Best place for a brand new clothes. You can find some great deals in end of summer as well. Its a best store for home and living things

I actually went to get my hair done in the salon at Penneys....Diana is AWESOME... Turned out great highly recommend these talented ladies!! Gigi does a great job too!

Do like the store, but could not find any help.I know people dont want to work.Everything in the store was put out well.

Who trains and manages the sales staff at this store? I asked the girl at the front of the store just folding clothes and placing them on a table if she would check a price for me around 6:30 pm this evening knowing that sales associates carry a price scanner. She told me I would have to stand on a 5 plus customer-deep line (today was tax free day so the store had many customers) at the checkout counter. I told her that was ridiculous because I wanted to try the item on for size and got nothing but a shoulder shrug.After that incident we had picked up a few more items and went towards the checkout. The same girl appears at the additional register and calls my husband dear (ick) to get his attention to come to her register. I rarely shop at this store and will not be going back any time soon.

Gigi made my day she cut my hair just great she is very sweet and welcoming this was my first cut after lock down and I am very happy To say Gigi is the best!!

Love their deals ❣❣ Sephora is a Delighted part of my shopping ❣❣

Yeah I was cool with JCPenney in middle school.

Yupp, ready for Hoco now🔥🔥🤙

Got a cute blouse $18

Good deals if you are willing to hunt for them. Masks seen on helpful, friendly staff.

Very good big n tall selection, good staff

Good sales. Not many cashiers . Nice customer service

I had a hair appointment in the salon. They were very friendly & safe, plus my haircut only took a few minutes & I love it!

Awesome hair stylists

I really like jcpenney. Is just one thingIs already 3 times that different cashiers make a mistakes at the time I am paying for my items.They charge more, or they charge me the wrong prices.They do fixed the mistake though, butHopefully they put more attention on what they do.( Good thing I find out on time)

Great service

Its JCPenney. What more needs to be said? Which jacket do you think I bought? 😎

Always enjoy shopping at pennys good checkout

Even a person with low IQ knows to update their Google hours when you change them so an individual does not waste 40 minutes driving to JCPenneys and home just to try to get a pair of shoes. I expect a reply back for this if you want to continue keeping my business

It was okay few sales but slow customer service

JCP!! Love it

While visiting the jewelry counter, I found the hand sanitizer, for customer use to be the most foul and offensive smelling sanitizer I have ever experienced.

Good merchandise at reasonable prices

I came in to pay off my bill. Service was quick and the employee was very friendly.

My daughter had been wanting makeup to go back to school for her first year of middle school. I wanted to make sure she had the right makeup and good quality makeup so we visited the Sephora department in the JC Penney in Harrisonburg, Virginia this past Saturday, November 14th to get some help with this. We were greeted by a nice young lady named Tori and she was wonderful! She took the time to work with us and find the right shades and brands for Geneva’s skin tone. She walked Geneva through how to apply it and how to take care of her skin to prevent blemishes. She helped find some primer, concealer, mascara, and a light eye shadow pallet. She took her time finding the best products without costing us a lot of un-necessary expense since this was Geneva’s first time using makeup. She offered advice for the next purchase if this was something Geneva was going to stick with (you know how girls can change their minds). So this morning following Tori’s instructions we applied the makeup and it was PERFECT! Geneva was so pleased and she looked so natural. She beamed from ear to ear as she got ready for school. Most would label her a tomboy and that would be pretty accurate, but as she dressed in her softball gear her makeup added that little sparkle and boosted her confidence as it should. Tori was wonderful and knew exactly what we needed. We will be returning to see Tori for more products and tips for Geneva and maybe even this Momma will step up my makeup game. Please pass this on so Tori can get the credit she deserves for going above and beyond with her customer service. I wish more young people her age would show such pride in themselves and the work they do.

JC Penny has truly surprised me in the last couple of years. Great prices on the latest trends. Always a sale going on. Staff is friendly but sometimes hard to find in the store.

Great selections

Hadn’t really shopped at Penny’s in years. Found the people very nice, the merchandise better than I remembered and the prices were outstanding! I couldn’t believe how much I purchased for so little. If you take the time to look around and hunt for hidden clearance gems you might be amazed. I was very pleasantly surprised!

Bright and clean. 3 nearby staff members offering to help. Wife able to get dress for special occasion. Several to choose from. Nice in and out shopping experience.

I ordered a dress online, it was shipped to me, but it wasnt the same dress! The manager made it seem like it was my problem that the dress online & the shipped dress were not the same!?:However the young gentleman, Adduual(?) was very helpful in trying to help me find what I had originally order, but no avail since the dress was needed in 2 days.

Great sale!! Associates go extra mile to get online & find what I need & ordered it. Great clearance section!! Cant wait for the Black Friday sale! Always good deals, cool items for everyone! Great employees

J.C.Penney has Been around since Valley Mall opened and before that was downtown Harrisonburg Virginia. GREAT Department Store and GREAT Sales Staff. I Enjoy Shopping Here.

