Great bunch of guys, cannot say enough good things about them and the service.Was having issue with my M4 LRBHO not functioning properly but still cycled great. Really weird. Took it in to have them take a look and after a bit of looking was able to find the problem. Somehow the inside of the buffer tube had a ledge dug in that was impinging the buffer from going back far enough to engage the bolt catch.Unfortunately, they didnt have individual buffer tubes in stock that werent part of bundle/kit. Instead of charging me full kit price, they just took one of the tubes out and charges me just for the individual part and no labor! They absolutely did not have to do that but they did.Amazing customer service and will absolutely be back again.
Highly recommend. The guys here know their stuff and are not pushy at all. Derick helped me with all my questions, showed me a few items and help me track down exactly why was perfect for me. Good inventory, good prices, and a friendly staff. Two thumbs up. I will recommend to anyone looking to buy.
Awesome people here! Always can count on this store for some information and of course buying firearms. Best gunstore Ive ever been to, lovely people, lovely store, and an amazing variety of firearms.
Ive been to a lot of local gun shops and these guys have the best selection around. They also were very informative when I needed help building my first AR.
Love coming to this place. Only place in indiana ive been to where the employees dont talk to you like your stupid. Super friendly and helpful, also there is a dog walking around. Like come on
I’ve purchased over 10 guns here over the past couple of years I purchased my very first firearm here and the service has always been excellent never pushy always willing to teach and a great place to learn with great prices on firearms ammo and cerakote
Extremely friendly. When dealing with fire arms some shops and stores can make u feel a bit uncomfortable. Not here. Dope staff very knowledgeable and friendly.
Have bought 5 or 6 guns from here always great service,very knowlegable staff on all their guns,always a decent selection of handguns,long guns and accesories...Oh and Steve has been a great help
Great customer service and friendly people!! Highly recommend and also offer layaway
This place is an amazing gun store with great selection! Hands down best customer service, I have ever had. They never pressure and are always looking out for their customers best interest. Best gun shop in Indy!
Absolutely perfect the customer service was even better ended up dropping more firearms off the very next day even bought a cool hoodie I love it here my man Keanan will get u together I promise
We bought our 1st gun (a S&W M&P 9mm) from U.S. Defense and I couldnt be more pleased with the experience we had here. I had so many questions and Chad was extremely helpful and professional in answering everything. Chad knows his stuff and took his time showing us different guns and explaining the different features/styles/etc. We left there feeling very comfortable and knowledgeable about the gun we purchased. Now Im ready to go back and purchase our 1st rifle.
Amazing prices compared to everyone else, great staff, theyre friendly and knowledgeable, and an amazing selection of accessories and guns. Definitely doing ALL my business there
Dont bother with these people, they cant have a simple civil conversation and take constructive criticism. If you cant have open conversation and put your two sense in they have to suck at doing custom work. Their loss, funny part is I was right.Response to owner: I am 100% sure I have the correct place! Where I have made other reviews is not relevant to the bad experience Ive had with yall.
I walked in there just to check out their inventory and ended up buying two guns.. I will just say I had a great experience... I will definitely go there again for sure...
A lot of gun stores have an intimidating feel when walking in. Not this place. All the people working here made me feel comfortable right when I walked in the door. I talked two of the owners and they were so nice and knowledgeable. Highly recommend.
Absolute greatest gun shop in the state I have dealt with them for years and it’s always top notch service and sales. So many great deals and they are extremely helpful with anything you need. Customer service is the best
Ive had a great service from them every time Ive been in there. Great bunch of guys to deal with.
Great shop!! Took them 2 seconds to find what I needed. Cool guys, one has an epic nickname. Ill be back again, and not just because I happen to put a new gun (unexpectedly) on layaway because the process are right 👍
Been here a few times on visits to home while on leave. A great place with great people. Every time I visited the store I was treated with respect and kindness. The Company even donated/sent me and my squad custom dust covers for our rifles while I was deployed in Afghanistan back in 2013 when my Father visited and asked about having one made for me. This was before I had even personally been to the store. Stand up people run this place.
I have purchased a couple items here. As well as taken a basic firearms class taught by a NRA certified instructor. Staff is knowledgeable & have no problem answering my questions anytime i stop by.
