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Ciocca Honda of Harrisburg
8001 Allentown Blvd, Harrisburg, PA 17112, United States
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Ciocca Honda of Harrisburg
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Ch
Review №1

Steven was the best salesman I have ever dealt with. He was extremely professional, and his wealth of knowledge about the vehicles was impressive. There wasnt a question he couldnt answer. He was super friendly and wasnt pushy. I highly recommend him to anyone looking to buy a new car.

Tr
Review №2

Came in and purchased a 2016 Civic from Evan! He was amazing and helped me out so much! April did all the finance paperwork for me and she was super quick and friendly. I highly recommend Ciocca Honda to anyone that needs a used car!

pe
Review №3

During these difficult times of shortages, I found a beautiful pre owned Tahoe in their inventory. The vehicle was fully serviced, all safety concerns addressed, brand new inspection and full detail. NO details over looked. This dealership has top notch management and discipline. If you want to be treated like a King, skip all the other dealers and buy from the BEST.Your not just a customer, but part of their family.Thank you for the wonderful experience.Perry Cook

Ma
Review №4

My wife and I had some inquiries in regards to an active lease we had and decided to stop while waiting for some routine maintenance to be completed on our lease. We dealt with Matt Buller specifically. Ciocca has always been a very welcoming place for us, with that said I think Matt is a shining example of the Ciocca values. He welcomed us warmly, he was able to answer all of our questions accurately, but most of all Matt was honest with us. That is something we value and needless to say, we went to Ciocca with one car and left with two. We will only work with Ciocca and continue to do so. Highly recommend, highly professional, and extremely knowledgeable.

wi
Review №5

WOW! I’m 12 hours from home. My 2015 Explorer AC compressor locks and breaks the serpentine belt. I was getting ready to sell this vehicle at home, but fate has other plans.I limped into Ciocca Honda. Kerry was all over this. She knew I needed to be on the move. She introduced me to Evan, who took the lead. She showed me a used Honda Pilot. We drove and then put the Pilot on the lift. I found a couple little things and Bob (Svc Mgr) came right out. He brought in all-star mechanic, Dylan and Billy, and we drove it again. The Service team offered to replace parts the SAME DAY! Who does this? They wanted to make sure I was 100% happy.The numbers came easily. They offered me a great trade value. They priced the Pilot very well.I don’t like buying cars … and any dealer could have taken advantage of my situation and I would have been stuck.Net, I’ve not seen this level of service, hospitality, urgency, and customer care in any industry for a very, very long time. I’m blown away. I’m actually happy my existing car chose to fail when it did.Thank you, Kerry, Evan, Bob, Dylan, Billy, Ahmad, and Nick! Ciocca is very fortunate to have all of you!

Sh
Review №6

Steven creates the best car-buying experience I have ever had. He was patient, kind, informative, and took his time with me. I will be recommending him to all of my family and friends.

Ki
Review №7

I would recommend Ciocca Honda to anyone looking to buy a car, new or used. Kristi and Nick were especially kind and helpful and answered any questions I had. Everyone at this location made my first car-buying experience better than I could have ever asked for. If you are in the market for a vehicle, definitely take a look at Ciocca, and definitely talk to Kristi. I have nothing but good things to say about this location!!!

Lo
Review №8

I have nothing but great things to say about this dealership. Michael was our salesman and he was direct and very helpful (No Smoke, No Mirrors). Same goes with the rest of their staff. They will reach out and make sure everything is good to go. My wife and I are from South Dakota and desperately needed a new vehicle right then and there. Mike was able to make it happen and was always quick on anything that we needed and even had the report of every detail done to our Pilot. Financing was fast and easy. We did an out of state sale and they were on the ball! Thank you Ciocca!!!

D
Review №9

Wife and I leased a brand new CR-V Hybrid. First time ever getting a new car. Amazing service from the beginning to the end. Danny, Tanner, and Nick were so welcoming and explained everything from the beginning to the end. We thoroughly enjoyed our experience with them and with everyone we came into contact with at Ciocca Honda. Definitely recommend!

Sh
Review №10

I highly recommend Ciocca. Our salesman, Austin, was friendly, kind, and fantastic to work with. He was patient and we never felt pressured. The staff was knowledgeable and answered all of our questions. When unexpected challenges came up with the vehicle we were looking at, they were proactive in making things right without any hassle to us. We are glad that we chose Ciocca Honda for our vehicle and will definitely be return customers in the future.

