she was able to conveniently transfer us over for Doug to take over and keep our discounts. they were both awesome as a team and excellent customer service. We appreciate all the help on such short notice.
Friendly very helpful property manager. Kayla was there to provide advice to solve our dilemma when switching from a large unit 10x30 to a smaller one. She advocated for us with the district manager (Aaron) to solve our problem. Facility is very clean, air conditioned, with ample parking and good security.
Doug Kistler was very helpful and professional.
Doug made it very easy, will definitely recommend
Doug is awesome 😁 big help at the very last minute, appershate you.
Wow. Ive stored at Public Storage before, but this experience went above and beyond. Weve been very happy with Shannon, she has been super responsive, friendly and helpful. She was able to get us two units right next to each other and has made the experience painless from the start. After working with Shannon theres no doubt I would recommend this specific location of PS to anyone! Awesome!
Shannon was excellent...called me right after I put in my inquiry. She researched a few options for me before I arrived. She was friendly, knowledgeable and even liked my dog! Walked me through the entire process (it was my first time renting a storage unit). I felt that Shannon was upfront with me and it turned out to be a wonderful experience.
So I’ve never used a storage unit before, and I needed to store my things for a few months while traveling. A friend recommended public storage to me, and I went to check them out. The place is so clean and everything is pretty simple and straight forward. Shannon was incredibly helpful, nice, and super informative when I asked questions. I definitely recommend using this public storage for your first time!
Good prices, excellent service. Never had a problem. Doug is friendly and very informative.
Doug is by far the best part of this storage. Such a sweetheart! Close to everything I need and very easy access.
This is a very convenient location in DTC for storage and moving needs. The manager deserves mention. Grace is an exceptional manager, shes helpful, thorough, and personable. She gave me options and suggestions that made my weekend move easier. The facilities are secure, well-maintained, and the elevators are large. The units are somewhat pricey, but hey this is DTC. Overall, 2 thumbs up for this operation.
This property has to be one of the best in the city. Ive stored my things there for years. The environment is clean and quiet whenever Im there. The staff has always been nice and helpful. Keep up the good work.
The units themselves seem very decent. Tall ceilings make for a lot of storage space and its indoors and climate controlled. The staff (Zach) seems eager to please, and the office is well organized. The building exterior belies the condition inside. The 3rd floor reeks of pot at the dock elevator exit and has broken brackets on exit signs hanging from electrical wires. The overall lighting is a bit dingy and the corridors are narrow so cart navigation is a bit tough. The dock elevator is dirty, and the keypad to access the dock side door isnt working so youll have to walk all the way around the building right now. The facility, overall, is fairly clean. Having to enter an 8 digit access code to use the elevators on the basement and first floor seems a little tedious. The very small lot in front means parking is totally unsuitable for midsize and large moving trucks, but they do have a dock area at the back of the facility. Its too bad it doesnt appear to be lighted (it became dark and the light never came on) and there arent obvious security measures in place so it feels very risky if youre moving in solo as youll be away from your valuables for 5+ minutes at a time or if youre concerned with your personal safety as it feels isolated. Mediocre is how Id describe this facility. You might want to shop around if you have time.
Doug got me in quick and easy.
Helpful and friendly service. Everything was ready for me as promised in a impressively clean unit.
Sherry was very helpful. I couldnt have asked for a better experience. People are friendly an facility is clean an well maintained. Would recommend working with these guys to anyone I know. !
Reserved space via the website - received a phone call in minutes. Process was simple, and the attendant Zack was courteous and very helpful. Rates were less than what I expected. Very positive experience.
The location is very convenient for our needs, and we have to go often. The manager Grace is supremely helpful and nice. She makes it feel like you are at home. It is so much better than any other storage facility because of her. I know that if I have any questions or need any help that she will be there. In the past with other storage companies I have felt like somehow I was inconveniencing them, but I have never felt that way here and know that my business is valued.
Shannon is awesome. She is so helpful. Shes always smiling and upbeat. Shes is also very help. She is patient and goes above and beyond to be sure you receive the best customer service possible.
Jennifer was so friendly and helpful. We were worried about the security features of the storage complex and she took the time to walk us around and show us everything we were curious about. She showed us our unit and made the whole process incredibly simple. Looking forward to using our new storage!
Grace is awesome! She just took over the facility and is easy to deal with and helpful. She also has a bunny that lives in the water drain just outside the front door. Sometimes it is just nice to deal with good people.
I have used several storage facilities for business needs and this one is by far the best to work with. They always let me know whats going on with my packages if they arent placed in my unit, are helpful if I ever have any issues and are always friendly. Margaret specifically has been very friendly and helpful, going out of her way to help me discard of trash without me even asking. I moved further away and still kept this unit despite an extra 15 minutes of driving just because they are so helpful!
The facility is safe and secure. Grace was amazing at helping me get oriented and took time to make sure I knew what I was doing! It was as easy as it could have been. Grace was very professional, pleasant and focused on making certain my needs were met. I will recommend to others!
