An associate named Tony took excellent care of what I needed. He was thorough and knowledgeable and exceeded my expectations even thlugh they were short staffed. He replaced my battery quickly. He was professional and funny. I will return to this location for future needs.
I had a terrible experience with the AutoZone on grant st in gary in. This particular AutoZone made up for it. They were so friendly and super nice and helpful especially an employee named Mike. I will definitely make this my go to AutoZone. Sometimes you have to go out of your way to have a better experience. Thank you guys so much for being very friendly and knowledgeable. Thank you so much Mike. I hope they value you and keep you on their team.
Jake you are sweet and very knowledgeable about your business. Thank you
Very very helpful the manager was phenomenal, you can tell even his staff was kind and helpful, GREAT & FAST SERVICE 😊
Guy helped install headlight, what a great guy.
Great place to buy auto parts
Their prices are a bit high in my humble opinion. But My mechanic sworrs by them so Im okay with AutoZone.
So patient with you. They unserstand what its like to get parts confused. Thank you!!!!
They said they didnt have front brakes just back ones I got there and asked again and they did have them
Now I don’t know much about cars. So I stopped in to get a new brake light and tail light for my truck. Not knowing what tools I would even need nor what kind of lights I told Michael Who was at the time consoling a coworker who was upset about his haircut because the barber put his whole new hairdo on the very back of his head. Michael then right off the top of his head knew exactly what tools and where the lights were located that I needed. It was amazing. He then taught me how to change them out while I was tending to my crying newborn. What an outstanding guy. I tried to tip the guy but he kindly declined and said its payment bought that I won’t be pulled over tonight and to get home safe. He then said hi to my crying baby boy and when their eyes met my little Steven stopped crying immediately and smiled for the first time. If that wasn’t amazing enough Steven said his first sentence “get in the zone” then I started crying. I’ve never gotten such good service at an AutoZone and I will be a returning customer. Thank you Michael.
Best place for auto parts.Friendly and helpful..
Was told oh no we dont carry that maybe go to advance then when confronted with their own web page with part in stock, oh did you find it. Avoid highland Auto aparts stores if you can! Actually I dont do any business in Highland Indiana these days.
Blue B. was such a great help at getting my car battery in before I went on vacation to Colorado! Probably one of the best customer service experiences I have ever had! I will definitely be back! 😁
I went to see of they had a tool to rent or use for screws that were top stripped for my throttle position sensor, Briana was able to get one screw out with a pair of vise grips, the other wasnt cooperating as the first, so Christian came out to help and took off my throttle body to reach the one screw and he was able to free the other screw and put my stuff back together correctly. I truly appreciate the help they gave. Definitely went above and beyond for me.
Theyre ok, helped me find the tools that I was looking for.
Great Team! I had a flat tire. A women who was working came out and helped me. She was so kind. I can’t remember her name but she was white with dark hair in a bun.
Good prices and friendly service
No one came to see if we needed any help
Workers are friendly and helpful.
Fast, friendly service. That dog bark gave me Q-dog vibes. Epic.
Mike was the best and helped so much great guy and deserves a raise if u ask me for real good people deserve good deeds
My favorite place to get stuff for my car. Friendly employees that are very helpful. Got front rotors and pads for my Dodge at last visit.
Today, store employee Christain went above and beyond today to get me what I needed without hesitation. I am so grateful! Thank you Christian!
Very helpful
Always shop there good people good store
Im offered assistance nearly every time I visit this location. I never have to spend much time looking for what I need. They stay on top with amazing customer service. I never have to wait to pay. This is my go to place for all auto needs.
Nearly 40 dollars for a set of windshield wipers... that is way too much for 2 pieces of plastic with metal frames.
I grabbed the wrong headlight bulb went back in and they friendly exchanged it. No hassle
Blue was a great help I had the check engine light he help me give me the code told me how much the parts great service !!!
I was looking for a stereo for my truck ....I GOT AN HONEST ANSWER
Very happy that you had My parts in stock, I went to two different AutoZone stores and I would have had to wait for delivery about 4days, Appreciate the service, Thanks again
The employees here are extremely helpful and do the absolute best they can this is one of the only autozones I can come to and not get annoyed with!
Amazing hospitality and great service. My breaks locked up on the highway almost seding me into a truck in the other lane. The Autozone crew here were so helpful when I arived. They reffered me to the proper parts I needed I needed quickly. I also needed to borrow tools to fix my breaks and the workers were quick to offer the tools I needed to get the job done fast. Thank You
Amanda and glen are great always get the right parts the first time!
