I was in search of a discontinued part and didn’t know where else to look. I called them and they were able to locate it within the hour! Super friendly staff and they really know what they are talking about. They were about to close when they called but stayed open a little longer for me to be able to order my part! No other place would do that! Fayard’s is definitely my go to part place from now on.

My daughter needed a part that was no longer made. They found the part for her and had it shipped in. The price was very reasonable and the service there was excellent.

Since a kid i remember my grandmother and uncles shopping at Fayard, so as a kid I remember their slogan If we dont have it, you dont need it... now as an adult shopping for my acura was very stressful.... Then I remembered fayard.... shopping for my baby has been so easy and prices amazingly reasonable... Its a family environment and mr john is willing to help in any way that he can.... thank you so much my baby is going to look new very soon..will be back for all of my car part needs...

I went everywhere looking for a Driveshaft for my 18 Toyota Tundra. Even going to the Dealership wasnt what my pocket book was looking for. Someone told me about this Fayard Automotive Parts House and I gave them a try. Wow, was I ever grateful for making that call. Do not hesitate in calling this place, they will certainly save you time and money. Ive used them time and time again. I now have them up on direct dial. Theyve come through everytime for me and my family. Give them a try and youll be glad you did. Chris

Very straightforward business. Was aecto get what i needed .when no one else didJust an update pickup drive shaft was exact part I need it I would recommend fayard to anyone who hastrouble finding parts

Great pricing with the options of new or used .Costumer service was excellent as always .Fayard is the place for your automotive needs.

He was very prompt and accurate with details about my part needed.

These five star ratings must be generated by the owner or friends and family. Straight Liars! Lied to me very bad. Then catch attitudes and hang up on ya.

The most unprofessional staff starting with the owner Clown Tony he is a crook in every sense of the word. you will love the hand written receipts they give where the write it on a blank piece of paper, and then you will never see your money back when you find out youre not getting the part you ordered.Stay away and save yourself a horrible experience

I went to many shops looking for this particular part that I needed. Me and my husband was getting Frustrated. Until we went to this particular shop and found what we needed thank you!

Cheap parts and last long.. Nice Customer Service. Quality of Work and Professional.

I purchased a large part from these people after i paid i went to pick it up i was told i had to pay even more money i then was charge moor tax then what the parish was charging and state i then had to report them to the authority . this was the worst place to do business with rip off not a place for people of color if u know what i mean i was told u people are the worst. now the part does not work and i have to deal with these people all over again. may God help me.

True parts guys are a dying breed for certain, but the craft lives on at Fayard. Doing business with em brings me back to when I was just starting out professionally wrenching some thirty odd years ago. Back then most every parts house had people that knew their stuff and they helped me out TREMENDOUSLY when I was a rookie. Thanks for all the help guys.

I recommend this place to any one looking for very reasonably priced NEW car parts. When I went to the store they are really nice and attentive to my needs. This is the only place Ill be going to for any car part I need.

First he told me one price then when I went to go pick up the parts he added almost $100 more and they broke my screws trying to take them off and wanted to charge me to finish taking off the pieces they left inside

Ive tried many places over the years, months, weeks and days. This place is a GEM when it comes to locating parts and finding the right part at the right price. Ive tried other places, but when it comes down to it, I find myself always going to Fayards Auto when its all said and done. Great to know theres a place you can count on to deliver genuine parts at a really good price. Highly recommend!GJ

Called about a window motor that I purchased several years ago and they were able to give me a discount on the part. Also, they installed the part for a reasonable price. Their parts are affordable and they are very helpful finding the parts you need.

My daughter had these guys repack a engine in her car.A.) They ordered the engine from a junk yard, And had no clue if it would run.B.) On the invoice they give you, it has one thing on it. “30 Day warranty on all parts”.They had her car starting on 11/18/19, Ordered the engine on 11/14/19, received the engine on 11/20/19 and finished installing the engine for an extra $100 on 11/27/19. The owner TONY said it comes with a 45 day warranty (which started on 11/14/19). When she got the car back the extra $100 was for JB Weld and labor to REPAIR A HOLE in the transmission oil pan. They put 10W-30, in a car that requires 20W-5 motor oil. About a week later she asked me if she should have to keep putting oil in the car because it was low and leaking. So I checked it out. I saw that the oil pan was leaking from the entire seam where it was bolted to the engine and it was almost rusted through. I took a ride over to FAYARD’S autoparts in Gretna. I spoke to the owner who was going to charge her $150 for a new oil pan and $11.99 for the oil pan gasket. I told him NO, I’m going to take it to the dealership where she should have gone in the first place.They found:1. The wrong type oil in the engine.2. The oil pan was completely rusted out, and could not believe a mechanic shop let it leave like that.3. No oil pan gasket, someone used blue silicon to put it back on.4. JB Weld on the transmission oil pan in the corner, they could not believe a mechanic shop let it leave like that.The oil pan cost me $65.00 and came with a 10 year warranty from autozone. And the gasket was $29.00.I called the owner of FAYARDS the next morning to ask if he could pay for the parts that we’re suppose to be under warranty. He said NO.If you like to be lied to and love paying way to much to fix your car with junk, and the wrong way, then I highly recommend this dump. Please if you don’t know anything about a car, please just try to fix it yourself with duct tape before bringing it to this crew of convicts.

