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Central Auto Body- Gresham
1455 Powell Blvd, Gresham, OR 97030, United States
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Central Auto Body- Gresham
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Ri
Review β„–1

Can’t say enough good stuff about these guys. Not only did they get my car done and the exact time they stated but they did a phenomenal job. If you are looking for a body shop that is honest and gets the job done quickly I highly recommend these guys. Bret specifically is the man! πŸ™πŸΌ

Du
Review β„–2

This was the best customer service experience I have had in a long time!! I went in for an estimate on some repairs I needed. From the first phone call to schedule to minute I drove away from their shop I was treated so so well! Their staff is friendly, honest and very accommodating!I had some damage I thought needed new paint. Joe spent 45 min buffing and cleaning until my car looked like new! No paint need. And the most amazing part? They didnt even charge me for their time!! They said word of mouth is what drives their business. Amazing! I will recommend this place to everyone and anyone!

DN
Review β„–3

Justin was my sales representative. He was awesome! He was very professional and personable, providing a detailed explanation for the entire process. He also got me set up in a rental car, taking care of all the details. Justin also kept me updated via the phone on the repair progress. When I picked up the van, everything had been professionally repaired and installed. They even cleaned the van, both inside and out. I gladly give my highest rating and praise to the crew at the Gresham location. I will definitely use them again.

Al
Review β„–4

So where to start... I got into my first crash on my way to my sisters wedding where I was to be the best man. It was deemed a minor crash by my insurance and this shop was recommended by Geico so I had my car towed here after the crash and I went to my sisters wedding. Huge mistake having it towed here. Right when I got there the following day they asked why I was there blah blah and they could see the money signs because it was a claim. Their first estimate was $10,700 for the picture below. And Geico got it down to $6,000 with labor. Once my insurance agreed to the cost to repair the vehicle I was given a 5 day estimated time period to repair my primary vehicle so I declined the rental offered because we had another car I could use until the car was repaired but that 5 days turned into a total time of 46 days to get my car repaired and they explained that things were missed multiple times and they didnt know how blah blah blah. They then said they planned on getting it prioritized and finished the following Tuesday but they didnt have the part they needed which showed in their inventory. They went to pull the part from their inventory and claimed it wasnt there and the hood they ordered was from a recycled part company and was damaged so we have to wait for Tonkin for a new one. After they said it would be another 8 days until it was done (its been about 42 days since the crash at this point) I accepted the rental car at their expense and they called me back within 1 hour and said the part magically appeared and it would be ready the next day.. such a funny coincidence. They never communicated with me and I was always the one calling them to ask on the status of my vehicle and still had to pay the deductible for it after this gigantic mess. Totally unacceptable business practice, horrible customer service and communication throughout and bad value for your money. Hire someone who knows what theyre doing and dont take your car here and save yourself a massive headache. I also think they were driving my car as they wiped the trip record after giving it to me and I recently had gotten the oil changed prior to the crash. My family and I moved out of gresham, and paid a car payment for the vehicle without using it for a whole month while it was at their shop for a grand total of 46 days (Aug 1st-Sep 16th). Dont take your car here.

T
Review β„–5

The tech that did my estimate was so kind and attentive. They made us feel valued and treated us like they truly wanted our business.

Ra
Review β„–6

If you’re looking for a Auto Body shop, I highly recommended Central Auto Body in Gresham. They took my car in right away, while other places didn’t have availability for a week. They kept us updated and were sooo friendly and caring and also washed and vacuumed our can upon returning it! Plus they did an amazing job on he car. It looks like a whole new car. My Husband and I have been to many places before, but by far this place is the absolute best😊

Je
Review β„–7

Justin was completely honest, called while I was there to get an idea on how long to get the parts, all while juggling the phone ringing off the hook. Havent had my work done yet, but definitely going with them❣

Ci
Review β„–8

They were very friendly, helpful and explained everything to us that was going on. They even cleaned the inside of our car and vacuumed it which was amazing considering they only did work on the outside of the car. I would highly recommend them to anyone.

