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Route 46 Hyundai
40 US-46, Hackettstown, NJ 07840, United States
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Route 46 Hyundai
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Ky
Review №1

I have never had a better car buying experience than I had with Nnamdi OKoro and the rest of the staff at 46 Hyundai. The manager was kind and welcoming to my family; they listened to my needs and came back with options that I couldnt have dreamed of. Weeks of searching and my eye on a car from another lot, Nnamdi was able to turn me around and made me a customer for life. A host of different options within my price range and a personal connection are hard to find, but these people did an amazing job and achieved both. A usually comfortable winter driver, I was really worried about getting to work and home this year, but now I feel safe on the road again. Thank you.

Ma
Review №2

I came in for my 15,000 mile maintenance appointment. Everyone in the service department greeted me immediately, and I was able to discuss a couple of other issues that I was having with my car. As I waited for my car, the serviceman kept me in the loop as to what was going on. They fixed everything quickly, and I was on my way soon after. I was comfortable in their lounge while waiting - even grabbed half of a bagel (greatly appreciated since I ran out of the house without having had breakfast) from the basket provided. Will be back again...

Ch
Review №3

Just picked up a 2019 Sonata from them. great experience from the time I pulled into parking lot. Greeted by Elias and got process started. helps to do research beforehand and know what vehicle youre interested in. I did and it sped up the process. got a very fair amount on my trade-in. paperwork handled quickly and professionally by sales and finance dept. Very satisfied and would highly recommend. New Sonata was detailed and full of gas and ready to go. Entire process from start to finish was a pleasure.

Br
Review №4

Every couple of months they send me a letter with a trade in value for my car. Even if my car was in PERFECT condition fetching that kinda trade in value for it is unbelievably high. So I decided one day to stop in and ask about it, the sleaze man salesman was purposefully not answering any of my questions and started to walk me out the door because of all the questions he couldn’t answer, wouldn’t even let me look at a new car, I thought we had been going away from the time of sleazy car salesman but this place clearly still employs salesmen from the 1990’s.

Jo
Review №5

We (John and Irene) are now the happy owners of a 2019 Ioniq plug-in hybrid. Frankie Sanchez, Master Sales Specialist, made the whole buying experience pleasant and efficient. He was very helpful in all aspects of the negotiation, from sale through delivery. He was knowledgeable, responsive and professional throughout. He continues to be in touch with us to insure that any questions we might have are answered. Our first experience with the Hyundai product/dealership was very positive, thanks to Frankie.

Jo
Review №6

The process of getting my new vehicle was fast and painless. Frankie and Andy were able to get me a great rate on my new car. Frankie showed me all the features of the car as well.

Nu
Review №7

Went in to buy a new Hyundai. Panda was an awesome salesperson!!! He made the experience easy and enjoyable will definitely recommend to family and friends. Overall the dealership was very inviting and clean and everyone one was friendly and super easy to deal with. Thanks again Route 46 Hyundai for making the car buying process easy.

Ke
Review №8

Panda is the man! Very efficient! He was very helpful and not in the least bit pushy. Great experience! This was the second car we have bought from them and both times have been great!

He
Review №9

Hi loved the car wash ... overall great just a longer wait for oil change than i anticipated...Bagel and waiting room great. Please offer hot tea .. its great if u like coffee. Nice restroom. It was great accomadations considering i had a long visit.

Ji
Review №10

Had my Sonata in for a 60,000 mile service. The experience was flawless. I got the appointment on the day and time I requested, was greeted by Dave and welcomed enthusiastically. The service took exactly as long as I was told and, while I waited, Dave offered me a desk to do some work on my laptop (I declined the desk but got mywork done in the waiting area). My car was serviced expertly and even returned to mewashed and vacuumed!I’ll be back soon with our Elantra! Thanks to Dave and the Route 46 Hyundai service team!

