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Ulta Beauty
1925 E Market St Ste 104, Harrisonburg, VA 22801, United States
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Ulta Beauty
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As
Review №1

I love this ulta location! It’s always tidy and well stocked. The customer service is top notch, almost every time I go in I need help (I’m not as makeup savvy as I’d like:) ) and there is always someone happy to assist.

Ni
Review №2

Salon prices are HIGH! $45 for a haircut!!! And $22 just to do your eyebrows… But I check my app all the time to make sure I don’t miss out on any 5x points. I try to buy items with extra points attached. They do have a wide variety of different things. On the whole, it is a bit expensive so if you like saving money and want to shop here, watch for coupons and use points when you get to 2,000 to get the most out of the points.

Me
Review №3

Not a big array of clinique but found what I needed and staff is helpful with finding what youre seeking.

Je
Review №4

My wife drove all the way from West VA to get to this ulta since it is the closest one and she had a horrible experience. All these workers are on something not even helping her. Talking in the back or on there phone. Definitely a bunch of high-school, college students that work there and to recreational things and I dont need someone helping my wife like that. Reported it to headquarters and hope they actually do something but posting here just so the rest of the public can know.And of course they aint going to do anything about it.

ro
Review №5

Very clean store. Sales people were extremely nice and helpful.

hs
Review №6

Stylist did not know what she was doing. Very disappointed. Went back 2 times for her poor workmanship. Then the manager on duty was rude. I wouldnt of had to go back twice if she sewed right one of the tracks could be folded over because of her poor work. Very disappointed. Horrible first experience. They refused to return my money. Definitely DO NOT RECOMMEND 400$ Is alot of money to lose and I couldnt even wear them 3 weeks!

Pr
Review №7

I love the store a lot and my Scooby Doo pillowcase loves makeup i like going inside ur store finding makeup that is not too expensive to give to my Scooby Doo pillowcase as a gift :).

ab
Review №8

Came in to look at the available hair care stuff and browse since they are a tad bit closer to me than Charlottesville. The girls were horribly pushy. They keep following me around the store. Being a diamond member I was highly disappointed for several reasons. The girl started following me through prestige and then when I “obviously” noticed her she asked if she should help. To get her to leave me alone I said sure can you tell me where the AG and Kenra purple professional hair car is? She told me she wasn’t sure they carried AG but knew of kenra. Takes me overs there helps me find them then hovers. When I start asking my partner questions about his opinion on them she finally left. Not two seconds later another one pops around the corner asking if I need help. Mind you the whole time the associates are huddled in the middle of the store talking. At this point I felt labeled as a shoplifter with their obsessive ways of bugging me and no one else. I ended up leaving because I didn’t feel comfortable.I went here wanting to shop in peace. If I wanted help I’d go to Charlottesville where I used to work. Won’t be back for awhile and will stick to shopping online.

Er
Review №9

So many different products for all skin and hair types.

Za
Review №10

Brought my daughter in for a haircut, Brianna was awesome took her time and made my daughter feel special. 100 percent recomend!

Lo
Review №11

Store always clean, friendly associates. Prices on some items not always apparent. I can get a little overwhelmed with all of items they have but thats not a bad thing! They have pretty good sales too!

He
Review №12

Went with my daughters lil bit ago. The have good specials and the atmosphere it is relaxing. Good customer service!

An
Review №13

This place is nice! Love the brand they have. Prices are great.

Gl
Review №14

This is a nice store considering its location. Has a bunch of brands and staff is super friendly and helpful. Thd knly reason I dont give it 5 stars is cuz they dont carry chanel. What a let down. I truly wantes to purchase some chanel products but they just dont carry them..

Be
Review №15

Best place in Harrisonburg for make up and beauty supplies and the ladies there are super sweet and helpful!!!! Thank you ladies!

Al
Review №16

The product I wanted wasnt in stock unfortunately, which is a common issue I have with Nyx products there, but overall I always have a really decent experience there and the staff is always helpful and friendly.