Ch
Review β„–9

We had a little fender bender on New Year’s Eve and the responsible party’s insurance directed us to Central Auto Body for repairs. They were friendly and helpful. Our car was repaired and they detailed our entire car inside and out and it was completed a day ahead of schedule! I feel like I have a new car again! I would definitely recommend this repair shop for your needs, they did go above and beyond!

Ma
Review β„–10

I never write reviews, but I felt like I needed to write this! Someone hit my car so unfortunately I had to go to an auto body shop to get it fixed. They made my experience painless, they were so NICE!! Best customer service imaginable, they were quick and did an amazing job on my BMW. I will definitely be returning! If I could give 6 stars I would!

Ry
Review β„–11

We picked Central Auto Body without any experience or referral, so we really didn’t know what to expect. They were close to where we live. Why not. VERY HAPPY we found them! Very friendly, the body work was great, and they even detailed the car and dropped it off in our driveway after they finished ahead of schedule. Knock on wood for no more accidents, but if that’s our luck, they have our business from now on. Thank you again!!

jo
Review β„–12

They did a great job. They got it done on time and under budget. Justin is a great guy.

To
Review β„–13

They were quick, efficient and super informative. They let me know the progress of my Scion step of the way I was very pleased on how they handled the whole transaction will definitely go there if I have more body work needed

Br
Review β„–14

We are very happy with the work done on our 2011 Lexus. They went above and beyond. They were very courteous, professional and clearly explained the work they were performing. Their quote was in competitive with other companies. Would recommend this company to anyone.

Ya
Review β„–15

Very friendly and attentive staff, they always kept me informed of the details. everything looks good, and lifetime warranty! very happy with the service.

My
Review β„–16

Great staff / great communication / professional/ Customer for life

Ec
Review β„–17

This is my second time using Central Auto Body and this was a bigger job. They did absolutely amazing!The communication from them is always on point even during the holidays.My flex came back like nice & detailedI really appreciated the great work from the Central Auto Body teamProfessional-Clean -PunctualI will definitely use them againThanks a million

Ju
Review β„–18

We recently sent our car here after a fender bender and I loved their open line of communication. We got regular updates on our car which helped us with our rental process. Definitely would take my car back.

Ma
Review β„–19

Very professional and friendly staff. Really appreciate giving me updates on my car and what they were doing with it. Very knowlegeable and informative. Great quality work as well!!! Highly recommended!

Jo
Review β„–20

Got a windshield replaced (external partner) in my car and a upper trim piece (international paint work). They made sure everything was looking spot on before handing over the keys. Gave the car a good wash and the paint work looked amazing!

Va
Review β„–21

Ok but higher estimate than expected. Had work done elsewhere

Dl
Review β„–22

Went in for a small ding in my hood. Gent looked at it and told me to go with a paintless repair shop as the cost would more than triple for his shop to do it. I appreciated his honesty!

As
Review β„–23

Chris did such a great job painting our truck! It took a little time but the attention to detail was A++ and his staff was super friendly

Ti
Review β„–24

I was nervous when I went to call Chris Car Care (who I had used for over a decade for all my paint/body repair needs) and saw that they were under new ownership and now called Central Auto Body. I decided to give them a shot and couldnt be more pleased with my experience. Joe was was professional and courteous throughout the whole process, and went above and beyond! Not only does my paint job on the back on my minivan look flawless, it was turned around in the timeframe he gave me, and he performed the work at a reasonable cost that matched the other quotes I received from other local body shops. He was communicative throughout the whole process and even threw in a little extra work on my vehicle at no charge! Im glad I dont have to find a new autobody shop... WILL RETURN AGAIN! Thanks, Joe!

Di
Review β„–25

Chriss car care is one of the very few car shops around that actually knows what there doing and cares about the quality of work they do. These guys r good about diagnosing properly and replacing the problem instead throwing parts and your money at the issue until something finally works! Theres a reason there parking lot is always full !!!!!!

