Love going here! I dont really have much need for tools. I do like some of the smaller items they have. Great place to buy some really good and bright flashlights at decent prices. Bought 2 Quantum flashlights several months ago, and still are just as bright as first day. Have yet ti replace batteries..The employees are Awesome! Always friendly and very helpful. Store is here in Griffin is clean and well staffed with good people!! I appreciate that...
Really nice staff. They do a good job keeping things stocked. The Griffin store is the first place I go for tools.
Great team working here. They are always ready to help you locate what you need!
Very poor customer service skills ! Gentleman brushed me off like a mosquito . Didnt find what I was searching for . Cashier didnt even give me time to enter store before asking may I help you find something sir ! I was looking for Rethreading tool. Highly unlikely I will shop here again. Disappointed Truly I am.🤔
Nice store, pleasant people, but doesnt have a lot of things that larger stores have. Still nice to have it nearby.
Great customer service, found everything I needed
Store staff are friendly and attentive. Prices are excellent but the quality is low. Especially hardware like screws and bolts, dont buy those here. This is excellent to purchase if you are a homeowner or need a single use tool. If you depend on the tool daily for use or after one breaks once then buy professional grade.
My daughter and I visited this store recently. We received excellent service from store manager Scott, Assistant store manager Allen and Matthew. They were awesome. Helped us find everything we needed for a large project we are working on. I will be a customer for life.
Staff was helpful but young and inexperienced. Overall the griffin store is a great place to shop. Maybe its my age but todays young people lack the politeness and decorum of the past.
Sales people were really helpful all in all lots of good deals
I visited this store today after I searched online for an item I was interested in, decided to go ahead and make the purchase,I compared their prices to every one else and for money I got great buy.Good customer service friendly and courteous personal,the store was very clean and well organized,ill be shopping there again.in a good location right on main road which is Hwy 16,from interstate i--75 its about 12 miles, but you can also get to it from 19/42 which is also a state hwy.,plenty of parking including handicap parking,plus theres many other amenities you might need in all directions things you need to know when out traveling.
Went in to get a small engraving tool. The employee was very helpful and showed me exactly where it was. Friendly atmosphere and great customer service.
Great prices & customer service. Clean & organized store with a staff thats willing to help if needed. No veteran or active service discounts.
Ive been in this store a few times since they opened and so far, its been great. The staff that I dealt with was extremely friendly and helpful, the store itself is nice, organized, and clean (its brand new, so thats to be expected).I love Harbor Freight stores in general, so now having one nearby means Ill probably spend a lot of time here.
Good stuff. Decent prices. Very nice staff.
I went to Fayetteville ga location, the told me that Griffin location had what I was looking for. Went the next day because that had already closed for the day. I drove from Newnan to Griffin they didnt have what I was looking for, but I ended up buying some else. I was not happy when I found out the 5 boxes was not there.
Great place to buy tools that are not used commercially. Lights are off the chain. Presses, lifts and heavy stuff are great. Not sure about electrics. Pneumatics are good, just not for commercial use. Great store to buy speciality tools not used commercially. Great store in the end..
Great place to shop has everything you need for a reasonable price.
We found what we were looking for and it was a great price
Love the store get the basic tools for cheap. The nicer tools have gone up to the same price as some of the tools at Home depot. The tarps and strap downs and bungee are still a better deal than most places but look for your 20% coupon before you check out the rest of us are waiting behind you.
The guy at the front register was very helpful he had very good customer service skill. I was looking for an item and it was not stocked on the shelf I went to him to see if they had anymore and he helpfully went and found the item for me,
Always finding good deals.
Went to McDonough store first, went to get the 1/2 impact that was in stock according to online, drive 20 mins just to be told, were out of stock, you can come back or try another store, alright go to Griffin, was told they have one, get here, out of stock. By this point, next option is to get the one that cost $30 more, oh and the coupon I had dont work on top of that, add the warranty, Im spending $50 more. Way to bait and switch club members, will not be renewing that!
Friendly staff, helpful and plenty of stock
One of my favorite places. Reasonably priced tools for everyone. A Crafters dream.
The customer service was awesome.. and warranted tools great place
The Price is Right on most tools I was there for surveillance cameras and they work fine so I think that you can buy some stuff from and itll hold up for you
Great low prices nice an friends staff
Had every single tool in stock that the website said they had. Staff was very friendly. On offered help within mins of my entry.
Had to take back battery charger back 2 times and then they got mad the product was not working
Carla and Shericka are amazing and have excellent customer service!!! They definitely know their regulars!
Good stuff, good prices, good selections
The best thing about Harbor freight is the people. One if the ladies helped me find an item I thought was out of stock. She found it for me right away, Im sorry I cant remember her name but she was very helpful.
Love this place tons or tools and great prices.
Good service and fast to get out.
It was good, but I got charged 199 for part #61988 which was .99 cents on sale.
I love harbor freight! Great store with great prices! I just purchased a fairly large work table with drawers for tools, a work light, and electrical outlets for $99. You just cant beat their prices!!
In store experience is always good and Ive never had problems with anything Ive bought there.Ignore the in stock info on the website. As I was just told by an employee You need to give us a call first to see if we really have it in stock.2nd time Ive tried to pick up the same saw, out of stock both times. Happened to be just up the street when I got the new 15% off everything coupon good from 12/11 to 12/13. The truck that will bring the saw I was after and the 4 others that are also out of stock is supposed to come on the 13th.