I bought a power steering hose from them an paid extra to have it ship to Texas...the owner call somebody in TX he new to put it on...once the part made it to TX the owner talking bout the repair man move from TX to another state...He lied he just wanted to make a sale off the part...i no it was going to be a problem once I received the part...i would not recommend no one to buy anything from Fayard...they get overs..they very arrogant an unprofessional...they told me one price over the phone an when I got there it was much higher...i wish I could give them ZERO STARS

Wish I could give them 0 stars. Very unethical!!! Cannot understand what theyre saying in the first place and then they want to scream and shout at you when asking questions to better understand them. DO NOT WASTE YOUR TIME DOING BUSINESS WITH THEM !!!! Crooks is definitely what they would be classified as. Save your money AND your time and go somewhere else.

I purchased an engine from this company and the prices are affordable and the staff were very nice. The secretary even called and checked on me with a follow up and my car was fixed in a timely manner.

Horrible experience! Needed a transmission, was told one price over phone and differ when I got there. Also, after paying for shipping and taxes, I was told that I still owed money after part arrived at location. The owner said that although I paid for shipping they had additional fees. Why pay the fee in the first place if its going to change and I would have to pay more afterwards. I was in tears because of the unfairness and he definitely had an attitude because Im a woman. He said is this even for you? Well obviously it is Im standing here with a receipt. After taking numerous pictures of him, the location, and staff, he says that I can get 25% off my next services. How about you just give me money back that I had to pay extra. I can go on and on about the rudeness as well as bad communication skills but Ill save it, I have vented enough you guys have been warned!

Its people friendly and gets you what you need at a cheaper price.

They was such a lifesaver here it is a single mom on a fixed income n they worked as much as they can to meet my needsI would tell everyone to go to them if they want good service

Dont sleep on this .good quality parts and services. You will never order from pep boys again

This company is not an honest company! I sold this company a two piece fender flair, which they received and then they refused to pay and cancelled the credit card transaction!! Watch out they are not honest!

Ive used this company several times, and I have been utterly satisfied and thoroughly happy that I called them first. This company has been around for a long time (since 1974). I am definitely glad that I know these types of companies still exists. Thank you Fayards for keeping my vehicle on the road. JGriffin

HORRIBLE AND RUDE OLD MAN EVEN TOLD ME TO SHUT UP....TALKS TO CUSTOMERS LIKE THEY ARE KIDS!!!!!!!!!! AND THE PARTS OR NOT RELIABLE WILL HAVE YOU BUYING THE SAME PARTS AGAIN, AND THEY DONT KEEP RECEIPTS FILE WHICH I HATE....CON ARTIST WHO EVER HE BUYS HIS PARTS FROM ARE NOT GOOD THEY ARE CHEAP AND FAYARD CHARGES AN ARM AND LEG

Brought a rebuilt alternator from this place and it didnt even last six months. My friend warned me about going here and I didnt listen for the price I payed I could have purchased a new one. Dont be like me andNot listen I repeat do not go to this place youve been warned you willWaste your money and time!!

A GREAT BUSINESS AND HAD EXCELLENT CUSTOMER SERVICE

Went their for a starter ordered it the same day came in even waited for beyond the store hours and they was pleasant people full of joy and excitement and they had positive attitude needed bolts gave it to me no charge awesome job iam keep purchasing car merchandise from yall

Scammers. DO NOT TRUST THESE GUYS

Back in 2010 i yasmin devore purchased a brand new motor for a grand prix 2006 from fayards auto parts an it was truly a blessing my car was breaking down by the second but these beautiful people helped me solved my problem an my motor ran me almost 4 yrs ...FAYARD YOU GUYS ARE THE BEST🙏💪💯

This pretend company is not a legitimate business carrying good business practices. He is a COMPLETE CONMAN and should be arrested for his action... Please DO NOT entertain the thought of doing business with this company!!!!! Save yourself a whole lot of headache by discarding his cleaver conversation and pricing... Always remember when the pricing seems to good to be true more often than not it is exactly that... I am in the process of suing this company over $200.00 It is my complete intent to make sure that this companies SCAM pricing stops with me!!! PLEASE TAKE THE TIME TO READ THIS ENTIRE MESSAGE!!!!

I called Fayards and was greeted by Shawn, he made me feel like I could ask any question and without hesitation gave me the answer in seconds. Not one of those companies that act like they are to busy for someone on the phone. I told Shawn my problem and he said they would beat anyones price, (ive called plenty of places) and that they would be the cheapest along with a lifetime warranty. He was right, he really did make my day. I would refer my family and friends even strangers to give Fayards a call first. They have my business for now on.