If you live in the DTC area, or just moved to Denver and in need storage, stop in at the DTC Public Storage and see Grace. She was awesome..she knew exactly what I needed, she was personable and extremely knowledgeable and helpful. A great person all around. Simply a super person and a great Ambassador for the city.
Shannon signed me up. She walked through a few floors and options until I found a suitable space, with natural light when the door was opened. She was polite and efficient. Saved me time. Im happy :)
Just got a unit here, and I couldnt have been happier with the customer service. Kayla was a delight to work with. Both knowledgeable and polite, she took the hassle out of getting a storage unit.
Doug was extremely helpful and efficient in getting us set in a helpful but timely manner. Made the process simple! Thanks Doug
Bill is awesome! I love this facility. It is so clean and Bill is so nice and helpful. I enjoyed my experience with his help! For this reason I will always use public storage from now on . Thanks Bill again .Vivian Tran
I moved very last minute and the staff here was very helpful. The place was clean and the staff was friendly
Dougis a great worker. He helped us find a great unit right by the elevator, which was extremely helpful and kind, places like this need more employees like Doug
I was looking all around for a 10 x 15 storage unit and when i stopped in at this location, it was pleasant and nice to meet a manager that had great customer service and knowledge of all the units and all my questions. I recommend this place for the management alone. She answered all my questions thoroughly and I will be going back this week to get this unit. Thanks Grace for all your help.
Kayla did a tremendous job of explaining everything to me -- details Id have no idea about. The very well maintained site and Kayla made me more confident in storing my stuff for the first time.
Stopped at this store to purchase boxes for my move. I was greeted by a friendly lady named Linda. She was excellent at helping me to choose the sizes I needed and how many boxes I might need. And when I packed for my move she was exactly right on the number and sizes I needed. My move went smooth because of her assistance. THANK YOU!
Kyla was AWESOME! Very customer focused; Positive attitude; Extremely helpful. I would definately hire her myself. The unit was very clean. A lot of options to choose from. Thank you very much, Kyla.
My visits at Public Storage was great. Chelsie was very nice, helpful, and patient as I made important decisions. Thank you again Chelsie for showing me around Public Storage and providing great information.
The property is clean and the ease of access is pretty good as well if you find a good time when there are enough carts to load in and load out. District Manager doesnt get back to you in a timely manner (its been 1 week already) with concerns regarding the property security. The front door access code has been broken for nearly a month and still hasnt been fixed. Anyone can walk in and this should be priority #1 with any property. After all, security and location were the top reasons I decided to rent here.
Grace (property mgr) was great throughout the process. She knew exactly the type & size of storage unit I needed and spent plenty of time reviewing the agreement documents and answering all my questions. When my movers arrived about 10 minutes before me, Grace had already called me to let me know. The facility is clean and updated with easy but secure access.
Excellent property. Clean, organized. Great service provided by Shannon. We are very pleased with the facility and service!
Rented at unit at this location and the property was clean and well taken care of. Dimetrease was very friendly and knowledgeable. I was able to get everything I needed in one stop. Would recommend to anyone!
Zach is totally awesome. So friendly! So helpful! Helped me transfer u its like it was nothing!Thank you for making my day so much easier than I anticipated!!!
The guys and girls at this public storage do a phenomenal job with customer service we locked our keys and they cut our lock immediately for us so we were able to finish unpacking are U-Haul
Shannon is very friendly and knowledgeable! She was so helpful and I appreciate the amazing customer service! Great location too!
Excellent experience. Meagan was very knowledgeable and make the entire process of signing up very easy. Thank you so much.
I am very satisfied with this Public storage. Doug helped me with my Ubox today because we are moving to Texas. He was able to have my Ubox placed on back doc for pickup. Doug was very courteous and very professional. I will definitely recommend this Public storage.
Excellent service, friendly staff, and very clean, modern, secure facility. Cindy did an outstanding job of quickly identifying a storage unit that met my storage needs, and she offered helpful advice on packing and storage in the facility. Highly recommended!
Grace provides very professional property management and always exhibits a helpful and caring attitude.She keeps the facility highly functional at all times which makes my experience a very positive one.Ill recommend this facility and Grace at every opportunity.
Very Helpful Ming, Doug!
Just recently moved to the area and needed a storage unit. Margaret was great and got me in and out as quickly as possible. It was much appreciated and Ill definitely be recommending it to everyone I know.
Grace has been extremely helpful as we have tried to select a unit. She has provided a range of options for us to consider based on our specific needs. Grace has always done a great job in communicating and following-up.
Highly recommend!I have been using this Public Storage in the DTC for years and I have never had any problems and the staff is super friendly and the property manager Vanessa is great! Would highly recommend using them for your storage needs.
I needed a storage unit on short notice, Public Storage was able to get me exactly the unit I needed and have it available for my move in the next day. The staff person, Zach, at the selected location was easy to work with and efficient in handling the leasing paperwork.
