Got her there safe and sound. Thats all that matters!

Had the pleasure of working with Tom here for some body work after an accident. Could not be more pleased with the communication and quality of work they put in. These guys will treat you right in your time of need, I highly recommend them and will be a returning customer.

Repeat customer. Involved in an accident on 05/13. Had a really difficult time with my insurance company. Joe had my car towed in on 5/14 to really access the damages. My insurance company who I sent pictures to of the damage, insisted my car could be repaired on 5/14.Friendly took a week to take apart my vehicle & really evaluate it. On 05/20 it was confirmed to be a total loss. Joe helped navigate me through the process with my insurance company. Without his guidance, my insurance company would have walked all over me. I wouldn’t bring my car anywhere else.Thank you again Joe & staff at Friendly Auto Body & Towing!

Quick and friendly service. Highly recommend

Many thanks to Tom and the Friendly crew! They took my found stolen car with $9,300 in damages, and made every step in the repair and customer service very pleasant. My car is even better than before! Tom & his crew at Friendlys are kind, thoughtful and are skilled with precision. Im a fan and recommend anyone for car repair. Kudos!

Owner is very friendly and respectful

Friendly Auto Body has done a number of jobs on my vehicles over the years. They have always looked great with excellent customer service. This last paint job, however, cracked after 2 years. Friendly Auto Body fixed it at no cost the very next day. They stand by their work and I will use them again for it.

Ive been going to Friendly Auto Body for a long time, every time I need body work on my car its done fast and they are very helpful and honest. I just recently got rear-ended and the car was fixed within a week, and they also did a great job. Also Id like to add that Tom and the rest of the crew are very friendly and they try to help as best as they can. I will recommend Friendly Auto Body to my friends and family.

Friendly Auto Body is a place that I will recommend to you and anyone else who needs a car repair. I have unfortunately taken the car there twice and the work performed there was second to none. They were fair on price, work was performed on time and vehicle came out just as new.

I took a trip to Hartford, CT from NJ. The last day that I was there my car alternator went out. Friendly tow service picked me up and dropped me off at the house. The next day they fixed my car and sent me on my way back to NJ. A couple days later I had another issue with the car. I called friendly back a spoke with Tom. Tom understood my situation and guarantee his work. I thank you all for your honesty. Not to many auto repair shops are honest. Especially to women you doesnt know to much about cars. I would recommend any of my family or friends to this business in a heartbeat!!! Great Business to go to!!!

I was stuck in the highway on a Thursday night 20 mins outside Hartford. My insurance company was taking hours to send a tow truck. Based on Google reviews I found these guys and they came in less than 1 hour. Moreover Carlos who got me was very friendly very honest and told me the seriousness of the damage of my car. When I agreed to let them fix it, they took detailed pictures of the damage and showed me honest quoted of the parts. They negotiated used parts for me and kept at it until my price was low. They were super friendly and supportive the whole time. They even agreed to help with a bumper clip with no extra charge and they helped me fix my left turn lights when I came back. If theres anyone that believes in the customer first its these guys. They were great and trustworthy.

Friendly Auto Body certainly lived up to its name. I used them to fix my front fender and bumper after a drunk driver hit my Frontier. They took me right in, coordinated with my insurance company, and offered me a ride to pick up a rental. They finished the job on time and It was as if it never happened. They made the whole process painless.

My dad referred me to Friendly auto body due to an awful experience with another repair shop that my insurance company pushed me in to even though the accident wasnt my fault! Once the other party that was involved in the accident took 100% fault, my vehicle was towed away. The main damage to my vehicle was all rear end and once estimated, the total to fix my car was approx $4,000.From the very beginning, I was informed of what was going on and how long it would take. It took 12 days for my car to be fixed. While being fixed I called in about 2-3 times and the owners never seemed bothered by me checking in and always gave me an update. I even dropped in surprisingly one day to check on things and I was even able to see the progress being done on my car! Bottom line, I was given the right expectation from the very start. No games, gimmicks or false promises and the best part, my car looks absolutely amazing! This is a family own shop that has been in business for over 30+ years. I plan on recommending Friendly Auto Body and Towing to anyone and everyone who needs there car repaired. Thanks again to the entire staff and family, I am 100% satisfied with the results!