Friendly employees, but high prices

Prices were very good today and Debbies service was impeccable!

Nice people very nice stone and good rebates

Well organized and has a good selection of clothes and other items.

Sales people were nice. However, the store was very warm. I may have bought more, but it was too warm to shop.

I enjoy shopping at JCPenney. Its easy to get in and out of the parking lot, the store is not usually crowed, and the employees are very helpful. I like the bedding section, their bedding is actually very nice. The handbag section is a little skimpy though. I also think some of the clothing is too tightly packed together. I like the clothes they sell, if you shop the clearance racks, you can get some really good deals. Definitely recommend.

Love this store

Couldnt find anyone to help us. Only people working were cashiers and they couldnt leave the register because they had long lines. This was at 2:45PM when we got there and we were there until 4:35PM so it wasnt in busy hours like 5PM and later.

One of my go to places for jeans and nice apparel. It is a bit spendy but if you qualify for an in-store credit card, you receive bonuses and discounts.

Wonderful customer service.

I bought a fantastic deal. New clothes famous brands for a great price. Love it

It was closed at the time.

Love frequent deals & sale offers....professional clothing is so affordable...shoes deals are simply awesome.🤾‍♀️👌😄

Very nice quality material, just a little 2 pricey for my budget.

Great customer service!

The associate in sephora was absolutely amazing and warm. So helpful with all my questions and product.

It is good, but... I do not like to much the women clothes style.

Decent selection.

Always find good deals. Friendly service.

JCPenney has been at the Valley Mall for 40 yrs. Great Department Store.Open from 10am to 9pm M- Sat. Sunday 12-6pm

I love when they have things on sale, and they usually do

Nice sales. Cute clothes

Jcpenney Penney has always been reasonable in price

If you are careful in shopping, you can find or order almost anything and at the right price, too.Associates are happy to help you order a color or style not in the store.

Happy found my bathing suit. Not organized. It was also hot!

Enjoy shopping here from time to time. Nice selection of clothing, jewelry.

Wonderful sales going on, found 2 beautiful summer tops got them both for much less than the original price of one

Clean Store, Friendly helpful Staff. Could use more selection on sizes available to the customer.

The best surprise is no surprise. Same as it ever was.

Very nice store with very friendly and helpful staff.

Great service exchange birthday gifts that was to big and they was helpful and very nice

Needed more cashiers. Very busy

Count on JCPenneys to provide you with the lowest price on the nicest clothing. They also have a mens big and tall shop upstairs.

Employee locked the door right as I parked my car. Arrived 10 minutes before closing to get a last minute sweater. He saw me pull up and locked the door on purpose. Terrible store. Terrible employee.

Great sales. Located at the Valley Mall near Gabriel Bro. Easy parking.

Great deals going on right now

Nothing against them just not a huge selection

Good

Nice department store with weekly sales. Often can find something in even a modest budget.

Nice mall location and good prices.

Great store. Everyone is so friendly

This store is larger than the one in Staunton. They have a lot of merchandise. Although it is dated it was well stocked and clean.

Very crowded but very nice and helpful cashiers with good deals

Too crowded for my chair to get to the racks

Having sells 40percent off. Find alot of nice things

I didnt have a knowledgeable associate. That is the only reason I gave 3 stars.

Very good prices and very helpful staff. Thank you!

Need more variety in boys sizes

My favorite store to shop in, great selection of merchandise here and the store is clean and organized. Clerks are very helpful and friendly, even when very busy.

Good place to shop not bad deal

Went to look for a suit and found a very nice inexpensive suit didnt have to pay thousands of dollars for a suit I might only wear twice

Great selection, fair price

Good stuff.. Especially the trousers,

Always find what I need. Thank you

Found everything we needed for our sons wedding! However, prices on men belts still can be a little better.

I was disappointed that there were long lines to check out with only 1 place to check out.

Good quality clothes but be sure to shop during the sales for the best deals.

Everything I wanted at good price

Some good clothes some odd clothes and sometimes decent prices

Love shopping here, always low prices nice selection.

The Employees Here Are Amazingliy Nice❤ They Help You And Dont Stalk You😂🙏❤

Better selection than home store. Employees were actually very courteous

Prices and deals are great ! Check the website for coupons

Not great ask for help and never receive it. Prices were out of this world

Always love going in JCPenneys They always have good deals.

Very disappointed bought a watch aprox 3 years ago in harrisonburg va jc pennys store went aprox year and half ago very nice lady was there she changed my battery no problem today two tried change and couldnt figure it out said they could send it off it would cost $13 plus battery cost and several weeks to get it back or take it to regular battery store or jewlery store at time purchased a necklace and ring they put lifetime warranty on them and Ive had to send both back several times to fix chain on necklace and have them recoated if id take them back everytime they needed coating the repair shop would have them more then I would so im pretty disappointed i think they should refund money on necklace and ring and fix my watch battery for free

Awesome clearance racks. Cant afford full-price merchandise.

Not bad not great just right