Li
Review №11

I would like to personally think Austin, Jeff, and Marty in the Parts department they were very helpful with me this morning my back tail light was out. They helped me figure out which bulb it was and told me which light it was due to the fact that the service center was full and they couldnt get me in to fix the back light. It was very helpful information and I managed to get it done myself again Thanks again guys your awesome.

Kr
Review №12

Joe Barone is the absolute best sales person! He is knowledgeable and cares so much about every single one of his customers. His follow up is extraordinary. Go see him for a great experience!

Jo
Review №13

Stopped in and purchased a used CR-V from Matt. One of the best salesman I have ever worked with. Finance was quick and easy and they even worked around my timeline for me. Definitely coming back for my wifes car next year!

je
Review №14

Tim and April were very helpful and patient. They made my first time buying a car super easy! I appreciate their services, love them!

Do
Review №15

Went in for service and was greeted by Kerry. She informed me about some of the deals going on so I decided to inquire. Mike S. was great from start to finish. Very easy transaction. Tanner was great getting all the paperwork sorted out and didn’t skip a beat! Very organized dealership. My family continues to visit this dealership for all of our needs and will continue to! Thanks for being great!

An
Review №16

Austin Blakey was a great help and gave me a great price !!! Recommend him 100%

Ka
Review №17

Evan was extremely helpful in helping my daughter purchase a vehicle. This dealership is friendly, informative and upfront about the car details. I will be looking for a car in the new year and plan to use a Ciocca dealership

Pa
Review №18

I would highly recommend that you check your financial paperwork multiple times before you leave this dealership! The service dept & the collision dept are excellent, but the finance dept added charges without my knowledge or consent. Buyers beware! Double check before you sign!!!

Mi
Review №19

We have leased several vehicles from Ciocca Honda and have always had a great experience. Joe Barone helped us each time and he is always super thorough. Cant wait for the new Pilot to come out. I highly recommend asking for Joe Barone at Ciocca next time you are in the market!

Ph
Review №20

I worked with Joe Barone when buying our Honda Accord and it was a great experience. All of the folks at Ciocca were extremely nice and helpful and you can always get an honest deal from Joe and the team.

Am
Review №21

If you are in the market for a new or used vehicle, I highly recommend Ciocca Honda. Everyone I worked with was great! I personally recommend asking for Matt Buller as soon as you walk through the doors. He is absolutely phenomenal to work with! It was my first time buying a car and the number of other car dealers I visited who were either too pushy or did not take me seriously as a buyer was discouraging. But walking into Ciocca and speaking with Matt was so different. He was so friendly, knowledgeable, and really listened to what I wanted to find me the perfect car. He was such a pleasure to work with and I am so absolutely in love with my Honda Pilot! I will definitely be giving him a call in the future when it comes time for a new car.

Pe
Review №22

I bought my Odyssey at Ciocca Honda. Salesperson Joe Barone helped me through every step of the way. He was extremely knowledgeable and friendly. I couldn’t have had an easier experience.

Es
Review №23

Worked with Austin Blakely! Amazing salesman made our transaction smooth. Very knowledgeable in all that had to do with the vehicle and the financial portion of it. Guaranteed a good deal and came through. Would recommend this dealership since it’s more of a family environment. Your not just set for this purchase makes you look forward into next time you need a car to go back to them.

Su
Review №24

Ciocca Honda Collision is great! This is coming from a totally frazzled mom, with a high functioning, Autistic son, and his extremely nervous, and young girlfriend. Unfortunately, there was a car accident, on a new car, that only one payment was made. (Now you know why I’m frazzled, although that’s only part of the reason 🙄). But anyway, Melody has been EXTREMELY patient, and informative with me.She extended herself to make sure that I had the necessary paperwork, and copies of all paperwork so that I could keep track of what’s going on. I didn’t even ask for extra copies!I’m sure Melody is used to frazzled customers, but she has done a wonderful job of helping me!Many people write bad reviews when they don’t get what they want, or feel that they haven’t gotten what that they deserve. It’s time for good service to be rewarded!! I’ve leased and bought several cars from the Ciocca Honda Dealership, and, again unfortunately, have used the Collision Department, but have NEVER regretted using them in either capacity. Please, don’t hesitate visiting Ciocca, they are terrific!!I mean, they are in business to get more customers, do you really think the entire staff wakes up in the morning, and says, “gee, let’s see who I can make unhappy?”

