The sales rep helped make everything clear and understandable. Spent extra time and gave us superior personal attention. Made the whole experience enjoyable and painless.
Sonny was great. Helped us with new IPhones and transfer all our information. Sonny is very knowledgeable and patient. We made an appointment from New York and he was on time and ready for us
We came in today for data transfer and Alex helped us out. He transferred data for both of our telephones and we actually bought a second phone using a great promotion! He was very helpful. We had an unforgettable experience. He is very professional and knowledgeable. Way to go!
I gotta give Sunny 5/5. Sunny has set the record for politeness when it comes to computer literacy. We were able to upgrade our phones with him. I recommend him to anyone with their problems.
Professionalism would be an understatement in the treatment I received today. The knowledge and experience I got from Sunny. Most likely management material from somebody that knows. Just so you know I would rate him 5/5.
This people are the worst, no difference with a car salesman, they give me a trade deal one day an when I went for it the deal was gone also nobody knew the salesman! Never go to this store again even if is the only one. Marcelo W. Hallandale Beach Fl.
Daniel Ramirez is fantasticSolved all my problemsKnowledgeable, kind an extremely nice experience!Thanks Daniel
Service was incredible. Walked out with a new phone, operational with all my old phone contacts and app installed in under one hour. Abdel was fantastic; he knows his stuff and made sure everything worked. He even called me two days later to check that all was good.
After visiting a different store they informed that I had to come to Hallandale store to get help transferring all my content from an old phone to a new phone. These guys were great and helpful! My wife is coming here to upgrade soon
My experience here was fantastic. The service is 10/10. They helped me with all my needs. I will recommend this to all my friends.
I came in to have various issues resolved with my phone and had everything taken care of . I was confused about some stuff on the account but Sophia explained and fixed everything. She was very pleasant to work with as well as very knowledgeable on everything and helped me find a better plan more suited to my needs and budget, thank you Sophia !!!
I stopped by this store for some help with my phone settings. they showed me how to make the adjustments and set the phone up how I wanted it. Great help!
I appreciate Abdel’s excellent service. He is sharp, diligent and always works towards solutions. Verizon’s signal is also the best!!
Great service! I went in with limited time and got out super quick. I knew what I wanted, so that may have saved me some time. Abdel was very friendly, professional and knowledgeable. They were all wearing masks and I was provided with hand sanitizer for my convenience and safety. This will be my go to store in the future.
While working my phone system changed and I was having trouble navigating. I came in and they were able to quickly solve the issue and put the settings back to what I was used too!
I was treated very poorly at the Stirling Rd location just east of I95. My wife called this location and I was soon greeted by Andrew upon my arrival there. Already expecting me, he was professional, courteous, and went above and beyond to solve my issues and keep a customer happy. Andrew is the man to talk to.
I went from prepaid to postpay thanks to Jose I was able to get a new phone he went over plans and monthly rates. Great service and most important took his time transferring all my information and showing me how to work my new phone. Extremely satisfied.
EXCELLENT CUSTOMER SERVICE.... They took the time to fully understand my needs and matched them to a new phone. Didnt try to sell me more than I needed. Understand my budget and stayed within my range. I HIGHLY RECOMMEND BE that you give these guys a try. Very professional and respectful. Not only did I leave with a working phone they took the time to transfer my contacts to the new phone.
Refused to replace 2 year old pphone
Verizon sent me a new phone in the mail. I dont know much about phones and transferring my information. I came to the closest store to me so they can help me and Jose did a great job assisting me. Great service and Ill defenetly come to this store more often when I need help.
I never had a tablet before but I decided to get one, I came into the store and was greeted by Jose we spoke about what I was looking for and he directed me towards a Samusung Tablet. The process was smooth he took his time explaining everything and customizing it to my preference. EXCELLENT SERVICE!
Very professional. Service beyond expectations.
Excellent store, great employees, KNOWLEDGEABLE. We worked with BO from KENTUKY on his first day. He was EXCELLENT. All worked as a team and KNEW THEIR STUFF I had to activate a phone that we had tried to ONLINE/VIA ROBOT for over 6 hours, CUSTOMER service on VERIZON is no longer. GO TO THIS STORE.. all social distancing and sanitizer EVERYWHERE.. thank you FOR ENDING THE MADNESS !!!
I was having issues with my bill being charged extra for things I didnt even know so I came into the store to have someone look at it and explain it to me Jose was great he went over my bill and we contacted customer service and we were able to fix those extra chargers. Today was a success leaving the store happy. Come see him great service! All Good Vibes
I received a replacement phone from Verizon and I came into the store to have someone help me. I was greeted by Jose and he was able to help me with my new phone he also made sure everything was transferred. It was nice of him to pull my account and make sure I was on the right plan. Anything I need from now on I’ll make sure to come see him! In 3 months he’s been the only one who’s actually helped me with my phone issues.
