The installer team was amazing. These people were the fastest to come look at our window and they were the fastest to receive the glass to replace. We cannot recommend enough.
Called last week just to put in a seal in my windshield maybe 20 minutes of work. Quoted me $50. Called again other guy said $150. Yeah thanks Ill go somewhere else
Service was quick and affordable and the staff was fast and friendly!They shipped the glass I needed over the weekend and I had a brand new windshield Monday afternoon. They said installation would take about an hour give or take but I was in and out in a little over 30 mins.
Quick and easy service worked with my insurance so I only had to pay my deductible. They were done in an half hour.
Mt. Hood glass replaced the front windshield on my 2009 Suzuki Sx4. They were fast and proficient and was super impressed by how quick and professional this team was from the beginning to end. Will come back for future car window needs. Thanks again!!
Stopped in one morning because my rear-view mirror had fallen off my windshield. They were busy but they got me right in. 5 minutes later they tell me its all done. I go in to pay and when I pull out my wallet the guy tells me not to worry about it. I dont know if this is business as usual for these guys or not, but they sure know how to gain repeat business. Ill definitely be back for any glass needs I may have in the future. Did me right!!!
Great service! If you want it done right, the first time, this is the place. They have replaced several windshields for me. Highly recommend.
Great job, pretty fast, good customer service and reasonable price. I do recommend them to others.
So I have a 67 VW Bug that is pretty radically modified. I have plastic as my current windshield because the chop made it difficult to put glass in. I called these guys and told them the story, was willing to pay whatever for front and back glass and worried the cost. Not only did they listen and take the time to find a solutions but they recommended me a a company that can manufacture what I needed. 5 stars for ethics, 5 stars for time spent, 5 stars for honesty and 5 stars for just being good people. Thank you guys!Dustin
They got the job done, but quite unprofessional service. Got a quote, left car at the shop and was told it would be done the next day. Well, after the shop ordered the wrong window AND another window broke on transit, my window fix was delayed several more days. I told them it was a two door car, and they ordered the 4 door window. When I asked for a discount, Russell became defensive and angry, explaining I should be grateful for them getting it done on a Friday afternoon. Quite hurtful, it was an honest question, as the car should have been done several days earlier. Would be a 5 star review with a simple apology, not some egotistical response for your own wrongdoings. Dont expect any compassion with their customer service.
Quick and easy and cheaper than autoglass places
5 stars is not enough!!!Was able to get next day appt while other business had a 3+ day wait.Excellent work and quick turn around.Highly recommend.
Super friendly staff! One of my rear quarter panel windows was leaking inside my car, so naturally I thought the seal was shot and needed to be replaced. However, when I brought it in they ran a hose over the seal just to clarify that that was the problem before they fixed it and sure enough, not a drip came inside my car. They then told me it was probably due to my roof rack having some play in it and needed to be tightened. I cant tell you how much I appreciate them checking and verifying if the seal was leaky or not before replacing it. Saved me a good chunk of money they could have easily taken. Definitely recommend these guys!
They offer the best service and with humor! I had a more than pleasant experience with them. They replaced my windshield in a matter of minutes, I wasnt there for longer than 15 mins! It was such a relief ! Kudos to the team
Great experience. I made an appointment a few days earlier. They were ready for me; replaced my windshield in about 45 minutes, the paperwork was quick and easy.
Guy who helped us was extremely rude. He kept telling me he thought it was funny that I was white but had a Hispanic surname. He kept asking me how come? He wouldnt let up on it, so we decided to take our business elsewhere.
