Used to be better until they got rid of the old staff and brought in new people. I use to go there daily but stopped because they are too slow. I decided to stop in today before work there was one employee in the store. I was the only customer. He was behind the counter doing something I stood and waited for about 5 minutes before calling out to him to get his attention. He completely ignored me and kept doing whatever he was doing. Ill never go back and Im calling corporate when I get off work to file a complaint.
Not enough food combos, need to have the service people to be trained on saying whose next was waiting in line to pay but someone else went in front of us needs to have some lines to see whos next in line
Luke bp is the only business in NWI,That Im aware of, that is still not requiring customers to wear a mask. I generally go to the Griffith location daily but not anymore. Cases and deaths are surging once again and just because our inadequate Governor Holcombe dropped the mask mandate doesnt mean Luke bp has to. I will now go to Speedway across the street and they are still requiring their customers as well as their employees still wear masks. Thank you.
I love the staff, they already know what I need ☺️ That was last year, this year its a 2! The quality of service has declined. Recently we went in to get a pizza puff, the thing was nasty. And when I spoke to the manager on duty.. he said thanks for letting him know. Did not offer a refund or offer to make new ones. I wont be going back there!
Luke Oil has been in the neighborhood for decades providing self serve gas pumps under a canopy. Inside self serve cold drinks, hot fast foods sandwiches, burgers, chicken tenders and a variety of snacks and beverages. Refrigerated drinks and juices in many flavors are also sold here. Stop in relax a moment.
Great petrol, they wouldn’t tell me if it came from Venezuela or Iran, it’s kind of hard to tell by just whiffing it off the nozzle. We need a little more transparency and honesty fellas, aside from that, all good!
Great staff, very friendly environment however dont care for the coffee and food menu.
Lukes recently changed their breakfast menu. What a joke! Now you pay more for a lesser quality sandwich and get smaller portions!They just a loyal customer! ! !
Went for pizza. Told cook didnt show up for work. There was 2 staff on duty, one was working register, other one just standing there. How come she couldnt make pizzas? Its not a 3 course meal. Never going back.
Rude. locked door on me as I pulled up. shut down 5 minutes early. I went across the street and they locked on me as I got there too. but they closed on time. no gas for me.
One of the best gas stations...its like a speedway but cheaper
Could be a little cleaner but a very busy place and convenient
Not too bad of a gas station, they lose a star since they got rid of full throttle, sorry guys.
I am only givong this place 2 stars. The food is good but the customer service is nothing short of trash. Went for the food but dashed out the door after.
Low gas prices and nice section of hot food.
I will NOT come here AGAIN ! The LAZY STAFF dont put paper in the pump machines ( that is why I pay at the pump, so I will NOT have to go inside !)Paid for a car wash, because the pump did not give me a receipt, the attendant would not give me the car wash .
Friendly Staff, nice place to sit down, easy in and out. Im very impressed with the way staff treats customers very helpful.
Best place to help with yens nipsco
Its a gas station how much can you say about it it was clean the employee was nice I go back.
Overall pretty decent place; there is a speedway right across the st. But this Lukes has BP gas pumps. Better gas at least.
Friendly service and good prices on most product
Its a good station its just that most of the pumps dont work & the station is on coupon sites but wont except the coupons!!!
It would be good if they were 24 hours
I buy cartridges for my blu e-cig daily. Once they tried selling me one with on one in it. I so happened to check and make sure it was the right size. This was around when Blu was switching sizes. I seen it and they replaced it. Couple days ago they sold one to me with one in it, and that one was leaking. I worked a double shift and was unable to come in. They refused to replace it and the manager looked at me like I wanted something for free. Today I went to put air in my expedition tires... The air pump took my money, but didnt air my tires. Im done with Lukes. Bad business. And they make no attempt to make it right. And not to mention when I got my truck clean through the car wash, I was trapped in due to the high workers incompetence. Yet I didnt complain. The moment I got to feel uncomfortable about asking them to make things right for a product they sold me that was bad... Thats when I stop going to them, and I complain.
Got gas got a wash and a light dry and on my way I went so convient
All Luke stations are clean & very well stocked.
Clean, friendly people, good snacks reasonable prices!
I have always enjoyed stopping here for gas. If only it stayed open 24 hrs!