As
Review №11

I recently purchased a 2020 Tuscon at this dealership and I couldn’t be happier with my experience! Angie was such an incredible help throughout the entire process!! She made sure everything went smoothly and that it was a stress and pressure free experience for me! I got an incredible deal on an incredible car from an incredible saleswoman! I would HIGHLY recommend checking out Route 46 Hyundai if you’re in the market for a car. I have zero complaints about my experience!!

Da
Review №12

A great place to shop for a Car Sales and Service above and beyond they go the extra mile to help you with your car and your day

Al
Review №13

Awesome experience! Panda was our sales associate and he was upfront with no “hidden fees” like some other places do AFTER you negotiate a price. The price was the price....and it was a fair price!

Ta
Review №14

We had a great experience with our saleswoman, Angie! She is friendly and made sure we were comfortable. She worked with us to get us the price that we were looking for in our used car purchase. We even had a great complimentary catered lunch at their fall harvest event!

Sh
Review №15

Always great service here to help keep my purchased vehicle within the warranty. Didnt even realized I was signed up for the Tires for Life program which saved me a lot of money before the winter season! Thanks guys!

X
Review №16

I had a very great experience here and was able to purchase a new vehicle in a timely manner. Mr. Frankie Sanchez was very helpful and considerate and we were able to reach a quick agreement for the price we wanted without additional hassle or unfruitful roundabout discussions. He was also very patient and willing to answer all of my questions and concerns. Highly Recommended.

Ca
Review №17

I purchased my car at the end of October 2019. The day of purchase we agreed on a price. Tom, our sales person says finance is working on paperwork. I get to Julianna in finance and she has a different number on her paperwork then agreed upon. She flies through everything saying we need more documentation to process your college student rebate. I assume price will come back down once this is applied. I email the rest of the documentation to both Tom and Julianna a few days later and ask why I wasnt offered the first responder rebate also (husband is in law enforcement and was there with me on day of purchase - we also talked about his employment in the process of the sale). My emails go completely unanswered, but I get a phone call from Tom to stop in and sign one more paper for first responder rebate. It is now mid-December and neither rebate has been reflected on my account. I call the dealer today and get Shannon (who Im assuming is receptionist) who says let me transfer you to finance. Please hold. I hold for a few minutes and somehow get sent to some random persons (Eli??) voicemail. I just spent $$$ at your dealership and I cant even speak to a real human being or get a straight answer. The only reason this is 2 stars and not one is because the process was pretty quick to finance my vehicle, but I guess fast isnt always good.

Ed
Review №18

Frankie Sanchez is the man. We got a great deal leasing a new Elantra. He was super helpful and low pressure. Awesome talking to Frankie as we waited for the car to be ready. Highly recommended!

er
Review №19

I had a wonderful experience this weekend. I bought out my car and Frankie Sanchez was so kind, caring and helpful. He explained the whole process to me and was very patient. I would definitely work with him again he made the process so easy!

Le
Review №20

Been looking for a car for a new driver which means my daughter . Went to so many places over the past months. Until I found you guys Thanks to everyone. Especially Angie! She made the experience better. Her honesty was on point and how many times can u say that about anyone that works at a car dealership. Long story short walked outta there with a pre owned car for my daughter cause if I had to drive a beater when I first started she will too. Thanks Route 46 Hyundai

Ma
Review №21

I bought a Santa Fe on Saturday from Dennis at Route 45 Hyundai and couldnt be happier. Dennis found me exactly what I needed and gave me a great deal. He was very helpful and knowledgeable and took his time to answer all my questions and explain everything to me. If anyone is looking for a new or used car, I highly recommend Dennis.

Ro
Review №22

Frankie was wonderful with helping us find the perfect SUV for my family and myself. We have been coming here for 10 years, he has helped us through purchase out past 4 vehicles and we will continue to use him for every vehicle in the future from here on out. The service was excellent and I will definitely be recommending him to friends and family in the future!

Me
Review №23

Frankie is a great guy and salesman. We had a tough budget and he never tried to upsell anything. He found a few different choices that fit our budget and concerns. Thank you for making our first buying experience a good one!