I would like to say im always happy when. I shop at this autozone i want aployed the head manger for hiring such great worker thats always helping smiling always. meeting each customer needs very negotiable to all part fast on finding part wheater your on the phone calling or at the counter amanda great job on picking your team dau and night crew i had twelve cars since 2016 for my transportation company and i use Auto zone ... These 🌟🌟🌟🌟🌟 in for Micheal Brianna. Head manger Amanda Thanks for always been there when i need help with all my cars parts peace on earth amen.
Really nice staff here. Bought a battery from AutoZones website and they installed it in minutes, was a great price too. Just a fantastic experience. I suggest you go here for your car needs. People who take care of customers like they do deserve your business.
I always go to auto zone for parts, the guys are so helpful and also refer mechanics to help their customers. A big plus imo
Great placs to get parts quick.
You’ll regret shopping here
Everything that you need and never a line to wait in
Customer service is great. But no social distancing from customers
Very helpful and informative staff. Thanks for the help
I went in there to buy a relay switch for my AC, I asked the young man if they checked fuses as I did not know which one it was. He said know, read the owners manual. I wont go there again.
I was basically met at the door when a hello how may I help you and it was very nice and when I bought my product add a young lady offered to help put the product on the vehicle. So I wouldnt mind going back there if all the employees whats like this one. I really want pan in the tissue to how clean the place was are where everything with that. But I would most definitely go back.
Great service at our Griffith auto zone Amanda keep up the good work #1 customer
They just dont want to price match. False advertising when they say they will.
Great deals..great people
They were wonderful and helping me out my situation and came to a final decision I only shop there because of the customer service I received thank you
Best auto parts store period.
Very helpful staff.
Great
Always good.
Great service !
Knowledgeable, fast, helpful, friendly!
Great help
Great customer service
I love you Amanda
Great staff and great prices
Didnt have much in the way of battery cables and gm side post battery adapters to fix my friends plow truck... and three people in line and nobody up front
My check engine light came on, and they printed me out the part that I needed to replace 😁😁😁 Their customer service is out of this world and I recommend them highly 😍😍😍
Very nice place super friendly and went above and beyond to help me with my car issues !
Usually have the parts you need, maybe not the advice you need. Its like a forum online. Hit or miss with the info youll get in these places. Always double check what they tell you. But its always good for a free OBDII scan so you know what to fix, generally.
Great service
Ample parking friendly staff great selection value prices
Sometimes they know to much!
Went and got oil.
My boyfriend needed a new battery in his Ford Explorer. The manager who was assisting us told my boyfriend that there was a special tool needed fir the job and he would have to get it done at Ford. We went across the street to Advance Auto Parts, where a much friendlier associate removed the old battery and replaced it in five minutes.I visited this place alone once fir fuses and the associate was unfriendly, so I bought what I needed from Advance.This place should be shut down!
Great service and friendly staff.
Friendly people, helpful found the parts I needed at another AZ so I didnt have to wait.
Good service.
Great service nice people
The service was more than expected. They were very helpful.
Very helpful always willing to assist customers
Nice staff some have good knowledge on cars good selection
Super helpful and friendly staff. Will be the returning for all my automotive needs.
Staff were amazingly helpful. Took time to help replace my alternator even though it was freezing cold outside and dark.
GREAT, GREAT, GREAT. DIANA
Service was excellent as usual. Been going here for years. Went to advance and they clearly are not on auto zone level.
Reliable for parts. Less expensive than advanced
Its were I go for easy to fix auto problems. Staff is helpful
I love Amanda, most helpful person ever.
Great
Staff are willing to help
Awesome customer service.
Quality service at this branch
Always great service at this location
Helpful, knowledgeable staff. Prices are competitive.
Great place when it comes down to your part need, even any type of tune up!
Slow unintelligent people sell the wrong part 80% of the time avoid like the plague
The sales associate/manager Jermod helped me with my car troubles. He shows he cares about his employees and their needs.
Order on line at a lower price and pick up in store
Amanda goes way above and beyond customer service she is an asset to the company BUT a gentleman named Chris is totally opposite if he is working I leave and go next door to O Reillys
I believe that they give Veterans discounts.
Ppl know there stuff
Prices are up even on cheap parts
Helped me get the tool I needed so that I could finish fixing my car.
They never have everything u need. The employees are lazy and act like they have better things to do
Very attentive and helpful staff
Love this place