If you guy ever need a tow truck, don’t think twice to call up these guys they are the best. And they are very honest people.

My experience at Friendly Auto Body was exceptional. The work was finished on time and the final bill was below the original estimated cost. The quality of the repair seems excellent. I would not hesitate to recommend Friendly to anyone in need of their services.

Our car was rear ended and we called Friendly to have them handle the repairs through insurance. So glad we did as they were super professional from start to finish. We didnt have to do any back and forth with insurance either, they handled everything directly. The car literally looks like it was never hit. I cant say enough good things about the high quality work. They were EXTREMELY friendly throughout the entire process. Highly recommended.

Friendly Auto Body is a top notch auto body and service center. Service is beyond friendly and their work is the best. Highly recommended in the event you need body work.

Awful. The tower hit my parked car while towing a car next to me. Had proof via a neighbor, but Friendly tried to deny it. Anywho, they insisted of repairing it even though I really wanted my dealership to fix it. They replaced the bumper, only for it to be done negligently and the side of it not clasped in properly so it sticks out like a sore thumb. Took several calls to get a hold of them, they allegedly fixed it, only for it to now be worse. Several attempts to contact them and STILL no response or accountability for negligent work.

Fantastic

I had to get my starter replaced and they had my car towed and the starter replaced in under 5 hours. They were incredibly honest and friendly which is a rarity in that industry. The price when I got there was the exact same price they quoted me at the beginning of the day!

Super quick in an emergency and it was the weekend. I was so happy n the price

I worked with Tom, he was very knowledgeable on what to expect with my vehicle ( he pointed out damages that I missed). The turnaround time was fast.

In a word; PERFECTION. These folks did an amazing job on my 2000 Chevy Monte Carlo SS on a difficult body repair. They were able to match a 5 alternate galaxy silver metallic paint exactly. Joe and Tommy were great to work with and gave me a very reasonable price. I am extremely picky about my car, which I keep in near showroom condition. Therefore, Friendly Auto Body will always be the shop I pick.Gary J. Edgerton

I cant describe how patient Joe in the office was, dealing with my warranty company for over a month. He definitely made a new customer out of me for any future work needed for my car! Joe definitely needs to be recognized for his hard work and answering all of my questions!!!!!

Quality Work & Good Service.

Great place to do business. Need a tow or autobody or mechanical they do it all. The best Auto Repair place in all of Hartford. Family owned business thatll take care of you like you were part of the family. Would Def do business with them again .

Very goog!

Yup. Heartless people who are ruthless and dont care about you, your family or your business. Friendly what a joke. Front desk lady very rude and Joe even said he was glad that I was there blecause now they will save money by not sending a certified letter that they were going to send me.

Best towing ever. The man that towed my car was awesome he made my day so much easier I felt bad made him turn back because I didnt answer my phone but other than that it was great. Thank you friendlys auto!!!

This place is great! If towing within the city no charge for milage. They showed up no more than 10 minutes after calling. Couldnt be happier with my experience! I had called another local company and they said 2 hrs, by the time they called me back I was picked up, dropped the car off at a garage and already back to work. Awesome

The name says it all friendly accommodating and great work a very valuable asset when you need car work

Great shop. They helped tow me quickly, and also collaborated with an apppraiser for insurance.

Awful they told us one price then went up 100 dollars and wouldn’t hook it up till we gave them that then the dispatcher told us we could is a debit car to pay the rest cuz they said we couldn’t pay them when they deleiver the car so as we go to pay she put us on hold then as the tow truck was towing our car he stops in a random spot to go get lunch

Very friendly people and came to my rescue when i broke down 10/10 recommend

Reliable, quality work at a competitive price. Used Friendly a number of times in recent years, will continue to use in the future

Great 👌

This company runs a scam with building owners. I have called about cars parked illegally in the property. and they say they have orders from the landlord not to enforce it. Scam scam. But friendly.and they issue the permits.

My boy tom looks out

Great service.

If I could put 0 stars I would. Heartless people who are ruthless and dont care about you, your family or your business. Friendly what a joke.

Friendly and considerate employees.

Nice guys

Friendly service

Good place

Very fast. Great service