Great environment…. Great staff…. Great Customer Service

Horrible service as they are saying my 2021 deductible hasn’t been met, though it was met in 1/2021 and this is 10/2021. This service is a con job, avoid it or get screwed.

I was sent home on oxygen after being admitted to the hospital for pneumonia and septic shock. We were hoping the oxygen was short term, but its looking like Ill be on it for a good while. I have nothing but good to say about Rotech! They have gone above and beyond to make sure I have all the equipment I need, including portable tanks and plenty of tubing for my at-home concentrator. The staff has been incredibly friendly, professional, and supportive. No complaints!

I’ve noticed how much the employees care about their customers. Management obviously focuses on friendly, warm customer service making difficult times a little easier. 10 out of 10

The service was honestly spectacular. I was not expecting how nice the people were while talking with them. Management really has done a fine job with them.

Terrible customer service. They don’t deserve one star. They offer no help with problems and don’t care whether your problem gets solved or not. Cameron hung up on my husband after he got so exasperated with her. I had to call other home oxygen companies who gladly offered help with our problems. Due to insurance it’s too difficult to change companies. Wish we had known how terrible this company was before we discharged from the hospital. Beware-don’t use Rotech.

Dont supply required equipment when needed to much phone calls and talking only to find out they dont know what you need or talking about so I changed to another cpap company

Poor service