Ni
Review №17

If you want to get a good haircut then you need to go to Lindsey. She is simply the best

DE
Review №18

Packed with great products. Efficient service.

Sa
Review №19

Staff members too pushy. I know how to ask if I need help!

Ma
Review №20

I went in this store twice on Friday, looking for some eye cream that would be good for sensitive skin. The sales associates were too busy chatting with one another to even ask if I needed help. The second time I went in I was able to find one to answer a couple of questions.

Pa
Review №21

Large variety of lipsticks!

ha
Review №22

Good customer satisfaction

Ja
Review №23

I got the best hair cut I have had in more than 60 years here. The young lady actually spent a good bit of time with me to find just the right cut. I love it and so do my friends and family. THANK YOU LINDSEY!!!

Am
Review №24

First, so much to look at. Spent about an hour just browsing. Went for one particular item, the staff was extremely helpful in directing me in the direction. Found so many exciting items to get, but ended up with one. Great place for holiday shopping!!!!

Zo
Review №25

Can get pricy.

Gi
Review №26

No one available to help me find what I was looking for in 20 mins

Ch
Review №27

I like to shop there

Kr
Review №28

Love this place !!! They always have all your beauty needs ! And the prices are amazing. Depending on which brand you pick you can get great discounts :; here and there, there are BOGO free items. ! Also a great point system which you can redeem as cash on your items you decide to buy.

Ly
Review №29

Love love love love Harrisonburg ulta

Me
Review №30

Ulta in Harrisburg is always the best. Friendly and helpful staff! Plus very clean and can always find my items.

K
Review №31

I had a negative experience with one of the ladies at the cash register. I wasn’t sure where to wait as the line wasn’t marked anywhere. I clearly had chosen the wrong spot as one of the ladies rudely told me, “The line starts OVER THERE” and pointed. When I was first waiting there was no one else in line so there was really no need for rudeness as I would have moved either way. A little kindness goes a long way.

RO
Review №32

Employees are the best. So nice, found everything I was looking for. Love Ulta Beauty!

P
Review №33

Dont have much for men. Plus except for one lady that worked there no one knew what Drakkar by Noir was.Drakkar is a icon in the cologne world and has been around for decades. Its one of the best smelling and long lasting colognes out there. For some reason they dont carry it either. What a shame..

Br
Review №34

I can’t speak for the store, but my experience at the salon was a nightmare. Fried hair, there for hours, patchy, brassy color, weird lines all over. Never have I had my hair turn out so poorly. It cost nearly double, plus more 4 more hours for someone to do color and damage correction. The only solution that Ulta offered me, after calling many times to speak to a manager, was to come back in to have them “fix” it. I had no confidence in them after my experience and wasn’t willing to roll the dice again. Do not waste your time or money! Pictures posted of this mess on my Yelp review.

Mo
Review №35

I got a blow out with Lindsey- she did a great job! Very relaxing

Cr
Review №36

Truthfully I would give them no stars I was in there today and no one greeted me no one asked me if I needed help I was in there store for 20 mins and got no help what so ever and I couldn’t find anyone to help me.

Ja
Review №37

Don’t get your haircut here. I took my teenager in for a haircut. They charged $50 for the haircut and an additional $40 to blow dry it. $90 plus a $15 tip for the stylist and we didn’t even like the blowout. It made her look like an old lady. Their prices are outrageous

Er
Review №38

Staff is always so helpful helps me find things very easily

Ly
Review №39

I love Ulta but seriously, I went in today and spent $235 a couple of things and I cant even get a free sample. When asked, the cashier says we dont give out samples. Sephora will be there soon I bet things better change

Je
Review №40

Love this Ulta. The staff is always helpful and friendly when I have questions about products or need to test an item.