Best place for tools if youre a do it yourself-er like me. Always friendly, knowledgeable no it to mention the best prices in town. Okay, let me stop before I have to request ad revenues. LolSeriously though, harbor freight tools are awesome!
Cant get a response on job apps.but cool stuff at reasonable prices
Great place for cheap tools
Great tools for cheap prices
Has everything my husband needs every time he goes. Love that
Great tools great service, and great prices.
Love this store. I have not brought a tool that failed on me yet. Good for your everyday DIY projects for sure.
Always find deals on the tools needed
Excellent customer service and good prices
Have called up there 4 times now and asked if they had a 1 ton engine hoist in stock, they have told me yes all 4 times. I drive 20 mins up here and they say “we don’t have a complete set”, or “another customer has already paid for it so it’s still in our inventory.” They need to definitely all be on the same page when giving out information on the phone.
Good customer service and they usually have what Im looking for
THE HARBOR FREIGHT IN GRIFFIN IS VERY WELL ORGANIZED, CLEAN, AND THE PEOPLE WORKING THERE ARE VERY HELPFUL. WOULD RECOMEND CHECKING IT OUT.
These guy are great to work with. Good selections and great prices.
Harbor freight and tool definitely need to add best price coupons to track club membership card so time is not wasted at register for every customer in line. Or just put it on sale for all customers with no coupon for everybody. Time is important to everyone and to important to waste in line for a few to save a few bucks included myself. Wake up Harbor Freight treat customers right and with respect for our time and the ones that keep you in business and able to open new stores.
Got a 12ton bottle Jack works good .have had no problems with there products so far will be shopping there again
Really nice employees. Very helpful too! Nice and clean store as well! Organized enough to find what you are looking for. A GOOD SELECTION as well! Quality merchandise!
This place has a variety of tools, some camping equipment, power equipment, hobby kits, some medical equipment like scales, walk and sit walkers. We used to go there at least once a week, even if it was just to walk around and look because sometimes there would be something new come in. I recommend anyone to go there for great deals and to become a member.
Always have what Im looking for..Generally has a sale going on..Employees dont offer help, no matter how confused you look, so ask for help if you need it....
Helpful employees.
Bought 1/2 drive ratchet, socket set, extension set, standard metric and torx key sets all $70
Great store great prices great staff.Robo
Love this place my Dad has been a card holding member from the time when I was a little girl I now I am a card holding member
Good place for cheap tools
Great place to shop for tools
Very affordable. Very friendly and knowledgeable.
Got exactly what we needed for a Christmas gift. and love they all most ALWAYS have coupons!!!
Everything is so organized and easy to find that was my first time there Ill be back
Im so glad we finally have a HF in our town!!!
I was surprised as I was expecting cheap china made stuff. It may be from china -- I dont know - but most equipment and supplies I bought were great and cheaper than HD or Lowes. I had a problem with a pressure washer and a drill. They took both back with 0 - no - zero - hassle !!! Thats what did it for me !!!
Great place shop for the DIY mechanic as myself.
I love harborfreight and it keeps getting better
Great prices on great tools for the DIY crowd. Only criticism is they are frequently out of many items. But.... that could be corona related....
They need to work on there website it almost always say they have items in stock and when I get to the store they say they dont have the item. .. I drive 45 minutes one way so of I go there because there website for that store says its insyovk and its not that is a big inconvenience and costly time wasted.
The staff are very helpful and always nice. Store is well stocked and clean.
Love going there but I wanted 3 items and they were sold out. The personnel are helpful
Gotta love quality tools at a discount price! Need tools for your job great place to get started for sure!
I just love harbor freight
Great prices! Great equipment! My first visit today, and it wont be my last. Thanks for ther help and and great customer service Carl!
Nice selection
Can usually find something I need, Ave she things I dont.
I enjoyed my visit and was impressed at how much time the cashier took trying to help find additional discounts saving me even more than the sale prices alone. Well done guys.
This is a great store. They also have gift cards!!
Great Service in this new store. Everyone is friendly & as always products are great and readily available.
Very helpful.
Enforce customers to wear (face mask). Help spread the risk of Coronavirus.
Always clean helpful and has a little bit of everything
Great Service and Always have What I Need, Good Tools at Good Prices.
Always a great experience! Great customer service at the new Griffin location! Download the app for super coupons for extra savings!
Very friendly staff and a great inventory.
I contacted the store on June 10, 2020 at 12:20 pm and was greeted by a rude unprofessional female employee. She placed me on hold for 4 minutes then returned with a single word, hello. I began to ask if the store had an item but was abruptly cut off by her stating “hold on” then silence.So after 6 minutes she took the item number which had to be repeated twice then said nah we don’t have it; click!Wow! Griffin is hiring people that lack social skills that most 5 year olds possess.Don’t shop at this store unless you have the patience of Job!!
Always good prices. And the people who work there are helpful!
Always have what I need to get the job done
I accidentally wrote a review for the McDonough store....This place? Five stars.McDonough? Four. Very comprehensive review of Harbor Freight tools on the McDonough store where I wax poetic about the pros and cons of tools and their place in the grand Anthropocene and how we as a human race take them for granted and so on and so forth.Not really, but this place? Great staff, helpful, if you need Harbor Freight stuff, go here instead of Fayetteville or McDonough.
Found what we needed, staff very helpful
Very good location. Employees are nice and very helpful.
I cant help but buy everything I go in.
Always a good place to get tools great friendly staff
Have everything I need. Great deals and great for DIY guys
Hardly ever have what we are looking for. Always say were out, not sure what they will bring in on the truck.
Great people and great prices!