Al
Review №24

My husband and I walked in today to looking to buy a new Tucson. Since this would be our first brand new car, we were pretty nervous about the process. Sriman Panda helped us from hen we first walked in. I cannot say enough positive words about him and our experience. He was so kind and made us feel so confident and comfortable. 100% would recommend him and this dealership to anyone!!!

J
Review №25

I just spent 2.5 hours and around 120 miles driving (time and miles are round-trip) to find out the car the sales rep twice told me was manual shift (I actually called on two different days to confirm) was an automatic. I got a really nice sorry from the dealership for my wasted time and gas. What a great way to do business.

mi
Review №26

I had an engine problem and went to the service department. They all were so helpful and friendly I wasn’t worried about it getting fixed anymore. Charlie by far is the BEST employee in that place. I dealt with him mostly and he was always smiling and kind. I got prompt service and calls back when he said he would call. This place and Charlie deserve 20 stars.

Er
Review №27

This will now be my second car I’ve lease through Hyundai with Frankie. He’s always helpful, realistic and friendly. It may take some time to get you close to where you want to be with your new car but he gets you there. He’s patient and not pushy at all. Always a good experience with him and when it’s time we’ll be back.

Ge
Review №28

My family and I have always received great service at this dealership. Dealing with everyone there is a very good experience, especially with Vivian Coulson who has consistently gone far above and beyond other dealerships in the level of support she provides. Several members of my family have purchased our vehicles from this dealership, and we all feel the same way about Vivian. I also wanted to acknowledge David at the service counter who has taken care of me several times and is always great to deal with.

Ci
Review №29

Another great service appointment. Did what they said. I was comfortable while waiting and didnt try to talk me into anything I didnt need!THANK YOU! See you in 4,000 miles!

Da
Review №30

We just purchased our first vehicle with Hyundai. My husband did quite a bit of research prior to going into the dealership. We worked with Frankie Sanchez. Extremely down to earth, personal ale and genuinely authentic. He didn’t try to upsale or sell us anything different than what we knew we wanted. Him and his financial staff worked so hard to get us the lowest rate, as well as lowest payment. We had trade-ins and we received either what we thought we should get or more. Truly a pleasurable experience. We have so happy with our new purchase. Thank you Frankie!

bl
Review №31

Great Experience! Route 46 Hyundai has serviced my vehicle since my first oil change. It just received its 80k mile service with no issues. Looking forward to many more miles and great service from Rt46! Ask for Nelson, hes a great mechanic!

CP
Review №32

David and the team did a great job on our 2011 Hyundai Tucson. We purchased from a used car dealer and it needed some work. The team got it running very well and were reasonable on the price. Allowed me to have a loaner that made our lives easier. Thanks again. Charles

Pl
Review №33

Had a great experience at the dealership today. Kane was super knowledgeable & helpful in finding us the car that best suited our needs. Grateful for the service him and his team provided.

cl
Review №34

Im still waiting for a refund check for being overcharged for transferring of plates. I transferred them myself, DMV charged me $4.60. But the dealer charged me $180 because it was state mandatory. I would get a refund in the mail I was told. Yes, Im still waiting for the check. Note, you can do your own plate transfer and not pay their huge markup fee.

Sa
Review №35

Kane was very professional with getting us all the details about the car. Very informative, worked on getting the deal within our budget. Great customer service.

Ca
Review №36

I have purchased 2 new SUVs in the last 3 years. 2017 Santa Fe and 2019 Tucson. Sales team is great and the service department is clean and very knowledgeable. If you are looking for a Hyundai I recommend this to be your first stop.

Ji
Review №37

Andy & Elias were very helpful. They were able to beat Towne Hyundai’s price, a dealer that we had bought 2 other vehicles from. We were in and out within a very reasonable period of time. Also, they had numerous choices for us right in their lot so we drove away with exactly what we wanted. We left feeling that we were treated fairly and with honesty. Will be back in 3 years!