Be
Review №25

Being a first time brand new car buyer and first time Honda buyer, the staff at Ciocca Honda was AMAZING! I worked with Matt Buller and he made the entire process completely enjoyable, easy and stress free! He was very responsive, listened to what I wanted and was just wonderful to work with! I highly recommend going to Ciocca Honda and asking for Matt! He will get you in the car of your dreams! Ahmad was also very helpful with the financing aspect and working with my budget and April was great too and extremely personable. They all aren’t just salespeople you can tell they genuinely care and were all super friendly! I will never go elsewhere for a car. Keep up the outstanding customer service Ciocca Honda staff! A million stars from me!

Ap
Review №26

JOE BARONE! Amazing salesman! Hes very experienced, didnt put on any pressure and has an amazing Brooklyn Accent! Buy a car from him!

Ei
Review №27

My daughter bought her first brand new car here and received first class treatment. Matt was patient, courteous and didnt pressure us. Matt as well as the entire team involved in the sale were very professional. Thank you Matt, my daughter loves her car!

So
Review №28

Kristi was the sales representative who helped me purchase my very first car. She was able to help me get the price that I wanted and she assured me that she, along with everyone who works for Ciocca, would do everything in their power to get me the best deal. The list is endless when it comes to all of the good things that I could say about Kristi. She was very kind and knowledgeable, and she had no problems with repeating herself when I had a thousand questions. Thank you, Kristi!

Ti
Review №29

Had a great visit with Danny Diaz and April...left with 2 vehicles. They were friendly, extremely helpful and super fast. Certainly our best car buying experience to date.

Mi
Review №30

Caleb at Ciocca is a terrific, knowledgeable and no pressure salesman. Professional, knowledgeable and friendly. Best salesman we’ve met in 50+ years!Mike and Kathleen Oles

Ky
Review №31

I just bought for the first time with Ciocca but I can tell you, it will NOT be the last time! These guys are GREAT! They were very welcoming, explained everything thoroughly and gave me a great price on a great car in a tough used car market! They will have more of my business moving forward.

Ko
Review №32

I went there to have a new key cut for my Civic. I supplied the key but needed it programmed. Very simple process that can be found online for free. They want $71 to simply cut and program one fob for a 2007. Crazy price for something so simple. Oh wait, now I can use the key I bought from Amazon; a replacement key specific for my vehicle. Now I’m being upsold. Why am I still sitting here?

Je
Review №33

I would like to Thank Mr. Joe Barone for being such a wonderful Sales Man and person! He is fantastic to work with and always has a smile!

am
Review №34

I was nervous about going to a car dealership, however Joe Barone made me feel like family. Thank you Joe for an exceptional experience!

El
Review №35

Austin Blakely is a very professional, pleasant, and courteous guy. My sister was looking for a car. She test drove three vehicles and Austin had them cleaned and ready to go when we returned from test driving each vehicle. He was a pleasure to work with. Unfortunately, we did not find a vehicle that my sister liked and was within her price range. I would highly recommend Austin. He listens, is willing to help, and answers all your questions. I will keep Austin in mind and tell friends and family who are looking for a vehicle to see Austin.

Ro
Review №36

I had a great experience with Ciocca Honda dealership. Matt Buller was my sales rep, he was great and professional. He provided all the information about the car chose with complete honesty. It was really more like joining a family when we walked in then simply going to purchase a car. Everyone at Ciocca will make sure you get the service you deserve. The staff are very friendly, not just when you purchase a car, but even long after.If you are really looking for a good and honest dealership, Ciocca Honda is the place to go.

Sh
Review №37

This place was by far the best car buying experience I’ve had and I’ve had some bad experiences in the past with car buying so I was nervous. I worked with Matt Buller to buy my Santa Fe. He was very professional and knowledgeable. It was a very friendly atmosphere which made it comfortable to be there. They were not pushy at all which made my experience even better. I can tell Matt has had plenty experience as a car salesman. I would go here again or tell my friends to buy here.

Ta
Review №38

Great experience and customer service. Kristi was the sales person that sold me my new 2021 Honda Civic. She was very knowledgeable and made this my best car purchase to date. Highly recommend!

ma
Review №39

Came in interested in purchasing a type R, wanted to trade in my wrx. After driving it and realizing it wasn’t for me. Couldn’t get to business. However this was the best experience I have ever had at a dealership and the reason for that was joe barone. Honest, good man.

