Lax enforcement of masks for employees. Three of them had their nose uncovered on my most recent visit, including one working the meat counter.COVID is a respiratory infection. Your nose is part of your respiratory system. Hence, if your mask doesnt cover your nose, thats as good as not wearing a mask at all. Thats why the state mandates that both your mouth and nose be covered.
Its always a pleasure to shop at this Safeway. They have great sales. Their staff is friendly and gives that home town feel. Even through this last year of hell that our government has out Americans through. But they never fell short to go the extra mile courageously and patiently.Thank You staff of Damascus/Boring Safeway.
I usually have trouble nowadays finding help when I ask for it, just too busy.... But at this store had 2 employees both went out of their way to help my wife and I. Kudos to them and this store.
Picking up my RX yesterday. Theyve got a new pharmacist at this location named Nick. Not only does Nick work in the back with the RXs, but he also works the front counter with the customers. He helped me save a substantial amount of money by finding the right coupon code I needed for my RX and did it in record time.Much Appreciated Nick!
Service is always super friendly and quick. Everyone is always wearing masks which is great to see right now. Store is always clean and well stocked! Cant beat the rewards program and discount incentives.
Fairly fresh stuff and right next to the golf course so its convenient to get the groceries on your list before heading home after golf at Gresham golf course. If you live near that golf course and golf there a lot out of convenience, and they have a good driving range on real grass.
I would give this a higher rate if more employees were friendlier. There was a particular woman who was friendly and went out of her way to be kind to me and beyond good customer service. I wish I knew her name, but I do not remember. I like the convenience of this store, but I feel the customer service is slacking and needs to be kicked up a few notches. It goes a long way and customers almost ALWAYS remember a good or bad customer service and depending on which will determine whether you will keep or lose customers. They don’t make this up. It is very significant in the retail industry. I would know because I have worked there and retail all my life so far. I am currently working retail. The bar is getting lower.
I’ve never encountered such a rude store employee as I did tonight in the deli.Their attitude started the moment I asked for a 1/2lb of Salami to be sliced.They attempted to charge me the wrong price, I nicely told them the correct price. The transaction ended with them throwing the salami up on the counter, they walked off and I literally had to catch it before it hit the floor.As I proceeded to pay for my items, the cashier asked me how my night was going so I shared my experience. She expressed that that particular person hurt themselves this week, they must be in pain, they are so short handed in the deli, they want to quit but Safeway won’t let them, and on and on.Safeway gets a 1 on this review
I came to get my prescription that should have been filled on the 30th and the lady at the counter was very rude and gave me excuses as to why it wasn’t filled. If the doctor calls it in and you don’t fill it, how is that not your responsibility to make it right? Instead I got an excuse about someone should have called it in because they don’t automatically filled it. You can tell she isn’t customer service oriented as I’m listening to her five short answers to another customer. I’m listening to yet a third customer who’s medication is not ready when they were told it was. We will definitely be going to another pharmacy.
Nice staff store well stocked. Other Safeway always out of listed deals and wont substituteNot as friendly either
Went to Safeway on Burnside & Division to pick up Gatorade & chicken noodle soup. I got the last of the Gatorade five cans of chicken noodle soup. Must be popular items. It was the weekend. Glad they had I what I needed.
This Safeway was in Oregon. First time in a safe way and it felt like a Walmart with a stater brothers vibe. It was huge! I went in there to get some flowers for my nana’s birthday. They have a nice size flower shop area and the lady was there arranging flowers so beautifully. I was looking around and the prices were just incredible! I didn’t think it was at all expensive and it was all beautifully arranged together.