Is
Review №38

I never thought that I Would have pleasant experience at a car dealership. Not only was my experience a pleasant one, but my salesman Kane S. was very helpful and attentive to my needs. I told Kane exactly what I wanted and he delivered above my expectations. Not only would I recommend route 46 Hyundai to my friends, but I would definitely recommend the salesman that took car of me . Thank you mr. Kane S. For my first pleasant experience at a car dealership.

Hy
Review №39

Terrible, terrible dealership. Dont waste your time here. They just pull bait and switchs. Claims there is no more cars, but clearly has cars on the lots. Not willing to honor advertised price. Dont be fooled. Just run. Run far away.

Ch
Review №40

I have been a customer for over 6 years and have had some issues with various things. Vivian Coulson always goes above and beyond to make sure every single issues was resolved and I was happy with the service performed by all who was involved. She is a great asset to Route 46 Hyundai!!!

Gu
Review №41

I purchase a new vehicle, the experience was very good, my sale person was very nice and made you at ease, full knowledge of the vehicle I purchase. I will recommend my sale person to anyone who will asked me, her name is Angie Calderon, tank you for a good experience.

Ay
Review №42

I called Angie and she set me up with an appointment really fast. I came in and met with Alexandra and she was able to approve me with a new Hyundai. Wonderful service. Will come again in the future.

Bo
Review №43

With much regret -it is clearly TRUE this dealership has gone out of business for good!! The place has been abandoned and the buildings are now empty! If you are reading this and shopping for a new or pre-owned automobile - I suggest and HIGHLY recommend you go right next door and ask to work with Rob Nylund at Honda of Hackettstown. Rob Nylund is a local guy with Honda for many years and ALL of his customers / clients speak very highly of the dedication and professionalism he portrays. Get in touch with Honda of Hackettstown and ask for Rob Nylund for your next vehicle purchase / test drive!

Mi
Review №44

I did not even buy a car there and I feel the service was so exceptional that I need to write a review!!! Frankie Sanchez provided stupendous service to my girlfriend and I throughout the very stressful process of purchasing a new car and we could not be more grateful.

Jo
Review №45

Easy to get an appointment. Service was fast and friendly. They explain any issues and do a great job.

Fr
Review №46

It’s funny to buy a car from a salesperson with the same name. It was an amazing experience!! The professionalism was astounding!! I’m Loving my 2018 Hyundai turbo!! I never thought of buying a Hyundai until I met Mr. Sanchez.Love on how Hyundai has so much to offer, for a lot less. It was fun and exciting purchasing a car from Frankie Sanchez. Thank you also to Andy Sulley as well.

Jo
Review №47

I recommend going to Rt. 46 Hyundai if you’re looking for a vehicle. It was a pleasant experience from beginning to end. In a world of technology, I was able to text and chat with Melissa Grieco during the day and figure out what car I wanted while looking at them online, on my phone. She helped me with the online financing application so everything went that much quicker when I got there. Thanks Rt. 46 Hyundai!!

An
Review №48

Kane at Rt 46 Hyundai was super helpful in assisting us with our vehicle selection. Tony was terrific in getting us a great deal. Overall our experience was fantastic.

Ma
Review №49

This visit was a simple oil change. As always Service Manager David B. was very helpful. I always appreciate his excellent service.

Ch
Review №50

This dealership is wonderful. I dealt with Sasha the sales manager and William the salesman and they were great. They were patient with me and answered all my questions. They made me feel very comfortable and they were very accommodating. They took the time to test drive me 3 different G 80s explained and demonstrated every feature and button on each vehicle. They offered me over book value for my trade and gave me very competitive pricing. I will be recommending this dealership to my friends and family.