Ta
Review №40

Working with Michael Swope was a very pleasant experience. He took a lot of time and made sure that we got the best deal through finance.

MA
Review №41

Buying a car from these guys was a breeze. We got an amazing deal on a new CRV. Mar was extremely pleasant and wonderful to deal with. Also Ahmad the sales manager is also very helpful and nice.Overall a excellent experienceThis is our second new car form Ciocca. We came back after 5 yrs but still the same wonderful atmosphere and service.😀😀😀😀😀

As
Review №42

Joe Barone helped me out with my car and I would definitely work with him again!

Sa
Review №43

Recently bought Honda Pilot from this dealership. Vehicle was very competitively priced. I did not need to negotiate as it was already the best quote I got from dealerships within 75miles radius and I knew that the price was reasonable. I worked with sales consultant Luis and finance consultant Paarth primarily. Both were exceptionally good and helped me get the right car at right price. No pressure sales, No hidden charges, just good business.

Sh
Review №44

I bought my Honda from Joe Barone of Ciocca Honda and it was a wonderful experience!! He was so knowledgeable, personable and genuinely wanted to find the best car for me. He took his time explaining features and answering all of my questions. Not pushy at all and took the time to understand what was important to me. I highly recommend him and the professional staff at Ciocca Honda!

Ki
Review №45

Ethan gave us the best car buying experience. He was super helpful and didn’t try to sell us things we didn’t want. He gave us the best price he could and was just super nice.

Am
Review №46

Joe Barone is exceptional! Always helping with whatever is needed. Thank you Joe!

Jo
Review №47

The sales and service teams are all very friendly, and easy to talk to.

Br
Review №48

I went in for a routine inspection worked with Sean (super friendly and helpful). Started chatting with Kerry (regular small talk) who got me in contact with Ethan. Ran some numbers and decided it would be super beneficial to trade in the ‘17 civic lx for a ‘21 civic ex This is my second time doing business with Ciocca and will continue to do so. 11/10 recommend!! Thanks again to all involved in today’s deal!!

T.
Review №49

We found a Honda PIlot we liked at Ciocca Honda. The mileage was up there but Hondas can go a long time. We test drove the car before we had a soccer game. Then got pertinent information and we went to the soccer game. They understood that we needed to leave for this. Austin was a great salesman. We told him the amount we wanted to spend per month. While on our test drive they checked out my wifes car that we were trading in. The value was very low compared to what we had seen on KBB and what I had been offered through an Instant Cash Offer through KBB with Ciocca Honda. When we got back, we knew Austin was with another customer and we could see they were busy. We waited over 2 hours to finally meet with the finance person to go over everything. My wife has great credit and the car was being put in her name. I had told them between 360-370. They came out with a monthly payment of almost 100 over that. Paarth worked with us to lower it and they never came down to what I originally said. They did up our oil changes, but wasnt completely satisfied. I understand its a business and that they need to make money, but I felt like we were so far in that I didnt want to walk away. I felt pressured a little and maybe it was because it was late and they wanted to leave. I am still not completely sure whether to come back or not for another car especially when I may be looking for myself soon. I am not saying they are a bad dealership, but I guess I kind of expected more. Austin was great so if you want a good salesman, he is great to go to just not so sure about the rest of the dealership.

Jo
Review №50

Ethan made me feel very comfortable with his kind attitude and knowledge of vehicles that were in question. For a last min appointment, he was able to answer our questions effectively with the information that was handed to him. Very respectful man and would deal with him again in the future

Je
Review №51

We just purchased a 2021 Honda Ridgeline from Michael Swope. He was very kind, enthusiastic and attentive. We were very impressed with the process and the dealership is state of the art. Would highly recommend Michael and Ciocca.

Sa
Review №52

Ive worked with the very nice young man Michael S. He was very nice and knowledgeable. He taught me a few things about life and love and cars too, obviously. Incredible service. 10/10

Ja
Review №53

We had a fantastic time with Jarrett DeHart was our sales representative. Ciocca Honda of Harrisburg has always been of great help, but Jarrett went out of his way to help us find the best offer, being upfront with information and providing a promising experience. Overall a great business with great employees!

