Took my Truck to this body shop on the 24th of September and just now picked it up. After nearly 3 weeks my truck does not have the alignment they promised and the check engine light is on. It’s never been on before. Not only is this unacceptable BUT they Never called to update me on my vehicle even though they needed to extend the duration of the work schedule TWICE. They would have extended it a third time however, they gave no notice and I no longer have days left for my rental. This is the third time I use their services and I can not believe this is how they treat customers period. After having picked it up I had Oreillys run the diagnostics and it’s a bad air ambient temperature sensor. Unacceptable customer service. Terrible.

Has had car for 10 weeks and they still havent finished it. Every time its time to go pick it up they say a fender wont line up, a knuckle is bad on suspension, the paint had a reaction, and not the hood wont line up. Only reason it was taken here was because it was a progressive preferred shop if not I would been taken elsewhere. Real amateurs no communication and the owner wont even return my calls.

In regard to quality body work: 10 out of 10. However, I would be embarrassed to refer a family member or friend to this shop knowing that they would not receive the most superior customer service. I would like to note that my dissatisfaction with the customer service was not in regard to our communication with Haroldo. Once we were in communication with him directly, we were treated with professionalism and he was quite attentive and kind. The problem was the lack of communication throughout the month that our vehicle was at the shop. Also, it was not ready by the estimated date. Then, it was delayed once again. This forced us to call for updates, and any time we would speak to the front desk, specifically with Daniel, there was a tone of rudeness, a lack of customer service training and professionalism, and one day, he directly told me that he was “confused” in regard to my phone call, even though I was returning a missed call from the shop. Notes and communication should be streamlined because I’m sure the volume of work the shop has is extremely high and customers must call constantly. With that said, excellent customer service is a must. Customers deserve a higher level of customer service and professionalism throughout the entire process and time with you.

This place is excellent! Theyve worked on my truck twice now and the work is impeccable! They are fast and in my opinion, cant be matched. My truck looks as good as it did when I drove it off the lot!🤩👌🏽

Zero stars!!!Taking my vehicle to Jaime Rodriguez was the biggest mistake I made. They had my truck for over 3 months. I trusted them and they decieved me every step of the way. I took it back several times for numerous body defects and faulty repairs. I was told a new hood was put on my vehicle and even showed an hand written voice by Mando. After careful inspection I realized my hood had simply been removed reshaped and painted to look new. I could tell as they pre existing dents and chips were showing through the fresh paint. When I questioned Mando he stated the damaged hod was in the back. When I asked to see it he accused me of calling him a liar. He then said the hood had already been taken for scrap. The insurance never received a supplemental for my hood. I was forced to go back to Jaime Rodriguez after receiving my vehicle cause no other body shop would touch my vehicle. My vehicle began making noises and upon taking it back Mando admitted that my hood was installed improperly and they my suspension was lose which resulted in the excessive noise while driving. I now have my vehicle at another shop due to new noises being made and parts needing replacement. Upon looking at the work Jaime Rodriguez did those parts should have been replaced and new from the repairs that were done. The new body shop informed me that the parts were twisted and torn and original to the vehicle. Jaime Rodriguez was caught red handed commiting fraud. I have since secured legal representation as they are not willing to make good on their work. Mr Rodrigues himself accused me of wanting my vehicle totaled when confronted with these allegations and warned me to never return to his shop or else. Highly unprofessional I would strongly look else where if you need even the smallest repair done. They have proven to be untrustworthy and deceptive.

WONDERFUL CUSTOMER SERVICE LEFT MY TRUCK LIKE NEW IN A REASONABLE TIME. LOVED HOW THEY KEPT ME UPDATED WITH MY TRUCKS WORK.

Very bad experience. They made me feel like a charity case because it was an insurance claim with StateFarm. Its almost as if they work with the insurance company to save them(StateFarm) money. A rep by last name of Valdez just wants to argue and makes you go around in circles. I had to point out the defects. Dont waste your time and energy here folks there are plenty of other high end body shops in the Harlingen area.

Great service & greater job well done!

They made it look brand new. 👌

Very courteous and excellent service. Very professional on what they do.

Best body shop in town!! A+++ service and work.

They did good work but the customer service and office management definitely needs to be better.

Brought my car here cause someone backed into it and made my fender pop out. 2 weeks after getting my car back the fender popped out again. Turns out they didnt replace any broken parts with new ones they just popped it in back in place but it wont stay cause my tabs are broken. It has warranty with them but I honestly dont want them touching my car again. Take your business elsewhere unless you want to get half done jobs.

Just picked up my truck after they’ve had it since September 24. This place is ridiculous. Never heard from them unless I called despite their need to extend the duration of the fix TWICE. They promised to do an alignment and it wasnt done. They returned it WITH the check engine light on. Telling me “we’ll just clear it” disregarding that the ambient air temp sensor NEEDS TO BE REPLACED. Prior to taking it here I had never had issues with it. This is the third time I use them and I cannot believe they treat customers this way. Never again.