I loved how friendly and quick they were one of the employees took time to talk my son through chip repair process it was nice of him wish I had caught your name thank you love my new windshield and great price
Good price, looks great and way sooner appointment then Safelite. Thanks guys
My windshield got replaced on Feb 9 and all I can say is fast installation and employee and the owner was nice . I gave 4 star because they scratched my wrap by the corner which it can cause to make a bubble or air inside. Not big deal if only scratch but once the water come inside that is no good. I made this review if anything happened to my wrap I got proof lol. Having a wrapped on the car is not cheap . But overall it was a good experience to me the scratch I guess that happened by accident not intentional
I understand why you have such high reviews. I called with a problem with my back door and you came out the same day. I felt compelled to let you know my impression of Allen. I’m so glad he was the one who came to my home as your representative. He was WONDERFUL. I needed to have the glass on my back door replaced. As he was taking the measurements I asked if it would be better if he took the door and he said it would but said youll have an opening. When I walked into my bedroom to get something I noticed he was measuring the sliding glass door on my bedroom which is close to the door he just took off. He was measuring the screen on my sliding glass door and suggested we put that screen in place of the door he just took off. HOW BRILLIANT!!! He took the screen and taped it in the place where the door had been. It worked beautifully.Allens exceptional customer service behavior made me so happy that I called your company and I had the GREAT fortune of having Allen be the rep who came.Good job on a great hire. :-)Diane KlinkenbergWest Linn
Thank you guys! I really appreciate you helping me out with my window repairs.. you rock!Ill be coming back for sure
My window looks great and they were very affordable.
There was a misunderstanding but once we were able to talk about it, it got worked out.
Had to get a new windshield and a side mirror for my car. I looked at the various services offered and decided to try MT Hood Glass in Gresham. I read the reviews and left a email online telling them what I needed. This was at 3:30pm on a Thursday. Now, I did not expect a reply for a day or so and was really surprised when I received a call 20 minutes later. We went over price and scheduled for the next Monday morning and here we are less than an hour into the appointment and looking almost done.I feel their prices were reasonable and the customer service is great. Highly recommend this company for any of your glass needs.They do auto glass as well as residential windows, mirrors and shower doors. Table tops and shelves as well as just about anything you need, give them a call and see if they can get you done.
Did an awesome job replacing my windshield, very friendly, and affordable
They gave me the best quote out of 5 total places I called!
We got our car window replaced, some Thug vandalized the car?? This was June 2020, I set appointment for 7 a.m, took about 45 minutes and the window I had ordered from car parts was cheap, but the window fit perfectly and the Employee did an Amazing job!! Thanks for the wonderful customer service, professionalism and welcoming environment. Will definitely be a customer forever and refer others.
Awesome. Couldnt be happier - easy to find - email quote and boom done. Yay! -z
The entire staff is knowledgeable and ready to help. They were able to diagnose a leak my car was having, due to the sunroof, within 20 minutes. Got an appointment and had it fixed for a reasonable price.
If you need any sort of glass repair, this is the place to go. I cannot begin to praise them enough. They were an easy +50 cheaper then everywhere else, theyre local, theyre considerate and have an awesome sense of humor. I woke up this morning with a shattered back window from a grab and go theft. Its 6pm and I have a new window already. From first call to back in my driveway these guys had my car back to me in less than 5hrs. Again, I cant stress this enough, if anything glass is wrong, go HERE! I will be a repeat customer, and my family will be as well.
Good product but they were not wearing a mask in a very tiny office. Dont feel safe doing business there again.
I showed up 15 minutes early. They had someone ready to take care of my cars windshield as I was walking up to the business. The job was done in 40 minutes. Great quality work. Im going to get all my glass work done here.
I called to order glass for my older Jeep and Lisa helped me out. She is incredibly friendly, had to call me back to research what I was looking for, but actually did! And right away, too. Thank you!
There awesome! Great service
Ive been a professional window cleaner for over 20 years, and recommend Mt Hood Glass to ALL of my clients. They are hands down the best glass company in Portland. Knowledgeable owners and technicians, and excellent customer service. I use them on all of my personal projects as well. Highly recommend!
The person I spoke to sounded angry went I mentioned that I had been quoated a better price then what he gave me for a windshield. Horrible service.
Quality technicians, friendly staff. Super fast.
They go above and beyond. My back passenger window got stuck all the way down of course while it was pouring rain. Every other place was going to charge me over 200 dollars because they said they had to fix it instead of just get it rolled up. Mt Hood Glass charged me a more than fair price, every one I talked to was friendly and I was in and outta there in under 30 mins plus they made it where my young kids couldnt roll the window down if I somehow accidentally unlocked to the windows. 10/10 reccomend!!