Very nice place to go to God food really top notch service clean good place to good
Convenient place to go to go to near my house also also nice people that worked there Ive talked to most of them theyve all been nice and respectful actual and treat you with respect So obviously this obviously this is my number one Safeway to go to I recommend it for others as well if youre nearby especially
They had the things I needed, and they were helpful and friendly
It was great I have not been there in a long time the Safeway in Woodinville is closed for good the roof fell during last winter I miss this store
This store is clean and well maintained! The staff is pretty good at keeping the shelves stocked too. My only 2 complaints would be:1) There is never an associate around to help when you need one. Usually youll have to bother someone from the outer departments.2) I shop at this store a few times every week on my way home from work, and almost every time the lines are backed up all the way to the aisles. Its usually PM hours that I do my shopping, but adding 1 more cashier or training someone from an outer department to cashier may be beneficial! I am glad however that this store finally set up self-checkout stations! Just wish they werent closed down so early every night. That might help with the 3s a crowd (yes I know thats an Albertsons thing) line issue too.Good, clean store. Just try to get your shopping done before the PM hours!
Been going here 15 yrs always good srvc
The staff are quick and efficient. The store looks as it should, and the produce is in great shape. I like the variety provided at this location.
Its a safeway. The store is always clean and staff is friendly. Has a starbucks inside too.
Small, quaint store. Very friendly, and helpful staff❤️
Smaller than the one in Troutdale that closed. Lots of empty shelves. I would never go there if the one in Troutdale was still open.
Clean and well stocked and the fruit and veg isle is always looking like it came in that day. Security on duty and hand sanitizer by the entrance. Worth checking out
Good place to grab what you need and usually not to super busy.
If you want a big bag of ice. .come here. $5.99 will get you a 20lb bag of ice..
Not a bad safeway. My favorite is still the highland Safeway off Powell and 182nd. This one is a close second. Id recommend this Safeway to anyone in the area.
Absolute worst checking next to the Gresham Ross. Dont worry, if you want to check out in under 20 minutes, it wont happen here. So many times going here and there is ONE checker with a line down the aisle. Its utterly ridiculous. No fault of the actual workers, everyone who works there is always very friendly. Management really needs to rectify the terrible lines.
The staff is so rude here. I get it. Its closing time. But at least let me purchase my items after being in the store for 45 mins. They told me to leave, even after the fact that Ive been walking around in the store. Their was only one cashier open with a line. So I decided to head to the self check out. The guy there told me to leave that they were closed. I asked if I can purchase my items he said no and that I had to leave. I was the only one he said this to despite having a line at the one check lane. He let everyone else check out and purchase. Embarrassed i had to leave my cart and walk out with nothing. I understand if I had just walked in through the door as they were closing. But after being inside the store and having a cart of stuff would be more understanding.
Oh my, stay away from Teri in the seafood department. After getting crab home for second time leaking eveywhere in new truck, I had mentioned to please plastic wrap then paper. I got an evil eye. Im sorry but if you dont like people, ya shouldnt be working in the service industry. Horrible customer service, as that is way out of her Leauge. Plus she hurt my feelings when she didnt follow though with what she confirmed she would. Best of wishes to ya, I will not recommend this to anyone.
Great store, pharmacy and good service.. Quality products
Bakery lady was extremely patient and nice. She tried to help me find a cake for 20 min that wasnt there. I accidentally placed an order at a different location.
All shelves were fully stocked and the special special I ran into purchase and also fully stocked. Friday evening Fourth of July weekend they were fully staffed and I had to wait very very little time to cash out and parking was Breeze
Never have ginger-ale/lemonade flavor only have flavors I dont like.
Not rude like some Safeways
Great shopping trip with our grand daughter to get supplies for our weekly tea party. Developing memories with our lovely 5 year old.
What out for Safeway, not giving you the advertising price on items on sale. Even when you download their app. Prices on ur account. Its not the first time its happened. Just a FYI.
Lots too choose from. Good help and clean. Nice delly.
Has pretty much everything I need
I had a very friendly experience. I normally go to a different store but everyone was so nice here. I may start shopping at this store instead. The pharmacy was out of my prescription but they were very professional about it and I got the last 2 ribeyes because I was waiting. Worked out well.
