Stay away from this store i posted a review about a situation I had here somehow the review did not post. employee was nasty on the phone claimed to be manager and hung phone up. manager was suppose to call me she never called me back. You would think they care obviously not. regional manager must be on vacation never got a call from them neither.
Wow i was just reading some of the reviews looks like nothing has changed in this store with how the employees are. I guess when you have cant even get a call back from the manager or regional manager I see why nothing has changed in the store I will definitely not shop at this store again.
The service at this location just keeps getting worse! Went in to pick up parts ordered over the weekend and Omar said he knew nothing about the parts ordered because he didn’t take the order. He made no effort what so ever to even look to see if my parts were on the shelf. I asked to speak to management and was met with silence from all 3 associates. Finally another associate looked on the shelf and found my parts and took care of me. Finally the associate that did look for the parts informed me there was no management in the store at the time. This was 3:50pm why was there no management in the store?This is not my first issue with this store I’ve just been pushed to the point where it needs to be publicly known this store needs better management. I gave 2 stars because their prices beat most on the area.
Needed air pressure gauge. Counter person said I looked good today, I left inflated
Apparently this store doesnt follow the updates that come from corporate! Every other advanced (who dont have my part only this store does) got the memo and are open till eight. Not this one they have a hand written sign saying theryre closed at 6pm. THANKS A LOT!!!
The young man who waited on me is knowledgable and very personable knew exactly what I wanted and handed it to meMary Mcmahon
Quick and knowledgeable service. Staff knows where things are in the store and how to make sure you get the right one for you.
Very helpful and friendly
Employees, especially woman with long hair is always on her phone during visits. Never welcomes customers. The store is dirty. Floors are black as if it wasn’t mopped. Smells like seafood. Also a lot of bad language. Employees were always sitting n it would take a long time for customers to get acknowledged... No employee asked if i needed help. Also when I asked for help Employees seemed completely bothered....
No issues here
The representative Alyassa found everything that I requested and was quick too. She was polite and asked if there was anything else I needed. Great customer service and the store was very organized too. Will go back again.
Ordered and got there in fifteen minutes. They had the part on counter waiting for me! Excellent and quick service
Ive owned an Auto Shop Im the area before I could not count on them to answer the phone when I called or have any knowledge of the parts o requested. Also it took them 6 months to have their local representative stop by my shop to set up my Commercial account. I was very disappointed and purchased all my equipment fr a different vendor.
Useless employees dont know nothing it seems
Flex tape
Terrible customer service!
Great prices, nolegable sales people.good products .
Always top notch service even though some of the customers can get rather impatient. Their patience is seldomly recognized.
I called this morning 4/16/2016, enquiring about a battery for my truck; A representative took my call. He identified himself as Shane or Shawn; As I voiced my uncertainty of purchasing an upgraded battery or not, this individual was very short and rude in a whatever attitude reply. I never had a problem with Advanced Auto Parts in Hammonton before in prior visits. I hope this was just an unfortunate one-time isolated incident. Or I will have to take my business elsewhere. Maybe another Advance Auto location.
Easy access for auto parts and convenient parking.
Very nice people
Great place and they have good discounts !!!
Employees don’t know anything about vehicles. I will never buy anything from this store ever again
They had the oil that I needed.NAPA didnt. Just saying.
Service here has been ok. You get what you need and get out. They seem to stock everything the other Advances carry, though the store seems smaller.
Not customer service oriented at all and they always close early. Why does the website say you are open until 9pm and I stop by at 8:40 and youre closed?
Store opens late all the time and this day my check engine light came on when they finally open they said they couldnt check it cause there tool was broken yet they sell the very tool customer service is not priority at all thanks for nothing
Very informative and courteous.
Order online and get 20%off👍
Well stocked, good service.
If they dont have it theyll get it, and the free tool rental is a great deal.
They often hire new employees who are not very knowledgeable.
Great customer service
Good seller
Very helpful staff
Very knowledgeable
Good good, customer service Thank you,