Great service Doug! Thank you
Kayla was great. I like the temp control!
Amazing staff made the experience easy convenient and stress free ! Nice facility and amazing customer service!
Demetrius was great and tonya was excellent!! Good service.
Vanessa is awesome! I love this facility. it is so clean and Vanessa is so nice and helpful. I enjoyed my experience with them I will only use Public Storage from now on.
I have been dealing with a lovely lady named Vanessa over the past month and on many occasions. She has been cooperative, accommodating and very, very helpful. I would strongly recommend anybody having dealings with this property to ask for her.
Excellent and positive vibes. Couldnt of had a better person helping me. Sherrie was great
Shannan was very helpful and took the time to help me with my problem, She has always been service oriented and willing to spend time researching the best solutions for me.You are very lucky to have someone like her working for you.
Grace has been fantastic to work with from the beginning through present! The move went great and she has been great to work with and very helpful every time I go to the storage facility. She must be a valued employee!
The employee Kayla has to be the best employee I ever got to work with. So polite, so kind, and such a caring personality.
Tanya has been great to work with at our main storage facility. She will call me when she has large units available which we often are looking for. She also finds units at other facilities if she doesnt have one available at her facility. Tanya is very friendly and knowledgeable .
Bill provided exceptional service. The facilities are clean and in great condition. I feel very comfortable storing our things here.
We’ve been with this facility for 3 years. They have great service - Doug is AWESOME!!
Sherrie was fantastic! I walked in with no appointment and she was able to help assess the size of the unit I needed based on the things I needed to store. Very fast and easy to work with, clean unit and great location!
Doug was fantastic and helped me out greatly with my rental today and delivered great service! Thanks to the DM :o)
Grace was very friendly and easy to work with.She was knowledgeable about the property and helped us find the best unit for our needs. Facility is clean and hopefully will work out well for our business storage needs.
We needed a storage unit on short notice after another storage option in our office building fell through. Grace the manager bent over backwards to get me a unit that would work for us, and was very flexible when there was a disconnect in what paperwork we would need for a corporate lease. Would lease a storage unit here again and again.
Shannon was very helpful and very supportive in whatever technical trouble may have been has on my side
Vanessa was great today in helping me with the purchase of some supplies. Highly recommend! Very helpful and great customer service.
Bridgette is FABULOUS – she made the entire experience simple (and even fun). Facility is brand new and nicest Ive ever seen.
Grace was amazing. She helped me find a good unit, had great advice, and really just wanted help me out. It was a great experience.
We are moving close to our previous home and needed a place to store some things. My husband checked several storage facilities in the area and found this one to be most accommodating.I went back with him when this one was almost closing, but instead of asking us to come back the next day, Sherrie couldnt have been nicer. She told us the units that were available and held one for the next day (with no credit card). She explained all of the pricing and although it isnt as inexpensive as one might be led to believe, it isnt bad. When we returned the next day with a car filled with items, she even came outside and held our dog for me so that I could help my husband unload! She walked us to our unit to make sure it was what we wanted (the facility is clean, secure and convenient), and helped us choose packing material. We both highly recommend this facility and Sherrie in particular!
We had a great experience today at the Public Storage in DTC. Sherrie was extremely friendly & patient showing us the various storage unit sizes & explaining all the costs involved. We felt she truly cared that we get the best price possible too.
Sherrie provided excellent customer service and property management. she was able to transfer us to a smaller neighboring unit with a lower rate. and we were able to use her broom and dustpan! thank you sherrie!
Grace was very friendly and helpful! She made the process easy and we can move in today. All of the units I saw were very clean!
Thank you Public Storage for a job well done. Special thanks to Zach in the office. You are much appreciated.
Shannon was SO helpful and the facility is super accommodating for my business. Super clean as well!
Love the staff! Always nice and willing to help! Always friendly and helpful!
This is a great storage facility. Clean and secure. Staff is always knowledgable and helpful. They helped me find exactly what I needed.
Shannon and Meagan were great. They were easy to deal with and located a good unit quickly.
Shannon was very helpful today and was amazing with me and my husband.😀
The lady in the office Sherrie was super helpful an very nice definitely would recommend to anyone looking for a safe place to keep your belongings
It had been a very stressful day for me and at the last minute I had to make arrangements for a storage unit, Sally was very professional very helpful, and very considerate of my needs! Great staff and nice clean location!LR
After evaluating other locations, the choice was easy, particularly after meeting Sherrie, the property manager. Service was excellent, the quality was as needed, adding up to the right set of considerations and a great peace of mind.
Great experience today with Doug, highly recommend!
Meagan from the front desk was amazing and very helpful. Place is awesome, clean, and safe.
Excellent service from Shannon. She is extremely pleasant and helpful.
Renting second unit here. Zack was great. Highly recommend this location
This is a very clean facility with friendly staff. Shannon was very knowledgeable on the facility and was helpful