Great place for all your personal saftey needs, as a customer since day one the staff is friendly and knowledgeable. Not to memtion open 7 days a week. When it comes to firearms this is the only place to go in the area
Experts very knowledgeable they’re just pros at their jobs
Super nice guys! Very knowledgeable! Outstanding service!
Employees were staring at and computers and never got up from chairs as I asked questions. Couldnt even get eye contact so I drove to Bradis with my $800 and made a purchase in 5 minutes.
The employees was really pleasant treated you like they really wanted your business very knowledgeable of the gun I was buying I was a first time buyer of that particular gun will be giving them more my business
Very friendly and helpful staff. Didnt make a purchase but only because they were out of what I was looking for. Would still recommend them.
Ive been going to the guys at US Defense Solutions for a few years now, wont go anywhere else. Their knowldege and expertise are second to none. They always treat you like they want you there and not just a dollar sign walking through the door. If you go anywhere else, youre doing yourself a disservice.
First time gun buyer, had a great experience! Staff was knowledgeable and friendly! On a side note, we went to Shoot Point Blank and the Indy Gun Bunker the same day shopping around, and although USDS was a much smaller shop, we felt they were able to help us more, as the other facilities were out of a lot and were so busy it was really uncomfortable. Plus USDS had an online catalog! Purchased a Sig Sauer P320-x and a AR-15 lower for self assembly.. all around great experience! Fired 400+ rounds out of the P320 so far, great firearm! Its no surprise why its the US armys sidearm of choice.
Ive bought several guns from US Defense Solutions and hired them for gunsmithing. The guys are friendly, knowledgeable, and fair on price. Highly recommend them.
U.S Defense Solutions is the best gun shop around! These guys are very friendly and willing to help you with any of your gun needs. They are beyond knowledgeable and can answer any questions you may have. They have built quite a few custom guns for me and I couldn’t be happier.
They have excellent store brand lower receivers, and even occasionally a hard to find gem of a pistol. All the staff are friendly and make you feel welcome.
Great service and most importantly great prices! I’d highly recommend taking a drive out to this LGS. Beats paying a lot more for guns at Shoot Point Blank.
Recently went in there and worked a great deal. Staff was very fair and did an even trade and they even threw in a free holster!!! Other shops really low balled me on my trade. Will be going back for all my purchases!!! Keep up the good work. Highly recommended!!!!
By far the best gun store I’ve ever been to. Very knowledgeable and friendly. Answered all my questions. I look forward to returning soon.
They made a great impression as a first time customer. No high pressure sales but were friendly and helpful when I had questions. Fast and efficient too.
Very friendly and knowledgeable. Clean store. Great stock. Highly recommend!!
This is by far the best gun shop I have ever been too. They provide the best customer service and are more than willing to go above and beyond to help a customer out. Another aspect I like about USDS, is they are open 7 days a week and I can’t find any place that has cheaper transfer fees.
Great place for FFL transfers. One of the best transfer fees in the area and great customer service. A+++
Super helpful staff. Made me feel right at home.
These guys were very helpful and informative in helping me with my first firearm purchase. Several employees chimed in and gave opinions on which gun we should purchase as a starter home defense gun. Pricing is also very competitive with all other dealers, local and online. I will definitely go back for future firearm purchases.
Knowledgeable guys with great prices. Some of the most helpful guys in the industry without all the You bother me just buy a dang gun attitude you see is some other shops. Great guys! I seen one of the owners take 25 minutes to show an elderly man options for a future purchase. Educate him about simplicity and effectiveness. Impressed 100%.
Great experience, very knowledgeable staff. 100% recommend Mike and his staff for all your needs !
Bought my first rifle from Matt and even helped sell a small handgun to an elderly lady looking to protect her home. I enjoy just going up to the shop just to hang out a little. These guys are awesome and know what they are doing. If you are in the market for protection these are the guys to check out!
An awesome shop with great prices and incredible customer service. And probably the cheapest transfer fees in the area. Well worth the drive.
Nice selection, staff is helpful and knowledgeable. Will definitely shop with them again. One of the best selections Ive seen of quality in stock AR parts.
Awesome, friendly staff. Just a couple of good guys. Very patient and happy to answer questions. The shop is small but has a surprisingly varied selection of guns and equipment.
