I am really surprised that West Herr does service work out of this location. This has got to be the worst possible facility / location to run a business where you would potentially have customers coming to. Just pulling in to this place is like trying to make a pit stop at Watkins Glen lol. Then, if youre lucky enough to find the entrance to the lot, you park your vehicle underneath an aging megalith highway billboard sign that hangs out off a single pole. Once you open the front door to walk in you have to side step the one single chair available for customers to sit in that is in a 3 x 3 vestibule accompanied by some out of place clutter like a mop and sack of salt or something. Its HAZARDOUS. There are about 5 good sized staff computer stations BUT THE CUSTOMER WAITING AREA IS THE FRONT DOOR VESTIBULE! HELLOOO? So you hand the guy your keys and he sends you on your way back out to the parking lot which leaves you with two options. Play frogger walking across the 6 lanes of traffic to another business on the other side of the highway while its pouring rain outside or go take a stroll through an abandoned WalMart parking lot full of cars. AWESOME. I wouldnt send an enemy here for accessories for fear that I may be become an accessory myself if God forbid they have an accident walking over to a waiting room across the highway!!! Sorry for the dry humor but in all honesty, I cant believe this is the level of customer service West Herr provides their customers who have chosen to spend additional money with them to outfit their vehicles with accessories. Not what you would expect from the largest dealer in the region. Im sorry, but its a fair assessment.

Professional and fast. Plus taking covid seriously

Good service, spray on bedliner 200 less than most. Good quality, second one. Good selection of most accessories. 👍

Good Services.

Did amazing job with my new Jeep thank you

Tyler and the crew did both a remote start and wind deflector install on my 2012 Nissan Juke and all work was done flawlessly and faster than quoted time! For comparison, I had bought a similar unit at Best Buy, and needed 3 trips there for the geek squad to still fail to install starter correctly and we tried 2 diff units also. Such a miserable exp there and that would have cost me more toboot. So I highly recommend these guys for being on top of their game!

Have had many accessories placed on a few vehicles. Professional, polite and do some of the best work in the area. Would recommend is place for any of your accessory needs.

I had excellent service done on my Nissan Murano. Side molding was expertly installed. The entire staff was totally awesome! I highly recommend this store for any accessory needs. This is a West Herr gem!!

I set up appointments for customers fairly often, and every single time has been smooth and easy for the customer. So far, everything I have worked with them on has been finished before the promised time. I will absolutely use this location for my customers and my vehicles!!!

Service was completed quickly, accurately and the personnel were polite and informative.

Ordered our part over the phone. Two days later, they installed it while I waited. Worked out great.

Johnan helped me with my purchase made sure I got everything I wanted or needed for my vehicle and his communication is great my second.purchase fro. West here a d Wil continue my loyalty to them

I had a remote start installed. Great product. Service and staff are great.

Great Service! Expect nothing less because its West Here!

Best place to go. You should not have to think about going anywhere else

Nice enough but no deals to be had here, even for a select customer. Better deals on Amazon.

The thing I went into the accessory shop to get fixed is still broke. If it is not fixable I would like a refund not a run around thank you.

Had hood wrap protection applied. Nice work

Staff is very helpful with tracking down what you want for your vehicle. They had the accessories for my brand new vehicle before Amazon or any other online retailer had them.

Terrible service. Terrible time, told me 45 minutes. I showed up 45 min early and they were still late and no one cared. I wont give back or recommend to anyone.

When i asked about a military discount they told me no, then ask how long my husband had served. I informed them that it was I who had served in the army for 12 years. Some men are Ignorant!

These guys are the best!

Good service

Excellent service

Reasonable prices

Professional