Very friendly and knowledgeable staff, from the inquiry phone call to the in-person estimate, to the actual work being done! Very efficient and very professional!! Would highly recommend their services to everyone
Quick service, was able to get an appointment quick.
Great! They were fast, and did a great job.
Had my 2007 mustang windshield replaced this morning 35 min outstanding job would recommend them to anyone
Text was very knowledgeable, friendly and quick. Did a great job
Great service great price👍👍
I was late and they were very courteous
Very polite and professional, windshield replacement was quick and easy. Very satisfied 😌
Fast and friendly. Fixed a small rock crack, in and out in under 20 minutes with no appointment. Would definitely recommend and use again.
For what they do, theyre efficient and easy to work with. Local to me and the only glass shop to answer the first timeni called this morning!
Ive gotten quotes from glass companies several times professionally and personally and every time theyve come in competitively or cheaper. Weve had them come out to fix 2 windows and a car windshield over the last year and every time theyve been so quick and professional and easy to work with. Yesterday, I e-mailed them at 12:45 and my car windshield was finished by 4. Highly recommend them for all your glass needs!
They didnt beg me to give them a review so here it is. I was able to call on a Friday afternoon for a Saturday morning windshield replacement. The price they quoted was significantly better than the two other companies no requested quotes from. They had my windshield stocked and on hand.
Quick service and answered all my questions honestly.
Second vehicle they put a window in for me. Good guy, good price and always fast.
They got me in within the hour to replace my windshield. Only waited 45 min! Friendly service and very affordable.
Excellent service, great job. Good guys!
Love the place very friendly and fast. My car was broken into gave them a call, cheapest quote from several places and could do it next day!
Fast, professional, simplified experience. 10/10 recommendation. Their craftsmanship is top tier quality.
From beginning to end they had awesome customer service and no one around town could beat their price or their speedy accommodations! Will definitely return for future needs!
This crew is first class! I have a boat that I broke windshield. It was at Cascade Marine boat shop to get it replaced. It was going to take 2-3 weeks before it could be done. I called MT. Hood and Lisa answered phone and she happily informed me yes they can tackle the replacement. Side bar...Not all glass company want to do boat. Anyway, got to the store. Greeted by Aron explained what I needed. Looked at the boat and job was more complicated then originally thought of. I was afraid Aron was going to tell me he could not do it. But, on the contrary. Explained that have to be taken to his warehouse due to size of boat and time it would take to complete. Instead of just giving me just the address, he had one of his techs take me there. Wow, mind blown! Customer service I was yelling in my head. Fast forward. Aron called me up after a couple of days said it was done. At first he said it would take atleast 4-5 days and quoted me at $350. End result 2 days and $275. Want to see a perfect business model customer service? Go see them. 10 STARS!!!!!!!!!!
Great, fast and friendly!
Adam was great with my dogs knew what he was doing friendly and knew about the area give him a raise he deserves it
This place offers quality product at some of the lowest prices around. The installation service is quick with quality. The office ladies are also very pleasant to deal with.
Great and fast work!
Fast, professional and reasonable prices for the services they did. I needed 8 windows replaced at my house and they evaluated, ordered and replaced them in under 4 working days. Jason (the lead installer) was very knowledgeable and spoke well of the company. It is great when people take pride in what they do and the company they work for. Everyone I worked with on the transaction was outstanding (Arron, Alan, Jason). I am sure I will need more windows replaced in the future and they will be my first call.
Beat every price in town by a ton on a new windsheild. Fast same day service. They have earned my business and trust.
Very personal and helpful. They will fix a rock chip for $45.00 and put my daughter rearview mirror back on for free.
An excellent team of professionals with vast knowledge & personality plus. Amazingly fast, only an hour to replace my windshield. Unbeatable price. Your customer for life, hello kitty with the Jetta!
Great work, perfect job
Great service
Used them 3 times now, great service.
Quick to respond and probably wouldnt be so bad if i wasnt going through insurance and just using them direct. They on top of it though.