I love when I go to checkout that the prices and my shopping goes down. Its like playing lottery. You think you spent too much but at the end it pays off
Know the store well so its easy to shop.Everyone there are personal & fun to talk to.
**The lady setting up putting out the seafood in the fish dept she was .... Awesome! Even though she assisted to get the filets that were on sale to put in individual wrappings** We left that area and waited to be paged to come back to pickup. 1 Person Kudos!!!I have yet to have my order be correct as some of the ads were not updated in computer at 8:00-9:00am on Wednesday, the day of the ads being released.. Why??As a consumer...Computer staff AND Store Mgrs needs to key at closing on Tuesdays nights or start at least 1 hr earlier (4/5am) with a huge gallon of coffee or protein drink to get those sales ads entered for the customers.Why all areas are not totally prepared at time the store opens to the public!?Why is staff still starting to stock the shelves with the items on sale at the time doors just opened?All sales items, All depts with sales need at least 50-100 or more, each out & ready for customers at time of opening those doors that can be for about 20-25 customer to purchase!Im getting irritated 😒 😤 with having issues of pricing errors at Safeway (& Albertson). Enough already!Why not LOVE YOUR CUSTOMERS by caring enough to be ready every day with a fully stocked items..that is what night stockers are all about!
I really like my Safeway. I save big money when I shop the specials. Good meat department and nice deli folks too.
They have my favorite sparkling water but in a big bottle
Good Experience, a Store that like to shop at. Great Staff.
Good service, nice helpdul employees, good sales and quality.
Got what needed. In & out. 💘 D
The shelves are 30 percent bare but i did find what i needed.
This is one of the nicer Safeways that doesnt over shove every single aisle full of those weird cardboard pop-ups but I will admit I only buy things from Safeway when theyre on sale cuz Im kind of a cheapskate
It a great place to shop and the people are so nice
Need more check out clerks to make things move a little faster but all of the staff is very friendly
Cashier was sooooo grumpy throwing my food in the bag rolling eyes she needed to go home.
Clean and the employees were very helpful.
I was looking for some Vegan Marshmallows and found them at this location.
Staff always friendly and around, place is usually stocked up.pretty good
Outstanding service thank you
Loved the variety in the store. The wait in the deli was terrible! There were 3 deli workers out front. More workers in the back. Only 1 of all the workers was waiting on customers!! When we finally were waited on the staff would dig around in the chicken to give us the smaller pieces. No smile or thank you. Terrible customer service for a store and deli that wasnt even busy!! Need to work on better customer service!
They are always so helpful and nice!
My only concern is often doors in only open at the food. End of the store causes us disabled to walk a lot. Causing handicap some physical pain. Due to walking clear across front of store and back to those doors. Please keep both sets of doors open.
Favorite neighborhood grocery store. Cashiers are always very friendly!
Because our cherrypark store is closed for winter weather repairs my neighbors and I go to this store and theres some farmilar workers from are store there no place like home!
Not very busy today, some empty shelves. Alot of people went shopping alot of sales.
Just love safeway. Always friendly and very helpful
Safeway is always a good place to shop...everyones helpful and glad to help you.
Cynthia was incredibly helpful, knowledgeable, and friendly. I will be going out of my way from now on just to come to this location. Thank you Cynthia.
Always the best around
They have the smallest delivery charge.
Less frequent customer at this location. Use to be my go to Safeway. The mens bathroom is always dirty and rough. You also need to check the dates on the items you purchase here. One week I got stung on expired milk. I drink organic so its expensive, right down the drain.(17 day past expiration date listed) The following week stung on a loaf a bread. Was already starting to mold. This time I did call the store. They did offer to make it right but still an inconvenience.
Not good service. Staff are not helping. I would still go there two days to send money to my mother. in the Middle East. She is sick with Covid.
My favorite market
Good be glad when Troutdale store opens back up.