I bought a new phone, I needed help transferring my information so I stopped by this store and Jose was very nice and helpful. He helped me transfer my contacts and media. Great service very pleased!
Awesome service and very informative! Quick and seamless process when I came to upgrade my phone. They even went out their way to locate a case for my phone at another location. Awesome, awesome, awesome!!!
Great experience. Bought a new tablet jose set everything up. He helped changing passwords that I couldnt remember. He mentioned what my new bill would be. Great service very helpful.
It was a pleasure José was very kind and very knowledgeable about what I wanted
Went to get a new phone today and Jose helped me out! He was so awesome and got things done so fast and effectively. Got me all the best deals he could and was even awesome company. Was by far the best experience. Thanks so much!
Stopped by few days ago having issues with phone service Jose helped me. Came back to see him today and decided to upgrade my phone. Great service very helpful and patient. Took his time to transfer my information from one phone to another and sign me into my apps. Great work!
I needed help setting up auto pay for my account. I tried doing it over the phone I couldnt get it done. I came to the store looking for help and jose was able to help me ensure that my account is enrolled in auto pay. Great service
I need a case and screen protector for my new phone so I Decided to come here my first and I have to say I wish I new this location was here. Jose was able to get me situated with all the protection I needed on my new device and he also made sure my account was up to date and my discounts were active. Great service!
Excellent service great support well trained employees they know what they do and what they say 5 stars!
I was on the one with customer service for hours trying to fix my issue on my iPad I came in and Jose was amazing he did a great job it was a quick fix! Very knowledgeable great personality. I will being doing future business with him
I was having problems with my phone I stopped by, was greeted by Jose I explained to him what was going on he tried to fix it but he was also able to find me a solution with a new phone with a great buyout program. Got a new phone he transferred everything great service!
The sales staff went above and beyond to help me and my wide get her in the phone she wanted.
I got a new phone in the mail I came in Jose was amazing he helped me with everything transferring my information and gave me a printed quote for some upgrades on my account. Great service
Excellent service provided by Jose. I got my screen replacement he did a great job putting it on for me. He made sure I was on the right plan paying the right rate even mentioned some promotions I qualified for. A+
I’ve come to this store a few times and they have always been helpful. Today I had some questions about my future upgrade and they explained everything thoroughly. Good service!
Absolutely a GODSEND !I made the mistake of mine my phone at Costco and was unable to activate it the workers were incompetent I took it to the Verizon store and I got BOBo from KentuckyIt was his 1st day, HE WAS EPIC !He set up the phone activated and gave us everything we needed with a beautiful service smile.We will forever be customers of the store
Came to the store to upgrade my phone. The rep at the store was very helpful and transfered all my contacts and apps. Im happy with the service.
I’ve been coming to this store for the past 2 years and I came by yesterday because I need to upgrade my phone and my daughter Alex has always helped us with everything. All the workers there are very patient and professional. My family would definitely recommend coming here.
I was having issues with my phone so I decided to stop by the store to have someone help me. I was greeted by Jose and was able to help me with my phone. Great service and great additude
I came by to the store I was having problems with my with voicemail and other settings on my phone. I was greeted by Jose and Jamie they did an excellent job explaining and helping me with everything. Great staff and one of my favorite stores.
My charger broke off in my phone and my phone was charging. This store always helps me out! We got a new phone a new case and all the accessories. I love my new phone so much!
The service I receive here was great. I had many questions to make sure I was getting the best deal. After a long visit we purchased the equipment. Alex was great.
Came into the store for questions about my data usage and bill. Alex and Steven answered all my questions and helped me change my plan. They also cleared some space up on my phone. Service was excellent.
As helpful as any Verizon can be, which says very little
I stopped by today to get my screen replaced Jose was able to apply the new one with no bubbles and even pulled up my account to make sure I wasnt over paying or anything. Great service
These guys are always a huge help. I switched my entire family over form sprint and got us the newest phones. I had a lot of questions and they answered them all. I will only go to this store!
I came to the Verizon store with my friend to help him get signed up with Verizon. While there I added a samsung tablet to my account. Alex and Steven were very helpful in setting up the device and explaining the bill.
Came to pay my bill jose was very nice and helpful he took his time looking over my account to make sure Im on the right plan. Great location very knowledgeable
Came in to the store to check on my phone for an app problem. The rep at the store quickly fix the issue and showed me how to do it my self in case it happens again. Thank you for been so helpful
Excellent customer service!There associate sat there and took his time with me until all my problems where sloved.