US Defense Solutions is the best firearms store around. The employees are down to earth, knowledgeable, and respectful. I have been in many times and its a great place to purchase firearms/accessories, or just hang out. I have never witnessed any of the allegations that the negative reviews on here refer to. I imagine they were written by Clinton supporters or had a bad attitude going in. There are gun shops I will not spend money in or even visit due to the attitude of the staff and how they treat people, this store is not one of those.
Theyve always been helpful with me. They even installed a sling mount on my Rifle for me, which was helpful. There can be a lot of regulars in there that just want to talk, and sometimes it can lead to you having to wait a little longer to get help. Overall, I like the shop and its close to my house. I like the idea of giving back to small businesses, so I will continue to give them my business.
I picked up a transfer from Chad today. $15 cash for a transfer is as good as it gets. Very nice, clean shop and Chad was very courteous and helpful. I would recommend this shop to anyone.
Fantastic place. I’ve been dealing with Chad and Mike for over six years and will give them my business for many years to come!
I walked into this business as a woman knowing very little about guns. If I was honest I was a little scared of them. However it was a gift for my husband. I was treated so kindly. I felt safe to ask any questions. The men were kind and very helpful. I will not go into any other place of business to buy anything I need other than U.S. Defense Solutions. Crystal Barnett
Mike an awesome dude and very knowledgeable in Firearms and anything outdoors, Check out his shop !
Absolute great group of guys there. Can’t say enough about them. Very helpful every time. Highly recommend.
Unlike some folks, I did not deliberately feign ignorance about a very rare, unknown weapon to try and catch these guys in some sort of twisted trap proving they dont know every nuance of every firearm ever built. Good lord - some people....I did, however, come in to browse and have done some transfers from onlines sales as well. Ive been met with professional, knowledgeable staff and will return frequently.
Hands down the best gun shop in the Indiana. Great group of guys who own and run this place. They have exceptional prices and outstanding customer service. Been going here since they opened.
Awesome place!!! Great selection of guns, parts and accessories! Very knowledgeable crew that is ALWAYS happy to help or answer any questions. So glad I found this place. I wont shop ANYWHERE else now!!!
Knowledgeable and friendly staff, great selection!
Great shop! Friendly staff, unlike a lot in the area. Everyone is knowledgeable and willing to answer all your questions. Ready to take care of all of your firearms needs!
Good selection and decent prices. Could use a bigger ammo selection but you cant have it all
A big selection of AR parts, and the best prices around the city
Great place to do business with!
Cant say enough good things, if you need anything fire arm related come see these guys!!!!
These guys are awesome - I went to this store to buy my first handgun and they were extremely helpful, as well as knowledgable. They cleared up a lot of questions I had, and made sure I was take care of. I highly recommend this shop. They have a great selection of firearms and accessories as well as a helpful and friendly staff.
I loved this place. But the last few times I have been there they have had an awful attitude. I was going to spend money there but they were too busy talking to their regulars about nonsense. I wont shop here again. I have been a customer since the day they opened (heck I even walked in there before they even opened because I didnt know they were still setting the store up). But the last few times I have gone in they have had awful attitudes and they want to treat you like you are an idiot. I used to send them a bunch of business but I wont send people to places that are rude to their customers.I want to give an update. Chad did reach out and try to fix the issue and I do applaud him for that. That is why I took away the 1 star.
Top notch staff with no LGS ego. My family and I always feel like we are going to see friends when we visit this shop. Great bunch of people who just enjoy sharing the hobby with others.
What a shop!....Friendly, knowledgeable staff that makes you feel like family. Full service selection with modding and smithing services. You cant really go wrong checking out USDA if you are in the Indy area.......just bring your checkbook because there are too many fun toys to walk out empty handed......trust me! Thanks Chad and Mike:)
Quick fast and friendly service. Could not ask for a better experience. Everything you want in your local gun store
This is my go to gun shop. The staff are super friendly and very helpful. They have an awsome range of firearms and parts on hand.N. Farley
The greatest gun store Ive ever had the pleasure to frequent. Chad, Mike and Jacob all know their facts for the most part when it comes to firearms and what they dont know they will happily find time to find out for you. Plus they are all very nice guys. They helped me out through a hard time when I had to move and my father was dying. Dont go into the store with an attitude and you wont get one. Any bad reviews must have been when they caught a worker in a bad mood. It happens to everyone, nobody is peaches and cream everyday all day. Suck it up.