Tr
Review β„–26

These guys are great. Top notch collision repair and they dealt with my insurance company and made it all super easy

Je
Review β„–27

Chris has a positive and genuine demeanor with his customers and is honest and fair with his prices! My door hinges were bent due to high winds, and I just needed for my door to open and close properly. I decided not to get any cosmetic work done. He was able to quickly get the door working properly, and made the cosmetic damage look almost unnoticeable. He was great to work with. I will never go anywhere else for my car needs!

Lo
Review β„–28

I can honestly say that we found a great place too work on our vehicles, Chris and his crew were great and we cant forget Beth, they all are very friendly. We will definitely be bring our vehicles back in the future and letting other family members know that Chriss Car Care is the place to come. Reasonable rates with a smile and a big hug. Our truck is running great. A+.

Sa
Review β„–29

My whole family goes here for any cars we have for everything. Literally from something as simple as popping a small dent in the fender out to more mechanical work such as starters or transmission work. Theyre honest and have prevented me from spending so much more money than I originally would have. I have taken my Corolla there every time I have had an issue there (besides electrical issues I had within the first couple weeks, but I didnt know better). With every car i have next, I will for sure take it into Chris. Jj is a delight too. Absolutely. A+.

Vl
Review β„–30

Ive worked with Chris over a year, hes fixed my BMW m3 lots of times. The guy knows what hes doing Ill give him that but he will take advantage of you and your money, hes a thief in gloves. I always thought he was giving me good deals until my last experience, where I took In my cheap beater Toyota Prius and told him to do a hub change. This job is worth $200-300 at best if your doing both sides. Anyway, I told him to do a hub change. He calls me back, says tires are bald, its not the hubs that need changing its the tires. I told him no its the hubs, he said no its the tires. So he convinced me it was the tires. I had him change my tires and next day he calls back, saying oh your right its is the hubs, both need changing. Ok changes the hubs calls me back next day with a $1,200 dollar bill. Do the math this guy will RIP you off, so you might as well, take your hard earned money and flush it down the toilet. Negative 5 stars to this shop and Chris.

Ki
Review β„–31

Never been there

Su
Review β„–32

I would recommend this business to anyone. Chris is a star! Friendly, knowledgeable, efficient, helpful and honest. He must have been a boy scout in his youth! ha! His prices are more than good, and they did an excellent job on my car. And I was very pleased getting into my car to drive away to find that they had not only performed excellent work, but had washed, waxed and polished my car inside and out, tires included. It was vacuumed and spotless. And as to any negative reviews, remember 2% of the people are always going to be unhappy about something.

Ma
Review β„–33

Highly recommend this auto shop! They were awesome in their repair work, and probably saved me a lot of money. Thank you guys!

An
Review β„–34

Chris is awesome! We purchased our Dodge from the Gresham Dodge dealership along with a warranty so we had been bringing our vehicle there. Recently we were told by the dealership that we needed to replace a part that was conveniently not covered on the warranty. We went back and forth with them about the misrepresentation of the warranty and ended up deciding to bring our money elsewhere. We brought our vehicle to Chris and within a few hours we received a call telling us that the part that the dealership wanted to replace (hundreds of dollars) was not in fact broken at all. It was an electronic part that merely needed to be reset. Chris saved us hundreds of dollars in repairs! Chriss Car Care is honest, quick, and friendly. I would recommend them to anyone and everyone.

Bl
Review β„–35

Chris is one of those guys that always takes care of you. He is there nearly every day. I called today to have my car worked on. Again...a family type business like this is very hard to find. Quality of work is awesome. Price is excellent.

k
Review β„–36

These folks took such good care of me and more importantly my car! Their prices are very fair and the service is quick, the mechanics talk with you and break down what signs to look for in the future. I couldnt say a bad thing about the place- they Rock!