Ba
Review №51

We recently purchased the 2019 Kona EV and are very happy. Catherine and Route 46 Hyundai were very attentive and even though they did not have the model and color at their location, were able to quickly obtain the car from another dealer within one week. We live our new EV and it was a pleasure working with Route 46 Hyundai!

ka
Review №52

This dealership does not even deserve 1 star but I couldn’t write a review without giving at least one star.I purchased a 2019 Santa Fe. The dealership claimed they had the car I wanted in a specific color in their other lot. I gave them a nice size deposit to get the car for me stating I would come back for the purchase. After several days and NO new vehicle and my deposit cashed I contacted the general manager where I found out they didn’t own another lot, they should never have cashed my check, they never had the vehicle and they couldn’t find one to match my requirements. After one week and many arguments a vehicle was found. Yes, I love the vehicle but very disappointed in the incompetent employees that have lied!One month later I found out they did not pay off my previous car loan properly and they never informed me until I raised cain after contacting the bank about my previous loan. They tried keeping money owed to me!Beware of this dealership. I will NEVER use them or recommend them to anyone. They will try to scam you! Beware!!!!

Th
Review №53

I am very happy with my experience. My sales person John Ortiz was excellent. No pressure tactics, no double talk. I went in knowing what I was looking for as I had checked the inventory via their web site. They put me in the Santa Fe I was looking for and at a price that worked for me. Everything was explained to me in a way that left nothing to question. This was the most hassle free experience I have ever had at a car dealership.

An
Review №54

I Came for an oil change and the staff was very nice and took care everything. All the staff members are really nice.

Bi
Review №55

I worked with Catherine Carr and she was great. She helped and was very patient as we worked to make a deal. She was great!! Even after the sale, she was helpful.

R
Review №56

Frankie Sanchez is very nice and great salesman. And Bernadette at the finance dept was awesome explaining every detail on each paperwork. I give her five stars.

Mi
Review №57

On top of things as usual. Reasonable period of time. Good bagels too!

Su
Review №58

Kane my sales person was awesome. He was patient, understanding and helped me with my trade in.This is my fourth purchase from 46 Hyundai and I am very happy with my new palisade.

Ed
Review №59

My visit was foor a simple computer upgrade suggested by Hyundai... i was on time for my appointment, was taken in right away and the service took less time than the 45 minutes i was quoted... Well done Rt46 Hyundai.In addition, the service representative, Ms Vivian Coulson, instructed me on the operation of the windshield wipers so I could put them in a position for winter weather or icy conditions... i was happy to get this educationRegards, Ed Brice

Bi
Review №60

I am a Hyundai fan since 2004 and have enjoyed Hyundai Cars as well as Customer service..! I recently bought 3 Hyundai Elantra 2017, 2018 and 2020 from Hackettstown Hyundai and I am very much satisfied with their sales person, manager and all other staffs courteous service. They all were very cooperative, very helpful, have thorough knowledge of their work field and were ready to go extra miles to satisfy customers. Great Experience..! Thoroughly satisfied and will definitely recommend among my relatives and friend circle....! Thank you .

Ca
Review №61

Frankie Sanchez was our sales person at rt 46 hyundai. We are a repeat customer for him. We have always had excellent service with him handling our transactions. We are very happy with Frankie and he takes great care of us .

Pa
Review №62

I had a great experience purchasing my Santa Fe at Hackettstown. The transaction went so smoothly. My sales person Dennis was awesome. He was able to find the color I wanted in Pennsylvania! I was so happy. When I picked up the car he was so knowledgeable. There are so many features on the car and he went over everything with me. He was great! Bernadette did the financial part and she was aces also. Went over everything. I also would like to mention the other Hyundai associates at this dealership. Everyone I passed said Hello, made eye contact and smiled at me. It was a very friendly atmosphere. Thanks to all!!

