Since they got rid of the old manager ( she was very rude/mean ) and hired this new one earlier this year, the place is nice to go to once more. They give best prices in town. New staff are nice
I made a purchase today and yhey were great. I will say i have had horrible experience here.. maybe newgr
My Fiance tried to walk in 10 minutes before 10 and they said it wasnt 10 yet so we waited. 1 minute till, mind you in the POURING RAIN! IT WAS EXACTLY 9:59 AND THEY WOULDNT OPEN THE DOORS!! So we waited 3 more minutes and by this time is was almost 10:05 and refused to open the door He approaches the door again to be IGNORED! A young black man walks to the door and they open it almost immediately! ( Im not saying anything because of the black man because he didnt nothing at all. It was just very rude!!!) We will not ever be coming back to your establishment ever again nor will anyone we know!!!!
Ive been a regular at this store for yearsBoth buying and selling/pawning. I did NOT like ths previous manager as she was rude and obnoxious and very hostile. Not a good fit for a buisness dealing with the public, and more often than not, dealing with those who are not in the best spot and need help pawning their items for necessities. Anyway...she has moved on from this store and I was hoping to leave a glowing review about the rest of the staff (...who tbh are truly genuine and helpful ) and the store. But nope. They started a new layaway policy that is shameful. They dont just take a portion of the the layaway funds you have paid on your items if you choose to cancel. They take a minimum of 35% of the TOTAL FULL PRICE as a restocking fee. This means the restocking fee can equal MORE than you even put back on the item to have it placed on layaway. I was just denied 1 cent back from 2 layaways I was having to cancel. Just stole the entirety of that money from me on what grounds?? I understand taking a small fee ...but not 100% of the downpayment. Talk about having no understanding for their customers or the real struggles people are facing today. It is appealing and they should be ashamed of this new policy and for the lack of human decency it takes to back it. I urge others not to use this location. Low ball offers and stealing money they havent done a thing to earn. Your better off at one of the many other shops in town.
Went in this place today was going to purchase a handgun. Some lady stopped me 1/2 way back to the gun counter, ask if I had a mask, I said no! I dont wear one we had exchange of words until she said no one will help you without a mask. Its a mask ordinance not law. So hey dumb A$$ youre in for a little education and unemployment. My lawyer loved it.
They will take your money and smile while they do it.I dont recommend.
Worst customer experience. Lack of communication & poor helping skills . Freda ‘ Doug ‘ Michelle HAS THE WORST CUSTOMER SERVICE ON THE PLANET
Good and fair service, I enjoy bartering
One star was the lowest option it gave me. That’s the only reason I even gave one star. Was just in there for 15 minutes. Four employees. Doing nothing. Except for one guy eating. No one offered to help us. Absolutely pathetic.
HORRIBLE experience, most UN friendly service Ive ever experienced. Freda was so NASTY and RUDE and I have been coming here for years . Hate to say but she was over friendly to all the black people that came inAgain, HORRIBLE HORRIBLE experience. AND robbed me in a hard time by offering me $200 for a $900 hp touch screen computer. I wouldnt send anyone here thats for certain
Good spot nice guns good prices good customer service and will give u wat u ask, for pawns cant loose here
Great people, very friendly! Merchandise is awesome and love their layaway plans!
After going to several pawn shops and getting disappointing quote after quote, I came to Lakeland Pawn and I was shocked. The level of friendly, speedy, accurate customer service, far exceeded my name expectations and I was offered more than expected of even was seeking. This pawn shop is GREAT!!
Only went in for a look but they had a nice lee Enfield in there for 220 looks like a long barrel variant that a couldnt find anymore info online
Asked me what I wanted when I walked in the store. Then then before I could tell him what I had and what I wanted to do they said they were going to take it terrible customer service don’t go here!
After 15 maybe 20 minutes and other customers coming in after me I never got waited on will spend my money elsewhere!
I have had nothing but great experience with lakelands. Great customer service and they really care and try to help u get what you need. I recommemd them to the lowcountry and always have great music playing
I had a great experience, I went in looking for a guitar case and found an awesome Coffin Case the my guitar fit in, and they even let me bring my guitar in to check if it would fit before I bought it
The things they have are nice, pretty good prices too, but in regard to jewelry, nothing impressice. They had a very mediocre supply of cheap looking Diamond chip jewelry, nothing of any substantial size... every piece of jewelry they had in the store should not have been sold for more than $50 each at most. On the upside,they have a wonderful selection of tools, again with wonderful prices. The store would flourish in this area If they would pull more merchandise in (things of actual value, not just tvs, etc.), organize what is already there, and liquidate all the junky things, this would be a great little place. I unfortunately visited the rival pawn shop competitor in Uptown Greenwood today, and believe me when I say that Lakelands Pawn and Gun beat them HANDS DOWN.
Place just opened up 3 years ago and they are still adding quality goods to there inventory. Good Stuff!!
They have wonderful service.
Always has friendly service and has help me out when I needed it. They also have a lot to choose from.
They always nice to me.kind of pricey on music equipment but have quality stuff
Great folks that know what they are doing !
Yeah the times are wrong. Not that hard to update your online info. A 4 year old could do it...
Great environment and customer service
Dont ever pay for the warranty because when it comes to it they tell you oh well it doesnt cover that and there customers service is horrible
Worst customer service, rude attitudes, worst pawn shop to come to ever...
Rudest most racist people I have ever felt with
WORST PLACE EVER. THEY ALWAYS LOOSE YOUR PAYMENTS OR SOMEONE THE MONEY FROM YOU. NEVER NEVER MAIL A PAYMENT IN. THEY ARE CROOKED
Rude and ignorant thats all I can say
Thank you for all your help!
Avoid avoid avoid
Great pawn shop
Good Service!!
Terrible service.