Tr
Review β„–37

Chris and his crew are by far the best, most honest, reliable, and fairly priced mechanics. Ive been taking my cars to Chris and the owner before him for years. As a single woman its hard to find someone honest. Chris takes pride in his work and having his customers coming back...ive recommended him to many people.

Ki
Review β„–38

My truck had sudden mechanical issues and needed immediate repair. The dealer was booked out and unable to take it for repair. Chris was recommended to me by co-worker, and Im so happy they did ! I was treated exceptionally well from start to finish by every person I interacted with there. Chris is amazing, as was JJ at the front desk! My vehicle was diagnosed, fair quote given, and repaired in less time than was originally thought. I would recommend this business to anyone seeking fair and honest work, and done with a smile ! Thank you Chris and team !

JD
Review β„–39

Had a repair to door. After repair, still had Small spot, just not right.Chris repaired at no charge and no hassle!!!Looks new.Great job, better service.Highly recommend.

Je
Review β„–40

Ive been here a couple times, the first time they fixed a gremlin problem I had in my MR2 spider that two other shops were unable to fix, that was about a year ago and I havent had a problem with that sense. The second time I took my car in to get some front end work done, after about a week of breaking it in it had a noise that returned, I called them, they got it right back in and fix a problem. I really appreciate the customer service with this shop and the way they stand behind their workmanship. I would definitely recommend the shop to anyone.

Ma
Review β„–41

This guy goes so far out of his way to make sure your happy...it is scary. Very Rare to find a business like this nowadays. From mechanical to body...Chris has my business for life. Honest....reliable...rare.

Br
Review β„–42

All I can say is Wow! Chris and his staff are just amazing! Brought my 2011 Chevy HHR in after I was sideswiped; not only did they repair all the damage they also cleaned up a bunch of other minor damage. The car looks brand new and Im in awe. Thanks again Chris!

To
Review β„–43

Chriss is the one and only place i take my care he is honest and up front and will always call before doing more to the care than he said.the quality is awesome and pricing is very fair.thanks Chris......Todd Haugen

Dr
Review β„–44

This place is complete garbage. I brought my 99 mazda truck in here and they were doing a head gasket job which not only took over 6 weeks, but was a total hack job. Theres no way any of the mechanics here are legit ASE certified. My CEL has been on since i got the truck back, the exhaust still smells like coolant it leaks from the waterpump and timing chain seal. I was quoted $2200 over the phone, then somehow when i went to pick it up i was told i owe $3600!! I had a REAL mechanic look at it and told me there work was a joke. I couldve done a better job in my driveway. Ill make sure that nobody i know ever comes here. As well, ill be contacting the BBB about this soon.

Me
Review β„–45

They do good solid work. They exercise unusual patience towards folks like us with older diesel pickups, as long as one is willing to pay the fair rate for their shop time.

Em
Review β„–46

I brought my car in to get checked out after a thumping noise caused me to worry. Though Chris had just worked on the car and no warning lights had come on, he gladly made the time to take a look. I had a 12 hour road trip planned in two days and even though there was more than likely nothing wrong with my car, Chris looked at it right away, despite the shop being very busy. Customers come first with him and I am so greatfull for his efficient hospitality.

Ri
Review β„–47

Chris is one of those guys that you swear youve known him forever. Friendly, talkitive, knowledgeable, honest... ect.We took our Subaru in today to have it checked out. Its been running rough for a bit. Gave us the estimate, did the work aaaand got us set up with financing ZERO% for 100 days. Free moneyπŸ‘ Aaaaand he let us use his rig to grab some lunch @O/Garden.Chris if you are reading this...You Sir are a Gentleman and a Scholar.Thank you from Richard & Laura✌

Ma
Review β„–48

Top notch all the way, from start to finish. Good communication, quick turnaround.

ra
Review β„–49

This is by far the best place in town.Very honest,great staff they worked on my truck,car,wave runners,boat. These guys do it all .give them a try you wont be disappointed.