Rodriguez body shop does great work I work as a tow truck driver and have taken all types of cars, expensive cars that are wrecked and they do a awesome job...Best body shop around.Distribution its pricey but you get what youre paying for...

The best experience & everyone very friendly

Not happy with the work at all theres a gap on one side that wasnt there before on my front bumper just not the same

Had my power window fixed on my Hyundai and was very pleased with the work they even washed my car!! Great job thanks!!

Jaime and his team are very efficient and professional!! Excellent Customer Service and top of the line work!! Highly recommend!!

Went in for repair of right rear quarter panel which had dents from a car backing into my car. Rodriguez Paint and Body shop has the car for four days. Upon inspecting the right rear panel there was “tape” residue still connected with paint on my wheel well as well as a loose bumper panel which was supposed to have been repaired and was not. Shop asked me to wait an additional hour beyond the four days they had used to repair the vehicle to “sand it down”. Upon re-inspection of the vehicle I determined that there were two notches now in what was supposed to be a smooth and curved wheel well which was either globs of bondo or poorly applied paint. Manager asked to keep the car in order to “make it right”. I was supposed to pick up my car earlier in the day but was told over the phone that it was going through their exhaustive “Quality Assurance / Quality Control Process”. So I’m left with the fact that the job was done poorly and their Quality Assurance personnel lack the proper training. Will not be going back.

Brought my truck in on front end collision repair. Got it back in 3 days as good as new!Professional work, and excellent service. Highly recommend!

Fantastic! Professional, expedient, wonderful people. They treat you like family. My car looks like showroom quality. They went the extra mile and even detailed the little Kia. I feel badly about the deer I hit, but am so impressed and relieved because of the service the Rodriguez family team provided. I would highly recommend them, and really,really like them!

Customer service is great! Also did an amazing job with repairing my vehicle.

I decided to use this automotive shop at the recommendation of my insurance and car rental agent and I was not disappointed. They replaced the rear bumper on my vehicle and replaced a rear tail light. They were open about parts to be used, pricing, and estimated time of completion. After several bad experiences elsewhere, Jaime Rodríguez Automotive Body Shop performed wonderfully and met my automotive needs. They may be a smaller shop but give them a call and see what they tell you.

Great job fixing Moms Chevy

Just got my truck today. I sent it in for a geico claim. Everything went good except they messed up my front camera. I had got it installed and now it doesn’t work. I tried calling and back and no answer. Guess I’ll have to go in person.

They always do a good job

My parents recommended this place after I had a recent fender bender, because their experience was so great, and I have to agree. Service and turnaround was incredibly fast, price was great, and the work done to my car (replaced fender, bumper, headlight) was fantastic. This will be our go-to place from now on for any auto body work.

Excellent work! Customer service great.And, they always vacuum out my car! Love it!

I dont like Rodriguez Body shop they dont communicate well and called me 15 mins before they closed to pick up my car. Not only that they do a horrible job detailing the cars, when I had called saying I was going to be late to pick up my car because I basically had five minutes to pick up the car because of the sudden notice the guy on the other line had an attitude. Im going to Tommys next time if anything ever happens to my car.

The car looks brand-new from a distance, but up close you can see the blemishes. I was pleased at first, but over time I noticed work that was done to the car that seemed to be rushed. Very sloppy work to say the least. Took longer than expected. Paint over spray on my windshield and sunroof. (I have a black sunroof that looks white in some parts now.)To top it off, they forgot to re-install an LED light on my rear door; they also forgot to hook up the door latch/rod, so now I cant open the door from the inside, I have to roll the window down to open the door. (This was working fine before it entered the shop.)

Provides good quality work at competent prices.

Ive seen cars been fixed there before n cant complain about it bcse the work been done right

Excellent service. Honest workers and great work ethic!

This business has grown, very impressive and Geico approved.

Great repair job on my vehicle. If I have another mishap, which I hope that I dont, Id definitely go back to Rodriquez Body shop.

Excellent Customer Service and Good Work.

Had a small incident this morning forcing a small piece of plastic to pop out of place on my front bumper; I drive a 2015 Ford Fusion.I took it in and they put it back in for free in under a few minutes.

Armando was very helpful and treated the damage to my car as if it were his own. I’m very glad I went here and would come again if the need would arise!

Excellent workmanship, very attentive to details

$400 for part. Online $150 with tax and shipping. Watch out.

Quick and painless . In and out

Good work performed.

Horrible work and customer service

Would highly recommend their service

Good work at a good price!

Bad Service. 0 stars

Great customer service

They are always quick to help and excellent service

Bad service Alv.

Good services

They do a great job

Great service!!

Fast service.

Big place

I had a lot of details pending in my car and I have taken it but they do not have someone to check the car to repair the details and the water for the windshields does not work and they asked for it again