As
Review №63

After having a terrible experience at Wayne Hyundai I was discouraged about finding a good deal on a 2020 Tucson. Im extremely happy I reached out to Route 46 because the experience was night and day. If you want to know about the nightmare I went through at Wayne Hyundai just look at my review for them that Im about to leave after this.Anyway this place is awesome because never once did I feel ANY pressure about making my decision. I was offered an amazing deal that the other dealership wouldnt even come close to. Not even close. The other place wanted to charge me WAY more for the lower trim level. Route 46 gave me the higher trim for so much less than I was offered the lower trim at the other place.This place has restored my faith in car dealerships and Im so thankful I was given the deal that I got. I love my new Tucson SEL and couldnt be happier with it.This place is so good because of the team who works there. Ashley is an amazing employee who was really helpful to me and guided me through the whole process. Her word was solid from the first time I talked to her and I value that highly. None of the prices changed, no one tried to nail me with extra fees. Everything was completely fair and as said it would be. Ashley should be commended for her professionalism and level of customer care and honesty. Dennis is a great salesman and was wonderful to work with, he helped me with any questions I had about the vehicle and never made me feel like I wouldnt be getting a great deal. Andy the sales manager is honest and helpful. The finance team is great as well, and doesnt put any pressure on you when signing papers.I had no surprises coming here and I love my new car. Thank you Route 46 Hyundai!

Se
Review №64

Great staff, they made sure to look into every possible opportunity to get me in a new vehicle. i would recommend anyone looking to get a new or used vehicle to come here and experience the different. They treat you like family and not another dollar sign.

Me
Review №65

Such a great car buying experience. Dennis helped us buy our “new” used car in such a relaxed, non-pressured environment. This made it so much easier to feel confident about our decision! Thank you!

Ai
Review №66

The service on my car was excellent. However, my wait time in the lounge was longer than it should have been because no one cared to check. When I went asked for an update on my car, I noticed my keys set on the counter.

Je
Review №67

My experience was great and very clean friendly place, was great experience . Melissa Grieco is fantastic and very knowledgeable. I would highly recommend this dealership. Jean Reilly

Ga
Review №68

This was the best car buying experience Ive ever had. I had a little trouble getting financing because my credit score was a little low but my salesman Mac and the financial services representative Dean really worked hard and got me approved and gave me a great deal too!! If your in the market for a new car, I highly recommend coming here first cuz these guys really want to help you get into the car of your dreams!! Kudos to Rt 46 Hyundai for all their hard work, thanks guys 👍 👍 👍

ch
Review №69

I recently called Hyundai Route 46 and spoke to a very well spoken, caring and knowledgeable customer service representative named Melissa Grieco, it was a fantastic phone conversation and she really made me feel at ease and comfortable. Melissa was able to answer all my questions and concerns and she is very easy to work with her. Thank you Hyundai of Route 46 for having an actual employee who does care about your customers feeling and thank you Melissa Grieco for all your help your are a true asset to Hyundai.

Sa
Review №70

Had to arrive late for my 9:00 am appointment due to ice conditions...service department was very helpful in moving my scheduled time back some and still be able to service my vehicle on the same day..thanks!

Da
Review №71

They do good work and are honest but sometime communication isnt the best. They also need to update the hours on their website because last time I went they closed two hours earlier than what their website indicated (posted hours at location were correct).

Al
Review №72

We just purchased a Hyundai Santa Fe 2020 and our sales person was Frank Sanchez he was very helpful and went out of his way to help us with the purchase of this vehicle Any questions we had were answered regarding the car he was very helpful Setting up the Blue link and my Hyundai app

Or
Review №73

My son and I bought a car from Hyundai of Hackenstown we spoke with Frankie Sanchez the salesperson he was abled to tricked us, and end up charging more than what the car is worth. Still the car is a good buy but in the high end. Just for those of you looking to buy a car for a teenager be careful kids falls in love with the first thing, and the salesperson takes advantage.

OL
Review №74

Had a wonderful experience with Panda buying my daughter her first car! he was professional and courteous. I would highly recommend visiting this dealerfor a new or used car. He sold me on the LIFETIME Powertrain warranty! Perfect for her new to her ride. Don’t forget to ask for Panda.

