So far so good and very convenient. I can actually walk over from one of our projects.I personally purchased several hundred dollars in tools recently due to theft on the very project Im speaking on
This HF is so much better than Decatur or Huntsville. The staff are helpful and genuinely courteous. I had some questions about a generator and they answered my questions, Looked up stock status and explain the warranty. Not once did I feel like I was a burden on them like I regularly do at Decatur or a Huntsville. Decatur and Huntsville wants you out of there as quickly as possible and there default answer is “we don’t have it”. I’ve now found my new harbor freight.
Love the brand new Haber freight I used to have to go all the way to decatur just to get tools
Best overall experience at a harbor freight store was met at the door by the manager to exchange a faulty steamer. He went and got the new one from the back and had ir waiting for me. Customer service is top knotch Truly made me feel like they were happy to help I live in Cullman But I will definitely be making the trip up to hartselle just for the customer service
Harbor Freight always has the friendliest most helpful associates. This store was out of the clamps I needed on 2 different occasions thats the only complaint I have. I shop at the store a couple times a week.
Always been able to go in and get what I need and get out the full helping load and unload if I had returns since you ponds give me updates on all the deals
Love it! I know the quality of the tools isnt supposed to be as great as other bigger brands, but Ive never had an issue with anything Ive bought from here.
Quick easy in and out, had what I needed wish they would mail catalogs again..stupid covid!
Always clean, well organized and neat. The staff is helpful and smart.
This one of the better Harbor Freight stores with friendly service, clean and well-stocked.
I love this place and its employees. Love love it the choices of stuff is awesome
Harbor Freight needs to give two employees at the Hartselle Alabama store number 03117 a Big raise for doing an awesome job. They went out of there way to help everyone that came into that store while we were there.The two employees working there at 5:00 pm tonight was some of the nicest people we have ever dealt with from any harbor freight store.This store is the cleanest I have ever seen for a harbor freight store.The store was stocked and the aisles was clean and not full of stuff keeping you from getting up and down them. We do spend alot of money at Harbor Freight and this store is further away from us but for now on this will be the store we go to. Its all about the people working at the store who cares about the customer and going out of there way to help you now days you cant find people like that. They where extremely courteous with us and everyone that came into this store while we were there.
The reason why I give you two stars because I went there three times in one week to buy two different type of tools and a table saw for ceramic tile and you had neither one
I love the selection, and ability to get in and out so quickly. The pricing is excellent.
One of the best Harbor Freight stores I have seen. Really helpful staff.
If youre not shopping here for your tools and other shop needs then youre doing it wrong! This is the best place to find low prices on everything you need with knowledgeable staff, I was given a lot of good information on airbrush machines that helped me to decide what Id like to get and wonderful managers,Emily is awesome! I just bought a rotary tool and will be coming back for an airbrush soon! With awesome prices and friendly, knowledgeable staff you cant go wrong here!! Thank you harbour freight!!!
One of my favorite places to shop!!!
My boyfriend loves this store ALMOST as much as he loves ME lol
Great great selection of tools at a great price, plus friendly people.
Have most of what you looking for,at a good price
Great service
Answered every question I asked! Gave me payment options on their new ICON series toolbox ! Very attentive and super nice! Practice social distance, which translates their concern for their customers 😁
I bought a air compressor from there yesterday I did not open it but found out I could not use it well took it back today and they charged me $12 for a restocking fee
Good selection of tools and great prices.
Very organized and helpful employees
Wide selection of tools and related items
Very helpful
Great value for your dollar.
Always friendly and courteous plus very helpful employees
Friendly atmosphere
Nicely organized love the location!
Friendly staff
Great atmosphere always,,,
Had what I was looking for
Amazing service!