Ce
Review №54

Just leased the perfect vehicle for us with the assistance of individuals dedicated to providing customers with a positive experience.Thank you to Luis who confidently guided us through the process, patiently fielding our many questions before coming to a decision. Also thank you to Tanner who proficiently completed the financial piece. All staff we encountered were friendly. We’ll return, no doubt.

Ni
Review №55

Kristi was an absolute dream, she gave me the best possible service I could imagine while buying a car. I didn’t feel any pressure and was given all the best possible options for what I was looking for. Definitely give her a visit!

Ma
Review №56

Great experience buying a used Honda CR-V with Steve Frank and Paarth

El
Review №57

Highly recommend visiting Joe Barone for a positive, easy & FUN buying experience! 😊

Co
Review №58

Sheeeeeesh!!! Mike Swope provided us with Great customer service, made the buying process less stressful and easy.

ma
Review №59

I stopped to see if they could put a license plate holder on for me and Terrance Frye was very helpful and outstanding he put the license plate holder on for me because I didn’t want to drill into bumper with air bag sensors and other electrical things first class guy thanks for the help

Am
Review №60

I reviewed them 5 star for their sales people but changed to zero star for their finance and accounts. Ciocca has to pay dues of $160 to me and it’s been two months, I have been calling / contacting them every week for my money and these is no follow up from their side. I left multiple voice messages and has no call back. It made me so upset that I had no option but to leave the reviews here. Here is the proof of communication.

Da
Review №61

Great customer service!!!Would definitely buy from them againTHANK YOU Mike Swope

Ke
Review №62

Caleb and Parth made the whole process easy and fast. I really appreciate the help and great service.

Ak
Review №63

We are right now in process of buying a car and have to say, the service and the willingness to work and meet our price and choice was outstanding. We would like to give a special shout-out to the the team of Mar and Ahmad who did a marvelous job.This is our second time with this dealership and have to say, both times they have made sure we walked out with a vehicle.

Ke
Review №64

Brought in a 2017 Ridgeline in with a slipping transmission and after a $250 bill, I was told that they changed the transmission fluid. The vehicle only has 65k miles and wasn’t even due for transmission service. When asked if that was the cause of the problem, the service tech said he didn’t know for sure but return the vehicle if the problem persists. Not exactly a satisfied customer.

Je
Review №65

We had an excellent experience.Edited review after response from owner: Still awaiting some items; hopefully your staff pulls through! Well keep you updated here.

St
Review №66

Great service. Know their stuff about the cars, and do their best to get you a good price on the car you want.

Jo
Review №67

Just bought our family care from Ciocca Honda this past week. Matt was great in walking us through the process. He knows so much about cars and wants people to find the best fit for them. I would do business with Ciocca again in the future!

Ch
Review №68

Great customer service. Matt Buller was very helpful on helping me find right car for me. He showed me how to use things on car i never had on older car. He was patient with me and all my questions. I appreciated that. Service dept cares about customers. Made me feel like I was not just a number. Will suggest others go here when looking for new csrs.

Je
Review №69

Excellent sales service from Kristi Sheibley -- she went out of her way to make sure my new car was ready for me at a certain day and time. I appreciate her keeping in touch via text and phone. Far better communication than other dealerships.

Pe
Review №70

We had a great experience purchasing our vehicle here. The salesman we worked with, Joe Barone, was incredibly knowledgeable and really took the time to answer our questions. It was the smoothest car buying experience we’ve had.

To
Review №71

So they had a 2013 jeep wrangler which was used, nobody would look at me when I went in. Too preoccupied with rich customers. And was rusted to high heaven underneath including the drive shaft which was pretty much rusted to nothing. And they wanted... $23,000 for it! Yeah uh nope.

Pa
Review №72

Commendations to the tow truck driver who had my back on Friday, 28 May 2021 @ 1000-1017 on Interstate 81 north. Whilest all around us were frenetic drivers demonstrating multiple traffic violations, this gentleman patiently maintained a safe travel distance behind me in the driving lane behind the loaded semis whose speeds varied below the posted 65 mph due to hills and holiday traffic conditions.I was so moved by this display of patience, respect and adherence to good driving practice that I placed a call to management to report this so their driver hopefully will receive recognition. Thank You!

Ch
Review №73

There is not enough space to write how great Nick was. He was a true gentleman through every part of our car buying experience. He understood our wants and needs and bent over backwards to make sure they were met. Our family totally recommends him and Ciocca Honda.