Great service, very knowledgeable, professional. Jose helped me today with my phone and questions I had. He also informed me about upgrade promotions I qualify for.
I ordered a new phone. I came into the store today to pick it up even though the original rep was not here . Jose was able to help me with everything and transferring all my information. Great team work and service!
I had an appointment with a rep in the Hallandale store today and it was a wonderful experience. The rep was very knowledgeable and also considerate of my time knowing that I had to meet family for dinner. Even though he was quick he never rushed me. I was even more impressed by the other reps coming over and offering their assistance. It really shows that there is a great culture here. I never felt this at AT&T. I really enjoyed my experience today and will refer my friends and family to the rep and the store.
I bought my Phone at this store about a year ago and today my charger stopped working. Thankfully it wasn’t the phone just the charger. I got a new one and they showed me how to use it two thumbs up! Great job!
Went into the store and was having problems with ky tablet. Representative gave me a good deal on a new one and Im super happy with it . Helped me put a lot and gave me a good deal
Came in today to upgrade a couple of my phones and received amazing service from Jose. I have a couple more lines that need upgrading and I will definitely ask for him to help.
I received my screen replacement in the mail, I stopped by to get someone to help luckily Domonique and Jose did a great job assisting me in this matter. I recommended them and the store to everyone great service!!!
Highly recommend this store, they had so much patience helping me to get my new phone, and Zamir was very kind helping me through all the process.
Ive stopped by a few times lately and today I needed help because my google wasnt not talking back to me. they helped me retrain my voice and now its working perfect. Great guy .
My phone recently cracked on the front screen, so I came into the store and Alex and Chris helped me out. They helped me process the insurance claim so I didnt have to do it by myself. They were very helpful and I recommend this store!
A few months ago I purchased my phone here in Hallandale Beach and they were very helpful. I stopped by today to go over my bill and they helped me set up auto pay and get the app going on my phone. Great store and great service.
THIS business OPENS 9AM on SUPERBOWL SUNDAY today! I was impressed the the staff dedication to help customers around that. That really helps customers get their shopping done quickly before it gets busy. This store is friendly, hardworking, and knowledgeable and I would highly recommend that you shop here!
I lost my phone today so I came to my local Verizon store I was greeted and quickly helped with getting me into a new phone they got me a new phone that fit my budget and also made sure all my information was recovered great store and service.
I came in to pay my bill, Jose informed me I had some upgrade options he was able to answer all my questions and provide excellent service. Great location
This store was very helpful today. I needed to a get a sim card amd they were very patient with me bexause my english is not so good. Alex was great!
I had my Iphone 12 pro ordered through them. Finally I came to pick it up. What a big mistake! I spent hour and a half in the store. The lady who helped me was total amateur. She did not know anything and everything she did was wrong. The other guys couldnt even hide the smirk and wont help her. She was running up to them for help every 5 min like a puppy. Nothing worked when I tried to activate new phone. I spent another 2 hours on the phone with Verizon. Now it is day two, and it does not work so far. They screwed me big. Save your nerves dont go there.
I came to the store today because I had a question about my billing change. After some help looking through the account we figured out what the change was and now we are waiting for a resolution. Great help!
Ive stopped by a few times in the past couple of weeks. They sold me a new phone and any questions I have they always help me out. Today we solved an email issue. I feel more comfortable dealing with a store that also provides service not just sales.
These guys always call me to check in and see how my Verizon account is doing and my devices. They are such a blessing and so helpful!
I stopped by a few days ago to get information about Verizon service and decided to order my phone with Jose he reached out to me to let me know it was ready for pick up. I came today to pick it up and he was able to set it up and get me logged in to my accounts great service!
Andrew Jenkins was just wonderful. So very helpful and pleasant. He sure knew his stuff. I didn’t mean to but I gave him a tough job before a bought a new phone. He had all the patience in the world and was able to solve my problem. I did buy a new phone anyway and he was so helpful with getting all my data into my new phone. He is an asset to your store and certainly to your company. Thank you Andrew!
I got to the store at 8:20pm before thanksgiving only because my cellphone wasn’t working at all and I needed a new one. I thought They were going to give me a bad service because of the time but it was the opposite. Lorenzo took care of me and he was really nice and patient. Excellent customer service and very helpful.
Frank Maths was very helpful to me.He slaved all my problem.I hope next time I come for two he will be there to help me.
Came in to the store cause I had a problem with the internet. The rep at the store took his time to figure out what was wrong with it and fixed it. I’m happy with the service I received. Thank you Verizon.