Shopped most Auto Parts in the New Orleans area. This place came up on google. I called and right away the parts representative made me aware that not only have I called the right place but the part that I was after was not the correct part. The part which I needed was not a wearable part. Fayards saved me from buying a $300.00 part which Dealership told me that I definitely needed. Baaahhhhhh. Im so happy I called this place and they continue to save me $$ every time I call. You will not be sorry you called them.anthony

My experience with this company has been nothing but a pain and has cost me money, I bought an a/c compressor which everything came up to almost $300, the compressor had a short in it and kept blowing the fuses, so I returned it for an exchange and had to pay an additional $25, which I feel I shouldnt have paid, and the 2nd compressor has only worked for Abt 2 weeks now and its going out......I dont suggest anyone buy any used parts from this store, oh and BTW before I purchased the 1st compressor I asked was it remanufactured and that was not correct information.....so be careful

Great educated staff that helped me with something the dealership told me that I needed. The lady took the time to get my VIN (vehicle identification number) and researched the item which I asked for. She then referred me to another staff member to which he began to tell me that 95% that this was not the problem. The part was $1096.00 from the dealer (cat converter). The part which he was directing me to purchase was $99.79. Needless to say, it was worth the try. I did as he directed, omg, it solved my problem. The light went off on my dash afterwards, and I brought him a dozen doughnuts. Ive used them 2 other times and Im overly satisfied with them each time. I love the lady there, shes really sweet. Kind employees too - cngyuen

Would be my last resort.

If I could give this company ZERO STARS I would this store actually made me cry I feel bamboozled and used ...first I go into the store and order the part I needed for $50, 75 with shipping...The Next day the old man Terri called and said that there is no such thing as that part and that I needed a timing cover which would cost me $80 more. I trusted them because I have been a loyal customer brought my transmission from them (which just recently went bad not even 6mths, and I can’t use the warranty because they don’t keep receipts or a filing system), but I was also in dire need of getting my car running becux without this part my timing belt will not stay on...however I come and get the timing cover ($163.00 total) which is not the part I needed and he refuses to take it back, he is extremely rude never once apologized becuz after all he was the one who dialed my phone and mad the order (which I never should have took his advice but like I said I was desperate to get my car running and paying a ton on car rentals) so he proceeds to tell me to put it under my Xmas tree or wait a week until Mr. Fayard is back in town. He was the rudest of rude just Ignorant and Stubborn and even hung up in my face. In between this week I found the part at AREA SALVAGE AUTO PARTS for $45 the same part HE called and told me didn’t exist. I talked to Mr. Fayard and he tells me oh we can work out something if u buy the part u originally needed we can do a trade, we found the part u needed for $112 but since you paid $50 for the part we will charge you that amount,” So I was thinking that’s fine I just have to pay $50 I can return the part I originally purchased from the salvage yard and get my $163 back right…NO!!! These dimwits actually wanted me to pay $50 on top of the $163...I said I would try my luck selling the part because it made no sense at all. Mr. Fayard then convinces me to bring the part in to see what he can do, he wasn’t in when I brought the part left my name and number with the nice little old lady because I was on my way to work and I always get off when they are closed and told her to tell Mr.Fayard to give me a call before he makes any decisions. ONE WEEK later I decide to give him a call, he is very hard to catch since he is not always in his store, He proceeds to tell me that he ship the part off and will call me in 3 business days, after countless times trying to get into contact with him 2 weeks later he tells me that they are only able to give me a $40 store credit…so I ask for the part back he says, “Well I shipped it back u would have to pay me $52 to get it back and that $163 was not a lot of money, in this day and age $10 maybe considered a lot of money”…As I am writing this I couldn’t believe it myself, if it’s not a lot of money then why couldn’t you just give me my money back or at least a store credit worth that amount. Lesson learned they are nice when u are paying them but when they mess up don’t expect even the slightest, I told him he lost a very good customer I will never recommend or buy from him again. He said that is fine he have plenty of customers without me. NOTHING BUT GET OVERS!!! It’s been a month and I never got the call for the $40 credit and when I called he didn’t remember told me to call the police and hung up…WHICH I WILL

They had the parts for my 85 f150 that no one else had

COMPLETE CROOKS!! DO NOT GO THERE! THEY RIPPED ME OFF AND WILL RIP YOU OFF TOO!! BUNCH OF BS.

SCREAMING AND CUSSING IS WHAT THEY DO BEST. ALL ELSE IS TRASH.

Unprofessional and arrogant. Cant understand what they are saying cause they yelling and screaming and acting like fools. I wouldnt recommend these clowns to anyone.

Should have a score lower than 1 star.Business with Tony is full of mis-truths, half truths and full on lies.

Very Helpful Courteous & Professional

They lie to you just to get your money and when you get there they change it even if you put a deposit on your payment they still add extra money when you go there to pick up your parts

Horrible poor service they are liars and they sell u bad parts and like to add all types of extra fees complete con artist

Theyll get the parts you need, but they will be of poor quality and nonrefundable

CON-ARTIST!!!!HORRIBLE CUSTOMER SERVICE RUDE AND THE MANAGER IS NO BETTER..DOES NOT CARE ABOUT CUSTOMERS NOT RETURNING TO HIS STORE They come a dime a dozen WORDS FROM HIS MOUTH!!!