Great service and quick, couldn’t get better service. Walmart needs to lake a lesson.
Only star it wont let me put zero. Call and call and call no one answer. I feel they are taking advantage of our older brother and sisters in this retirement community.
Jennifer was a pleasure to work with! I came in at 7:30 pm after work and they close at 8:00pm. She greeted us with a great attitude and helped me select a new phone Galaxy21 Ultra and she was very knowledgeable and polite. You need to give this young lady a raise!
Kevin answered all my questions and got my new phone all set up!
Savanah was amazing. She was fast and professional and when I didn’t have time to wait she brought my phone to me at my work when it was finished. That is going above and beyond. Thank you for making my life easier and I will recommend US Cellular because of her
Savanah was very friendly to me and was very professional. She knew what she was doing and I had my new phone purchased and set up for me in a very timely manner.
Very good service. They were quick with what I needed done.
Super nice people
Always excellent service!
I worked with KC to switch from Verizon to US cellular. He made the process very easy. He was very helpful when choosing our new phones too. Its great to be able to go into the store and have someone help you make the switch. I will definitely send people their way!
Very friendly and very fast! The phone I wanted was out of stock, so they had it overnighted in from another store. Had me set up and out the door within 20 minutes. Very professional, very friendly. I cant recommend the store enough!
I have gone in for two, not Cellular One, issues that needed help from staff. They have given me 5 star service on issues that I am pretty sure my private providers could not have resolved that I had on my business accounts.
Any time we go in to make a payment or ask questions we are there for hours. I am currently on hold, and have been for quite some time now. They US Cell in Grand Island is great, but I truly do not recommend going in to this store.
Do not use this store. I have had nothing but problems with them - NOT US Cellular. This store is an authorized dealer of US Cellular, not and actual corporate store. If you want correct answers, good customer service and your payments processed correctly, then DONT GO TO THIS STORE.
Jami always makes my visit to US Cell easy. Shes been with us since we switched from Verizon. The other employees there have been awesome also. A+ from us
Was not happy they had no phones in stocks
Great Customer service Lindsay is my favorite. Everyone is very helpful and the phone service itself is better than any other company
Lateka helped us with our new note 8 phones. That was the best experience of customer service I have had in many many years. She was helping three of us at once and multitasked flawlessly, with a smile, attitude, and product knowledge I wish more people would use. Only thing I could complain about was the phone data transfer, but that wasnt her fault. 10 thumbs up.👍👍👍👍👍👍👍👍👍👍.
Love dealing with Lindsey Ehly. She has always been my cell phone go-to person. Shes always so helpful! Thanks Lindsey!!!!
Always a great experience!
Repeatedly gave out my personal information to a random person that I had never visited with. I have nobody else on my account no mistake could have been made. Gave the stranger my address and all. Serious violation of my privacy. Lost my trust and my business. Beware your information isnt secure at this location. I called customer service and notified them. They told there is only so much they can do to make it stop. Left me feeling worried.
Do not go to this storevor use this cell service. Make all kinds of promises and make everything sound fabulous. When ya go to use one of those perks. They deny and will NOT get any of the promises fullfilled
Lindsay ehly is the best! Is was so easy to switch from Verizon!
I absolutely will not visit this place again. Any future purchases we make for new phones will be at a different store or directly with US Cellular.
Not family friendly.Not for little ears.For the 10-15 min I was in there she was playing music loaded with the F word.Also no knowledge of phone updates.Also couldnt even tell me if my data was completely used for the previous month.I havent been to US Cellular in Hastings for years... last night I was reminded why I normally go to GI. Back to GI I will be going. Thanks US Cellular Hastings for keeping cell phone questions inconvenient!!
Always fast service. They really work to save you money on your bill.
I needed a phone, Kevin helped me.Thank you Kevin!!
Great service, very knowledgeable, and love the new store!!
Very helpful and did a great job
Iwas helped until. my problemsolved
Every time Ive had a problem with the bill or my phone, they are great about getting the issue fixed right away. Wouldnt go anywhere else!
The customer service was terrible. Many display telephones had no information.
Great customer service!
Very satisfied.
Great service
I had a very bad experiences, I was their for 45 min and I didnt even get a Ill be Their with you soon or just a min after a while I just got up and left because I never got offered help I understand if it was busy but their was just one person and a 45 min wait is to much
Great and friendly
Not good