Was very happy with the employee that waited on me yesterday. He was able to test my starter, and was able to identify the correct starter when no one else was able to do. They also had the starter in stocks. Very impressed will return to auto zone when I need any other parts.

Jason L is my Angel on earth! as we were headed to Nashville our rental van was leaking oil, 2 hours into the trip. We luckily found Autozone open in Hannibal Mo right before they were to close. Jason L didn’t hesitate to run diagnostics and help teach my daughters and friends about how to check the oil levels and how to fill it. It was “bone dry” and we were so lucky we hadn’t been stranded on the side of the road. He was kind professional and cared about our safety. He educated us on the route to take to get to the nearest Rental car location, where to stay and where not to stay from a safety concern.We made it safely to our destination because of his help and advise. If your in Hannibal say hello to Jason L he is a great human.

Feel that IF we had to breakdown 5 hrs from home it couldnt have happened in a better location, Gods designed location in fact!! Our vehicle would not even turnover! Blessed to find a kind gentleman to jump it but to no avail. He helped us pull the battery & take to AutoZone just 2 blocks away. Brett from AutoZone sold us a new battery but suggested after we replaced it to come back & hed test the alternator. Lifesaver!! As the alternator was not charging at all. It was around 5:30pm, we knew most repair shops were closed or closing but Brett & Jason L., from AutoZone, kept us calm, said no problem ... Wed be back on the road tonight, sold us an alternator & Brett found us a mobile mechanic (Matt & Nate). Jason L & Brett welcomed us into the store with our golden retriever as it was about 90 degrees outside. We literally set up house in the back of the store! Jason L & Brett checked on us & the mechanics numerous times to be sure we were all okay. At one point, the mechanics had just about everything under the hood (except the engine) laying on the parking lot!! It was a HUGE job getting at the alternator but we were reassured the entire time! We drove away, vehicle repaired, at about 11:30pm!! When we asked the mechanics what we owed them, they said Pay it Forward! Of course, we could never do what they did so we paid them (probably 1/2 of what most shops would charge us cuz who travels with that much cash?!) & said they could split it or keep it for parts for another motorist that may not be able to afford parts!Jason L & Brett certainly made our unpleasant experience an experience well actually remember fondly! The day we broke down & were treated with kindness, compassion & respect.Thanks guys!! We appreciate you!

Helpful, proficient, & offer a military discount for my veteran husband 😍

Jason L was very helpful when some friends and I unexpectedly had car trouble while going through town. He knew exactly how to help us and what we needed! Was very friendly, nice, and knowledgeable.

The two that really know what you need for your vehicle both females yup thats right women pam manager and terrika these two go out of their way over and beyond to get you the part you need and they do it as quickly as possible and as cheap as possible we usually wont go to anyone else but these two outstanding women

Great place to get your auto parts, they are very helpful also.

Very nice friendly and found what I needed

Every time we go the workers are super helpful and always do their best to figure out the problem and the best way to fix it. They explain their personal experiences with products and customers personal experiences to best help you make a decision on a product.

Great customer service & hlpful pple .

I can always find the parts and tools that I need. Also the staff is always happy to answer any auto related questions to the best of their knowledge.

That crew rocks. got me back on the road when i had to stop mid road trip to take care of a battery and alternator issue that popped up half way between home and my destination.

Its 1 degrees outside and snowing and they still checked and then replaced my daughters battery with a smile! Great job Hannibal Autozone (Dallas & Kip.)

Kenny at AutoZone in hannibal mo is absolutely the best!! I dont know anything about cars and he helped me a ton. He was very hands on and polite. I will forever be a returning customer. Be like Kenny. Thank you.

Great staff are friendly very helpful and needed very good place to go for your car if you have any problems with your car go to autozone and they will help you get ot back on the road on no time and if you dont have the you need the lonely one for 30 days and it says you can bring back to him within the third thats how you can give you your money back since you much for a nut

Awesome service always willing to help

Alex is an awesome employee

Always get fast friendly service

Quick in and out to get some wipers and coolant. Staff was friendly and helpful and the store was spaced out well.

Ok but needs to be able to apply your savings from auto zone cards in the store with out you being able to find add and present them

Im not usually an Auto Zone guy but this one is above average.

Great place to get auto parts I got some fuses and bulbs today

Bought a portable heater for my vehicle. It didnt work (blew my accessories fuse), and upon taking it back, they gave me my refund quickly and efficiently. On a positive note, they didnt have to ask what size engine my vehicle was unlike some other places we know well.

Very nice people who work s there.We be back soon.Thank you all.

Good prices and price matched competitor price and gave lifetime warranty. Great Service

Great value & good customer service!

I went there today for battery issue. They were swamped but were helpful. Really appreciated the great customer service!

A woman waited on me who has been working for AZ for 20 years! She was very knowledgeable... more so than anyone Ive experienced at an auto parts store in a very long time. Give that woman a raise!

Pam is the best person!always so helpful!

Knowledgeable staff, good selection, and good (not great) prices. Awesome they will help with simple installation and code reader.

Such a lovely place and they had candy

They have a solution

Almost always have the parts Im needing and very friendly been doing business with them for years

Helpful, courteous, and knowledgeable as always!

Didnt have what I needed but called another parts store to see if they could find the part for me. Above and beyond.

The personnel is very helpful and informed!

Most employees are nice & helpful. Surprising how many things they have in stock.

I always find the part i need at a good price plus the employees are very nice and helpful, Ive never had a bad experience here.

Ive had only great experiences at this AutoZone! The young lady thats boss there is the most nicest woman ever! Shes helped me out so much. Definitly will keep going back for car parts. I recommend them!

Very helpful staff.

Great service

Waited in line for 5 minutes as they only had 2 counter workers.

Service is slow

No one was wearing a mask.

Very informative of options and best quality and/or deals...Friendly and makes the atmosphere comfortable and professional

Little pricey but quality and friendly service

Great, bought new battery, they installed, will always give them my business

Always friendly and helpful and always have the parts I need. If they dont have them in stock, they can order them and get them in quick.

Stopped in right before closing during a snow storm to replace a broken wiper blade. Very helpful even put new blade on and no complaints on me running in 3 mins till close!!

Helpful staff and quality parts at a great price

Good place, they have one employee thats a butt Joey so beside that its a good place

Good prices and friendly service, Im thankful we have AutoZone.

Always helpful almost every time Ive gone in

Bought a battery for my car over a year ago and battery still working but when they went to install it because my car has 2 positive connectors they did not know how to hook it up right and they hooked a positive cable to both negative and positive and hooked up negative cable to negative thank GOD car did not get fried.

Good people good parts thay know the parts you need

Fast and helpful!!

Had the battery IN STOCK that we needed. And Auto Zone gives 10% discount to members of the Military

Well trained staff to meet your requirements.

Great store they always have or know where to send me to get what I need!

Always good service and willing to help.

Pam, the manager is super! Very helpful and caring.

Friendly associates. Very helpful.

Somewhat expensive. I know other places that are alot cheaper.

Horrible customer service. I had my hands full and was waiting to check out for about 20 minutes and they just kept answering phone calls and pretending that Im invisible

Bought a scrapper

Expensive

Staff very helpful and friendly.

Quick response, got a new battery

Had the hose I needed

Always helpful an curtious

Great service and always helpful

They were helpful and friendly

Great quality products

They have really poor customer service

Very helpful service

Always great service

Always helps when you know nothing about parts

They. Are. Reasnable

Great service

I like it here.

Got what was needed.

Great service

Kinda small

Very helpful!!!