Pricey long slow lines.
Very nice job are very clean but they were out of the doughnuts I like from taking off a star
Quite a few things out of stock, but the staff is very friendly checking out and they bag groceries well.
They have great service.
Great prices. Friendly people
💐 The smell of cleanliness. Emploees always very courteous and products 100❗and Im thankful! 🙏
Very good offers
Every time I go shopping at this particular safeway, staff are exceptionally rude. Today I simply asked the older lady in the meat department when they will have more of a certain product and she gave me a nasty sarcastic answer siting the pandemic. Mind you, she didnt have her mask on correctly herself either. You cant be mad at others that there is a problem, yet you also be part of the problem.
They seem to have some decent prices but they arent doing too great on social distancing during the pandemic.
I love Safeways great Friday specials. I am over 65 and live with a medically fragile mate, so I wanted to go early (7:15) to avoid the crowds.They had little to choose from for the Friday specials. Few salads. No ribs. No meatloaf. Those were the three items I went there specifically to purchase. The self check out was closed and not scheduled to open until 9. I wont go back again.
It was quick and easy and people made it go by fastly.
Great service from the cashier Mark.He went above and beyond.He truly made my day.
I cant believe that a small can of Lysol was $7.99....searching for coupons...
Prices exceedingly high, front-end crew friendly and professional
It was really quiet considering the of the year. I found everything I went in for and did it quickly!
Really clean and cheap
Parked the car in handicapped and then had to walk the whole length of the building to get in. Then when went to pay there were only 2 cashiers, and one of them was talking to a client and looking at her phone. Waited 5 minutes and changed to the next cashier and waited again. Then had to walk the whole length of the store to get back to my car in the handicapped parking. This is a disrespect with the elderly and handicapped.
Always has the best selection of food and service great service good food great atmosphere people who work there are always very friendly and helpful and the service was very good I love the meat dept. the fruit and vegetables are so very good and the service was wonderful in the vegetable department. Keep up the great job you have been doing. See ya soon again thanks many thanks
Great deals if you have the phone app
Delivery drivers do not seem to believe in wearing masks to prevent COVID-19. I assume they have a manager or supervisor who tells them that it is their choice. Over the past few months we have chosen to order delivery groceries to minimize our exposure. Nearly all of their employees have greeted us at the door without masks and attempted to physically hand us our groceries. It would be my assumption that they wouldA. Wear a maskB. Stand awayC. Set the groceries outside our door and allow us to pick them up after they leave.D. All of the aboveSince multiple employees have chosen not to follow any of these strategies to minimize exposure, I assume that it is store policy not to follow them.
Nice customer service.
Customer service great as always
Everytime I go to get a sandwich at 7:30, I get off at 7pm some guy totally disregards Im at the sandwich bar. He then continues to clean after making eye contact with me. I had to go get a manager because he was putting forth an attitude. The employee said I will not make you a sandwich I said why he said because he already cleaned the station. It closes at 8pm! Please Safeway can you make an exception for a disabled vet? Thank you for understanding and God bless. Idk why he was so rude I am in my car literally shaking because I have low sugar. Please let me get a sandwich and swap out that guy with someone who likes customer satisfaction and isnt seemingly miserable working at your store.I missed his name but its Sunday the 20th of December at 7:20pm
Good Grocery store
Clean, fairly well stocked. Organic foods are priced competitively.However:1-24-2021Produce Department has been reset. The conventional produce is now mixed with the Organic produce. Contaminating the entire stock!I no longer recommend this stores produce.Natural Grocers on Burnside and Eastman is a far superior choice.
Dont have the cheapest prices, but sometimes have good deals. I recommend signing up for their Just 4 U program for additional discounts and to earn reward points that can be used for additional discounts and free products, plus can be used to get discounts on gas at Safeway and participating gas stations.
Its a kind of small store tucked in a corner, I was able to get in and get what I needed and get out quickly.