Li
Review №75

I went there this past weekend 10/13 to get ideas being my lease is up and I am way over mileage. Some promotion going on it was crazy. Had 3 guys help me who worked for the marketing company. I told them my situation. They gave me a song and a dance and they were going to help me. I explained more then once I was over mileage. You sign tonight you can just drive away no problems. We agreed on the make I wanted and a price. I left my deposit. Monday I go to pick up my car and I now owe $7000 for the overage if miles. I said this wasnt part of the deal. They wouldn’t work with me now, the guys are gone. I took my deposit back and walked out of the dealer . Typical car dealer....lies

Me
Review №76

As a rule,, I dont participate in surveys.However I have to thank the staff for their excellent service.From my phone inquiry to exiting the door back to New York with my car,it was all courteous, respectfully and helpful.Frankie my salesman was exceptional. Cant recall the finance manager,but he worked his magic... Very good team., very pleased with car,,,,no regretsThanks guys

Me
Review №77

I leased a car from route 46 recently and I am over the moon with my vehicle all thanks to my sales person Angie she helped me find an amazing brand new vehicle that fit in my budget even when it seemed like I was about to go home without one she and the finance department worked so hard to help me out the pulled out all the stops now thats what I call customer service thank you soo soo much Angie

Am
Review №78

Please go to Rt. 46 Hyundai if you’re looking for a vehicle. It was a great experience. Melissa was very helpful with anything I needed. Everyone should get a vehicle there!!

Na
Review №79

Dealer is Okay they did help me get the car, but when the old finance person that was there told me i had to leave a deposit of $100 cash and no credit card thought it was a little weird but it is what it is. Went to the target to get out the money he met me outside so i can give him the 100 and now hes gone and my $100 was taken i emailed the dealer about the situation but no one never answered me about it. They do help just DO NOT LEAVE CASH.

Ag
Review №80

Excellent service! They were able to accommodate me at very last minute and provided excellent service, thank you again!

Ja
Review №81

The Absolute Worst.Fred the financial associate and the Manager at the front desk are useless. Once I signed the paperwork they dont want anything to do with the issues and false advertising associated with the vehicle.Clutch was shot and they had no clue, no spare or the flat filler sealer, no floor mats, no radio cables, air filter full of leaves, detailing was never completed and most of these things are on the sales tag in the window of the car that it comes with it.This car was never looked over and Im supposed to feel safe with driving this car.Ive called them with these concerns and I get no response or transferred around to different departments until I am disconnected.I would find another stealership to work with.Save yourself the aggravation. They are great until you sign on the line.The service department on the other hand is the only ones that will get up out of their seat and help. Some good guys there.

Ch
Review №82

Working with Melissa at Route 46 Hyundai was a very nice experience. Very knowledgeable, friendly and so helpful. Would highly recommend this dealership!

Mi
Review №83

The guys here are super cool. I brought my car in for an oil change and as soon as I got out of my car I had two gentlemen immediately greeting me. Everyone was super polite and I wasnt waiting long at all.They offered me a car wash after I was finished, which I thought was very kind, but I had another appointment to be at and declined. My only complaint is that once I was in my car and getting ready to leave a man knocked on my car window and introduced himself as the General Manager, saying he noticed my car hadnt been washed. As a woman, its very jarring to suddenly have a man I dont know knocking on my car window and it was very off-putting. I told him I had been offered the car wash, but I was in a hurry to be somewhere and had declined. I certainly hope the people who work there dont get in trouble because I refused an offered service.Great place, wonderful people, but I hope the general manager reconsiders approaching cars when customers are already in and ready to leave.

Ja
Review №84

When I went to the dealership, I had originally planned on purchasing a vehicle. After speaking with the salesman, Harley Dickson, I decided to lease instead. Leasing was a better option. He was very knowledgeable and walked me through the various considerations. Mr. Dickson was exceptionally courteous and helpful, and didnt try to influence or rush my decision. I would recommend Route 46 Hyundai to any of my friends looking for a great deal on an exceptional make of vehicle. I would also highly recommend Mr. Harley Dickson to them as a salesman of the highest caliber, exhibiting the fine qualities of integrity, patience, understanding, and knowledge of the product. Well done, Mr. Dickson!

Er
Review №85

The staff here is absolutely amazing. Always friendly, and loved the family atmosphere of the dealership, would definitely recommend! Mya was very helpful!