Excellent service from talented associates Domonique and Jose. My wife and I came in and bought and iPad and they were great setting it up and making sure all my emails and passwords worked. Great store!
I came in today to pay my bill I was helped by Jose he also looked at my account and informed me I could upgrade some devices Very happy with the service and would come back to see him great location.
Came to this store because I had a problem with my phone. The rep at the store took his time to check the phone and restore it’s settings. I’m very happy with the service I’ve received.
I came in for a new IPhone. Rufus helped me trade in my phone and upgraded to a new one. Rufus was super helpful and friendly towards me and I came out walking out with my new iPhone 11Pro very happy! 😁
Best place to work at.
Great and fast service, Zamir was great !!He was able to fix my problem and showed me how to fix it moving foward! Great location!
My family has been coming to this verizon for the past 2/3 years and all the workers are understanding and always there to help us, especially Alex.
I stopped by because of warranty issues and I didn’t think I would be able to solve them at the Verizon store for my apple phone. Alex took responsibility for the situation and fixed it. The following day the phone came in and I came back and Alex transferred everything and helped me out. Great service
I would highly recommend this Verizon location in Hallandale. It is by far the best experience I’ve had with customer service. l received excellent assistance from Jose. He was knowledgeable, courteous and patient, and went above and beyond to assist me and provide with the most beneficial plan and products to suit my needs. In addition to that, he “patiently” took the time to familiarize me with everything l needed to know regarding my device and billing and several other questions l presented him with. His consideration was greatly appreciated. I cannot speak highly enough about my experience with him and this Verizon store.
Ive been coming to this store now for almost a year and they always honor the products they sell and continue to provide assistance long after the sale. Alex has always been a great help to me
My phone was damaged so I stopped by this location and they explained everything and we found a good promo for $200 off a great phone. 5 star service!
I’m client of Verizon. I had opened my account at this store 3 years ago. Came at this store around 5pm. Specialist is Christian Pereira. I had 2 questions- account details and replacing IPhone glass which I bought at another Verizon. He didn’t help me with both questions. He couldn’t enter at my account because he didn’t want to do his job. The second question is replacing Glass. He said that he needs a proof that I bought Glass from Verizon. I began to call to customer service for my receipt. But he said me that I must leave the store. I asked him - say again. He said me - Get out from my store! I said him - only after customer service. But Christian Pereira called to Police and they came at store. He made a stress for me and he didn’t do his job. And now I’m stop the contract with Verizon with all my family. Very expensive company and very bad service of your specialists. Christian Pereira doesn’t respect the clients. Unbelievable!!!Zero rate to him, zero rate to this store! You must close your store.
I came inside and was welcomed by Jose and Frank. Very professional individuals and are very knowledgeable when I had questions. Attitude was very positive and outstanding. They got me a great deal for my Upgrade which was very appreciated. You should always come here.
I got a new phone and I needed all my information on the new one. This store was pleasant from the very start. They were thorough and knowledgeable. I didnt lose any of my precious photos of videos. They do charge a service fee but I am happy to pay it for great service. I will be back for anything Verizon related
I came in to the store to purchase two iPhones . Helped me so much and ending up getting an iPad with a great deal . Employees are awesome I definitely highly recommend this store to anyone who wishes to come here .
We came into the store today to explore options for a new phone on my sons account. We didnt know if we wanted prepay or post pay and we have a million questions. Thankfully we had Alex as our help. He was patient with us and with our son in new jersey. He went over our plan and improved everything. Overall we got a great deal and great service. Alex was amazing!
First visit to my new carrier Verizon. I was greeted by a very pleasant young man named Tyler. Tyler was very professional, kind, most accommodating. Though quite knowledgeable, I had an issue that was very unique. Tyler went above and beyond to assist and find a resolution to my dilemma. I was more than pleased with my first experience with Verizon and look forward to a very very long relationship with this amazing company. Thank you Tyler!
Today I came to this store to ask questions about traveling with my phone to Greece. The staff was very helpful. In further conversation I was encouraged to look into upgrading my 6s 16 gig. I was having issues and was guided as to why. This enables me to make a better decision for my upgrade decision. The staff member was very educated, comfortable to deal with and I was happy in the end with my decision! It was a very nice walkthrough, transition and I am happy with my decision! Good job!
My phone was having internet connection troubles, came in had Jose look at he explained to me what the problem was he was able to help me with it and also informed me of a few upgrade options. Great service I’m glad he was able to help.
My friend and I needed to add an iPad to my Verizon account to help our business. After many questions about the pricing and options we decided to go with the 7th generation iPad. They were very helpful.