Jo
Review №74

I want to thank Kristi for everything. She did everything she could to ensure that I was pleased with my visit. Her customer service is out of this world and when I stop back in I will absolutely look for her to buy a car from!

er
Review №75

Awesome dealer, very accommodating, great deal.

Ca
Review №76

I previously had my car serviced with Faulkner Honda for 5+ years. However the last few times havent been as good. Things seem to have really gone downhill over the past year. They have become extremely pushy with what seems to be unnecessary services when I never had that issue in the past. It has gotten so bad that I figured I’d give Ciocca Honda a chance after reading their reviews.Service was beyond excellent. My advisor Sean really exceeded my expectations. I had a quick check in with loaner paperwork ready for me when I arrived and I was updated throughout the entire process. I was surprised by their pricing as well.I asked to speak with the manager to share my experience as it truly was that much better, I felt like I mattered. I was surprised when I noticed it was the previous manager of Faulkner Honda, Bob Baker. Bob has constructed an excellent team with Ciocca with standards that Faulkner used to have and now I see why Faulkner has gone downhill.I plead with you to go to Ciocca instead of Faulkner and I believe you will be taking the time like I did to write this review. The service at Ciocca is that much better, exceeding my expectations on every level.

ja
Review №77

I had the pleasure of working with Matt Buller. He was very knowledgeable and professional without being overly rigid (I could still joke around with him). He knew my needs and my budget and worked very hard to accommodate me. Great experience!!

St
Review №78

After helping my son with a lease 3 months ago, the experience at Ciocca Honda was so good I came back when I was in the market for a used car for myself. Caleb Gwinn was very helpful and personable.

Ke
Review №79

Joe Barone always provides a first class delivery!

Ke
Review №80

April at Ciocca Honda was absolutely AMAZING!! The customer service she provided was fantastic! She was very friendly and helped us find the perfect vehicle for our family!! I would highly recommend going to see April if you are in search of a new car!

Ke
Review №81

Austin was very professional and polite.He delivered a no pressure situation and was quick and clear with his response. Overall a great experience as the dealership made the process easy. Thanks! KG

Ch
Review №82

Matt Buller is my salesman and always will be! We worked together years ago and I know I can trust him to give me sound advice and a great deal! Go see him for professional service before, during and after the sale.

Da
Review №83

Great service and customer care! Highly recommend Cocoa. They even have a wonderful waiting area for kids!

Pa
Review №84

Had a wonderful experience and would recommend Ciocca to anyone. Kristi our sales representative was the best. She went over everything on the car i purchased and was so helpful and friendly. The finance manager was very knowledgeable and a great help. My son in-law was with me visiting from Maryland and said if i lived here i would purchase my next car from Ciocca anytime.

Gl
Review №85

We dealt with Ethan and already had an idea of what we wanted after looking at a vehicle online. Ethan immediately found the vehicle and brought it over for our inspection. He allowed us to put it up on the lift so we could inspect underneath and work to get the price to within our budget. Ethan was professional and easy going as we walked through the process, allowing us space when we needed it and answering our questions when called upon.If you’re looking for a vehicle I would highly suggest you stop in and speak with him.

Ly
Review №86

Great experience!! Mar is amazing to work with, extremely personable and worked to get me the best deal. Highly recommend this sales person!

Ja
Review №87

Process was easy for us to follow with Austin and Steve. Very professional with reviews of the vehicles and their company was great.

Me
Review №88

I just bought a prepared certified 2018 Honda CRV at Ciocca and Danny Diaz was my sales rep! He was so genuine, truly cared about getting the right car for me, knew all the answers, and scored me a great deal & car! I highly recommend Ciocca but even more ask for Danny! He won’t disappoint!

He
Review №89

Ethan was very helpful, courteous, and knowledgeable. He listened to all our concerns and answered our questions. It was a simple and easy experience. Ciocca Honda of Harrisburg is a great dealership whether buying a new or used car. Thank you for a great experience.