An
Review β„–50

I took my 99 mazda b3000 in here about a year ago and i was rather disappointed in the work. I was told it would be $2200 for the head gasket, then it went up another $600 a week later then up to $3300 at the end. Which is ridiculous for a head gasket job. The timing chain is already rattling when it revs past 4k rpms and the check engine light is on for the crank shaft sensor which was another piece you replaced. The valves are slapping super bad at idle and It also still smells like coolant coming out of the exhaust so im assuming you guys didnt seal it right anyway. Its been 1 year and 3500 miles and im about to send it into another shop to have it done right this time. Never again will i come here.

SE
Review β„–51

Such a great auto collision and auto repair show in Gresham. Mechanics are all very friendly and the owner Chris is amazing to work with.

Lo
Review β„–52

WONDERFUL PLACE FOR BODY WORK AFTER AN ACCIDENT. Also mechanical work

To
Review β„–53

I gave Chris a 1 start only because there’s not a zero optionTook my Volvo wagon to Chris with a radiator issue he said I had a bad head gasket he said he could fix it with a temporary fix cheap option or a full fix much more expensive I opted for the cheap fix 1500.00 dollars yeah cheap price right, I’m thinking he dumped a bottle of sealer in the engine total waste of money,I’m not sure what his cheap fix consisted of my fault for not asking him but what ever he did to fix it didn’t work same water loss problem continued finally my engine blew up he put a new engine (only because there aren’t many Volvo’s mechanics)But when I got my car back with the new engine after 3 weeks and 3400.00 he said with a smirk β€œI had your car washed for you”.Watch your pocketbook he’s got sticky fingers.

Lu
Review β„–54

Our family has taken multiple vehicles to Chris’s car care but we will start with my most recent. We bought a ford escape 6 months ago and 3 months after buying it we took it here to have the car looked at for a noise it was making and just have a tune up basically. They didn’t investigate the noise, they did say our rear shocks needed replaced and they say they changed the fluids. Three months after that the engine is blown, timing chain shattered and their is no oil in the engine. When we had somewhere else put a new engine in they noticed the work that was done on the rear suspension was not done properly nor toghtened. This business is a joke and a scam. Somewhere around $15000 on 5 different vehicles and after taken them hear have had to repeatedly have more work done on them or they are not runnning.. I will post another review for my 2nd out of 3 of my own vehicles I have taken hear.

ph
Review β„–55

Nice people service dog friendly

T
Review β„–56

Great place to take your car to be serviced. Reasonable rates and serviced in a timely manner....

To
Review β„–57

Always have received great service.

Da
Review β„–58

Chris is just plain good people!

Ch
Review β„–59

Beautiful work fantastic price they have our business!

Bo
Review β„–60

Amazing service πŸ‘πŸ»πŸ‘πŸ» great prices.

ky
Review β„–61

These guys are horriable they where suppose to look at my grandmas AC and tell her what was wrong and they just went a head and did the work and charged her 400 dollars they are the worst kind of people and when I confronted them about it they kicked me a my 16 year old off of there property because they do not want anyone to know the truth. He is the worst person ever you know to call someone before you do the work. I worked in a service department for 4 years, you will pay believe me. If I have to sit or walk up and down Powell with a sign saying how bad you are I will.

Ca
Review β„–62

They do wonderful work.

Ch
Review β„–63

Great service and relationships....

Mi
Review β„–64

I dont usually take the time to write reviews but can tell you that going to Chriss Car care is the place to go in Gresham if you are looking for Automotive Repair or Auto Body work.

Bl
Review β„–65

Good shop.

Du
Review β„–66

Excellent

su
Review β„–67

Go anywhere but here

Je
Review β„–68

Horrible service

Information
18 Photos
68 Comments
4.4 Rating
  • Address:1455 Powell Blvd, Gresham, OR 97030, United States
  • Site:http://autobody123.com/
  • Phone:+1 503-512-8832
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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