A LOT to be desired. 1st.... Dont even think of counting on a frozen beverage. The machines IF WORKING AT ALL may have 2 out if the 9, Fruzee flavors but somehow, none ever work and I reside nearby. THEYVE BEEN BROKEN MONTHS. 2nd..... If you have a problem or situation. COUNT ON BEING HUMILIATED AND DISMISSED......3rd and MOST IMPORTANT..... Watch out for the cappuccino machines. Mostly not working. Change flavors. Do as you please. YOU WONT BE HELPED! Myself and my niece have both been BURNED on our hands by spitting HOT WATER out of these machines. Im not blaming employees. They have their post. I BLAME MANAGEMENT!!!!!! THIS LUKE NAME HAS A FOOTBALL STADIUM THAT THIS CORPORATION BUILT. MILLIONS SPENT. LUCAS OIL STADIUM..... THIS PLACE CANT EVEN KEEP BEVERAGES FLOWING? Every other Luke Ive encountered was AWESOME.... This one needs HELP.......
Typical Lukes gas station decent Beverages and food for a gas station. Also this place is very clean including the washrooms.
Typically some of the cheapest gas in the area. The coffee is also fairly good here.
I love the Luke... so many slushy favors and the crunch ice is the best on a hot day
Place is going downhill fast. I had to find new place for gas
Great staff and good food for a Gas Station its the bed one to go to and its not to pricey
Gas, food, tobacco whatever u need at an affordable price they have
Its a great place.
Huge clean floor plan fresh coffee fountain drinks fresh food and other gas station curbside selection of products nice ppl
Store is always clean and staff is friendly but the check out lines always seem to be extremely long.
Great 👏🔥💯👍place for gas & icees
I love Lux for its coffee
The gas dont come out the pump and when you tell them they always tell you they cant do nothing about it they need to fix all there gas pumps the management is not good
Good gas price at the time, clean well kept property, good snacks
I like the placement and the convenience, but there are many times I walk in there to be ignored or given attitude. So I take my business elsewhere.
This gas station is conve ient to get in and out of traffic. Plus the prices are right!
Njce and clean always busy but they move fast
Great gas fast in and out service
Great customer service & great rate on the cigarettes
Lets me use my app from the Bobby Bones Show the country music station
Its a new store with new employees I wish they would have bring back the old manager she was such an asset to the company I worked in this area for a long time visiting Lukes almost daily and she made you feel welcome
It amazes me how the slushy and soda always break at the same time and always after 6pm and once thay clean them always out of order this by far is the worst lukes around it always dirty always a long line and the other worker just stands by the oven in the back . Get off you phone and do what the company pays you for. All the workers i see come and go over time work good for 2 weeks or so then it like thay are friends with management or something thay feel like there our in title to do whatever thay want when thay want.From the outside looking in - i blame management either thay are trying to be there worker friend. Or just to afraid someone will quit. - make them do there job or you need to find a new job
Good prices, great customer service
Well lighted good stock great prices
Best price on coffee in town.
Good gas prices and $1 coffee
They have good variety of snacks and the coffee is good!
Some of the most awesome people I know
Tried and true its a Lukes what more can I say!
A visit to Lukes is usually good.
Good coffee, for a buck. Soft drinks for a buck.
Good clean place....good service..
Not a big fan of Lukes. Their coffee tastes crappy all the time.
Good place to get quick bite or fuel
My daughter got me hooked on that pizza...
Nice as far as gas stations go
Gas is gas good service.
Always friendly staff and have what i want
Quick coffee, nice people
I dont know what was going on that day but not to good on the cashiering, held up the line for ever to pay for some gas i had to wait too long smh
Small convenient store cheap drinks but expensive snacks
Great selection of snacks and drinks.
Very polite no waiting.
Always friendly smiling faces
Clean place just checking out can be slow at times
Man this place is awesome, food, gas and bathrooms
Always have to stand in line to pay longer than it takes to pump my gas
Clean/well stocked and organized
Best slushy in the universe!
Fast coffee and breakfast sandwichs
I had a bee in my pizza and one of the managers shouldnt be one.
Carwash is decent
Well-lit a newer gas station
A nice place to shop
Love their dollar pops
Love it $1 drinks
Best coffee around
Great finger food for on the go
Hot coffee good service
Fast friendly service!
Greatest slushies ever
Awesomness 1.00 dollars fountain drinks
Fast service.
Bought food, got lit.
1$any size coffe
Cant pass up 1.00 beverage any size.
Favorite place for gas and snacks!
Quick stop and clean
I love this place!
Very clean gas station. But the slushy machines are usually unavailable after 7. Not sure why so early because they are open till 10 p.m. Happened 3xs in one week.
Getting gas and cold icee
Best got beverage