Ha
Review №86

The staff is very pleasant,, comfortable waiting area not over crowded👌👍😉☺️

Ed
Review №87

Just bought my THIRD car from this dealership and it’s always been a positive experience, but this time around, Aleksandra was my salesperson, and she was an absolute pleasure to work with! I knew I was buying a car from her as soon as we spoke because she was honest, courteous, and very attentive to what I was looking for and what my budget was. By the end of the day, I drove off in exactly what I was looking for.Thanks, Aleks!

Br
Review №88

Very nice, friendly and accommodating staff. Jack and Dean did a great job working with me on my car purchase. Great price, great vehicle, great experience! Highly recommend. Thanks!

Je
Review №89

Nice experience. Nick helped me and made my time a pleasure. He was also very knowledgeable on all the cars I was looking at. I was impressed

Lu
Review №90

Elias got me a good deal in my 2020 Kona. Good service and fast!

No
Review №91

Absolutely Amazing. Catherine is amazing! Definitely recommend. Easy and quick

Ja
Review №92

I recently came into route 46 Hyundai in hopes of purchasing a new vehicle. The salesman Tom McHugh greeting me at the door and immediately asked me what type of car I was interested in. I told him I would love a white car with black interior, heated seats, black rims, and sufficient gas mileage because of my commute to work. After hearing all of my requirements for a car, Tom was able to pinpoint the perfect one, a Night Edition White Tucson. With only one left in stock, he took me to the vehicle. While on the lot walking by all the other cars, I instantly knew it was the car I have been looking for. On the test drive Tom continued to go over all the features on the car and was receptive to answering all of the questions I had. Once back at the dealership Tom and Sasha worked with me to help establish a price in my range, and even informed me I could take the car home that day. Both employees made this process easy for me and hassle free. I have been driving the car for a few weeks now and am extremely satisfied with my purchase. Thank you Tom!

Ja
Review №93

It is a great experience with the sales rep. Panda and thank you for the great SUV!

Li
Review №94

Panda was very helpful and diligent in assisting me while shopping for my first car. He went above and beyond to make sure my experience was efficient and pleasant and I am ecstatic with my purchase.

Le
Review №95

Service great but no longer have loaner program for long repairs.

Ch
Review №96

Bought a used car from Route 46 Hyundai in March 2017 (Jack Blazier). The experience couldnt have been better. The staff was very accommodating. The car was exactly as represented in photos and description online and the price was fair and reasonable. I would definitely purchase here again.

Ch
Review №97

Dave Taylor and manager Andy provided us with the best customer service possible. They were patient knowledgeable and very courteous! Best car dealership experience ever. Highly recommended.

Ca
Review №98

Worst service department around. Bought a used car but not a Hyundai. Service was not at main service center but on little side street up the road. Had my front license plate torn off while parked there and they denied it. Will cost me roughly $900 to have it replaced.Have a dealership owned warranty but they will not replace transfer case said it doesnt cover oil leaks but looking at warranty it covers oil pan which I believe you only need to replace if leaking. So whats the difference where the leak is. My job would cost them around $1500 I guess too much for them to cover.I have to thank Dave and Vivian with service. They made some calls and was able to have my problem taken care of thru the warranty company and was willing to give me a loaner car for the duration of the repairs. They went above and beyond to help me and I am very grateful for all they did for me

Pa
Review №99

Right in the middle of the holidays my water pump died. Rt. 46 Hyundai was able to get the part and fix my car much sooner than I expected.

Ge
Review №100

Panda, our salesman was great,& extremely patient in allowing us to test drive a bunch of used cars before making our decision. Pricing was very fair for our 2005 Certified Hyundai, which will extend the Manufacturer Warranty on theengine & trans up to 10 yrs or 100k miles. Also dealer gives a separate lifetime warranty on engine& trans/drivetrain.I will use dealer again for my next Hyundai. Ask for Panda

Information
100 Photos
100 Comments
4.2 Rating
  • Address:40 US-46, Hackettstown, NJ 07840, United States
  • Phone:+1 866-755-9537
Categories
  • Hyundai dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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