I love this shop! They are the best in town. I have purchased multiple guns from them since they opened, and they have had me out the door for much less than any other shop. A+
Most honest guys you will ever deal with!
Mike and crew are great. Excellent selection and great prices to boot. Easily one of the better shops around Indy.
Friendly staff. Good selection for a small store. Great experiences with selling on consignment there. Also very easy and convenient transfers.
Been here multiple times. Bought equipment, ammo, and had sights installed. Great selection and great prices. Would give them my money again.
Love working with these guys. Anything you need they can get their hands on. They are proud of their work and one can see it in their own personal firearms that they will display.
Bought my first gun here. Great place and great people. Thanks again!
I have dealt with these guys for a couple of years and from just coming in and poking around to transfers and purchasing weapons these guys have treated me great every time I come in. Top notch shop!
Good group of guys that know what theyre doing and wont take advantage of you. DONT GO TO GANDER MOUNTAIN or anything like that. Buy your firearms locally and support small business.
High ammo prices.
Extremely knowledgeable staff and the prices cant be beat. Selection is excellent.
Friendly and very knowledgeable staff. Inviting and comfortable atmosphere for any level of experience. Ill always make the trip for anything more than ammo.
Mike and Chad run a great shop. VERY knowledgeable staff, puts other shops to shame. Keep it up fellas!
Great people. Great service. Great prices. Plus you get to support a local small business.
The owners are Great Folks. Knowledgeable and great selection. Nice meeting you in NC earlier this year.
Absolute best shop around. Lost track of how many things Ive bought there. Theyre my absolute go to for everything gun related. Hell, I bought a 1911 there last week!
Entire staff is so knowledgeable and its well-stocked. Able to give me what I needed in a timely manner!
Has what u need come on down
I bought a gun here last week. The staff was great. Great price on guns too. I found a new gun place in town.
USDS is my go to store! The staff is so friendly and inviting. Not to mention, everyone I spoke with was full of knowledge! Keep us the good work USDS
Hands down, the best gun shop in Indy. Their product selection, knowledge and customer service are second to none. Thanks guys!!!
Friendly and professional. Great prices and always willing to help. I highly recommend them to anyone, especially if you are looking to customize you firearm.
I am new to the AR-15 platform and firearms (aside from shotguns) in general. The guys as USDS never made me feel like they were talking down to me or thought less of me because I did not know as much about guns and the AR-15 platform specifically. They then built a 300 BLK for me, which has been absolutely stellar. I highly recommend the shop to anyone I talk to.
Michael literally spent two hours with me going over every gun option, the pros and cons of each, and went above and beyond to make sure that I knew all safety measures and was 100% comfortable in the decision I was making.
Great company and great owners who treat you right and will take time out of their day to help you with what you are looking for .
U.S. Defense Solution is a great shop. Knowledgeable, Friendly, and Customer Service is great. Theyll be your GO TO shop around Indy.
Best shop around. Decent selection, awesome staff. Wont be going anywhere else soon.
Great environment. Good prices.
This is the best gun store in Indiana, hands down. Whether youre a regular or a complete stranger, youll be greeted as you come through the door and treated with respect. USDS, as the name suggests is a self defense oriented store, with a large focus on the AR platform. Theres a fantastic spectrum of AR components available, and priced competitively. If you arent comfortable installing something yourself, or lack the proper tools, theyll install most things you buy from them free of charge. They also have a great selection of sporting firearms as well. Prices are exceptional, and if they dont have what you need, they can order it and have it in a matter of days. The knowledge base of the staff is unbeatable. Whether you have a question about carry guns, competition, or a new AR build, these guys have the competency to give you a real answer, not just regurgitate something they read on the internet. Some of the less positive reviews sound more like a customer issue than anything else. To the guy with a backpack: thanks for your life story, but going into a shop with a backpack on is odd. And Id wager that Mike simply asked you what was in it because he thought you had something to show them, because what weirdo goes into a small shop with a backpack? Sounds like the rest of your experience was clouded by your attitude in response to your question. Ive yet to see Mike, Chad or Jake not go above and beyond for their customers in any instance. If you havent been to USDS yet, make a visit, youre sure to find something you cant live without.