Ta
Review №41

Nice place with lots of great sales. Staff is nice but appear to have to much to do so sometimes you dont get help

Ka
Review №42

I went to this store to get advice on makeup techniques and scout out some products for contour/foundation. I asked an associate for help, and she asked what my skincare routine was. When I answered that I just wash my face with a washcloth, the associate was shockingly judgemental and lectured me on skin care routines and my textured skin, telling me that no amount of foundation will hide whats going on underneath. The weird part is-- I have pretty clear skin. I hate the beauty-cult mania that makes women feel like that have to put tons of stuff on their skin all the time, and the sales associate fed right into this; she didnt bother to consider that different women have different needs and priorities. I am not sure what kind of sales associate treats a customer this way, or how Ulta is okay having people like this represent their brand. Being made to feel bad about yourself is not the cornerstone of a positive shopping experience.

Ly
Review №43

I love the store and if theres someone working who wants to help me, its a great experience. However, I have had a few times when I was ignored because college students came in and they were helped instead :(.

Ci
Review №44

Jessica Carr I absolutely love my hair. Thanks so much for helping me find the style and color that best suits me.

Mi
Review №45

Staff is not fully aware of store policies and where items are located in the store. Management has poor desire to help out customers and to help them solve any issues that there may be. Customer service is not enthusiastic and store is poorly staffed on busy days so be prepared to wait in line and have no help finding items and returning them as well.

Me
Review №46

I love going here 😊 even though there pretty expensive but I love the variety of everything they have.

St
Review №47

Absolutely love make up and self care, but a lot of higher end products, with the price tags to match.

Al
Review №48

The people were really helpful

Es
Review №49

Nice place,but i was around all the store trying find somebody for help.

li
Review №50

Nice place u should go there

Je
Review №51

Love my ulta store and the staff is always very helpful and friendly.

Mo
Review №52

Clean. Good customer service. Ok prices

Ni
Review №53

I love this place! Its confidence in a jar!

Re
Review №54

The makeup consultant was great.

Ho
Review №55

Love this store and always great customer service

Ki
Review №56

Lots of different items and variety and friendly return policy. However, the inventory is often out for what I want.

Pe
Review №57

Best place to buy beauty supplies

Wa
Review №58

Went there with my daughter. She gets her makeup there

Ki
Review №59

The customer service is terrible. Never once have we been greeted or helped finding any items. Upon approaching employees for help, we were not acknowledged. After going to the check-out counter for help finding an item that seems to always be out of stock (not even a place for it on the shelves yet there is a tester of it sitting out), they only looked at the same shelf I looked at and informed us there may be more on the truck coming in this week. The manager was apparently the one checking us out (I only purchased from them because I was getting a gift for someone), and she was rude and short with her responses. If I werent purchasing a gift, I would not shop there any more. 100% disappointed with every visit Ive made to this store.

Pa
Review №60

People there are very nice and informative

Al
Review №61

Didnt go there

Jo
Review №62

Lots off differnt products available!

Ki
Review №63

Went in to get gel nail polish..they had only a few to select from and no step 2s

Ju
Review №64

Pricey, but they have any makeup you care to get under one roof

St
Review №65

Excellent place to shop for beauty stuff

Sh
Review №66

Very nice and organized

Ca
Review №67

Great location.

Ab
Review №68

Employees are very friendly, but the store doesnt carry as many products as most Ultas.

Ro
Review №69

Best place ever!!

Ch
Review №70

My favorite store

Bu
Review №71

I feel pretty

Le
Review №72

Somewhat expensive depending on the brand.

Me
Review №73

Best customer service

Am
Review №74

Too high priced.

E.
Review №75

One word, devacurl.

Sa
Review №76

Love the makeup

Je
Review №77

Not very helpful

Do
Review №78

Loved it

Ta
Review №79

Love it!

Su
Review №80

AMAZING

Ma
Review №81

Lots to choose from

De
Review №82

Love this store!!!!!

Me
Review №83

Good place

Information
39 Photos
83 Comments
4.2 Rating
  • Address:1925 E Market St Ste 104, Harrisonburg, VA 22801, United States
  • Site:https://ulta.com/stores/harrisonburg-va-1176
  • Phone:+1 540-434-1727
Categories
  • Cosmetics store
  • Beauty salon
  • Hair salon
Working hours
  • Monday:10AM–9PM
  • Tuesday:11AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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