Awesome experience, new windshield replacement only took 1hr. The installer showed me the flaws of my 27 year old car had, & did his best to fix it (minor rust issues) Carl was very friendly.what he price quoted me, thats what I payed.. no hassle, Basically in and out.. I definitely recommend mt hood glass.
Fast, friendly, accommodating, and fair priced. Thats a great combo. I have had multiple dealings with the company and the results are consistent. I will absolutely be going back for any of my glass needs down the road.
They were able to get me a quote the same day, and they were supposed to get the window(special ordered) in on Wednesday the next week. But it came early and were out the next day to install it. The install was very quick. I would definetely recommend Mt Hood Glass.
Just went in today September 23, 2020 have a leaky windshield on my Nissan pu Man came out looked at windshield for about 30 seconds quoted me basically the same price to stop the leak as it would be if I put in a brand new windshield when I did not except the services because I thought the price was a little high then he copped an attitude slammed the door on my truck went inside while obviously making rude comments to the other employees about the fact that I would not take the service I watched him do it through the front window I would not Recommend this business at all
Very Good Team of Guys. Helped me out in a hurry, even though we ended needing a totally different window. I recommend them Highly!
I needed a glass top for my dining room table, and Allen recommended a pencil polish to give it a smoother look. Although it cost me a little bit more money than we started with, it was worth every penny I paid. The table looks amazing, the glass top and special polish gives my dining room a rich appearance and I get to see and enjoy the beautiful wood under the glass. Thank you Allen for doing such an amazing job.
The folks were quick and efficient. Thanks!
These guys were great! Took a rock to my windshield on my new/used car at 6am on my way into town. Pulled into their shop at 9am, left at 9:30 with windshield fixed. I also had a second chip that I asked them to fix, the tech came back to me and said it had already been filled. He could have charged me to fix it and I would have never known. I will definitely be going back if I need anything
My. Hood Glass did such a great job on my car that was broken into. The customer service was friendly and fast. Jorge came to my work to fix my window for a very affordable price. I will never go anywhere else for all of glass needs. Cheryl and Sarah were also super nice as well! Go to Mt. Hood glass!!!!!!!
Very, very disappointed, indeed. I dropped off a car that I needed five days later. No problem, I was told. I reminded them the next day. No problem, I was told. The next day I went to check on the job. Im sorry, we arent going to get to this until next week. And then they gave me back the car with broken glass, claiming that I broke it. Why would I ask them to install a broken window? I wouldnt. Very dishonest.
Mt. Hood Auto is wonderful!! Unfortunately my car was a victim to some thieves and they broke my window. Mt. Hood auto was quick to come to my home and replace it for a better price then I had expected!! They even spent the time to clean up all the broken glass left all over my car. Thanks again for the quick replacement and great service!!
Needed to get a quarter window and they squeezed me in the same day
They replaced my sliding glass door glass.
Nice people working here. Fast service need an appointment but well worth it. Cost was reasonable and better than most.
Fair price, fast work.While I hope to not need them to replace another windshield, they did great work for a fair price. Would absolutely give them repeat business and would recommend.
I decided to have a much needed windshield replaced last minute. Im truly grateful that I chose them to do the job, they were wonderfully nice and helpful! The man who runs the company is really nice, as well as the wonderful lady who works the desk. I know where to send people and where I will be going from here on out. Thank you for giving such a wonderful experience - keep up the great customer service!
Awesome window replacement service and wonderful warm customer service. Needed a window replaced after our car was broken into the night before. Mt. Hood Glass was the lowest of 3 quotes and located close to my work. They got my car in that morning and had the repair done beautifully before the end of my work day. Thank you!!
Awesome company, great service, Arron is the guy to make it all happen.We needed a new piece of glass on our new car showroom, Arron was therein a flash and did an outstanding job!!! Thanks Dan
Excellent service
Very quick and at a good price
Quick easy repair! Thanks guys
There ok there better anywhere else
Thier prices on glass are expensive. Payed their price the first time . You can get the same glass at 1/2 the cost at other glass shops.