Mi
Review №90

I had a 3-star review after a bad experience with a salesperson several years ago... but Im changing my review to a 5-star review based on my two most recent trips in, which reflect the majority of my experienced with Ciocca.. The first was for an oil change and tire rotation. The second was for state emissions and inspection. First of all, they called and reminded me my emissions and inspection deadline was coming up and offered to schedule an appointment. While I understand this helps them increase their business, it also helped me to serve as a reminder and get the appointment on my calendar. When I was there this morning (7/3/21), every one of the employees looked, acted, and dressed professionally - even the mechanics. The young man who met me at my car for service and helped me through the registration process was incredibly polite and respectful. He explained what they would be doing to my car, offered suggestions for services based on my miles, and didnt change his polite attitude when I declined additional services offered. I decided to wait in the lobby while my car was being serviced. They have comfortable chairs, a big screen tv, desks with electrical outlets, bathrooms, an area with toys for kids, vending machines, and complimentary chilled water and coffee from a keurig machine. While I was in there, every employee that walked by greeted me politely, with some even asking how my morning was going. The staff here has obviously been well trained to strive for great customer service. Additionally, I received text message reminders of my appointment the day before, and also received a text message while my car was being serviced saying that if I had any questions, just reply to the text message and the staff would assist me. You cant help but notice the extra effort. On a Saturday morning, Im usually not in the best mood to be running errands. But I know when I take my car in to Ciocca Honda that I will be in a comfortable, relaxed environment where the employees go above and beyond to take care of me and my vehicle. Ive leased my last two vehicles through Ciocca Honda. Im sure my next vehicle will be purchased/leased through them, as well.

Ge
Review №91

Thank you very much Cody Barner. You did a great job in resolving my tire issue. Youre a great asset to the Ciocca Service Team. I appreciate very much all you did.

Li
Review №92

I leased a brand new Honda Accord, my salesman was Joe Barone. I have to say it was the best car buying/leasing experience I have ever had. Joe was so knowledgeable about the vehicle and the current deals. He was kind, and took his time to go over everything with me. In fact the entire staff at Ciocca Honda went above and beyond making this experience the best one yet. I highly recommended Joe Barone and Ciocca Honda for your next car buying experience, they are simply the BEST there is!!!

Ma
Review №93

Always look forward to going back in every few years to work with Joe Barone. We wouldnt buy our cars from anyone else.

Tr
Review №94

Joe Barone was awesome to work with, i am very pleased, very informative and the finance department(Tannar) was great! Got great deal on 2019 Honda Accord! They really worked with me and my issues! I recommend Ciocca to anyone. Thanks guys for your outstanding service.

Gr
Review №95

Great dude. Always willing to help and go extra mile. Was in for oil change arrived in other car to switch cars and he washed that one too...

Ch
Review №96

Andi by far has been my best customer service experience when it comes to buying a car. We couldn’t quite get the terms to work. But I suggested asking for Andi specifically when you visit Ciocca Honda 🤗

Ja
Review №97

Best place to buy a Honda. Customer service is awesome. Friendly staff that isn’t pushy. Highly recommend this dealership and the sales rep Luis! He’s the man to help you get what you need!

EB
Review №98

Words are not enough when it comes to the great service I recieve over at Ciocca Honda of Harrisburg. Theyve taken great care of my previous car which was traded in for a newer, more efficient one. The very knowledgeable employees, services, and cars they offered-and let me borrow were all great! Definitely an automotive company I can truly trust.

Ri
Review №99

Kristi was awesome she actually helped me getting a very good car. I would definitely give her 5 stars because I received a very good customer service from her like never before.

Ch
Review №100

Ethan is the best salesman at Ciocca!!! Hes the guy you want to sell you a vehicle. The moment my wife and I walked in the door, Ethan was very helpful, kind, courteous, and knowledgeable. Ethan answered all of our questions, and truly went above and beyond. Ethan was not pushy, and took all the stress out of buying a vehicle. I hope to purchase our next vehicle from Ethan in the future. We went to Faulkner and Hoffman prior to Ciocca. Our experiences at the other places were poor as the salesmen were very pushy, rude, and at times inappropriate. To everyone reading this review, make sure you ask for Ethan!!!! THANK YOU ETHAN AND THANK YOU CIOCCA!!!!

Information
87 Photos
100 Comments
4.2 Rating
  • Address:8001 Allentown Blvd, Harrisburg, PA 17112, United States
  • Site:https://cioccahonda.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb%20listing
  • Phone:+1 717-537-9285
Categories
  • Auto repair shop
  • Honda dealer
  • Auto tune up service
  • Car dealer
  • Car inspection station
  • Car service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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